This presentation was given to a UK-based industry association to highlight some recent developments in the law relating to consumer contracts, and the importance of properly incorporated terms and conditions of trade.

1. Consumer Contracts Update October 2009

2. Peter Darragh Solicitor Email: peterdarragh@chadlaw.co.uk Phone: 01484 519999 The aim of this presentation is to provide you with general information about the law as at the date of the presentation and as it applies in England & Wales, not specific legal advice . To ensure that you have appropriate advice for your particular circumstances you should instruct a solicitor.

12. If you wish to cancel the contract YOU MUST DO SO IN WRITING and deliver personally or send (by post or email) this to the person named below. You may use this form if you want to but you do not have to. (Complete, detach and return this form ONLY IF YOU WISH TO CANCEL THE CONTRACT.) To: Joe Bloggs of 3 Blind Fitters Ltd I/We (delete as appropriate) hereby give notice that I/We (delete as appropriate) wish to cancel my/our (delete as appropriate) contract for your products and services. Reference Number: 001456 Name and Address: ______________________ Signed: ______________________ Date: Example Cancellation Form

14. 3 Blind Fitters Limited Tel: 01234 5678910 etc Order Details Notice of Cancellation ------------------ Customer Details Notice of wish to commence production ---------------- Signature for Order and Incorporation --------------

16. Questions? EXCELLENT RESOURCES: www.consumerdirect.gov.uk www.berr.gov.uk www.businesslink.gov.uk The aim of this presentation is to provide you with general information about the law as at the date of the presentation and as it applies in England & Wales, not specific legal advice . To ensure that you have appropriate advice for your particular circumstances you should instruct a solicitor. Email: peterdarragh@chadlaw.co.uk Phone: 01484 519999