Groupe OnePoint is an international company providing management consulting, IT professional services, business process optimization, and technology services. It offers consulting, fixed price projects, and outsourcing services through offices in France, Canada, China, Tunisia, and other locations. Groupe OnePoint helps clients optimize performance through innovative processes, organization, and technologies.

1. Company Presentation
October 2012

2. 2
GROUPE ONEPOINT company profile
In summary
GROUPE ONEPOINT :
 Is an international company providing :
 management consulting and I.T. professional
services
 business process optimization and technology
 is a multi-specialist service provider
 offers to its clients a partnership approach based on
client intimacy, flexibility and excellence
 Consulting and fixed price services
 Service Centers for Paris and regional
offices
France (2002)
Canada (2003)
China (2005)
 Local consulting and professional services
 Intra-group resource mobility and service
center
 Supporting our client activities in
Asia
Tunisia (2007)
 Professional services and local
projects
 Service Center
OTC Conseil (2012)
 Business Consulting
 Operational Risk Management
France (2008)
 Acquisition of ODIMA/OCEI
 Service Center/fixed price projects

3. 3
GROUPE ONEPOINT business information
2002 2004 2006 2008 2010Fcast 2012
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42
2002 2004 2006 2008 2010Fcast 2012
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475
55 650
Presentation
Government Telecom / Media
Industry / Distribution
Banking / Financial
Services

4. 4
GROUPE ONEPOINT is renowned for its cutting edge
technological expertise and its savoir-faire with a
broad range of technologies (Microsoft or Open
Source).
GROUPE ONEPOINT helps its clients
through the management of fixed
price critical projects and
programs to deliver business
solutions and to provide a
competitive advantage to clients.
GROUPE ONEPOINT helps its clients
through its business and
management professional services
by drawing on its long experience on
strategic projects in different business
areas.
GROUPE ONEPOINT works closely with its clients
in business and I.T. transformation activity
adding value at the right price in all situations.
GROUPE ONEPOINT partners with its clients providing the highest quality
services. GROUPE ONEPOINT has an internal quality policy guaranteed by its
employee certification program and its ISO9001 company quality policy.
GROUPE ONEPOINT company profile
Added Value Service Partner
Technical Expertise
Fixed Price Projects
Business and Functional
Expertise
Service Center
Quality
Consulting
GROUPE ONEPOINT works closely with its clients on the
strategic planning of their major transformation projects
and their business service improvement programs.

5. 5
An expert service in France and around the
world
Our offices worldwide
A national and international presence, a production
capacity customized to our clients needs in the French
regions, near-shore and offshore.

6. 6
GROUPE ONEPOINT company profile
Executive Committee
Business Development
Legal and Financial
Management and
Business
Administration
Information Systems
Management
Chief Executive Officer
David LAYANI
TELEMARKETING
SERVICE CENTER
SERVICE CENTER
Business Unit
Management
BU
Banking,
Finance,
Insurance
RECRUTMENT
SERVICE CENTER
ONEPOINT
UNIVERSITY
Human Resources
and General
Secretary
Industrial
Management
BU BordeauxBU Telecom
BU
Industry, Retail
, Government
BU Nantes
BU Canada
• Matrix Organization
• Sectorial Business Unit
• Shared Service Center
• Dedicated
Services
B.U. INTERNAL ORGANIZATIONAL STRUCTURE
SALES
Manager
Technical Sales
HUMAN RESOURCES
Human Resource
Manager
Recruitment
Specialist
PRODUCTION
Project Manager/
Coordinator
Delivery
Management
FINANCE
Management
Accounting
Administrative
Assistant
Organisation
BU OTC

7. 7
GROUPE ONEPOINT company profile
Specialist
service
providers
Revenues <
30 M€
Consulting &
technology
companies
Revenues >
500 M€
Client
Intimacy
Expertise
Service
commitment
International
services
Organization
& Processes
Industrialization
Customized Services
Capacity
Business Acumen
Market Positioning
GROUPE ONEPOINT brings the advantages of
both:
 Niche and specialist service providers
 Large professional service companies

8. 8
“GROUPE ONEPOINT Is an international company providing management consulting and I.T.
professional services, technology optimization and outsourcing. GROUPE ONEPOINT helps its clients
to optimize performance through the efficient and innovative use of processes and technologies.”
Our Services
Your company performanceOptimize
 Optimize and Improve I.T. Services In order to liberate
internal client resources to enable innovation and to build a
competitive advantage
Outsourcing
Tests and Applications
Infrastructure
 Outperform your competitors through process and
technology effectiveness and excellence.
“It is not the strongest species that survive, nor the most
intelligent, but the ones most responsive to change.”
 Technological Innovation is one of the key enablers of
the Agile enterprise, enabling market adaptation and rapid
construction of new client services
 Improve the efficiency and effectiveness of your business
through the industrialization of your I.T. infrastructure
 With a specialist partner manage the business support
activities with clear performance indicators on cost, service,
quality and reactivity
Consulting
Technology

9. 9
Consulting
to survive and flourishAdapt
I.T. Governance
I.T. Transformation
Project Management
I.T. Strategy
Fonctional Expertise
“It is not the strongest species that survive, nor the most intelligent,
but the ones most responsive to change.”
Charles Darwin
 Value Delivery, Performance Measures
• Budget and Control
• I.T. Governance, COBIT
 I.T. Blueprint, Innovation
• Opportunity analysis, I.T. Innovation
• Cobit, Val IT, Six Sigma
 Industrialization, outsourcing – offshore,
• Continuous Improvement, Methodology
• Organizational audits, Change management
 Project Portfolio Management
• PMO
• CMMi, PMBoK, Prince2
 Energy/Utilities
 Automotive
 Defense/Aeronautic/Security
 Transport/Logistics/Construction
Management Consulting
 Business Performance
• Risk, Compliance
• Organization, Business process re-engineering

10. 10
Market, credit and
operational risk
management. Assets and
liabilities management
Foreign Account Tax
Compliance Act, Dodd-
Frank, EMIR, Bâle II/III &
liquidity risk, Solvability II,LSF
Business blueprint, strategic
marketing, mergers and
acquisitions, cost reduction
Market data
repositories, products, client
s and third party reference
data repositories.
Validation of internal
quantitative models.
Organizational change management, organizational structure
definition, role definitions, work procedure documentation, BPR –
Business Process Reengineering
Front, Middle, back Office
Internal control, Management
Accounting, …
OTC GROUPE ONEPOINT
Management Consulting
Strategic and Business
Consulting
Risk and Quantitative
Analysis
Processes
Risk
Information
Regulation
Change management
your business performanceOptimise
“GROUPE ONEPOINT helps clients optimize their performance
through innovative processes , organization and technologies.”

11. 11
Technology
the Agile enterpriseConstruct
 Simplicity and Rapidity
• Audits of architecture and applications
• Application framework development
• Training
• Migrations, maintenance and support
 Scalability and Standards
• Strategy and Roadmaps
• Architecture and Performance
• Portals and SOA
• Migrations, maintenance et support
 Independence of Business Services and Applications
• Architecture and Vision
• Support of business processes
• Enterprise Service Bus
• Data and business objects
.NET Technologies
Open Source
SOA/Integration
Java/J2E Technologies
Technological Innovation and system integration are key enablers of the Agile enterprise
enabling market adaptation and rapid construction of new client services.
 Openness and Value for Money
• Java based Open Source– Client, Mobile, JVM, Server
• Data oriented Open Source– Database, Analytics, RT
Query/Streaming

12. 12
Deep technical expertise
GROUPE ONEPOINT is a Microsoft Gold Partner and also provides expertise in the full range of Java
technologies and package systems, with in particular :
Technology
• A large variety of experience and expertise in proprietary and Open Source technologies
• Tens of web technology architects (Java, J2ee, PHP, Mysql, Oracle, BO)
• Close partnership relationships with software editors and hardware providers
• 200 web technology designers and developers

13. 13
Microsoft partnership and certification
• 2 MVP (Most Valuable Professional) – technical experts
recognized by Microsoft
• A strong capacity to manage workload variation
• A Microsoft Gold partnership covering collaborative and
portal domains
• SharePoint technology certified experts

14. 14
Service Center Management
 Structure and organize the
service
• Service catalog implantation
• SLA and key performance
indicators
• Front Office construction and
SPOC
“Optimize and improve business services in order to liberate internal resources for innovation and
build competitive advantage.”
Industrialisation
 Productivity improvement
• Workload variation management
• Nantes, Bordeaux
 Cost Reduction
• Access to expert resources
• Agility, virtualization, expertise
• Canada, Tunisia
 Effectiveness & Lean
• Organizational industrialization
• Knowledge management
• Reutilization, Automation
• Continuous improvement
to create competitive advantageIndustrialize
Projects &
Programs
 Fixed Price Projects
• Project management
• Program governance
• End to end management of
service implementation
On site Services
Center
Offshore Service
Center
Regional Service
Center
 Service evaluation and
Initialization
• Knowledge transfer
• Operational management
Transition

15. 15
Resources and Expertise
KNOWLEDGEMANAGEMENT
GROUPE ONE POINT
Resource Pool
Team
GROUPE ONEPOINT Service Center
specialist teams
 Methodological Expertise
 Knowledge management
 Quality control
 Technical Expertise
Workload variation management

16. 16
Nantes
Bordeaux
Experienced Fixed Price Services Management
 20 years experience providing fixed price services
 Significant success stories and references
 Client relationships based on transparency and flexibility
 Industrialized services based on best practices
 Proven knowledge transfer management
 Continuous improvement of services (CMMI, AGILE)
Local capacity
 More than 150 experts
 GROUPE ONEPOINT Shared Service Center
 Polyvalent technology experts
Service Centers
Outsourcing

17. 17
Our Service Center approach
Groupe
onePoint
Service Level
Agreement
Quality
Plan
CLIENT
GROUPE
ONEPOINT
Management Reports
Monitoring, analysis and follow-up of the key performance
indicators of the service
Reporting of risks and alerts to appropriate client managers
Quality
Management of service continuity
Ensuring respect of internal client methods and procedures
Guaranteeing compliance with the QAP (Quality
Assurance Plan) and Service Transfer Plan
Coordination
Task Allocation
Resources Management (skills and staffing)
Monitoring work progress and plan
Governance and Management of a Service Centre

18. 18
Third Party Application Maintenance and
Testing Managed Services
Third party Application Maintenance
 Service Offerings covering on site, near-
shore and offshore application
maintenance
 New production models based on a fixed
price approach
 Improved resource allocation
 Industrialization through best practices.
 Clear visibility and management of costs
 Flexibility et innovation in business support
 The best quality while optimizing « Time to
market »
Testing Managed Services
 A test methodology covering all stages of a
project in order to optimize overall quality
 A proven skill transfer methodology
 Verification, Validation and Testing best
practices
 Continuous improvement savoir-faire.
 The most responsive business support while
optimizing risk management
 Client satisfaction while ensuring production
security
“With a specialist partner, coordinate your business support activities using clear
indicators on cost, service, quality and reactivity.”
Client Added Value
on your key business activitiesFocus

19. 19
Managed Services, Audit, Support, Consulting
Testing Manage Services

20. 20
Infrastructure
 Database management
 System management
 Web application operations management
 Desktop management
 Incident management
 Problem management
 Release management
 Configuration management
 Datacenter consolidation
 Private and hybrid cloud solutions
 Automated provisioning
 Desktop virtualization
 Application virtualization
and improve serviceReduce costs
Remote system management
Virtualization Services
Service Management

21. 21
Best pratices and methods
ISO 9001
GROUPE ONEPOINT is currently preparing its ISO 9001:2008 certification for its design and development
activities in projects, maintenance and technical professional services.
ITIL
Groupe onePoint uses ITIL as its reference methodology for all its support and maintenance activities of both
applications and infrastructure. Tens of GROUPE ONEPOINT experts are certified on the different ITIL services.
CMMI
For formal projects and projects requiring a traditional
approach, we use CMMI as a reference.
Agile/Scrum/XP
For small projects requiring rapid reactivity, our certified experts
use an agile or iterative approach.
COBIT/Val IT
For I.T. governance engagements GROUP ONEPOINT experts
and auditors use the COBIT framework.
“Becoming a leader requires the implementation and adoption of best practices for day to day
activities and to build a better future“
excellenceEveryday

22. 22
We deliver products and services
which correspond to our clients
expectations, to our quality
standards and respecting the best
industry standards.
the highest QualityDelivering
Groupe onePoint is committed to delivering the highest standards of quality and responsiveness in the
software products and services we provide for our customers.
Services Standards
Quality Management is implemented in each project
which we take on from the design phase all the way
through to deployment.
Engagement de Qualité
We communicate and deploy our Quality
Policy to all our employees
Communication
We constantly search to improve
the quality of our services through
apprenticeship, knowledge
sharing, performance assessment
or innovation
Amélioration Continue
Quality policy

23. 23
This environmentally friendly initiative also involves the participation of employees and suppliers in the best
practices applied on a daily basis :
 Paper management and printing optimization,
 The reduction of electricity consumption in the office,
 The control of air conditioning and heating,
 Water management,
 The reduction of travel and the putting in place of alternative solutions,
 Management and recycling of waste
GROUPE ONEPOINT IS CERTIFIED AFAQ 14001 LEVEL 1
Sustainable development
As a responsible enterprise, GROUPE ONEPOINT is committed to controlling the environmental risks and impacts
associated with its activities.
This environmental commitment is characterized by an Environmental Guide made available to all the employees
of the group.
BUILDING AN ENVIRONMENTALLY-FRIENDLY ENTERPRISE
CertificationISO 14001
On the 9th of march 2011, GROUPE ONEPOINT was certified AFAQ 14001 Level 1.
This recognition is a testimony of the commitment of the group over a considerable period of time
to the respect and protection of the environment.

24. 24
GROUPE ONEPOINT Advantages
Commitment
Capacity
to manage workload
variation
Control
of costs
Group Size
Strategy based on major
accounts
All-inclusive governance
Reactivity, Flexibility
Adaptability
ONEPOINT University
Partnerships
Group
recruitment platform
Knowledge Management
Industrialization
Continuous
improvement
Numerous
references
Ideal company size
Reactivity and flexibility
Resourcing policy based
on expert and experienced
domain resources
Continuous
improvement
Commitment