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Reimagine Supply Chain: Fast, Forward, Focus
The World’s Most Important Gathering
of Supply Chain Leaders
23 – 24 September 2013
Lancaster London Hotel, London, UK
gartner.com/eu/supplychain
Phoenix   Melbourne   London
Guest keynotes
Alexander Scholz
Head of Project Management in
Sourcing and Supplier Network,
BMW Group
David Gosnell
President, Global Supply
Chain and Procurement,
Diageo plc
Fast — Quickly implement tactics,
tools and methodologies required
for higher levels of supply chain
network agility and efficiency
Forward — Proactively move
your supply chain ahead of the
competitive curve with innovative
strategies that deliver greater cost
savings and market advantage
Focus — Identify the critical few
supply chain initiatives that will
deliver the most impact and
business value for your enterprise
It’s time to reimagine the very way supply chains work
Global forces are making one thing clear: Supply chain leaders must drive transformation without
delay, and emerge with value networks that are more agile, efficient and cost-effective than ever
before. Join us at Gartner Supply Chain Executive Conference 2013 for the objective guidance
and expertise today’s supply chain proficiency demands.
Contents
2	Overview
3	New in 2013
4	Visionary keynotes and
guest speakers
5	 Networking opportunities
6	Supply chain analyst team
(by role and industry)
7	Event tools to enhance
your learning
8	Agenda at a Glance
9	Tracks and session descriptions
13	 Roundtables and workshops
14	Sponsors
15	Registration and Team
Attendance Program
Reimagine Supply Chain:
Fast, Forward, Focus
Reimagine Supply Chain Efficiency:
In 2013, the first $50 smartphone will appear in
emerging countries.
The World’s Most Important Gathering of Supply Chain Leaders2
What’s new for 2013?
•	Three brand-new tracks
•	New research, including key findings from the Gartner inaugural,
comprehensive Chief Supply Chain Officer Study — Learn what
leading CSCOs consider to be their top opportunities and
challenges for the coming year
•	All-new guest keynotes, case studies and panel speakers
•	Engaging new session formats including hands-on peer
workshops and Magic Quadrant Theaters on the Solution
Showcase.
•	Leading Gartner Supply Chain Analysts — 19 in total —
available for more one-on-one sessions. See which analysts cover
your focus areas so you can meet with them on-site —
pages 6 and 7 for details
Supply chain is a critical priority for
each executive on the supply chain
leadership team across multiple
roles and industries. Our 2013
agenda has you covered.
Who should attend
•	 Chief Supply Chain Officers and Other
Senior Operations Executives
•	 Supply and Demand Planning
Executives
•	 Sourcing and Procurement Executives
•	 Manufacturing Executives
•	 Distribution and Logistics Executives
•	 Supply Chain IT Executives
•	 Supply Chain Strategy Executives
•	 Supply Chain Transformation and
Innovation Executives
•	 Field Service Executives
Industries
•	 Aerospace and Defense
•	 Automotive
•	 Chemicals
•	 Clothing and Textiles
•	 Consumer Packaged Goods (CPG)
•	 Energy
•	 Food and Beverage
•	 Government and Departments of
Defense
•	 Life Sciences
•	 High-Tech
•	 Industrials
•	 Retail
See which companies
are attending at
gartner.com/eu/supplychain
Steven Steutermann
Vice President and
Conference Chair
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 3
The power of a
collective experience
Gartner Supply Chain Executive Conference is a rare opportunity to exchange ideas and
share experiences with your industry peers. With over 250 supply chain executives in
attendance, you’ll learn what others are doing and why — with a new ability to apply
principles and practices that are relevant to your organization’s needs. Plus, hear from
the following visionary keynotes.
Gartner keynote
Mike Burkett, Mike Griswold Monday 23 September, 08:30 – 09:15
and Eric O’Daffer
Reimagine Supply Chain — Fast, Forward, Focus
It’s time to reimagine your supply chain and push the boundaries of conventional thinking.
Incremental improvement won’t suffice to capitalize on the next wave of global growth.
New markets present opportunity and emphasize the need to move quickly and to focus
amid rising competition. Future supply chain leaders must engage business partners to
drive new market growth while continuing to improve service levels and profits in existing
markets. Senior analysts present Gartner’s most current research addressing the changes
ahead and the capabilities required for supply chain to be the critical differentiator for
global corporations.
Guest keynotes
David Gosnell Tuesday 24 September, 08:00 – 08:45
President, Global Supply Chain and Procurement, Diageo plc
David Gosnell is President of Global Supply and Procurement for the
world’s leading premium drinks business — a position he has held
since January 2003. David has also served on the Diageo plc
Executive Committee since 2008, in recognition of his leadership role within the
company. As President of Global Supply and Procurement, David is responsible for
Diageo’s world class supply chain delivering to over 180 markets around the world from
over 100 production facilities located in 32 counties.
Alexander SCholz Tuesday 24 September, 09:00 – 09:45
Head of Project Management in Sourcing and Supplier Network,
BMW Group
Alexander Scholz’s current role at BMW Group is in-house Consultant
and Head of Project Management in Sourcing  Supplier Network. Prior
to this he was Head of a Program for Re-Engineering both Processes and IT-Systems in
Sourcing  Supply Chain for a couple of years. Before working for BMW, he was a
Management Consultant in different organizations (Nexolab, Oracle, Accenture) dealing
with a variety of projects in the area of Supply Chain Management. He has been educated
at Regensburg University, University College of Dublin (UCD) and the University of Lyon. He
holds a Masters in Business Administration.
Check back frequently for more guest speaker announcements at
gartner.com/eu/supplychain
Visionary Keynotes and guest speakers
Why Gartner?
Gartner is the world leader in supply
chain research and advice.
We deliver the insight supply chain
executives need to transform their
supply chains into demand-driven
value networks.
Gartner provides insight supply chain
professionals can’t get anywhere else
on how to design, build and execute
a demand-driven value network that
maximizes productivity, minimizes risk
and enables innovation.
Advance your initiatives through
partnering with experts
·	 Get an unbiased, outside
perspective on your supply chain
key initiatives
·	 Leverage vertical-specific analysts
to support the unique issues and
complexities of your industry
Design and execute a road map
for success
·	 Develop a strategy to transform a
traditional, reactive supply chain into
a demand-driven value network
·	 Build a sustainable and resilient
supply chain
Run a world-class supply chain
organization
·	 Utilize your resources more
effectively by “extending” your team
·	 Use our research and toolkits to help
educate the extended supply chain
team
The World’s Most Important Gathering of Supply Chain Leaders4
Reimagine your supply chain with the power of Gartner
research, live — Plus, valuable networking opportunities
Peer-to-peer
Hot topic/industry networking and reception
To help you identify your peers who may be facing similar opportunities and challenges,
we offer networking opportunities during session breaks, meals and solution showcase
receptions.
Analyst-facilitated sessions
Gartner analyst one-on-one meetings
Schedule a private half-hour meeting with a Gartner analyst to consult about your
opportunities and/or challenges. These complimentary consulting sessions fill up quickly
— Reserve your meeting in advance using Agenda Builder at ab.gartner.com/scce4
or visit the one-on-one desk on-site at the conference.
Analyst-led roundtable discussions
Moderated by Gartner analysts, roundtables serve as ideal forums for exchanging ideas
and best practices with your peers around a particular issue. Roundtables are reserved
for supply chain executives only; vendors and service providers are disallowed. Seating is
limited and preregistration is required. See page 13 for topics and descriptions.
Case studies
Case studies bring practitioners’ valuable experiences to the audience and highlight best
practices and lessons learned, as well as provide a description of strategy and approach,
mistakes to avoid and how to measure success. Our 2013 agenda features case studies
from leading supply chain executives.
NEW! Workshops
Small-scale, interactive, analyst-facilitated workshops drill down on specific topics with
an actionable, how-to focus. Supply chain executives only; vendors and service
providers are disallowed. Seating is limited and preregistration is required.
See page 13 for topics and descriptions.
NEW! Magic Quadrant Theaters
Attend theater-style presentations on various topics, including 3PLs and supply chain
planning tools.
Solution providers
Solution Showcase
Interact with leading solution providers to get answers to your questions and validate a
shortlist of top vendors that best suit your organization’s needs across a variety of
formats, including private face-to-face solution provider meetings that you can book in
advance, evening drinks receptions on the show floor and solution provider sessions with
case studies.
Face-to-face sponsor meetings
Private, prearranged 30-minute meetings that will advance your projects and
relationships, regardless of where you are in the buying cycle.
Pre-event
Join more than 2,000 executives
on our LinkedIn group and stay
in touch year-round
#GartnerSCC
Unparalleled Networking
Michael Burkett
Research VP
5Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430
MeeT The SuppLy ChaIn anaLyST TeaM
We’ve identified the analyst team by role, industry
and focus area to help you plan in advance who
to meet with at the conference this September.
Each	year,	Gartner	supply	chain	analysts	talk	to	and	
research the supply chains of thousands of
companies. Our role is to provide you with the supply
chain advice and expertise that is essential to drive
your enterprise forward.
simon F. Jacobson
Director
Ray Barger Jr.
Director
Andrew stevens
Director
FOCUS	AREAS:	Manufacturing	strategy	and	
architecture; aligning manufacturing and supply
chain performance; quality management;
environmental, health and safety
FOCUS	AREAS:	Industrial;	aerospace	and	
defense; supplier management; lean supply
chain
FOCUS	AREAS:	Life	sciences	–	supply	chain	
best practices, supply planning, manufacturing,
logistics strategies, vendor management,
contracting
supplier Management and Manufacturing
Engage	with	the	analysts	at	the	conference	during:
•	 Open	and	interactive	presentations	and	conference	sessions
•	 Analyst-led	roundtables	—	see page 13
•	 A	complimentary,	private	one-on-one	session	with	the	
analyst of your choice to consult about your opportunities
and/or challenges.
•	 Workshops	—	see page 13
Jane Barrett
Group Vice President
FOCUS	AREAS:	Industrial	and	automotive;	
supply chain strategy and organization design;
sales and operations planning
stan Aronow
Director
FOCUS	AREAS:	High-tech	and	semiconductor;	
supply	chain	business	and	IT	strategy;	cost	
management
Debra hofman
Managing Vice
President
FOCUS	AREAS:	Supply	Chain	Top	25;	supply	
chain excellence; supply chain metrics and
benchmarking
supply Chain top 25 and Performance Metrics
Jan kohler
Director
Mike Griswold
Vice President
tim Payne
Director
FOCUS	AREAS:	Consumer	products;	sales	and	
operations planning; inventory strategies;
supply chain complexity; supply planning; pull
replenishment
FOCUS	AREAS:	Retail;	supply	chain	strategy;	
sales and operations planning; demand sensing
and shaping; emerging technologies
FOCUS	AREAS:	Supply	chain	management	
strategy; supply chain performance
management; sales and operations planning
best practices
supply Chain Planning
the World’s Most Important Gathering of supply Chain Leaders6
eric o’Daffer
Director
steven steutermann
Vice President and
Conference Chair
ken Ruggles
Managing Vice
President
Dana stiffler
Managing Vice
President
FOCUS	AREAS:	Healthcare	providers	and	life	
sciences; supply chain best practices; value
analysis; logistics strategies; vendor
management and contracting
FOCUS	AREAS:	Consumer	products;	supply	
chain strategy; demand and trade promotion
management, downstream data
FOCUS	AREAS:	Automotive;	industrial/discrete;	
supply chain strategy; sales and operations
planning; inventory optimization
FOCUS	AREAS:	Supply	chain	talent	and	
organizational issues; supply chain outsourcing
strategies; supply chain university programs
strategy and Leadership
Mike Burkett
Vice President and
Chief of Research
Matthew Davis
Director
FOCUS	AREAS:	New	product	introduction;	
product life cycle management; new product
innovation
FOCUS	AREAS:	Consumer	electronics;	digital	
supply chain; supply chain segmentation;
demand sensing and shaping
supply Chain Innovation
James Lisica
Director
Christian titze
Director
FOCUS	AREAS:	Transportation	and	distribution;	
global	logistics;	APAC	3PLs
FOCUS	AREAS:	Supply	chain	management;	
enterprise	application	suites	and	ERP;	IT	cost	
optimization; supply chain transformation and
enablement; demand-driven value network
orchestration
Logistics and Distribution
noha tohamy
Vice President
FOCUS	AREAS:	Consumer	products;	supply	
chain strategy, sales and operations planning;
supply planning and VMI
FOCUS	AREAS:	Demand	management;	
inventory optimization and network design;
supply chain risk management; sales and
operations planning
Mike uskert
Managing Vice
President
Special Offer: Attend
this september and gain
exclusive access to supply
chain insights for a full
year!
Your paid conference registration
includes Gartner events on Demand
— complimentary streaming access to
recorded Gartner keynote and analyst
presentations from our north
American supply chain event that
took place 21 – 23 May, in Phoenix,
Arizona.	Watch	these	global	sessions	
from any Web-connected device! Visit
gartnereventsondemand.com
Access your agenda
on the go with Gartner
events navigator
mobile app
•	 Manage	your	agenda	anytime,	
anywhere
•	 Get	up-to-the-minute	event	
updates
•	 Integrate	social	media	into	your	
event experience
•	 Access	session	documents	and	
add your notes
•	 Available	for	iPhone,	
iPad	and	Android
GaIn a GLoBaL
peRSpeCTIVe
7Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430
Agenda at a glance
Track A:
Strategy and
Planning
Track B:
Leadership and
Innovation
Track C:
Supply Chain
Management
Roundtables Roundtables Workshops
Sunday 22 September 2013
18:00 Registration
Monday 23 September 2013
07:30 Registration
08:30 P1. Gartner Keynote: Reimagine Supply Chain — Fast, Forward, Focus  Mike Burkett, Mike Griswold and Eric O’Daffer
09:15 VP1. Premier Sponsor Plenary
09:45 Networking Break and Showcase Opening
10:15 P2. Guest Keynote: TBD
11:15 G1. The Future of Supply
Chain, and the Five
Imperatives for Getting There 
Matt Davis
G2. Moving Your Demand-
Driven Journey Forward —
Lessons from Gartner’s Retail
Demand-Driven Study 
Mike Griswold
G3. A Five-Year Plan to Avoid
the Obsolescence of Today's
Manufacturing Network 
Simon Jacobson
AUR1. Roundtable:
Winning With Supplier
Collaboration 
Ray Barger
AUR2. Roundtable:
Supply Chain
Planning Technology 
Tim Payne
12:30 V1. Solution Provider Session V2. Solution Provider Session V3. Solution Provider Session
13:00 Attendee Lunch and Solution Showcase Dessert Reception 13:15 – 13:35
MQ1. Magic Quadrant for Supply Chain Planning  Christian Titze
14:15 G4. Key Findings from the
Gartner Chief Supply Chain
Officer Study  Mike Burkett
G5. Driving Change With
Supply Chain Centers of
Excellence  Ken Ruggles
G6. Five Steps to Quickly
Linking and Aligning Supply
Chain Segmentation and
Supply Management  Ray
Barger
AUR3. Roundtable:
Winning With Supply
Chain Customer
Collaboration 
Steve Steutermann
AUR4. Roundtable:
Going From SOP
Maturity Stage 2 to
Stage 3  Mike Uskert
14:00 – 15:30
W1. Workshop:
Imagine an Outcome-
Focused Supply
Chain — The New
Frontier in Healthcare 
Eric O’Daffer
15:15 Refreshment Break in Solution Showcase
15:45 V4. Solution Provider Session V5. Solution Provider Session V6. Solution Provider Session
16:30 G7. Assessing Your Supply
Chain Planning Process
Maturity  Tim Payne
G8. Maximize Profitability:
How to Integrate Cost-to-
Serve and Supply Chain
Segmentation  Stan Aronow,
Matt Davis
G9. How to Build a Logistics
Control Tower for Supply
Chain Visibility  Christian Titze
AUR5. Roundtable:
Strategic Partnerships
in the Healthcare
Supply Chain 
Eric O’Daffer
AUR6. Roundtable:
Best Practices in
Supply Chain Talent
Management 
Dana Stiffler
17:30 Networking Reception in Solution Showcase 17:45 – 18:05  MQ2. Magic Quadrant for 3PLs  James Lisica
19:15 The Gartner EMEA Supply Chain Top 25 Dinner: Top EMEA Supply Chains Revealed!
Tuesday 24 September 2013
07:00 Registration and Refreshments
08:00 P3: Guest Keynote: Transforming the Global Supply Chain to Unlock Business Growth  David Gosnell, President, Global Supply and Procurement, Diageo PLC
09:00 P4: Guest Keynote: Alexander Scholz, Head of Project Management in Sourcing  Supplier Network, BMW Group
09:45 P5: Guest Keynote: TBD
10:30 Refreshment Break in Solution Showcase
11:00 V7. Solution Provider Session V8. Solution Provider Session V9. Solution Provider Session
11:45 G10. Deconstructing
Integrated Business Planning 
Noha Tohamy
G11. Supply Chain
Performance Management 
Debra Hofman
G12. A Surge in
Outsourcing Requires
Transformation in Logistics
Management  James Lisica
AUR7. Roundtable:
How to Build a
Customer Profit and
Loss  Matt Davis
AUR8. Roundtable:
Supply Chain Visibility 
Mike Burkett
11:45 – 13:15
W2. Workshop:
Aligning Retail
and Supply Chain
Performance — The
Retail Supply Chain
Hierarchy of Metrics 
Mike Griswold
12:45 Attendee Lunch and Solution Showcase Dessert Reception 13:00 – 13:20 
MQ3. MarketScope for Stage 3 SOP  Tim
Payne
14:00 G13. Linking New Product
Introduction and SOP for
Improved Product Launches 
Jan Kohler, Mike Uskert
G14. The Yes, But ...
Value Chain: Segmenting for
Profitable Trade Offs  Matt
Davis
G15. Balancing Global
Orchestration and Local
Execution for Manufacturing
Excellence 
Simon Jacobson
AUR9. Roundtable:
Identifying and Using
Supply Chain Metrics 
Debra Hofman
AUR10. Roundtable:
Best Practices
in Multichannel
Customer Fulfillment 
Mike Griswold
13:45 – 15:15
W3. Workshop:
How Supply Chains
Can Capitalize on
Emerging Markets 
Mike Burkett
15:00 Refreshment Break in Solution Showcase
15:30 G16. Jumpstart Your Supply
Chain Risk Management
Initiatives, Even on a
Budget  Stan Aronow
G17. Establishing an
Attractive and Effective
Supply Chain Career Path
Architecture  Dana Stiffler
G18. The Five-Step Path to
Supply Management Maturity:
Transforming Sourcing and
Procurement  Ray Barger
AUR11. Roundtable:
Supply Chain Risk
Management 
Noha Tohamy
AUR12. Roundtable:
Track and Trace in
Europe 
Andrew Stevens
16:30 Conference Close
The World’s Most Important Gathering of Supply Chain Leaders8
Track descriptions
Supply chain reimagination starts here
Three new agenda tracks with new research, speakers and
objective advice to help you transform your supply chain in 2013:
A	 Strategy and Planning
The maturity of your organization, when it comes to
end-to-end supply chain planning, will pave the way to a
reimagined supply chain. We help organizations
determine where they sit on the updated five-stage
Gartner SOP Maturity Model, and how to move toward
integrated business planning. We also show how
transformational strategies can drive more successful
demand insights, product launches, optimized product
portfolios and reduced inventory.
B	 Leadership and Innovation
Innovation will be key to the reimagination of your supply
chain. We help you home in on the few breakthrough
innovations that can propel you forward, including supply
chain segmentation and cost to serve, and we provide a
view on the most mature levels of orchestration across
the entire value network. Exciting new content also helps
you innovate in some of the more difficult challenge
areas for supply chains, including product and portfolio
complexity and risk management.
C	Supply Chain Management
For some, a reimagined supply chain will irreversibly alter
how we design our global and local supply footprint. We
look at what it takes to understand your maturity level,
transform your supply chain and plan for the supply
chain of the future, drawing from several new global
Gartner studies. We also help you address key
organizational and leadership challenges, including how
best to leverage centers of excellence, and how to tackle
the continuing talent management crisis. We help you
understand and prepare for these changes to mature
your supply management functions.
IT	Virtual Track: Supply Chain IT
This collection of conference sessions and programs has
a stronger IT orientation to them, and are well-suited
both for supply chain IT executives as well as supply
chain executives who want a stronger understanding of
the IT underpinning their supply chain initiatives and
processes.
Agenda Builder
Personalize and organize
your conference experience
Time is a critical resource, and managing it well throughout
the event is essential. So it makes sense to schedule and
coordinate all your sessions and activities with Agenda
Builder — your online conference organizer. Use it to create
and customize a curriculum aligned with your needs and
interests, based on these criteria:
•	 Date and time
•	 Track
•	 Analyst and speaker
profiles
•	 Session descriptions
•	 Session types
•	 Key initiatives
•	 Vertical industries
Visit ab.gartner.com/scce4
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 9
Track A: Strategy and Planning
G1. The Future of Supply Chain, and
the Five Imperatives for Getting There
We delve into the five imperatives for a
supply chain transformation framework:
1) form a foundation; 2) focus on three
imperatives; 3) fix the gap; 4) formalize the
architecture; and 5) fund and follow. And
we provide you details on how to
implement these five best practices.
Matt Davis
G4. Key Findings from the Gartner
Chief Supply Chain Officer Study
We’ll review the key findings from
Gartner’s inaugural, comprehensive study
of chief supply chain officers (CSCOs),
including what leading CSCOs consider to
be their top opportunities and challenges
for the coming year.
Mike Burkett
G7. Assessing Your Supply Chain
Planning Process Maturity
Improving supply chain planning, through
higher process maturity, requires a
methodology to identify and assess
current process maturity and future state.
We’ll describe this maturity model, and
put you on a path to advance along the
maturity curve.
Tim Payne
G10. Deconstructing Integrated
Business Planning
Orchestration, full financial alignment,
demand shaping and network
collaboration are terms used to describe
integrated business planning (IBP). But
how can companies achieve these
defining capabilities? We’ll show how
leading companies have deconstructed
their IBP goals and identified the
technology, organization and process
required to reach them.
Noha Tohamy
G13. Linking New Product Introduction
and SOP for Improved Product
Launches
We’ll look at how successful supply chain
organizations are strengthening the link
between new product introduction and
SOP, resulting in improved trade-off
decisions and more-successful product
launches
Jan Kohler, Michael Uskert
G16. Jumpstart Your Supply Chain
Risk Management Initiatives, Even on
a Budget
Does your management view improving
resiliency and managing the risks across
your supply chain as important, but
doesn’t offer a large budget in support?
We’ll describe how companies can take
advantage of existing people, processes
and technologies to move their supply
chain risk management capabilities up the
maturity curve.
Stan Aronow
Fast. Gartner predicts that by 2016 more than 40% of new logistics
application purchases will be delivered through the cloud.
The World’s Most Important Gathering of Supply Chain Leaders10
G2. Moving Your Demand-Driven
Journey Forward – Lessons from
Gartner’s Retail Demand-Driven Study
Gartner’s study of 200 global retailers
reveals how those retailers identify
demand-driven opportunities, overcome
challenges, and prioritize their activities as
they move their demand-driven journey
forward.
Mike Griswold
G5. Driving Change With Supply Chain
Centers of Excellence
Centers of excellence (COEs) can drive
opportunities, innovations and profit, or
they can be just another layer in an
already complex business. The key is
understanding how to focus COEs on the
businesses’ critical issues and
opportunities, and to structure the COE so
it has support and credibility to “move the
needle” in the right direction.
Ken Ruggles
G8. Maximize Profitability: How to
Integrate Cost-to-Serve and Supply
Chain Segmentation
Demand-driven leaders profitably manage
trade-offs that create differentiated value
for customers. Some companies are
segmenting supply chains to enable these
trade-offs and integrating cost-to-serve
analysis to manage profitability. We share
an emerging innovation – “the menu of
supply chain services” – used by several
leading organizations as the connection
for how to set differentiated cost/service
goals and optimize complexity for
maximum profitability.
Stan Aronow, Matthew Davis
G11. Supply Chain Performance
Management
We help you focus on the supply chain
metrics that matter, and use those metrics
to manage trade-offs across the end-to-
end supply chain and deliver a profitable
perfect order.
Debra Hofman
G14. The “Yes, But ...” Value Chain:
Segmenting for Profitable Trade Offs
Gartner’s five-stage Demand-Driven Value
Network Maturity Model reflects the
necessary journey through standardization
to value-added differentiation and
profitability. Segmentation has emerged as
a critical stop along that journey. We show
when to consider supply chain
segmentation, how to assess readiness,
the risks of implementation, and how to
avoid reverting back to Stages 1 and 2.
Matthew Davis
G17. Establishing an Attractive and
Effective Supply Chain Career Path
Architecture
Lack of career path is the single biggest
reason supply chain professionals leave
your company for a competitor, or elect to
do something else entirely. Leading supply
chain organizations are aggressively
addressing this challenge.
Dana Stiffler
Track B: Leadership and Innovation
Forward. Gartner predicts that by 2015 the resource scarcity
debate will shift from commodities to content and competencies,
substantially disrupting Fortune Global 500 supply chains.
Reimagine Supply Chain:
In Korea, Tesco enables consumers to buy groceries via
pictures of virtual shelves from their mobile phones on the
way to work and receive their entire order at home when
they return in the evening.
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 11
Track C: Supply Chain Management
G3. A Five-Year Plan to Avoid the
Obsolescence of Today’s
Manufacturing Network
The shifting dynamics of supply chain
strategy is pushing manufacturing activity
closer to the customer. This, in turn, is
altering the layout of the manufacturing
network and impacting the number,
location and kinds of manufacturing
facilities an organization operates.
Simon F Jacobson
G6. Five Steps to Quickly Linking and
Aligning Supply Chain Segmentation
and Supply Management
To optimize the value of supply chain
segmentation, companies must use five
key steps to link strategy and trade-offs
with other supply chain functions,
particularly supply management. Learn
how to take three immediate actions to
align supply chain segmentation and
supplier segmentation to create value.
Ray Barger Jr
G9. How to Build a Logistics Control
Tower for Supply Chain Visibility
Building on last year’s discussion of supply
chain visibility at a higher level, this year
we’ll talk about two approaches to
building a logistics control tower to
achieve supply chain visibility.
Christian Titze
G12. A Surge in Outsourcing Requires
Transformation in Logistics
Management
A surge in the outsourcing of logistics will
mean organizations have to rethink and
rework how they manage logistics within
their supply chain. We’ll help you do that,
as well as show you what defines a good
third-party logistics (3PL) provider.
James Lisica
G15. Balancing Global Orchestration
and Local Execution for Manufacturing
Excellence
Consistency and reliability drive the need
for common business processes across
manufacturing operations. As companies
revamp their production systems, the
trade-offs between enterprise
standardization and local execution must
be defined and managed.
Simon F Jacobson
G18. The Five-Step Path to Supply
Management Maturity: Transforming
Sourcing  Procurement
Increase your team’s supply management
maturity and multiply the value of sourcing
and procurement to your company. Learn
the five-step path to supply management
functional maturity, and gain clarity on the
key initiatives that define this step-by-step
transformation journey.
Ray Barger Jr
Focus. Gartner predicts that, by 2016, less than 20% of companies
will be able to provide end-to-end supply chain visibility.
Dwight Klappich
Research VP
The World’s Most Important Gathering of Supply Chain Leaders12 The World’s Most Important Gathering of Supply Chain Leaders12
Roundtables and Workshops
Reimagine the Healthcare Chain:
By 2017, smart buildings will apply behavioral analytics to correctly
perceive health emergencies and request care virtually.
Each roundtable is an analyst-moderated, participatory session. An interactive sharing
of best practices, attendees should arrive prepared to share at least one best practice
or success story. This is the ideal forum for exchanging ideas with your supply chain
peers. Roundtables are restricted to a limited number of participants and are available to
supply chain executives only (SCM provider organizations are ineligible). Attendees will
be accepted on a first-come, first-served basis. Reservations can be made through the
online Agenda Builder tool.
These interactive workshops are presented
by Gartner experts and provide an
opportunity to drill down on specific how-
to topics in an extended, small group
environment. Workshops are available to
supply chain executives only, and capped at
30 participants. Pre-registration is required.
AUR1. Winning With Supplier
Collaboration
Ray Barger
AUR2. Supply Chain Planning
Technology
Tim Payne
AUR3. Winning With Supply Chain
Customer Collaboration
Steve Steutermann
AUR4. Going From SOP Maturity
Stage 2 to Stage 3
Mike Uskert
AUR5. Strategic Partnerships in the
Healthcare Supply Chain
Eric O’Daffer
AUR6. Best Practices in Supply Chain
Talent Management
Dana Stiffler
AUR7. How to Build a Customer Profit
and Loss
Matt Davis
AUR8. Supply Chain Visibility
Mike Burkett
AUR9. Identifying and Using Supply
Chain Metrics
Debra Hofman
AUR10. Best Practices in Multichannel
Customer Fulfillment
Mike Griswold
AUR11. Supply Chain Risk
Management
Noha Tohamy
AUR12. Track and Trace in Europe
Andrew Stevens
W1. Imagine an Outcome-Focused
Supply Chain — The New Frontier in
Healthcare
Healthcare reform is forcing all members
of the healthcare value chain to focus on
the intersection of cost, patient outcomes
and revenue. Workshop participants will
learn how to define supply chains role in
this new frontier, and explore the
capabilities they should be building today.
Eric O’Daffer
W2. Aligning Retail and Supply Chain
Performance – The Retail Supply
Chain Hierarchy of Metrics
By linking retail and supply chain metrics,
companies can have a cross-functional
approach to measuring end-to-end
business performance. We’ll take
workshop participants through the steps
needed to align retail and supply chain
performance, using the retail supply chain
hierarchy of metrics as a guide.
Mike Griswold
W3. How Supply Chains Can
Capitalize on Emerging Markets
Emerging markets represent a huge
opportunity for companies and their
supply chains, but also unprecedented
risks. Participants will collaboratively put
together an action list and roadmap for
capitalizing on emerging markets within
their supply chains.
Mike Burkett
Roundtables Workshops
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 13
Solution Showcase and Media partners
Platinum
Attend for the latest technologies and services — Shop, learn, compare and decide
Test-drive leading supply chain technologies and services before you buy, and develop a shortlist of the vendors and service providers
that meet your needs best — all in one place, all at the same time.
Sponsorship
Opportunities
For further information about
sponsoring this event:
Telephone: +44 1784 267456
E-mail: european.exhibits@gartner.com
Premier
Media and Association Partners
Silver
Sponsors as of 29 May 2013, and subject to change
supply chain council
sccSM
Quintiq’s supply chain planning and optimization (SCPO) platform
enables enterprises to improve efficiency at every stage of the supply
chain. It powers planning and optimization of personnel, resources, and
processes across all planning horizons. Many of the world’s largest, most
successful enterprises rely on Quintiq to achieve their business goals.
www.quintiq.com
E2open is the leader in collaborative execution, delivering
cloud-based solutions that connect customers,
outsourced partners, and suppliers across the extended
supply chain in real-time to streamline complex
processes, and enable rapid decision making. E2open
customers include Celestica, Cisco, Dell, Hitachi, IBM,
LSI, Motorola, RIM, Seagate, and Vodafone.
www.e2open.com
Amber Road is the leading provider of Global Trade
Management solutions that optimize supply chain
execution decisions, manage regulatory trade
compliance and automate Restricted Party Screening.
www.amberroad.com
Infosys (NYSE: INFY) is a global leader in business
consulting, technology and outsourcing solutions.
Infosys BPO, the outsourcing subsidiary, is an
end-to-end outsourcing services provider.
www.infosysbpo.com
Centiro is a leading edge developer of software for
logistics and transportation. We offer software and
cloud-based solutions for Transport Management and
Supply/Demand Chain process management.
www.centiro.com
OM Partners is a software and consulting company
delivering Supply Chain Planning Solutions for Mill
Products (paper and packaging, metals, floor covering…)
and Semi Process industries (chemicals,
pharmaceuticals, consumer products…).
www.ompartners.com
GT Nexus provides the cloud-based collaboration
platform that leaders in nearly every sector rely on to
automate hundreds of supply chain processes on a
global scale, across entire trade communities.
www.gtnexus.com
ProcessWeaver specializes in providing the most
comprehensive automated multi-mode shipping
solutions. ProcessWeaver solutions work integrally
with multiple global, regional and local Parcel/LTL/TL
carriers and freight forwarders.
www.processweaver.com
Manhattan Associates provides supply chain solutions
to organizations that consider supply chain software,
processes and technology strategic to their market
leadership. With over 2,000 staff supporting 1,200
customers globally, Manhattan Associates is well
placed to serve the local and global supply chain
needs of companies of every size.
www.manh.co.uk
Oracle is the world’s Supply Chain Management leader
with a complete suite of applications that cover
demand and supply planning, sales  operations
planning, transportation, warehouse  global trade
management, procurement, manufacturing, distributed
order orchestration, and product lifecycle
management.
www.oracle.com/goto/SCM
The World’s Most Important Gathering of Supply Chain Leaders14
Registration and Team Send
Supply Chain Team Attendance Program:
Leverage more value across your organization
Supply Chain Executive Conference is designed for each executive on a supply chain
leadership team, from supply chain heads to the heads of planning, sourcing,
manufacturing, logistics and IT. It’s a perfect opportunity to come together as a supply
chain leadership team.
Team benefits
•	 Team meeting with a Gartner analyst (supply chain executives only)
•	 On-site team support: Work with a single point of contact for on-site
team deliverables
Complimentary registrations
•	 1 for every 3 paid registrations
•	 2 for every 5 paid registrations
•	 3 for every 7 paid registrations
For more information, email emea.teamsend@gartner.com or contact your
Gartner account manager. Details at gartner.com/eu/supplychain.
Gartner event tickets
We accept one supply chain conference ticket as full payment. Please note that
neither Gartner Summit, Catalyst or Symposium tickets can be used. If you are a
client with questions about tickets, please contact your Gartner account manager
or call +44 20 8879 2430.
Register by 26 July and save €400!
For use pre-event, on-site and post-event,
our Event Approval Tools make it easy to
demonstrate the substantial value of your
Gartner event experience to your manager.
They include a customizable letter, cost-
benefit analysis, top reasons to attend and
more.
Visit gartner.com/eu/supplychain
for details
Early-bird price: €2,075   Standard price: €2,475
GNSCC5: Please use this code when registering
Web: gartner.com/eu/supplychain
Email: emea.registration@gartner.com
Phone: +44 20 8879 2430
Event Approval
Tools
Lancaster London
Hyde Park
London, UK W2 2TY
Phone: +44 20 7262 6737
Fax: +44 20 7724 3191
Please visit gartner.com/eu/supplychain
for details on special rates for hotel room
booking.
Venue and Hotel
Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 15
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of
Gartner, Inc. or its affiliates. Pattern-Based Strategy is a trademark of Gartner, Inc. or its affiliates.
For more information, email info@gartner.com or visit gartner.com.
Phoenix, AZ
May 21 – 23
Melbourne, Australia
August 12 – 13
London, U.K.
September 23 – 24
Gartner Supply Chain Executive Conference 2013 worldwide — gartner.com/events/supplychain
The World’s Most Important Gathering of Supply Chain Leaders
See Inside:
New and notable in 2013 — page 3
Unparalleled networking
opportunities — page 5
Meet the analysts — page 6
Early-bird discount!
Register by 26 July 2013 to save €400 off the standard
delegate rate! (see page 15 for details)
23 – 24 September 2013  |  London, UK
gartner.com/eu/supplychain
Alumni: Did you attend last year?
 
Scan for alumni benefits
Return address
Gartner, PO Box 754, North Shields
NE29 1EJ, United Kingdom

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Gartner Supply Chain Executive Conference 2013

  • 1. Register by 26 July to save €400 Reimagine Supply Chain: Fast, Forward, Focus The World’s Most Important Gathering of Supply Chain Leaders 23 – 24 September 2013 Lancaster London Hotel, London, UK gartner.com/eu/supplychain Phoenix   Melbourne   London Guest keynotes Alexander Scholz Head of Project Management in Sourcing and Supplier Network, BMW Group David Gosnell President, Global Supply Chain and Procurement, Diageo plc
  • 2. Fast — Quickly implement tactics, tools and methodologies required for higher levels of supply chain network agility and efficiency Forward — Proactively move your supply chain ahead of the competitive curve with innovative strategies that deliver greater cost savings and market advantage Focus — Identify the critical few supply chain initiatives that will deliver the most impact and business value for your enterprise It’s time to reimagine the very way supply chains work Global forces are making one thing clear: Supply chain leaders must drive transformation without delay, and emerge with value networks that are more agile, efficient and cost-effective than ever before. Join us at Gartner Supply Chain Executive Conference 2013 for the objective guidance and expertise today’s supply chain proficiency demands. Contents 2 Overview 3 New in 2013 4 Visionary keynotes and guest speakers 5 Networking opportunities 6 Supply chain analyst team (by role and industry) 7 Event tools to enhance your learning 8 Agenda at a Glance 9 Tracks and session descriptions 13 Roundtables and workshops 14 Sponsors 15 Registration and Team Attendance Program Reimagine Supply Chain: Fast, Forward, Focus Reimagine Supply Chain Efficiency: In 2013, the first $50 smartphone will appear in emerging countries. The World’s Most Important Gathering of Supply Chain Leaders2
  • 3. What’s new for 2013? • Three brand-new tracks • New research, including key findings from the Gartner inaugural, comprehensive Chief Supply Chain Officer Study — Learn what leading CSCOs consider to be their top opportunities and challenges for the coming year • All-new guest keynotes, case studies and panel speakers • Engaging new session formats including hands-on peer workshops and Magic Quadrant Theaters on the Solution Showcase. • Leading Gartner Supply Chain Analysts — 19 in total — available for more one-on-one sessions. See which analysts cover your focus areas so you can meet with them on-site — pages 6 and 7 for details Supply chain is a critical priority for each executive on the supply chain leadership team across multiple roles and industries. Our 2013 agenda has you covered. Who should attend • Chief Supply Chain Officers and Other Senior Operations Executives • Supply and Demand Planning Executives • Sourcing and Procurement Executives • Manufacturing Executives • Distribution and Logistics Executives • Supply Chain IT Executives • Supply Chain Strategy Executives • Supply Chain Transformation and Innovation Executives • Field Service Executives Industries • Aerospace and Defense • Automotive • Chemicals • Clothing and Textiles • Consumer Packaged Goods (CPG) • Energy • Food and Beverage • Government and Departments of Defense • Life Sciences • High-Tech • Industrials • Retail See which companies are attending at gartner.com/eu/supplychain Steven Steutermann Vice President and Conference Chair Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 3
  • 4. The power of a collective experience Gartner Supply Chain Executive Conference is a rare opportunity to exchange ideas and share experiences with your industry peers. With over 250 supply chain executives in attendance, you’ll learn what others are doing and why — with a new ability to apply principles and practices that are relevant to your organization’s needs. Plus, hear from the following visionary keynotes. Gartner keynote Mike Burkett, Mike Griswold Monday 23 September, 08:30 – 09:15 and Eric O’Daffer Reimagine Supply Chain — Fast, Forward, Focus It’s time to reimagine your supply chain and push the boundaries of conventional thinking. Incremental improvement won’t suffice to capitalize on the next wave of global growth. New markets present opportunity and emphasize the need to move quickly and to focus amid rising competition. Future supply chain leaders must engage business partners to drive new market growth while continuing to improve service levels and profits in existing markets. Senior analysts present Gartner’s most current research addressing the changes ahead and the capabilities required for supply chain to be the critical differentiator for global corporations. Guest keynotes David Gosnell Tuesday 24 September, 08:00 – 08:45 President, Global Supply Chain and Procurement, Diageo plc David Gosnell is President of Global Supply and Procurement for the world’s leading premium drinks business — a position he has held since January 2003. David has also served on the Diageo plc Executive Committee since 2008, in recognition of his leadership role within the company. As President of Global Supply and Procurement, David is responsible for Diageo’s world class supply chain delivering to over 180 markets around the world from over 100 production facilities located in 32 counties. Alexander SCholz Tuesday 24 September, 09:00 – 09:45 Head of Project Management in Sourcing and Supplier Network, BMW Group Alexander Scholz’s current role at BMW Group is in-house Consultant and Head of Project Management in Sourcing Supplier Network. Prior to this he was Head of a Program for Re-Engineering both Processes and IT-Systems in Sourcing Supply Chain for a couple of years. Before working for BMW, he was a Management Consultant in different organizations (Nexolab, Oracle, Accenture) dealing with a variety of projects in the area of Supply Chain Management. He has been educated at Regensburg University, University College of Dublin (UCD) and the University of Lyon. He holds a Masters in Business Administration. Check back frequently for more guest speaker announcements at gartner.com/eu/supplychain Visionary Keynotes and guest speakers Why Gartner? Gartner is the world leader in supply chain research and advice. We deliver the insight supply chain executives need to transform their supply chains into demand-driven value networks. Gartner provides insight supply chain professionals can’t get anywhere else on how to design, build and execute a demand-driven value network that maximizes productivity, minimizes risk and enables innovation. Advance your initiatives through partnering with experts · Get an unbiased, outside perspective on your supply chain key initiatives · Leverage vertical-specific analysts to support the unique issues and complexities of your industry Design and execute a road map for success · Develop a strategy to transform a traditional, reactive supply chain into a demand-driven value network · Build a sustainable and resilient supply chain Run a world-class supply chain organization · Utilize your resources more effectively by “extending” your team · Use our research and toolkits to help educate the extended supply chain team The World’s Most Important Gathering of Supply Chain Leaders4
  • 5. Reimagine your supply chain with the power of Gartner research, live — Plus, valuable networking opportunities Peer-to-peer Hot topic/industry networking and reception To help you identify your peers who may be facing similar opportunities and challenges, we offer networking opportunities during session breaks, meals and solution showcase receptions. Analyst-facilitated sessions Gartner analyst one-on-one meetings Schedule a private half-hour meeting with a Gartner analyst to consult about your opportunities and/or challenges. These complimentary consulting sessions fill up quickly — Reserve your meeting in advance using Agenda Builder at ab.gartner.com/scce4 or visit the one-on-one desk on-site at the conference. Analyst-led roundtable discussions Moderated by Gartner analysts, roundtables serve as ideal forums for exchanging ideas and best practices with your peers around a particular issue. Roundtables are reserved for supply chain executives only; vendors and service providers are disallowed. Seating is limited and preregistration is required. See page 13 for topics and descriptions. Case studies Case studies bring practitioners’ valuable experiences to the audience and highlight best practices and lessons learned, as well as provide a description of strategy and approach, mistakes to avoid and how to measure success. Our 2013 agenda features case studies from leading supply chain executives. NEW! Workshops Small-scale, interactive, analyst-facilitated workshops drill down on specific topics with an actionable, how-to focus. Supply chain executives only; vendors and service providers are disallowed. Seating is limited and preregistration is required. See page 13 for topics and descriptions. NEW! Magic Quadrant Theaters Attend theater-style presentations on various topics, including 3PLs and supply chain planning tools. Solution providers Solution Showcase Interact with leading solution providers to get answers to your questions and validate a shortlist of top vendors that best suit your organization’s needs across a variety of formats, including private face-to-face solution provider meetings that you can book in advance, evening drinks receptions on the show floor and solution provider sessions with case studies. Face-to-face sponsor meetings Private, prearranged 30-minute meetings that will advance your projects and relationships, regardless of where you are in the buying cycle. Pre-event Join more than 2,000 executives on our LinkedIn group and stay in touch year-round #GartnerSCC Unparalleled Networking Michael Burkett Research VP 5Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430
  • 6. MeeT The SuppLy ChaIn anaLyST TeaM We’ve identified the analyst team by role, industry and focus area to help you plan in advance who to meet with at the conference this September. Each year, Gartner supply chain analysts talk to and research the supply chains of thousands of companies. Our role is to provide you with the supply chain advice and expertise that is essential to drive your enterprise forward. simon F. Jacobson Director Ray Barger Jr. Director Andrew stevens Director FOCUS AREAS: Manufacturing strategy and architecture; aligning manufacturing and supply chain performance; quality management; environmental, health and safety FOCUS AREAS: Industrial; aerospace and defense; supplier management; lean supply chain FOCUS AREAS: Life sciences – supply chain best practices, supply planning, manufacturing, logistics strategies, vendor management, contracting supplier Management and Manufacturing Engage with the analysts at the conference during: • Open and interactive presentations and conference sessions • Analyst-led roundtables — see page 13 • A complimentary, private one-on-one session with the analyst of your choice to consult about your opportunities and/or challenges. • Workshops — see page 13 Jane Barrett Group Vice President FOCUS AREAS: Industrial and automotive; supply chain strategy and organization design; sales and operations planning stan Aronow Director FOCUS AREAS: High-tech and semiconductor; supply chain business and IT strategy; cost management Debra hofman Managing Vice President FOCUS AREAS: Supply Chain Top 25; supply chain excellence; supply chain metrics and benchmarking supply Chain top 25 and Performance Metrics Jan kohler Director Mike Griswold Vice President tim Payne Director FOCUS AREAS: Consumer products; sales and operations planning; inventory strategies; supply chain complexity; supply planning; pull replenishment FOCUS AREAS: Retail; supply chain strategy; sales and operations planning; demand sensing and shaping; emerging technologies FOCUS AREAS: Supply chain management strategy; supply chain performance management; sales and operations planning best practices supply Chain Planning the World’s Most Important Gathering of supply Chain Leaders6
  • 7. eric o’Daffer Director steven steutermann Vice President and Conference Chair ken Ruggles Managing Vice President Dana stiffler Managing Vice President FOCUS AREAS: Healthcare providers and life sciences; supply chain best practices; value analysis; logistics strategies; vendor management and contracting FOCUS AREAS: Consumer products; supply chain strategy; demand and trade promotion management, downstream data FOCUS AREAS: Automotive; industrial/discrete; supply chain strategy; sales and operations planning; inventory optimization FOCUS AREAS: Supply chain talent and organizational issues; supply chain outsourcing strategies; supply chain university programs strategy and Leadership Mike Burkett Vice President and Chief of Research Matthew Davis Director FOCUS AREAS: New product introduction; product life cycle management; new product innovation FOCUS AREAS: Consumer electronics; digital supply chain; supply chain segmentation; demand sensing and shaping supply Chain Innovation James Lisica Director Christian titze Director FOCUS AREAS: Transportation and distribution; global logistics; APAC 3PLs FOCUS AREAS: Supply chain management; enterprise application suites and ERP; IT cost optimization; supply chain transformation and enablement; demand-driven value network orchestration Logistics and Distribution noha tohamy Vice President FOCUS AREAS: Consumer products; supply chain strategy, sales and operations planning; supply planning and VMI FOCUS AREAS: Demand management; inventory optimization and network design; supply chain risk management; sales and operations planning Mike uskert Managing Vice President Special Offer: Attend this september and gain exclusive access to supply chain insights for a full year! Your paid conference registration includes Gartner events on Demand — complimentary streaming access to recorded Gartner keynote and analyst presentations from our north American supply chain event that took place 21 – 23 May, in Phoenix, Arizona. Watch these global sessions from any Web-connected device! Visit gartnereventsondemand.com Access your agenda on the go with Gartner events navigator mobile app • Manage your agenda anytime, anywhere • Get up-to-the-minute event updates • Integrate social media into your event experience • Access session documents and add your notes • Available for iPhone, iPad and Android GaIn a GLoBaL peRSpeCTIVe 7Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430
  • 8. Agenda at a glance Track A: Strategy and Planning Track B: Leadership and Innovation Track C: Supply Chain Management Roundtables Roundtables Workshops Sunday 22 September 2013 18:00 Registration Monday 23 September 2013 07:30 Registration 08:30 P1. Gartner Keynote: Reimagine Supply Chain — Fast, Forward, Focus  Mike Burkett, Mike Griswold and Eric O’Daffer 09:15 VP1. Premier Sponsor Plenary 09:45 Networking Break and Showcase Opening 10:15 P2. Guest Keynote: TBD 11:15 G1. The Future of Supply Chain, and the Five Imperatives for Getting There  Matt Davis G2. Moving Your Demand- Driven Journey Forward — Lessons from Gartner’s Retail Demand-Driven Study  Mike Griswold G3. A Five-Year Plan to Avoid the Obsolescence of Today's Manufacturing Network  Simon Jacobson AUR1. Roundtable: Winning With Supplier Collaboration  Ray Barger AUR2. Roundtable: Supply Chain Planning Technology  Tim Payne 12:30 V1. Solution Provider Session V2. Solution Provider Session V3. Solution Provider Session 13:00 Attendee Lunch and Solution Showcase Dessert Reception 13:15 – 13:35 MQ1. Magic Quadrant for Supply Chain Planning  Christian Titze 14:15 G4. Key Findings from the Gartner Chief Supply Chain Officer Study  Mike Burkett G5. Driving Change With Supply Chain Centers of Excellence  Ken Ruggles G6. Five Steps to Quickly Linking and Aligning Supply Chain Segmentation and Supply Management  Ray Barger AUR3. Roundtable: Winning With Supply Chain Customer Collaboration  Steve Steutermann AUR4. Roundtable: Going From SOP Maturity Stage 2 to Stage 3  Mike Uskert 14:00 – 15:30 W1. Workshop: Imagine an Outcome- Focused Supply Chain — The New Frontier in Healthcare  Eric O’Daffer 15:15 Refreshment Break in Solution Showcase 15:45 V4. Solution Provider Session V5. Solution Provider Session V6. Solution Provider Session 16:30 G7. Assessing Your Supply Chain Planning Process Maturity  Tim Payne G8. Maximize Profitability: How to Integrate Cost-to- Serve and Supply Chain Segmentation  Stan Aronow, Matt Davis G9. How to Build a Logistics Control Tower for Supply Chain Visibility  Christian Titze AUR5. Roundtable: Strategic Partnerships in the Healthcare Supply Chain  Eric O’Daffer AUR6. Roundtable: Best Practices in Supply Chain Talent Management  Dana Stiffler 17:30 Networking Reception in Solution Showcase 17:45 – 18:05  MQ2. Magic Quadrant for 3PLs  James Lisica 19:15 The Gartner EMEA Supply Chain Top 25 Dinner: Top EMEA Supply Chains Revealed! Tuesday 24 September 2013 07:00 Registration and Refreshments 08:00 P3: Guest Keynote: Transforming the Global Supply Chain to Unlock Business Growth  David Gosnell, President, Global Supply and Procurement, Diageo PLC 09:00 P4: Guest Keynote: Alexander Scholz, Head of Project Management in Sourcing Supplier Network, BMW Group 09:45 P5: Guest Keynote: TBD 10:30 Refreshment Break in Solution Showcase 11:00 V7. Solution Provider Session V8. Solution Provider Session V9. Solution Provider Session 11:45 G10. Deconstructing Integrated Business Planning  Noha Tohamy G11. Supply Chain Performance Management  Debra Hofman G12. A Surge in Outsourcing Requires Transformation in Logistics Management  James Lisica AUR7. Roundtable: How to Build a Customer Profit and Loss  Matt Davis AUR8. Roundtable: Supply Chain Visibility  Mike Burkett 11:45 – 13:15 W2. Workshop: Aligning Retail and Supply Chain Performance — The Retail Supply Chain Hierarchy of Metrics  Mike Griswold 12:45 Attendee Lunch and Solution Showcase Dessert Reception 13:00 – 13:20  MQ3. MarketScope for Stage 3 SOP  Tim Payne 14:00 G13. Linking New Product Introduction and SOP for Improved Product Launches  Jan Kohler, Mike Uskert G14. The Yes, But ... Value Chain: Segmenting for Profitable Trade Offs  Matt Davis G15. Balancing Global Orchestration and Local Execution for Manufacturing Excellence  Simon Jacobson AUR9. Roundtable: Identifying and Using Supply Chain Metrics  Debra Hofman AUR10. Roundtable: Best Practices in Multichannel Customer Fulfillment  Mike Griswold 13:45 – 15:15 W3. Workshop: How Supply Chains Can Capitalize on Emerging Markets  Mike Burkett 15:00 Refreshment Break in Solution Showcase 15:30 G16. Jumpstart Your Supply Chain Risk Management Initiatives, Even on a Budget  Stan Aronow G17. Establishing an Attractive and Effective Supply Chain Career Path Architecture  Dana Stiffler G18. The Five-Step Path to Supply Management Maturity: Transforming Sourcing and Procurement  Ray Barger AUR11. Roundtable: Supply Chain Risk Management  Noha Tohamy AUR12. Roundtable: Track and Trace in Europe  Andrew Stevens 16:30 Conference Close The World’s Most Important Gathering of Supply Chain Leaders8
  • 9. Track descriptions Supply chain reimagination starts here Three new agenda tracks with new research, speakers and objective advice to help you transform your supply chain in 2013: A Strategy and Planning The maturity of your organization, when it comes to end-to-end supply chain planning, will pave the way to a reimagined supply chain. We help organizations determine where they sit on the updated five-stage Gartner SOP Maturity Model, and how to move toward integrated business planning. We also show how transformational strategies can drive more successful demand insights, product launches, optimized product portfolios and reduced inventory. B Leadership and Innovation Innovation will be key to the reimagination of your supply chain. We help you home in on the few breakthrough innovations that can propel you forward, including supply chain segmentation and cost to serve, and we provide a view on the most mature levels of orchestration across the entire value network. Exciting new content also helps you innovate in some of the more difficult challenge areas for supply chains, including product and portfolio complexity and risk management. C Supply Chain Management For some, a reimagined supply chain will irreversibly alter how we design our global and local supply footprint. We look at what it takes to understand your maturity level, transform your supply chain and plan for the supply chain of the future, drawing from several new global Gartner studies. We also help you address key organizational and leadership challenges, including how best to leverage centers of excellence, and how to tackle the continuing talent management crisis. We help you understand and prepare for these changes to mature your supply management functions. IT Virtual Track: Supply Chain IT This collection of conference sessions and programs has a stronger IT orientation to them, and are well-suited both for supply chain IT executives as well as supply chain executives who want a stronger understanding of the IT underpinning their supply chain initiatives and processes. Agenda Builder Personalize and organize your conference experience Time is a critical resource, and managing it well throughout the event is essential. So it makes sense to schedule and coordinate all your sessions and activities with Agenda Builder — your online conference organizer. Use it to create and customize a curriculum aligned with your needs and interests, based on these criteria: • Date and time • Track • Analyst and speaker profiles • Session descriptions • Session types • Key initiatives • Vertical industries Visit ab.gartner.com/scce4 Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 9
  • 10. Track A: Strategy and Planning G1. The Future of Supply Chain, and the Five Imperatives for Getting There We delve into the five imperatives for a supply chain transformation framework: 1) form a foundation; 2) focus on three imperatives; 3) fix the gap; 4) formalize the architecture; and 5) fund and follow. And we provide you details on how to implement these five best practices. Matt Davis G4. Key Findings from the Gartner Chief Supply Chain Officer Study We’ll review the key findings from Gartner’s inaugural, comprehensive study of chief supply chain officers (CSCOs), including what leading CSCOs consider to be their top opportunities and challenges for the coming year. Mike Burkett G7. Assessing Your Supply Chain Planning Process Maturity Improving supply chain planning, through higher process maturity, requires a methodology to identify and assess current process maturity and future state. We’ll describe this maturity model, and put you on a path to advance along the maturity curve. Tim Payne G10. Deconstructing Integrated Business Planning Orchestration, full financial alignment, demand shaping and network collaboration are terms used to describe integrated business planning (IBP). But how can companies achieve these defining capabilities? We’ll show how leading companies have deconstructed their IBP goals and identified the technology, organization and process required to reach them. Noha Tohamy G13. Linking New Product Introduction and SOP for Improved Product Launches We’ll look at how successful supply chain organizations are strengthening the link between new product introduction and SOP, resulting in improved trade-off decisions and more-successful product launches Jan Kohler, Michael Uskert G16. Jumpstart Your Supply Chain Risk Management Initiatives, Even on a Budget Does your management view improving resiliency and managing the risks across your supply chain as important, but doesn’t offer a large budget in support? We’ll describe how companies can take advantage of existing people, processes and technologies to move their supply chain risk management capabilities up the maturity curve. Stan Aronow Fast. Gartner predicts that by 2016 more than 40% of new logistics application purchases will be delivered through the cloud. The World’s Most Important Gathering of Supply Chain Leaders10
  • 11. G2. Moving Your Demand-Driven Journey Forward – Lessons from Gartner’s Retail Demand-Driven Study Gartner’s study of 200 global retailers reveals how those retailers identify demand-driven opportunities, overcome challenges, and prioritize their activities as they move their demand-driven journey forward. Mike Griswold G5. Driving Change With Supply Chain Centers of Excellence Centers of excellence (COEs) can drive opportunities, innovations and profit, or they can be just another layer in an already complex business. The key is understanding how to focus COEs on the businesses’ critical issues and opportunities, and to structure the COE so it has support and credibility to “move the needle” in the right direction. Ken Ruggles G8. Maximize Profitability: How to Integrate Cost-to-Serve and Supply Chain Segmentation Demand-driven leaders profitably manage trade-offs that create differentiated value for customers. Some companies are segmenting supply chains to enable these trade-offs and integrating cost-to-serve analysis to manage profitability. We share an emerging innovation – “the menu of supply chain services” – used by several leading organizations as the connection for how to set differentiated cost/service goals and optimize complexity for maximum profitability. Stan Aronow, Matthew Davis G11. Supply Chain Performance Management We help you focus on the supply chain metrics that matter, and use those metrics to manage trade-offs across the end-to- end supply chain and deliver a profitable perfect order. Debra Hofman G14. The “Yes, But ...” Value Chain: Segmenting for Profitable Trade Offs Gartner’s five-stage Demand-Driven Value Network Maturity Model reflects the necessary journey through standardization to value-added differentiation and profitability. Segmentation has emerged as a critical stop along that journey. We show when to consider supply chain segmentation, how to assess readiness, the risks of implementation, and how to avoid reverting back to Stages 1 and 2. Matthew Davis G17. Establishing an Attractive and Effective Supply Chain Career Path Architecture Lack of career path is the single biggest reason supply chain professionals leave your company for a competitor, or elect to do something else entirely. Leading supply chain organizations are aggressively addressing this challenge. Dana Stiffler Track B: Leadership and Innovation Forward. Gartner predicts that by 2015 the resource scarcity debate will shift from commodities to content and competencies, substantially disrupting Fortune Global 500 supply chains. Reimagine Supply Chain: In Korea, Tesco enables consumers to buy groceries via pictures of virtual shelves from their mobile phones on the way to work and receive their entire order at home when they return in the evening. Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 11
  • 12. Track C: Supply Chain Management G3. A Five-Year Plan to Avoid the Obsolescence of Today’s Manufacturing Network The shifting dynamics of supply chain strategy is pushing manufacturing activity closer to the customer. This, in turn, is altering the layout of the manufacturing network and impacting the number, location and kinds of manufacturing facilities an organization operates. Simon F Jacobson G6. Five Steps to Quickly Linking and Aligning Supply Chain Segmentation and Supply Management To optimize the value of supply chain segmentation, companies must use five key steps to link strategy and trade-offs with other supply chain functions, particularly supply management. Learn how to take three immediate actions to align supply chain segmentation and supplier segmentation to create value. Ray Barger Jr G9. How to Build a Logistics Control Tower for Supply Chain Visibility Building on last year’s discussion of supply chain visibility at a higher level, this year we’ll talk about two approaches to building a logistics control tower to achieve supply chain visibility. Christian Titze G12. A Surge in Outsourcing Requires Transformation in Logistics Management A surge in the outsourcing of logistics will mean organizations have to rethink and rework how they manage logistics within their supply chain. We’ll help you do that, as well as show you what defines a good third-party logistics (3PL) provider. James Lisica G15. Balancing Global Orchestration and Local Execution for Manufacturing Excellence Consistency and reliability drive the need for common business processes across manufacturing operations. As companies revamp their production systems, the trade-offs between enterprise standardization and local execution must be defined and managed. Simon F Jacobson G18. The Five-Step Path to Supply Management Maturity: Transforming Sourcing Procurement Increase your team’s supply management maturity and multiply the value of sourcing and procurement to your company. Learn the five-step path to supply management functional maturity, and gain clarity on the key initiatives that define this step-by-step transformation journey. Ray Barger Jr Focus. Gartner predicts that, by 2016, less than 20% of companies will be able to provide end-to-end supply chain visibility. Dwight Klappich Research VP The World’s Most Important Gathering of Supply Chain Leaders12 The World’s Most Important Gathering of Supply Chain Leaders12
  • 13. Roundtables and Workshops Reimagine the Healthcare Chain: By 2017, smart buildings will apply behavioral analytics to correctly perceive health emergencies and request care virtually. Each roundtable is an analyst-moderated, participatory session. An interactive sharing of best practices, attendees should arrive prepared to share at least one best practice or success story. This is the ideal forum for exchanging ideas with your supply chain peers. Roundtables are restricted to a limited number of participants and are available to supply chain executives only (SCM provider organizations are ineligible). Attendees will be accepted on a first-come, first-served basis. Reservations can be made through the online Agenda Builder tool. These interactive workshops are presented by Gartner experts and provide an opportunity to drill down on specific how- to topics in an extended, small group environment. Workshops are available to supply chain executives only, and capped at 30 participants. Pre-registration is required. AUR1. Winning With Supplier Collaboration Ray Barger AUR2. Supply Chain Planning Technology Tim Payne AUR3. Winning With Supply Chain Customer Collaboration Steve Steutermann AUR4. Going From SOP Maturity Stage 2 to Stage 3 Mike Uskert AUR5. Strategic Partnerships in the Healthcare Supply Chain Eric O’Daffer AUR6. Best Practices in Supply Chain Talent Management Dana Stiffler AUR7. How to Build a Customer Profit and Loss Matt Davis AUR8. Supply Chain Visibility Mike Burkett AUR9. Identifying and Using Supply Chain Metrics Debra Hofman AUR10. Best Practices in Multichannel Customer Fulfillment Mike Griswold AUR11. Supply Chain Risk Management Noha Tohamy AUR12. Track and Trace in Europe Andrew Stevens W1. Imagine an Outcome-Focused Supply Chain — The New Frontier in Healthcare Healthcare reform is forcing all members of the healthcare value chain to focus on the intersection of cost, patient outcomes and revenue. Workshop participants will learn how to define supply chains role in this new frontier, and explore the capabilities they should be building today. Eric O’Daffer W2. Aligning Retail and Supply Chain Performance – The Retail Supply Chain Hierarchy of Metrics By linking retail and supply chain metrics, companies can have a cross-functional approach to measuring end-to-end business performance. We’ll take workshop participants through the steps needed to align retail and supply chain performance, using the retail supply chain hierarchy of metrics as a guide. Mike Griswold W3. How Supply Chains Can Capitalize on Emerging Markets Emerging markets represent a huge opportunity for companies and their supply chains, but also unprecedented risks. Participants will collaboratively put together an action list and roadmap for capitalizing on emerging markets within their supply chains. Mike Burkett Roundtables Workshops Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 13
  • 14. Solution Showcase and Media partners Platinum Attend for the latest technologies and services — Shop, learn, compare and decide Test-drive leading supply chain technologies and services before you buy, and develop a shortlist of the vendors and service providers that meet your needs best — all in one place, all at the same time. Sponsorship Opportunities For further information about sponsoring this event: Telephone: +44 1784 267456 E-mail: european.exhibits@gartner.com Premier Media and Association Partners Silver Sponsors as of 29 May 2013, and subject to change supply chain council sccSM Quintiq’s supply chain planning and optimization (SCPO) platform enables enterprises to improve efficiency at every stage of the supply chain. It powers planning and optimization of personnel, resources, and processes across all planning horizons. Many of the world’s largest, most successful enterprises rely on Quintiq to achieve their business goals. www.quintiq.com E2open is the leader in collaborative execution, delivering cloud-based solutions that connect customers, outsourced partners, and suppliers across the extended supply chain in real-time to streamline complex processes, and enable rapid decision making. E2open customers include Celestica, Cisco, Dell, Hitachi, IBM, LSI, Motorola, RIM, Seagate, and Vodafone. www.e2open.com Amber Road is the leading provider of Global Trade Management solutions that optimize supply chain execution decisions, manage regulatory trade compliance and automate Restricted Party Screening. www.amberroad.com Infosys (NYSE: INFY) is a global leader in business consulting, technology and outsourcing solutions. Infosys BPO, the outsourcing subsidiary, is an end-to-end outsourcing services provider. www.infosysbpo.com Centiro is a leading edge developer of software for logistics and transportation. We offer software and cloud-based solutions for Transport Management and Supply/Demand Chain process management. www.centiro.com OM Partners is a software and consulting company delivering Supply Chain Planning Solutions for Mill Products (paper and packaging, metals, floor covering…) and Semi Process industries (chemicals, pharmaceuticals, consumer products…). www.ompartners.com GT Nexus provides the cloud-based collaboration platform that leaders in nearly every sector rely on to automate hundreds of supply chain processes on a global scale, across entire trade communities. www.gtnexus.com ProcessWeaver specializes in providing the most comprehensive automated multi-mode shipping solutions. ProcessWeaver solutions work integrally with multiple global, regional and local Parcel/LTL/TL carriers and freight forwarders. www.processweaver.com Manhattan Associates provides supply chain solutions to organizations that consider supply chain software, processes and technology strategic to their market leadership. With over 2,000 staff supporting 1,200 customers globally, Manhattan Associates is well placed to serve the local and global supply chain needs of companies of every size. www.manh.co.uk Oracle is the world’s Supply Chain Management leader with a complete suite of applications that cover demand and supply planning, sales operations planning, transportation, warehouse global trade management, procurement, manufacturing, distributed order orchestration, and product lifecycle management. www.oracle.com/goto/SCM The World’s Most Important Gathering of Supply Chain Leaders14
  • 15. Registration and Team Send Supply Chain Team Attendance Program: Leverage more value across your organization Supply Chain Executive Conference is designed for each executive on a supply chain leadership team, from supply chain heads to the heads of planning, sourcing, manufacturing, logistics and IT. It’s a perfect opportunity to come together as a supply chain leadership team. Team benefits • Team meeting with a Gartner analyst (supply chain executives only) • On-site team support: Work with a single point of contact for on-site team deliverables Complimentary registrations • 1 for every 3 paid registrations • 2 for every 5 paid registrations • 3 for every 7 paid registrations For more information, email emea.teamsend@gartner.com or contact your Gartner account manager. Details at gartner.com/eu/supplychain. Gartner event tickets We accept one supply chain conference ticket as full payment. Please note that neither Gartner Summit, Catalyst or Symposium tickets can be used. If you are a client with questions about tickets, please contact your Gartner account manager or call +44 20 8879 2430. Register by 26 July and save €400! For use pre-event, on-site and post-event, our Event Approval Tools make it easy to demonstrate the substantial value of your Gartner event experience to your manager. They include a customizable letter, cost- benefit analysis, top reasons to attend and more. Visit gartner.com/eu/supplychain for details Early-bird price: €2,075   Standard price: €2,475 GNSCC5: Please use this code when registering Web: gartner.com/eu/supplychain Email: emea.registration@gartner.com Phone: +44 20 8879 2430 Event Approval Tools Lancaster London Hyde Park London, UK W2 2TY Phone: +44 20 7262 6737 Fax: +44 20 7724 3191 Please visit gartner.com/eu/supplychain for details on special rates for hotel room booking. Venue and Hotel Register by 26 July and save €400. Visit gartner.com/eu/supplychain or call +44 20 8879 2430 15
  • 16. © 2013 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Pattern-Based Strategy is a trademark of Gartner, Inc. or its affiliates. For more information, email info@gartner.com or visit gartner.com. Phoenix, AZ May 21 – 23 Melbourne, Australia August 12 – 13 London, U.K. September 23 – 24 Gartner Supply Chain Executive Conference 2013 worldwide — gartner.com/events/supplychain The World’s Most Important Gathering of Supply Chain Leaders See Inside: New and notable in 2013 — page 3 Unparalleled networking opportunities — page 5 Meet the analysts — page 6 Early-bird discount! Register by 26 July 2013 to save €400 off the standard delegate rate! (see page 15 for details) 23 – 24 September 2013  |  London, UK gartner.com/eu/supplychain Alumni: Did you attend last year?   Scan for alumni benefits Return address Gartner, PO Box 754, North Shields NE29 1EJ, United Kingdom