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H E A LT H Y
Work-Life BALANCE
A Guide for Employers




       Brant - Haldimand - Norfolk
What is the purpose
    of this guide?
    The purpose of this guide is to:

    •	   Provide employers with
         information about healthy
         work-life balance and its
         importance to their
         organization.

    •	   Increase employers’ knowledge
         of common workplace health
         issues impacting their bottom
         line.

    •	   Provide employers with
         strategies and ideas to address
         workplace issues.

    •	   Provide employers with
         information to support
         employees and a healthy
         workplace environment.

    •	   Provide employers with
         information about what local
         resources are available to help
         them.




3
Table of Contents
Section 1
pg.1.................. Introduction


Section 2
pg. 2................. The Business Case for Healthy Workplaces


Section 3
pg. 4................. Impacts on Employers


Section 4
pg. 11.............. Strategies to Build Healthy Workplaces


Section 5
pg. 15.............. Local Resources


Section 6
pg. 19.............. Online Resources
Introduction
                        What is Healthy Work-Life Balance?
                        You hear a lot of talk about healthy work-life
                        balance, but what does it mean? Having a healthy
                        balance means that neither the demands of work
                        nor the demands of personal/family life over-
                        whelm the other.
                        In many ways it’s easier to define unhealthy work-
                        life balance than a healthy one. People know
                        when something is wrong. Employers may notice
                        something is wrong in their workplace when they
                        see increased health claims and costs, more sick
                        days, poor morale and lower productivity.

                        Healthier Employees are Assets
                        Healthy work-life balance is essential to improving
                        workplace morale and productivity, as well as
                        employees’ job satisfaction and physical/mental
                        health and wellness.

    Healthy Workplaces
                                                     Unhealthy
    •	 Higher staff morale                           Workplaces
    •	 Higher productivity                     •	 Lower staff morale
    •	 Good staff retention                    •	 Lower productivity
    •	 Lower benefit costs &                   •	 Poor staff retention
       claims
                                               •	 Higher benefit costs &
    •	 Lower absenteeism                          claims
    •	 Fewer conflicts                         •	 Higher absenteeism
                                               •	 More conflicts




    What side of the scale do you want to be on?

1
The Business Case
for a Healthy Workplace
The Costs of Unhealthy Workplaces
Facts about the financial costs of unhealthy
work-life balance and its impact on workplaces:
•	 $6 billion to $10 billion a year: Estimated
    direct cost of absenteeism to Canadian
    companies due to high work-life conflict.1
•	 $10 billion a year: Estimated cost of stress-
    related absences to Canadian employers.2

Employers pay a heavy price - in the form of
increased health insurance claims, lost workdays
and workers’ compensation claims - for employ-
ees who have any of these four key lifestyle risk
factors:
•	 Overweight
•	 Smoker
•	 Heavy drinker
•	 Sedentary lifestyle (lack of physical activity)
It can cost employers hundreds - even thousands - of dollars per employee
in added costs depending on the type and number of risk factors. More risk
factors mean more cost to an employer.
Obesity costs: Obesity costs the Canadian economy between $4.6-billion and
$7.1-billion a year, according to a 2011 study.3 Half of the total is attributed
to lost productivity, as people are unable to work either because of disability
or because they can’t find jobs due to discrimination.
Smoking costs: Smoking cost the Canadian economy $12.5 billion in lost
productivity due to illness and premature death in 2002, according to a study. 4
Alcohol abuse costs: Alcohol abuse costs the Canadian economy $7.1 billion
in lost productivity due to illness and death, according to the same study.5
Illegal drug use costs the economy an additional $4.7 billion in lost productivity.
Lack of physical activity: A 2004 study estimated physical inactivity by
Canadians cost the Canadian economy $3.7 billion in lost productivity due
to illness, injury-related work disability and premature death.6




                                                                                 2
The number of workdays lost due to personal
                            reasons (illness or disability, and personal and/or
                            family responsibilities) is rising in Canada. In 2009,
                            the average work time lost for personal reasons
                            was 9.8 days for Canadian workers, up from 8.1
                            days a decade earlier.7 Factors contributing to the
                            increase included an aging workforce and higher
                            worker stress.

                            The Return on Investment of a
                            Healthy Workplace
                            There is growing evidence that investing money
                            in a healthy workplace and the work-life balance
                            of employees pays off. Companies who invested
                            $1 per employee in workplace wellness programs
                            of various kinds saw returns ranging from $1.50
                            to $6 per employee.8



Return on investment (ROI) was shown in:
•	 Lower sick day usage
•	 Lower staff turnover
•	 Lower health benefit claims
•	 Lower short-term disability costs
•	 Lower long-term disability costs

This type of ROI doesn’t include “soft” benefits that will also occur, such as
better employee morale, job satisfaction, loyalty and team building, as well
as attracting and retaining talent.
Think of supporting healthy work-life balance as an investment, not a cost
-- an investment in your employees.


A Two-Way Street
Unhealthy work-life balance can be a two-way street:
•	 Employees take the stress that arises from issues at work home, impacting
   their personal lives and the lives of their families and friends.
•	 Employees have issues at home that they bring to work, affecting their
   work performance, and their relationships with co-workers and manag-
   ers. Sometimes issues at home are severe enough that an employee will
   miss work.



3
Impacts on Employers
Work-Life Balance Issues Impact Employers
Employers face many challenging issues that
can be traced to unhealthy work-life balance
among employees – although employers may
not always see the link. These issues, when not
addressed, will hurt a company’s success – and
its bottom line.
Here’s a list of common issues linked to unhealthy
workplaces and poor work-life balance:
•	 Increased drug costs
•	 Increased disability claims
•	 Lower workplace morale
•	 Higher absenteeism due to an unhealthy
    workforce
•	 Higher absenteeism due to employees deal-
    ing with family, personal, or addiction issues
•	 Increased workplace conflict (between co-workers and between employ-
    ees and supervisors)
•	 Higher grievance costs
•	 Presenteeism, where workers are present but under productive
•	 Lost productivity due to smoking
•	 Health and safety risk management issues related to drug and alcohol
    use, workplace violence, fatigue, dealing with difficult employees
•	 Traumatic workplace incidents

Help is Available
If your company/organization is facing any of these issues, the good news is
that there are plenty of resources available in our community to help. Many
of these resources are free to employers, while others may have a modest
cost.
In the following pages, you’ll find:
•	 Issues faced by employers grouped by theme
•	 Examples of how the issue may show up in workplaces
•	 A list of community resources available in Brantford, Brant, Haldimand
    and Norfolk to help
•	 Strategies to promote a healthy workplace culture




                                                                          4
Issue #1:
    Rising Benefit Costs
    May Include:
    •	   Increased drug costs
    •	   Increased use of extended benefits
    •	   Increased counselling costs
    •	   Increased use of physiotherapy & massage
         therapy
    •	   Increased rehabilitation costs


    Suggested Strategies:
    •	   Make a commitment at the management
         level to be a healthy workplace
    •	   Communicate to staff that this is a company
         priority – and why
    •	   Communicate that a healthy workplace is
         more than just about occupational health
         and safety
    •	   Establish a healthy workplace committee
    •	   Assess policies and procedures to
         determine if they can be revised to
         proactively address common sources of
         rising benefit costs

    How to Get Help:
    Local organizations offer these services for
    employers:
    •	 Workplace consultations for employers
    •	 Workshops for employers
    •	 Workshops for employees to address specific
       stress-related issues
    •	 Employee Assistance Programs (EAPs) tailored
       to the needs of employers

    	
    For more details on local services, visit the
    Local Resources section of this booklet.
5
Issue #2:
Rising Disability Costs
 May Include:
 •	   Issues related to aging workforce
 •	   More claims related to mental health
 •	   More claims related to stress
 •	   More claims related to obesity
 •	   More claims related to smoking
 •	   More claims related to drinking

 Suggested Strategies:
 •	   Promote healthy workplace culture focused on
      promoting health and preventing illness
 •	   Promote healthy workplace culture by establishing
      a health workplace committee and/or nominating a
      healthy workplace champion
 •	   Connect employees to community resources
      and programs to address common health
      issues leading to health claims
 •	   Organize in house presentations or programs to
      address common causes of disability costs

How to Get Help:
Local organizations offer these services for employers:
•	 Workplace consultations
•	 Customized workshops
•	 Information sessions on nutrition, tobacco free living, cancer preven-
   tion, physical activity
•	 Quit smoking programs, including individual counselling and free
   nicotine replacement therapy
•	 Resources are available on benefits of and strategies for quitting
   smoking, cancer prevention, physical activity and healthy eating,
   including grocery store tours to educate people about healthy
   food choices
•	 Employee Assistance Programs (EAPs)
For more details on local services, visit the
Local Resources section of this booklet.

                                                                            6
Issue #3:
    Workplace Conflict
    May Include:
    •	   Worker-worker conflict
    •	   Worker-supervisor conflict
    •	   Intergenerational conflict
    •	   Issues related to diversity
    •	   Dysfunctional teams
    •	   High grievance costs


    Suggested Strategies:
    •	   Team building exercises
    •	   Improve communications in the workplace
    •	   Bring in an external mediator to help resolve
         conflict and suggest strategies to reduce
         future conflict


    How to Get Help:
    Local organizations offer these services for
    employers:
    •	 Workplace consultations
    •	 Mediation/facilitation to help resolve workplace
       conflict
    •	 Conflict resolution services
    •	 Team building sessions
    •	 Employee Assistance Programs (EAPs)


    For more details on local services, visit the
    Local Resources section of this booklet.




7
Issue #4:
Lost Productivity
  May Include:
  •	   Increased lateness at work
  •	   Increased number of stress leaves
  •	   Absenteeism due to family & personal problems
       (including marital problems, custody issues, money
       problems)
  •	   Absenteeism due to addiction issues
  •	   Absenteeism due to unhealthy behaviours
       (smoking, drinking, poor nutrition, obesity)
  •	   Presenteeism, where workers are present but not
       productive


  Suggested Strategies:
  •	   Connect employees to community resources
       that can help address personal and family issues
       impacting productivity
  •	   Connect employees to resources in community
       that can help address unhealthy behaviours
  •	   Assess policies and procedures to determine if
       they support proactive solutions to common
       issues


How to Get Help:
Local organizations offer these services for employers:
•	 Services of a registered dietician
•	 Chronic disease prevention and management programs
•	 Stress coping programs
•	 Counselling programs
•	 Workplace consultations
•	 Customized workshops for supervisors and/or employees
•	 Employee surveys and/or focus groups
•	 Addictions counselling services


For more details on local services, visit the
Local Resources section of this booklet.
                                                            8
Issue #5:
    Health & Safety Risks
    May Include:
    •	   Drug and alcohol use at work
    •	   Smoking at work
    •	   Increased lost-time injuries (lack of employee
         focus at work, worker fatigue)
    •	   Increased workplace accidents
    •	   Workplace violence



    Suggested Strategies:
    •	   Start in house smoking cessation
         competition
    •	   Refer employees to community resources to
         help address addiction issues
    •	   Consider modifying work shifts or schedules
         for employees if lost time injuries are an
         issue in your workplace (worker fatigue may
         be a factor)


    How to Get Help:
    Local organizations offer these services for
    employers:
    •	 Information sessions about tobacco free living
    •	 Quit smoking programs, including individual
       counselling and free nicotine replacement
       therapy
    •	 Services of a social worker
    •	 Counselling services
    •	 Workplace consultations
    •	 Customized workshops
    •	 Employee Assistance Programs (EAPs).


    For more details on local services, visit the
    Local Resources section of this booklet.
9
Issue #6:
Low Morale
 May Include:
 •	   Higher absenteeism
 •	   Higher workplace conflict
 •	   Higher staff turnover
 •	   Workers feeling overworked
 •	   Staff fearing job loss or job change
 •	   Coping with difficult employees



 Suggested Strategies:
 •	   Team building exercises
 •	   Keep communications channels open
 •	   Establish a healthy workplace committee
 •	   Develop survey tools to assess employees job
      satisfaction.
 •	   Use information from these surveys to develop
      strategies to improve morale (i.e. employee
      recognition strategies such as employee of the
      month, staff lunches, etc).


How to Get Help:
Local organizations offer these services for employers:
•	 Workplace consultation
•	 Employee surveys and/or focus groups
•	 Workshops for supervisors and/or employees
•	 Employee Assistance Programs (EAPs)


For more details on local services, visit the
Local Resources section of this booklet.




                                                          10
Grand Erie’s Health Profile Strategies to
Statistics Canada publishes health profiles of
communities, which compares how residents             Build Healthy
in Brant County and Haldimand-Norfolk to
the Ontario average in key health categories.         Workplaces
Statistics highlight several areas of concern
in Grand Erie:                                        Work-Life Balance Strategies
•	 Higher numbers of residents are over-
     weight or obese;                                 •	 Create a culture in your
•	 Higher numbers of residents smoke                     organization that values a
•	 Higher numbers of residents are heavy                 healthy workplace.
     drinkers.
                                                      •	 Establish a healthy workplace
Grand Erie residents generally fare as well              committee to promote health
or better than the Ontario average for be-               information and events
ing physically active and eating the recom-
mended amount of fruit and vegetables.                •	 Use bulletin boards and
                                                         internal communications
 Health         Haldimand- Brant County Ontario          channels (emails, Intranet,
 Factor (% of     Norfolk   Health Unit                  newsletters) to feature stress
 population)    Health Unit                              management and time-
                                                         management strategies
 Overweight
 or obese                                             •	 Host presentations or hold
                    59.5          54.4         52
 (% of                                                   seminars on stress and
 population)
                                                         related subjects, such as
 Current                                                 balancing work/family life.
                    22.2          28.6        18.9
 smoker
 Heavy                                                •	 Examine if more flexible
                    21.6          19.3        15.9       work policies and schedules
 drinking
                                                         are possible. Ideas include
 Leisure-time
 physical                                                compressed work weeks, job
 activity,                                               sharing, working from home.
                    48.9          55.2        50.2
 moderately
 active or                                            •	 Improve communication,
 active                                                  keeping employees informed
                                                         of goals, plans and decisions.
 Fruit and
 vegetable                                            •	 Allow employees to
 consumption,       44            46.1        43.2       participate in decisions that
 5 times or                                              affect their jobs.
 more per day
 Functional                                           •	 Connect employees to
 health, good       78.4          76.3        79.9       community resources,
 to full                                                 including those listed later in
Source: Statistics Canada Health Profile, June 2011      this booklet.


11
Employee Health Strategies
•	   Encourage employees to take their breaks,
     including lunch, instead of them eating at
     their desks
•	   Encourage staff to take their vacation
     time. A 2009 Harris/Decima study found
     that 25% of Canadians do not take their
     full vacation time earned from work.
•	   Educate employees about the benefits of
     healthy eating and physical activity
•	   Educate employees about the health im-
     pacts of smoking, drinking and drugs use

Family Friendly Strategies
•	   Being flexible around shifts
•	   Allow working from home
•	   Encourage people to take breaks (and not
     work through them)
•	   Discourage people from taking work
     home

Overall, surveys show that flexible workplaces enjoy better employee-
employer relationships, high job satisfaction, better job retention, high
productivity and fewer absences, while such workplaces are attractive to
new employees.



Strategies to Address Common Health Issues
Four Themes
Study after study has shown that 4 health themes are priorities for building
healthy workplaces and a healthy workforce.

1.	 Encouraging employees to eat well
2.	 Encouraging employees to be physically active
3.	 Promoting tobacco-free living
4.	 Addressing stress and mental health

Smoking, physical inactivity, improper nutrition and stress are risk factors
for chronic health conditions. Such chronic conditions cost the Canadian
economy billions of dollars each year in lost productivity. 9


                                                                            12
Theme #1: Encourage Employees to Eat Well
•	 Ensure healthy food choices are available in your workplace (e.g. in meetings,
   vending machines and cafeterias)
•	 Make it convenient for employees to bring their lunches and snacks from home.
   This means having kitchen facilities available with a refrigerator, microwave,
   toaster, kettle, and sink.
•	 Ensure work schedules permit adequate time for eating.
•	 Host nutrition education programs and skill building opportunities, such as
   cooking classes. This can both build morale and increase employees’ ability to eat
   well.

Theme #2: Encourage Employees to Be Physically Active
•	 Allow flexible work/break time to support employees engaging in physical
   activity.
•	 Encourage breaks from prolonged sitting for meetings longer than one hour.
•	 Promote walking, bicycling and taking transit to work.
•	 Provide facilities or assist in accessing facilities that support physical activities.
•	 Offer incentives or partial reimbursement to employees for recreation passes or
   gym memberships.
•	 Post signage, where appropriate, to take the stairs.

Theme #3: Promote Tobacco-Free Living
•	 Promote tobacco-free living in the workplace by helping employees quit and
   protecting them from second-hand smoke.
•	 Offer smoking cessation supports. Consider offering individual counselling, self-
   help resources, group programs, and ensuring pharmaceutical cessation products
   are covered under benefits package or reimbursing for the cost of a quitting
   program.
•	 Ensure that you are complying with the Smoke-Free Ontario Act (SFOA). As of
   May 31 2006, all enclosed workplaces in Ontario are required to be smoke-free.

Theme #4: Address Stress and Mental Health
•	 Develop a plan to assess and address mental health problems and work stress.
•	 Train managers and supervisors on how to recognize and address mental health
   problems.
•	 Provide educational opportunities for employees to learn about mental health.
•	 Provide information and support regarding positive stress coping mechanisms
   such as exercise, yoga, relaxation techniques, etc.



13
15 Winning
Work-Life
Balance Ideas
1 Casual dress Fridays
   	 Lunchrooms, to encourage people 	
	2
		 		to meet and eat together

3 Scheduled breaks during the work day
	 4	 Social events to strengthen at-work
				friendships

5 Family events to strengthen family-work connections
	   6	 Tours of your workplace for family members
7 Subsidized gym memberships
	   8 Bring wellness into the workplace (e.g. massage therapists)
9 Dinner brought in for unplanned overtime
	      10 Company picnics, dinners, parties, golf tournaments
11 Volunteer together as a work team
	   12 Time off work for grieving employees
13 “Good work” awards for employees
	14 Paid day off occasionally for volunteer work
15 Provide day care or after-school care at the workplace
Source: Adapted from Better Balance, Better Business:
Options for Work-Life Issues, 2004, Government of Alberta.


                                                                    14
Employee Assistance
                                            Local Resources
Programs                                    Help is Close At Hand
What is an EAP program?                     There are organizations in your own back-
                                            yard glad to help local companies and or-
Employee Assistance Programs are
                                            ganizations build healthy workplaces and
designed to offer employees help to cope
                                            healthy work-life balance among employees.
with issues or problems, such as:
                                            In most cases, such help is free. Some ser-
•	 Pressures at home and at work            vices – such as workplace conflict resolution
•	 Stress                                   or an Employee Assistance Program – do
•	 Conflicts with co-workers                cost money.
•	 Personal relationship conflicts
Unresolved problems can spread to           Brant County Health Unit
affect other areas of an employee’s life.
Problems at work create tensions at home.   The public health unit offers advice, support
Family problems often show up in job        and resources to help employers build healthy
performance, while emotional problems       workplaces. A member of the health unit’s work-
                                            place wellness team will come out to a workplace
can affect physical health.
                                            to provide information, sessions, free advice
Benefits of an EAP program?                 and resources on how to create and implement
EAPs provide employees with access to       strategies. BCHU has extensive online resources
                                            on its website.
professional counselors, who can help
resolve personal and work-related prob-     Services include:
lems before they affect someone’s health,   •	 Information sessions on nutrition, tobacco-
family, or ability to work.                    free living, cancer prevention, physical
EAPs are offered by non-profit and             activity
private companies, and can be tailored      •	 Staff will speak in your workplace
to the individual needs of employers, no    •	 Resources are available on the benefits
                                               and strategies for quitting smoking, cancer
matter what the size of the organization.      prevention, physical activity and healthy
Services range from web-based services         eating
to telephone counselling and face-to-face   •	 Conducts grocery store tours to educate
counseling.                                    people about healthy food choices
How can I find out more about EAP           •	 Quit smoking programs, including individ-
programs?                                      ual counselling and free nicotine replace-
                                               ment therapy
In Grand Erie, the Family Counselling
Centre of Brant and Haldimand-Norfolk       Contact information:
REACH offer EAPs as members of the          Address: 194 Terrace Hill St., Brantford, ON
Family Counselling Employees Assistance     N3R 1G7
Program national network. Contact infor-    Phone: 519-753-4937, ext. 472
mation is listed in the Local Resources     Email: workplace@bchu.org
section of this booklet. Information is     Website: www.bchu.org
also available at www.fseap.ca.




15
Canadian Mental Health Association, Brant County
Staff with the CMHA will come to your workplace to conduct workshops and
provide information on a variety of topics, including:
•	 Work-life balance, including cop-       •	   Workplace wellness
   ing strategies to effectively manage    •	   Maintaining good mental health
   workloads                               •	   Mental illness sensitivity
•	 Stress management                       •	   Suicide prevention
Contact information:
Address: 44 King Street, Suite 203, Brantford, ON N3T 3C7
Phone: 519-752-2998
Email: mail@cmhabrant.on.ca
Website: www.cmhabrant.on.ca

Canadian Mental Health Association, Haldimand-Norfolk
Staff with the CMHA will conduct workplace workshops and provide services and
information on a variety of topics, including:
•	 One-to-one individual outreach           •	 Workplace wellness such as mental
   support                                     health awareness and myth-busting,
•	 Mental health promotions, such as           and Mental Health Works Training
   work-life balance                           Program.
•	 Stress management and coping             •	 Suicide prevention and Mental
   strategies                                  Health First Aid©
•	 Family support groups                    •	 SafeTALK © training program (related
                                               to suicide prevention)
Contact information:
Address: 395 Queensway Drive West, Simcoe, ON N3Y 2N4
Phone: 519-428-2380 or 1-888-750-7778
Email: info@cmha-hn.ca
Website: www.cmha-hn.ca
The Canadian Mental Health Association also has extensive online resources, advice
and information on these subjects.

Family Counselling Centre of Brant
Offers an Employee Assistance Program that can be tailored to the needs and budgets
of employers. Offers a variety of counselling services – personal, family, marriage,
debt counselling.
Also provide:
•	 Workplace conflict resolution          •	 Counselling after traumatic incidents
•	 Workplace mediation services           •	 Team-building sessions
•	 Workplace consultations                •	 Workplace wellness seminars
•	 Debt and credit counselling
Contact information:
Address: 54 Brant Ave., Brantford, ON N3T 3G8
Phone: 519-753-4173
Email: office@fccb.ca
Website: www.familycounsellingcentrebrant.com
                                                                                     16
Grand River Community Health Centre
Offers primary care, health promotion and disease prevention services/programs
in Brantford and Brant, including:
•	 Social work and counselling services
•	 Dietitian services
•	 Health promotion and health education programs, including chronic disease
     prevention and management programs, Wellness 101 programs (i.e. physical
     activity, healthy eating, smoking cessation, etc).
•	 Also offers an affiliated program called Community Food Advisors.
     Community Food Advisors will deliver food demonstrations, cooking classes,
     presentations on healthy eating topics, on site. To request service contact
     cfabrant@gmail.com

Contact information:
Address: 347 Colborne St., Brantford, ON N3S 3N2
Phone: 519-754-0777
Email: info@grchc.ca
Website: http://grandriverchc.ca/


Haldimand-Norfolk Health Unit
Offers advice, support and resources to help employers build healthy workplaces.
The workplace health program can provide employers with access to health
promoters, dietitians and public health nurses who understand the link between
employee health and performance.
Services include:
•	 Consulting with employers to assess their workplace health needs
•	 Helping workplaces develop workplace health policies
•	 Providing a free quarterly workplace health e-newsletter and email blasts
•	 Connecting employers to information on workshops, webinars and training on
   workplace health issues

Contact information:
Address: 12 Gilbertson Dr., Simcoe, ON N3Y 4L1
Phone: 519-426-6170 ext. 3236
Email: workplacehealth@hnhu.org
Website: www.hnhu.org

Haldimand-Norfolk Health Unit also has offices in Caledonia, Dunnville and Langton




17
Haldimand-Norfolk REACH
Offers an Employee Assistance Program that can be tailored to the needs and budgets
of employers. Offers a variety of counselling services – personal, family, marriage,
debt counselling.
Also provide:
•	 Workplace conflict resolution
•	 Workplace mediation services
•	 Workplace consultations
•	 Debt and credit counselling
•	 Counselling after traumatic incidents
•	 Team-building sessions
•	 Workplace wellness seminars

Contact information:
Address: 101 Nanticoke Creek Parkway, Box 5054, Townsend, ON N0A 1S0
Phone: 519-587-2441
Toll-free: 1-800-265-8087
Email: info@hnreach.on.ca
Website: www.hnreach.on.ca

St. Leonard’s Community Services
Offers Addiction and Mental Health programs and counselling for individuals with
drug, alcohol, gambling, mental health or related issues.

Contact information:
Address: 225 Fairview Dr., Unit 1, Brantford, ON N3R 7E3
Phone: 519-754-0253
Email: amh@st-leonards.com
Website: www.st-leonards.com




                                                                                 18
Online Resources
                           1. Canadian Centre for Occupational Health
                           and Safety. This Hamilton-based centre has a
                           wide range of services, programs and informa-
                           tion – much of it free – for employers interested in
                           healthy workplaces. There’s extensive information
                           about work-life balance and other issues.
                           www.ccohs.ca/oshanswers/psychosocial



                           2. Canada’s Healthy Workplace Month pro-
                           motes healthy workplaces each October with
                           a public awareness campaign. Makes available
                           tools, resources and best practices to build and
                           sustain healthy workplaces.
                           www.healthyworkplacemonth.ca



3. Human Resources and Skills Development Canada has a webpage
devoted to Work-Life Balance in Canadian Workplaces. The webpage includes
information on the costs and benefits of work-life balance practices in the
workplace.
www.hrsdc.gc.ca/eng/lp/spila/wlb/01home.shtml



4. Canadian Mental Health Association Ontario has a website called Mental
Health Works. Mental Health Works is a nationally available program of the
CMHA that builds capacity within Canadian workplaces to effectively address
the many issues related to mental health in the workplace.
www.mentalhealthworks.ca



5. Centre for Families, Work and Well-being at University of Guelph conducts
research and provides information, including an E-Newsletter, on building
healthy individuals, families, workplaces and communities.
www.worklifecanada.ca




19
Acknowledgments
This publication grew out of a community partnership.

Planning Committee Members:
Melissa Atkinson, Grand River Community Health Centre
Lesley Kennedy, Haldimand-Norfolk Health Unit
Diane Peart, Brant County Health Unit
Lill Petrella, Brant County branch, Canadian Mental Health Association
Paul Polito, Family Counselling Centre of Brant
Susan Wells, Haldimand-Norfolk REACH
Michael Benin, Haldimand-Norfolk branch, Canadian Mental Health
Association, also reviewed this publication.
Project Coordination:
Mark Skeffington, Workforce Planning Board of Grand Erie

Thanks also goes to the Hamilton Training Advisory Board and Hamilton
Public Health, for permission to use material from their publication Hamilton
Healthy Workplaces Wellness Champion Toolkit (2011).



Endnotes
1.	   Linda Duxbury Presentation Building Healthier Workplaces, delivered Dec. 2, 2010, at “The
      Bottom-Line Benefits of a Healthy Workplace” event sponsored by the Hamilton Training
      Advisory Board.
2.	   Globe and Mail story, Part 1: Stress: public health enemy No. 1? published Oct. 29, 2010.
3.	   Study by the Canadian Institute for Health Information and the Public Health Agency of
      Canada, cited in Globe and Mail story, June 20, 2011.
4.	   Rehm J, Ballunas D, Brochu S, et al. The Costs of Substance Abuse in Canada. Ottawa:
      Canadian Centre on Substance Abuse; 2006.
5.	   The Costs of Substance Abuse in Canada, 2006.
6.	   Katzmarzyk and Janssen, 2004; as cited in Karin Proper & Willem van Mechelen, Effectiveness
      and Economic Impact of Worksite Interventions to Promote Physical Activity and Healthy
      Diet, 2007.
7.	   Statistics Canada, Work Absence Rates, 2009.
8.	   The Business Case for a Healthy Workplace, 2008, Industrial Accident Prevention Association
9.	   Chronic conditions account for 42% of direct medical costs in Canada (or $39 billion) and
      65% of indirect medical costs (or $54.4 billion) due to productivity losses (Mirolla 2004), The
      Cost of Chronic Disease in Canada. Prepared for the Chronic Disease Prevention Alliance of
      Canada. Retrieved from: http://www.gpiatlantic.org/pdf/health/chroniccanada.pdf




                                                                                                        20
WORKFORCE PLANNING BOARD OF GRAND ERIE
The Workforce Planning Board of Grand Erie serves the communities of Brant,
Haldimand and Norfolk as a leader in local labour market planning. WPBGE deliv-
ers authoritative research, identifying employment trends, targeting workforce
opportunities and bringing people together to act on solutions. WPBGE conducts
annual research on the trends, opportunities and priorities impacting the local
labour market and releases regular updates, reports and an annual publication
that captures strategic actions to address key labour market priorities.




                    Workforce Planning Board of Grand Erie
           1100 Clarence St. South, Suite 103B, Brantford, ON N3S 7N8
                   Phone: 519-756-1116 | Fax: 519-756-4663
                      www.workforceplanningboard.org




This Employment Ontario project is
funded by the Ontario government.
                                                Workforce Planning Board of
The views expressed in this document             Grand Erie is a member of:
  do not necessarily reflect those of
       Employment Ontario.

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Healthy Work-Life Balance: A Guide for Employers

  • 1. H E A LT H Y Work-Life BALANCE A Guide for Employers Brant - Haldimand - Norfolk
  • 2. What is the purpose of this guide? The purpose of this guide is to: • Provide employers with information about healthy work-life balance and its importance to their organization. • Increase employers’ knowledge of common workplace health issues impacting their bottom line. • Provide employers with strategies and ideas to address workplace issues. • Provide employers with information to support employees and a healthy workplace environment. • Provide employers with information about what local resources are available to help them. 3
  • 3. Table of Contents Section 1 pg.1.................. Introduction Section 2 pg. 2................. The Business Case for Healthy Workplaces Section 3 pg. 4................. Impacts on Employers Section 4 pg. 11.............. Strategies to Build Healthy Workplaces Section 5 pg. 15.............. Local Resources Section 6 pg. 19.............. Online Resources
  • 4. Introduction What is Healthy Work-Life Balance? You hear a lot of talk about healthy work-life balance, but what does it mean? Having a healthy balance means that neither the demands of work nor the demands of personal/family life over- whelm the other. In many ways it’s easier to define unhealthy work- life balance than a healthy one. People know when something is wrong. Employers may notice something is wrong in their workplace when they see increased health claims and costs, more sick days, poor morale and lower productivity. Healthier Employees are Assets Healthy work-life balance is essential to improving workplace morale and productivity, as well as employees’ job satisfaction and physical/mental health and wellness. Healthy Workplaces Unhealthy • Higher staff morale Workplaces • Higher productivity • Lower staff morale • Good staff retention • Lower productivity • Lower benefit costs & • Poor staff retention claims • Higher benefit costs & • Lower absenteeism claims • Fewer conflicts • Higher absenteeism • More conflicts What side of the scale do you want to be on? 1
  • 5. The Business Case for a Healthy Workplace The Costs of Unhealthy Workplaces Facts about the financial costs of unhealthy work-life balance and its impact on workplaces: • $6 billion to $10 billion a year: Estimated direct cost of absenteeism to Canadian companies due to high work-life conflict.1 • $10 billion a year: Estimated cost of stress- related absences to Canadian employers.2 Employers pay a heavy price - in the form of increased health insurance claims, lost workdays and workers’ compensation claims - for employ- ees who have any of these four key lifestyle risk factors: • Overweight • Smoker • Heavy drinker • Sedentary lifestyle (lack of physical activity) It can cost employers hundreds - even thousands - of dollars per employee in added costs depending on the type and number of risk factors. More risk factors mean more cost to an employer. Obesity costs: Obesity costs the Canadian economy between $4.6-billion and $7.1-billion a year, according to a 2011 study.3 Half of the total is attributed to lost productivity, as people are unable to work either because of disability or because they can’t find jobs due to discrimination. Smoking costs: Smoking cost the Canadian economy $12.5 billion in lost productivity due to illness and premature death in 2002, according to a study. 4 Alcohol abuse costs: Alcohol abuse costs the Canadian economy $7.1 billion in lost productivity due to illness and death, according to the same study.5 Illegal drug use costs the economy an additional $4.7 billion in lost productivity. Lack of physical activity: A 2004 study estimated physical inactivity by Canadians cost the Canadian economy $3.7 billion in lost productivity due to illness, injury-related work disability and premature death.6 2
  • 6. The number of workdays lost due to personal reasons (illness or disability, and personal and/or family responsibilities) is rising in Canada. In 2009, the average work time lost for personal reasons was 9.8 days for Canadian workers, up from 8.1 days a decade earlier.7 Factors contributing to the increase included an aging workforce and higher worker stress. The Return on Investment of a Healthy Workplace There is growing evidence that investing money in a healthy workplace and the work-life balance of employees pays off. Companies who invested $1 per employee in workplace wellness programs of various kinds saw returns ranging from $1.50 to $6 per employee.8 Return on investment (ROI) was shown in: • Lower sick day usage • Lower staff turnover • Lower health benefit claims • Lower short-term disability costs • Lower long-term disability costs This type of ROI doesn’t include “soft” benefits that will also occur, such as better employee morale, job satisfaction, loyalty and team building, as well as attracting and retaining talent. Think of supporting healthy work-life balance as an investment, not a cost -- an investment in your employees. A Two-Way Street Unhealthy work-life balance can be a two-way street: • Employees take the stress that arises from issues at work home, impacting their personal lives and the lives of their families and friends. • Employees have issues at home that they bring to work, affecting their work performance, and their relationships with co-workers and manag- ers. Sometimes issues at home are severe enough that an employee will miss work. 3
  • 7. Impacts on Employers Work-Life Balance Issues Impact Employers Employers face many challenging issues that can be traced to unhealthy work-life balance among employees – although employers may not always see the link. These issues, when not addressed, will hurt a company’s success – and its bottom line. Here’s a list of common issues linked to unhealthy workplaces and poor work-life balance: • Increased drug costs • Increased disability claims • Lower workplace morale • Higher absenteeism due to an unhealthy workforce • Higher absenteeism due to employees deal- ing with family, personal, or addiction issues • Increased workplace conflict (between co-workers and between employ- ees and supervisors) • Higher grievance costs • Presenteeism, where workers are present but under productive • Lost productivity due to smoking • Health and safety risk management issues related to drug and alcohol use, workplace violence, fatigue, dealing with difficult employees • Traumatic workplace incidents Help is Available If your company/organization is facing any of these issues, the good news is that there are plenty of resources available in our community to help. Many of these resources are free to employers, while others may have a modest cost. In the following pages, you’ll find: • Issues faced by employers grouped by theme • Examples of how the issue may show up in workplaces • A list of community resources available in Brantford, Brant, Haldimand and Norfolk to help • Strategies to promote a healthy workplace culture 4
  • 8. Issue #1: Rising Benefit Costs May Include: • Increased drug costs • Increased use of extended benefits • Increased counselling costs • Increased use of physiotherapy & massage therapy • Increased rehabilitation costs Suggested Strategies: • Make a commitment at the management level to be a healthy workplace • Communicate to staff that this is a company priority – and why • Communicate that a healthy workplace is more than just about occupational health and safety • Establish a healthy workplace committee • Assess policies and procedures to determine if they can be revised to proactively address common sources of rising benefit costs How to Get Help: Local organizations offer these services for employers: • Workplace consultations for employers • Workshops for employers • Workshops for employees to address specific stress-related issues • Employee Assistance Programs (EAPs) tailored to the needs of employers For more details on local services, visit the Local Resources section of this booklet. 5
  • 9. Issue #2: Rising Disability Costs May Include: • Issues related to aging workforce • More claims related to mental health • More claims related to stress • More claims related to obesity • More claims related to smoking • More claims related to drinking Suggested Strategies: • Promote healthy workplace culture focused on promoting health and preventing illness • Promote healthy workplace culture by establishing a health workplace committee and/or nominating a healthy workplace champion • Connect employees to community resources and programs to address common health issues leading to health claims • Organize in house presentations or programs to address common causes of disability costs How to Get Help: Local organizations offer these services for employers: • Workplace consultations • Customized workshops • Information sessions on nutrition, tobacco free living, cancer preven- tion, physical activity • Quit smoking programs, including individual counselling and free nicotine replacement therapy • Resources are available on benefits of and strategies for quitting smoking, cancer prevention, physical activity and healthy eating, including grocery store tours to educate people about healthy food choices • Employee Assistance Programs (EAPs) For more details on local services, visit the Local Resources section of this booklet. 6
  • 10. Issue #3: Workplace Conflict May Include: • Worker-worker conflict • Worker-supervisor conflict • Intergenerational conflict • Issues related to diversity • Dysfunctional teams • High grievance costs Suggested Strategies: • Team building exercises • Improve communications in the workplace • Bring in an external mediator to help resolve conflict and suggest strategies to reduce future conflict How to Get Help: Local organizations offer these services for employers: • Workplace consultations • Mediation/facilitation to help resolve workplace conflict • Conflict resolution services • Team building sessions • Employee Assistance Programs (EAPs) For more details on local services, visit the Local Resources section of this booklet. 7
  • 11. Issue #4: Lost Productivity May Include: • Increased lateness at work • Increased number of stress leaves • Absenteeism due to family & personal problems (including marital problems, custody issues, money problems) • Absenteeism due to addiction issues • Absenteeism due to unhealthy behaviours (smoking, drinking, poor nutrition, obesity) • Presenteeism, where workers are present but not productive Suggested Strategies: • Connect employees to community resources that can help address personal and family issues impacting productivity • Connect employees to resources in community that can help address unhealthy behaviours • Assess policies and procedures to determine if they support proactive solutions to common issues How to Get Help: Local organizations offer these services for employers: • Services of a registered dietician • Chronic disease prevention and management programs • Stress coping programs • Counselling programs • Workplace consultations • Customized workshops for supervisors and/or employees • Employee surveys and/or focus groups • Addictions counselling services For more details on local services, visit the Local Resources section of this booklet. 8
  • 12. Issue #5: Health & Safety Risks May Include: • Drug and alcohol use at work • Smoking at work • Increased lost-time injuries (lack of employee focus at work, worker fatigue) • Increased workplace accidents • Workplace violence Suggested Strategies: • Start in house smoking cessation competition • Refer employees to community resources to help address addiction issues • Consider modifying work shifts or schedules for employees if lost time injuries are an issue in your workplace (worker fatigue may be a factor) How to Get Help: Local organizations offer these services for employers: • Information sessions about tobacco free living • Quit smoking programs, including individual counselling and free nicotine replacement therapy • Services of a social worker • Counselling services • Workplace consultations • Customized workshops • Employee Assistance Programs (EAPs). For more details on local services, visit the Local Resources section of this booklet. 9
  • 13. Issue #6: Low Morale May Include: • Higher absenteeism • Higher workplace conflict • Higher staff turnover • Workers feeling overworked • Staff fearing job loss or job change • Coping with difficult employees Suggested Strategies: • Team building exercises • Keep communications channels open • Establish a healthy workplace committee • Develop survey tools to assess employees job satisfaction. • Use information from these surveys to develop strategies to improve morale (i.e. employee recognition strategies such as employee of the month, staff lunches, etc). How to Get Help: Local organizations offer these services for employers: • Workplace consultation • Employee surveys and/or focus groups • Workshops for supervisors and/or employees • Employee Assistance Programs (EAPs) For more details on local services, visit the Local Resources section of this booklet. 10
  • 14. Grand Erie’s Health Profile Strategies to Statistics Canada publishes health profiles of communities, which compares how residents Build Healthy in Brant County and Haldimand-Norfolk to the Ontario average in key health categories. Workplaces Statistics highlight several areas of concern in Grand Erie: Work-Life Balance Strategies • Higher numbers of residents are over- weight or obese; • Create a culture in your • Higher numbers of residents smoke organization that values a • Higher numbers of residents are heavy healthy workplace. drinkers. • Establish a healthy workplace Grand Erie residents generally fare as well committee to promote health or better than the Ontario average for be- information and events ing physically active and eating the recom- mended amount of fruit and vegetables. • Use bulletin boards and internal communications Health Haldimand- Brant County Ontario channels (emails, Intranet, Factor (% of Norfolk Health Unit newsletters) to feature stress population) Health Unit management and time- management strategies Overweight or obese • Host presentations or hold 59.5 54.4 52 (% of seminars on stress and population) related subjects, such as Current balancing work/family life. 22.2 28.6 18.9 smoker Heavy • Examine if more flexible 21.6 19.3 15.9 work policies and schedules drinking are possible. Ideas include Leisure-time physical compressed work weeks, job activity, sharing, working from home. 48.9 55.2 50.2 moderately active or • Improve communication, active keeping employees informed of goals, plans and decisions. Fruit and vegetable • Allow employees to consumption, 44 46.1 43.2 participate in decisions that 5 times or affect their jobs. more per day Functional • Connect employees to health, good 78.4 76.3 79.9 community resources, to full including those listed later in Source: Statistics Canada Health Profile, June 2011 this booklet. 11
  • 15. Employee Health Strategies • Encourage employees to take their breaks, including lunch, instead of them eating at their desks • Encourage staff to take their vacation time. A 2009 Harris/Decima study found that 25% of Canadians do not take their full vacation time earned from work. • Educate employees about the benefits of healthy eating and physical activity • Educate employees about the health im- pacts of smoking, drinking and drugs use Family Friendly Strategies • Being flexible around shifts • Allow working from home • Encourage people to take breaks (and not work through them) • Discourage people from taking work home Overall, surveys show that flexible workplaces enjoy better employee- employer relationships, high job satisfaction, better job retention, high productivity and fewer absences, while such workplaces are attractive to new employees. Strategies to Address Common Health Issues Four Themes Study after study has shown that 4 health themes are priorities for building healthy workplaces and a healthy workforce. 1. Encouraging employees to eat well 2. Encouraging employees to be physically active 3. Promoting tobacco-free living 4. Addressing stress and mental health Smoking, physical inactivity, improper nutrition and stress are risk factors for chronic health conditions. Such chronic conditions cost the Canadian economy billions of dollars each year in lost productivity. 9 12
  • 16. Theme #1: Encourage Employees to Eat Well • Ensure healthy food choices are available in your workplace (e.g. in meetings, vending machines and cafeterias) • Make it convenient for employees to bring their lunches and snacks from home. This means having kitchen facilities available with a refrigerator, microwave, toaster, kettle, and sink. • Ensure work schedules permit adequate time for eating. • Host nutrition education programs and skill building opportunities, such as cooking classes. This can both build morale and increase employees’ ability to eat well. Theme #2: Encourage Employees to Be Physically Active • Allow flexible work/break time to support employees engaging in physical activity. • Encourage breaks from prolonged sitting for meetings longer than one hour. • Promote walking, bicycling and taking transit to work. • Provide facilities or assist in accessing facilities that support physical activities. • Offer incentives or partial reimbursement to employees for recreation passes or gym memberships. • Post signage, where appropriate, to take the stairs. Theme #3: Promote Tobacco-Free Living • Promote tobacco-free living in the workplace by helping employees quit and protecting them from second-hand smoke. • Offer smoking cessation supports. Consider offering individual counselling, self- help resources, group programs, and ensuring pharmaceutical cessation products are covered under benefits package or reimbursing for the cost of a quitting program. • Ensure that you are complying with the Smoke-Free Ontario Act (SFOA). As of May 31 2006, all enclosed workplaces in Ontario are required to be smoke-free. Theme #4: Address Stress and Mental Health • Develop a plan to assess and address mental health problems and work stress. • Train managers and supervisors on how to recognize and address mental health problems. • Provide educational opportunities for employees to learn about mental health. • Provide information and support regarding positive stress coping mechanisms such as exercise, yoga, relaxation techniques, etc. 13
  • 17. 15 Winning Work-Life Balance Ideas 1 Casual dress Fridays Lunchrooms, to encourage people 2 to meet and eat together 3 Scheduled breaks during the work day 4 Social events to strengthen at-work friendships 5 Family events to strengthen family-work connections 6 Tours of your workplace for family members 7 Subsidized gym memberships 8 Bring wellness into the workplace (e.g. massage therapists) 9 Dinner brought in for unplanned overtime 10 Company picnics, dinners, parties, golf tournaments 11 Volunteer together as a work team 12 Time off work for grieving employees 13 “Good work” awards for employees 14 Paid day off occasionally for volunteer work 15 Provide day care or after-school care at the workplace Source: Adapted from Better Balance, Better Business: Options for Work-Life Issues, 2004, Government of Alberta. 14
  • 18. Employee Assistance Local Resources Programs Help is Close At Hand What is an EAP program? There are organizations in your own back- yard glad to help local companies and or- Employee Assistance Programs are ganizations build healthy workplaces and designed to offer employees help to cope healthy work-life balance among employees. with issues or problems, such as: In most cases, such help is free. Some ser- • Pressures at home and at work vices – such as workplace conflict resolution • Stress or an Employee Assistance Program – do • Conflicts with co-workers cost money. • Personal relationship conflicts Unresolved problems can spread to Brant County Health Unit affect other areas of an employee’s life. Problems at work create tensions at home. The public health unit offers advice, support Family problems often show up in job and resources to help employers build healthy performance, while emotional problems workplaces. A member of the health unit’s work- place wellness team will come out to a workplace can affect physical health. to provide information, sessions, free advice Benefits of an EAP program? and resources on how to create and implement EAPs provide employees with access to strategies. BCHU has extensive online resources on its website. professional counselors, who can help resolve personal and work-related prob- Services include: lems before they affect someone’s health, • Information sessions on nutrition, tobacco- family, or ability to work. free living, cancer prevention, physical EAPs are offered by non-profit and activity private companies, and can be tailored • Staff will speak in your workplace to the individual needs of employers, no • Resources are available on the benefits and strategies for quitting smoking, cancer matter what the size of the organization. prevention, physical activity and healthy Services range from web-based services eating to telephone counselling and face-to-face • Conducts grocery store tours to educate counseling. people about healthy food choices How can I find out more about EAP • Quit smoking programs, including individ- programs? ual counselling and free nicotine replace- ment therapy In Grand Erie, the Family Counselling Centre of Brant and Haldimand-Norfolk Contact information: REACH offer EAPs as members of the Address: 194 Terrace Hill St., Brantford, ON Family Counselling Employees Assistance N3R 1G7 Program national network. Contact infor- Phone: 519-753-4937, ext. 472 mation is listed in the Local Resources Email: workplace@bchu.org section of this booklet. Information is Website: www.bchu.org also available at www.fseap.ca. 15
  • 19. Canadian Mental Health Association, Brant County Staff with the CMHA will come to your workplace to conduct workshops and provide information on a variety of topics, including: • Work-life balance, including cop- • Workplace wellness ing strategies to effectively manage • Maintaining good mental health workloads • Mental illness sensitivity • Stress management • Suicide prevention Contact information: Address: 44 King Street, Suite 203, Brantford, ON N3T 3C7 Phone: 519-752-2998 Email: mail@cmhabrant.on.ca Website: www.cmhabrant.on.ca Canadian Mental Health Association, Haldimand-Norfolk Staff with the CMHA will conduct workplace workshops and provide services and information on a variety of topics, including: • One-to-one individual outreach • Workplace wellness such as mental support health awareness and myth-busting, • Mental health promotions, such as and Mental Health Works Training work-life balance Program. • Stress management and coping • Suicide prevention and Mental strategies Health First Aid© • Family support groups • SafeTALK © training program (related to suicide prevention) Contact information: Address: 395 Queensway Drive West, Simcoe, ON N3Y 2N4 Phone: 519-428-2380 or 1-888-750-7778 Email: info@cmha-hn.ca Website: www.cmha-hn.ca The Canadian Mental Health Association also has extensive online resources, advice and information on these subjects. Family Counselling Centre of Brant Offers an Employee Assistance Program that can be tailored to the needs and budgets of employers. Offers a variety of counselling services – personal, family, marriage, debt counselling. Also provide: • Workplace conflict resolution • Counselling after traumatic incidents • Workplace mediation services • Team-building sessions • Workplace consultations • Workplace wellness seminars • Debt and credit counselling Contact information: Address: 54 Brant Ave., Brantford, ON N3T 3G8 Phone: 519-753-4173 Email: office@fccb.ca Website: www.familycounsellingcentrebrant.com 16
  • 20. Grand River Community Health Centre Offers primary care, health promotion and disease prevention services/programs in Brantford and Brant, including: • Social work and counselling services • Dietitian services • Health promotion and health education programs, including chronic disease prevention and management programs, Wellness 101 programs (i.e. physical activity, healthy eating, smoking cessation, etc). • Also offers an affiliated program called Community Food Advisors. Community Food Advisors will deliver food demonstrations, cooking classes, presentations on healthy eating topics, on site. To request service contact cfabrant@gmail.com Contact information: Address: 347 Colborne St., Brantford, ON N3S 3N2 Phone: 519-754-0777 Email: info@grchc.ca Website: http://grandriverchc.ca/ Haldimand-Norfolk Health Unit Offers advice, support and resources to help employers build healthy workplaces. The workplace health program can provide employers with access to health promoters, dietitians and public health nurses who understand the link between employee health and performance. Services include: • Consulting with employers to assess their workplace health needs • Helping workplaces develop workplace health policies • Providing a free quarterly workplace health e-newsletter and email blasts • Connecting employers to information on workshops, webinars and training on workplace health issues Contact information: Address: 12 Gilbertson Dr., Simcoe, ON N3Y 4L1 Phone: 519-426-6170 ext. 3236 Email: workplacehealth@hnhu.org Website: www.hnhu.org Haldimand-Norfolk Health Unit also has offices in Caledonia, Dunnville and Langton 17
  • 21. Haldimand-Norfolk REACH Offers an Employee Assistance Program that can be tailored to the needs and budgets of employers. Offers a variety of counselling services – personal, family, marriage, debt counselling. Also provide: • Workplace conflict resolution • Workplace mediation services • Workplace consultations • Debt and credit counselling • Counselling after traumatic incidents • Team-building sessions • Workplace wellness seminars Contact information: Address: 101 Nanticoke Creek Parkway, Box 5054, Townsend, ON N0A 1S0 Phone: 519-587-2441 Toll-free: 1-800-265-8087 Email: info@hnreach.on.ca Website: www.hnreach.on.ca St. Leonard’s Community Services Offers Addiction and Mental Health programs and counselling for individuals with drug, alcohol, gambling, mental health or related issues. Contact information: Address: 225 Fairview Dr., Unit 1, Brantford, ON N3R 7E3 Phone: 519-754-0253 Email: amh@st-leonards.com Website: www.st-leonards.com 18
  • 22. Online Resources 1. Canadian Centre for Occupational Health and Safety. This Hamilton-based centre has a wide range of services, programs and informa- tion – much of it free – for employers interested in healthy workplaces. There’s extensive information about work-life balance and other issues. www.ccohs.ca/oshanswers/psychosocial 2. Canada’s Healthy Workplace Month pro- motes healthy workplaces each October with a public awareness campaign. Makes available tools, resources and best practices to build and sustain healthy workplaces. www.healthyworkplacemonth.ca 3. Human Resources and Skills Development Canada has a webpage devoted to Work-Life Balance in Canadian Workplaces. The webpage includes information on the costs and benefits of work-life balance practices in the workplace. www.hrsdc.gc.ca/eng/lp/spila/wlb/01home.shtml 4. Canadian Mental Health Association Ontario has a website called Mental Health Works. Mental Health Works is a nationally available program of the CMHA that builds capacity within Canadian workplaces to effectively address the many issues related to mental health in the workplace. www.mentalhealthworks.ca 5. Centre for Families, Work and Well-being at University of Guelph conducts research and provides information, including an E-Newsletter, on building healthy individuals, families, workplaces and communities. www.worklifecanada.ca 19
  • 23. Acknowledgments This publication grew out of a community partnership. Planning Committee Members: Melissa Atkinson, Grand River Community Health Centre Lesley Kennedy, Haldimand-Norfolk Health Unit Diane Peart, Brant County Health Unit Lill Petrella, Brant County branch, Canadian Mental Health Association Paul Polito, Family Counselling Centre of Brant Susan Wells, Haldimand-Norfolk REACH Michael Benin, Haldimand-Norfolk branch, Canadian Mental Health Association, also reviewed this publication. Project Coordination: Mark Skeffington, Workforce Planning Board of Grand Erie Thanks also goes to the Hamilton Training Advisory Board and Hamilton Public Health, for permission to use material from their publication Hamilton Healthy Workplaces Wellness Champion Toolkit (2011). Endnotes 1. Linda Duxbury Presentation Building Healthier Workplaces, delivered Dec. 2, 2010, at “The Bottom-Line Benefits of a Healthy Workplace” event sponsored by the Hamilton Training Advisory Board. 2. Globe and Mail story, Part 1: Stress: public health enemy No. 1? published Oct. 29, 2010. 3. Study by the Canadian Institute for Health Information and the Public Health Agency of Canada, cited in Globe and Mail story, June 20, 2011. 4. Rehm J, Ballunas D, Brochu S, et al. The Costs of Substance Abuse in Canada. Ottawa: Canadian Centre on Substance Abuse; 2006. 5. The Costs of Substance Abuse in Canada, 2006. 6. Katzmarzyk and Janssen, 2004; as cited in Karin Proper & Willem van Mechelen, Effectiveness and Economic Impact of Worksite Interventions to Promote Physical Activity and Healthy Diet, 2007. 7. Statistics Canada, Work Absence Rates, 2009. 8. The Business Case for a Healthy Workplace, 2008, Industrial Accident Prevention Association 9. Chronic conditions account for 42% of direct medical costs in Canada (or $39 billion) and 65% of indirect medical costs (or $54.4 billion) due to productivity losses (Mirolla 2004), The Cost of Chronic Disease in Canada. Prepared for the Chronic Disease Prevention Alliance of Canada. Retrieved from: http://www.gpiatlantic.org/pdf/health/chroniccanada.pdf 20
  • 24. WORKFORCE PLANNING BOARD OF GRAND ERIE The Workforce Planning Board of Grand Erie serves the communities of Brant, Haldimand and Norfolk as a leader in local labour market planning. WPBGE deliv- ers authoritative research, identifying employment trends, targeting workforce opportunities and bringing people together to act on solutions. WPBGE conducts annual research on the trends, opportunities and priorities impacting the local labour market and releases regular updates, reports and an annual publication that captures strategic actions to address key labour market priorities. Workforce Planning Board of Grand Erie 1100 Clarence St. South, Suite 103B, Brantford, ON N3S 7N8 Phone: 519-756-1116 | Fax: 519-756-4663 www.workforceplanningboard.org This Employment Ontario project is funded by the Ontario government. Workforce Planning Board of The views expressed in this document Grand Erie is a member of: do not necessarily reflect those of Employment Ontario.