1. Ticketing and Event Registration Software
Development with
Softjourn

2. Who We Are
7
Employee
turnover rate
<5%
6
More than
200
successfully
completed
projects
5
Multi-
national
company
1
Started in
2001
2
Assisting
companies to
get started
offshoring
and working
in Ukraine
3
Network of
partners
4
Opened
office in
Ivano-
Frankivsk,
Ukraine -
2005
01

3. What We Offer
02
Application
Development
Assembly and Team
Management Service
Dedicated Team

4. Softjourn has experience developing software
for different areas, including:
03
Refunds and
Exchanges
Venue Mapping
and Seat Picking
Creating
Ticketing
Packages
CRM
functionality
Mobile
validation
System
optimization and
code refactoring
PCI Compliance
Product
management
and Spec
development
Online/offline
processing

5. Sample Ticketing Development Experience
04
"Softjourn ‘owned’ the project and
took responsibility for its success.
They made good decisions as needed
for items missing from the
specifications and as the specification
needed to be changed.”
- Mark Tacchi, CEO, Vendini
Client
Vendini – Box office solutions
(www.vendini.com)
Project
Vendini , a box office ticketing
software provider based in San
Francisco , needed to rapidly increase
the functionality available within their
solution, in order to capture larger
clients.
Technologies:
Language: PHP, JavaScript, XML
Operating system: Linux
Database: MySQL
Development tools: Zend,
AdobeFlash, Php Expert Editor

6. Sample Ticketing Development Experience
05
"We could really feel Softjourn’s
experience. Not only in ticketing with
being able to make solution suggestions,
but also with their process of working
with their clients including kick-off
meetings, regular reviews to discuss
improvements, upper management
oversight and so on."
Lance Trebesch, Ticket River - CEO
Client
Ticket River– Online ticketing and event
registration services
www.ticketriver.com/
Project
Optimization was a key result of the
Softjourn team`s work. Thanks to
Softjourn team and the Ticket River
internal team a user can register events
up to 3 times faster thus enabling Ticket
River to earn higher fees.
Technologies:
Language: Java, JavaScript, JSP, HTML5
Database: MySQL
Framework: Spring, Hibernate, AngularJS
Development tools: Eclipse IDE, SVN

7. Sample Ticketing Development Experience
06
Client
Ticket Printing – online ticket design
and printing
www.ticketprinting.com/
Project
The result is a new service that Ticket
Printing customers can offer to their own
customers without having to build their
own ticket printing service. As a part of
development Softjourn set up a website
for customer registration and enhanced
the functionality of admin site, adding
more options.
Technologies:
Language: C#, .Net
Database: MS SQL Server 2012
Development tools: Microsoft Visual
Studio 2012
“We began with TicketRiver and the
experience you had with other
applications in this space allowed us to
at least trust that Softjourn had a good
background in our domain. They are
detail oriented, excellent
communicators, and above all, their
development processes and code are
top notch.” - Evan A. Schnabel, Elk River
Systems – CTO.

8. Sample Ticketing Development Experience
07
“In my opinion, the drive to achieve
results is very important. I very much
saw that drive in the Softjourn
team,” Yevhen Medvedskiy, IT
Department Manager – Planeta Kino
IMAX
Client
Triumph Media Group– the chain of
IMAX cinemas
www.planetakino.ua
Project
Developing iOS mobile barcode scanning
app for taking tickets at the door of all
theaters in the chain. This project used
the Linea Pro swiping device from Infinite
Peripherals. The next step was to
integrate iOS app with Passbook for
keeping all customers` tickets in one
place.

9. Sample Ticketing Development Experience
08
“This was a challenging and very
interesting project. The best part was
that we had all the freedom to
suggest the architecture and
technology for the new system. And,
of course, it is way better to develop
the software based on specs your
own team created. We are looking
forward to the development phase!”
- Kostya K., Software Architect at
Softjourn, Inc.
Client
The name is withheld upon request –
event registration services
softjourn.com/DotNet-event-
registration-system-specifications
Project
As the company grew, they needed to
rebuild their event registration system to
make it easy for not-technical employees
to set up and edit events. Moreover their
current system was written in classic ASP,
but the client wanted to rewrite it in .Net.
It was decided to start with defining
software architecture for the future event
management system and to develop
specifications for the developers to work
with.

10. Sample Ticketing Development Experience
10
Client
ePly – online event registration services
www.eply.com
Project
Project developed by Softjourn allows
ePly customers, many of whom are event
planners, to manage and edit labels. The
labels may be used for creating badges
for events or labels for folders or
documents to be given out at events etc.
Technologies:
JavaScript, MS Ajax, C#, ASP.NET, MS SQL
"We were very happy with the way
Softjourn worked with us. All of the
people from the first call through to
completion of the project worked
with us in a professional manner. We
were very happy with the outcome of
the project and looking forward to
working with them on our next
project." Terry Haroldson, Co-founder
ePly

11. Sample Ticketing Development Experience
10
Internal product: Tamtoto Scan
http://softjourn.com/LineaPro-ticket-scanning
Our internal product Tamtoto Scan will turn your
iPhone or iPod into fully functional ticket
scanners. Tamtoto app scans both barcodes and
QR codes using either built-in camera o Linea Pro
device manufactured by Infinite Peripherals.
Some of the app features include:
• Log in;
• Select the option to sell tickets;
• Choose an event for which to sell tickets;
• Select the type and the quality of tickets to be
sold;
• Swipe credit card to complete purchase or
enter payment data manually;
• Verify the ticket be scanning barcode.

12. Sample Ticketing Development Experience
10
Client
The name is withheld upon request – box office solutions
http://www.softjourn.com/mobile-iphone-scanner_app
Project:
Barcode scanning app developed for a box office ticketing company.
The solution was to develop a scanning app that could run on an iPod Touch
or an iPhone.
As a result of working with Softjourn users of the client's Ticketing System
are able to quickly provide access at mobile venues and are able to provide
better service to their customers by being alerted to VIP’s, groups, and
those with special needs.
Technologies:
Operating System: iOS (iPhone OS)
Programming language: Objective C
Framework: Cocoa Touch
Web service: SOAP
Devices: iPod Touch, Linea Pro Scanner from Infinite Peripherals

13. Why Companies Choose Softjourn
Communication, Communication, Communication
4
3
1
2
17
5
6
Flexibility to adjust quickly to changing project
requirements
Technical design/solutions
Competitive pricing
US based staff to oversee projects
Excellent references

14. Softjourn’s Talent Pool
New Employee Orientation
 Orientation to Office Facilities and Practices
 Security protection and Intellectual Property Protection
 Assigned a mentor
10 to 12 % persons on the bench at any one time
Company Size – 86 persons3
1
2
03

15. Team Members Level of Education
and Years of Experience
05
Masters
87.2%
Bachelors
2.6%
Students
10.2%
0-3 years
3-5 years
5-7 years
7-10 years
more than
10 years
Education – Degrees Earned Average Years of Experience

16. Languages Skills
Russian
 Most people have Russian as their 2nd native language
English
 The largest number of graduates study English as their
foreign language in schools and universities
German
 German specialty grade school and high school in the city.
All subjects taught in German.
Polish
Due to its proximity and education cooperation, many team
members have studied and worked in Poland.
3
1
2
06
4

17. Softjourn’s Process and Tools
Varies based on specific client
 Source Control
 Development Process
 Development Environment
 Bug Tracking
 Status documents and reporting
 Separate network for individual teams per client request
Testing Methodology and Strategy
 For Dedicated Teams
 For projects
Coding Standards3
1
2
10

18. Cultural Affinity
30
THIS IS THE
Architecto beatae vitae dicta sunt
explicabo nemo enim ipsam
voluptatem.
PROJECT NAME
Doing what we say we are going to do
Keeping you informed
Collaborating on solutions
Comes from a similar work ethic
Building trust
And not only that!

19. Contact Us
United States
39270 Paseo Padre
Pkwy, Suite 251
Fremont, CA 94538
Phone: +1.510.744.1528
40
Ukraine
Tychyny, 7,
Ivano-Frankivsk, 76019,
Ukraine
Phone: +380.754.476
Poland
Business Link Wroclaw
ul. Rzeznicza 28-31
50-130 Wroclaw
Tel: +4.871.718.1316

20. 41
www.softjourn.com

21. Thank you!