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3 Paid Search Mobile 
Metrics That Matter 
Presented by: Larry Kim 
Founder/CTO, WordStream, Inc. 
@larrykim #pubcon
@larrykim #pubcon 
About Me 
Larry Kim (@larrykim) 
•Founder / CTO of WordStream 
•Commander of Quality Score 
Rebellion 
•Had Kid 5 Months Ago! #ppckid
@larrykim #pubcon 
Agenda 
• SEM Metric Comparison Across 
Devices 
• 3 Mobile Metrics that Matter 
• How to Compete on Mobile 
(without busting the bank)
What Metrics Matter in Mobile PPC? 
@larrykim #pubcon
CTR
All Devices: CTR vs. Ad Position 
@larrykim #pubcon
Higher Ad Positions = Higher CTR 
@larrykim #pubcon
Ad Rank and CTR By Device 
DESKTOP TABLET 
@larrykim #pubcon 
MOBILE
Ad Rank and CTR Segmented by Device 
@larrykim #pubcon
Ad Rank and CTR Segmented by Device 
• Mobile CTR drops off 
45% faster than 
desktop or tablet! 
@larrykim #pubcon 
Mobile Ad Position Has Similar CTR as 
Ad In Desktop 
Position 
1 1 
2 3 
3 4 
4 6
QUALITY 
SCORE
Quality Score Segmented By Device 
@larrykim #pubcon
Does Having More Mobile Reduce QS? 
Impression 
weighted 
QS 
Share of clicks on mobile devices
Does Having More Mobile Reduce QS? 
NNOOPPEE!! 
Nothing to suggest that mobile plays 
into Quality Score either way. 
AWESOME
CPC
Do Mobile Clicks Cost More? 
Mobile CPCs 
have 
increased 
150% since 
2012. 
Enhanced Campaigns 
Desktop 
CPCs have 
increased 
50%
IMPRESSION 
SHARE
Impression Share By Device 
@larrykim #pubcon
Mobile Impression Share 
@larrykim #pubcon 
Competition 
is FIERCE! 
• Mobile Ads are much less likely 
to be shown, even in position 1. 
• Below position 2, forget it. 
• No accounts had mobile position 
below 4.3.
So, what ARE the 
Mobile Metrics 
that Matter?
Mobile Metrics that Matter 
CTR CPC Impression 
Share 
@larrykim #pubcon 
Mobile CTR drops off 
50% faster than 
desktop or tablet. 
Search CPCs have 
been rising 
dramatically for 
mobile over the past 
12 months 
Mobile impression 
share penalty is 
more dramatic than 
it’s desktop 
counterparts. 
1 2 3
What Do We 
Do About It?
Improve Mobile CTR 
Speak to a mobile audience 
• Cater to an audience on-the- 
run 
• Keep language short & 
sweet 
• Make it easy to interact 
with your ad
@larrykim #pubcon 
Present a mobile CTA 
• Make sure your offer is possible 
on a mobile device 
• Avoid offering whitepaper 
downloads or demo/trial 
downloads 
• Give option to call in and ask 
questions
Use all available extensions 
@larrykim #pubcon 
Location 
Call 
Sitelinks
@larrykim #pubcon 
Google Shopping
Budget for Mobile CPCs 
@larrykim #pubcon 
• Revisit search/mobile budget strategy 
• Don’t be afraid to raise mobile bids 
Device Search 
Clicks 
Search 
CPC 
Desktop 139 $0.30 
Mobile 2,322 $0.12 
Tablet 17 $0.35 
CASE STUDY: A client 
targeting a mobile audience 
decided to pivot more spend 
to the platform on certain 
campaigns. All of these 
campaigns actually use a 
+300% MBA. Even with bids 
3x that of desktop, their 
actual mobile CPC is still 
considerably cheaper than is 
on desktop:
Consider Not Pushing to a Mobile Site 
@larrykim #pubcon
Summary: Mobile Search Check List 
1. Speak to mobile audience 
2. Present a mobile CTA 
3. Use all mobile extensions 
4. Ecommerce: Have presence on Google Shopping 
5. Make sure you have appropriate bid adjustments in place 
6. Don’t be afraid to raise mobile bids 
7. Don’t let lack of a mobile website hold you back 
@larrykim #pubcon
@larrykim #pubcon 
Thank You 
PUBCON!

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The 3 Mobile PPC Search Metrics That Matter

  • 1. 3 Paid Search Mobile Metrics That Matter Presented by: Larry Kim Founder/CTO, WordStream, Inc. @larrykim #pubcon
  • 2. @larrykim #pubcon About Me Larry Kim (@larrykim) •Founder / CTO of WordStream •Commander of Quality Score Rebellion •Had Kid 5 Months Ago! #ppckid
  • 3. @larrykim #pubcon Agenda • SEM Metric Comparison Across Devices • 3 Mobile Metrics that Matter • How to Compete on Mobile (without busting the bank)
  • 4. What Metrics Matter in Mobile PPC? @larrykim #pubcon
  • 5. CTR
  • 6. All Devices: CTR vs. Ad Position @larrykim #pubcon
  • 7. Higher Ad Positions = Higher CTR @larrykim #pubcon
  • 8. Ad Rank and CTR By Device DESKTOP TABLET @larrykim #pubcon MOBILE
  • 9. Ad Rank and CTR Segmented by Device @larrykim #pubcon
  • 10. Ad Rank and CTR Segmented by Device • Mobile CTR drops off 45% faster than desktop or tablet! @larrykim #pubcon Mobile Ad Position Has Similar CTR as Ad In Desktop Position 1 1 2 3 3 4 4 6
  • 12. Quality Score Segmented By Device @larrykim #pubcon
  • 13. Does Having More Mobile Reduce QS? Impression weighted QS Share of clicks on mobile devices
  • 14. Does Having More Mobile Reduce QS? NNOOPPEE!! Nothing to suggest that mobile plays into Quality Score either way. AWESOME
  • 15. CPC
  • 16. Do Mobile Clicks Cost More? Mobile CPCs have increased 150% since 2012. Enhanced Campaigns Desktop CPCs have increased 50%
  • 18. Impression Share By Device @larrykim #pubcon
  • 19. Mobile Impression Share @larrykim #pubcon Competition is FIERCE! • Mobile Ads are much less likely to be shown, even in position 1. • Below position 2, forget it. • No accounts had mobile position below 4.3.
  • 20. So, what ARE the Mobile Metrics that Matter?
  • 21. Mobile Metrics that Matter CTR CPC Impression Share @larrykim #pubcon Mobile CTR drops off 50% faster than desktop or tablet. Search CPCs have been rising dramatically for mobile over the past 12 months Mobile impression share penalty is more dramatic than it’s desktop counterparts. 1 2 3
  • 22. What Do We Do About It?
  • 23. Improve Mobile CTR Speak to a mobile audience • Cater to an audience on-the- run • Keep language short & sweet • Make it easy to interact with your ad
  • 24. @larrykim #pubcon Present a mobile CTA • Make sure your offer is possible on a mobile device • Avoid offering whitepaper downloads or demo/trial downloads • Give option to call in and ask questions
  • 25. Use all available extensions @larrykim #pubcon Location Call Sitelinks
  • 27. Budget for Mobile CPCs @larrykim #pubcon • Revisit search/mobile budget strategy • Don’t be afraid to raise mobile bids Device Search Clicks Search CPC Desktop 139 $0.30 Mobile 2,322 $0.12 Tablet 17 $0.35 CASE STUDY: A client targeting a mobile audience decided to pivot more spend to the platform on certain campaigns. All of these campaigns actually use a +300% MBA. Even with bids 3x that of desktop, their actual mobile CPC is still considerably cheaper than is on desktop:
  • 28. Consider Not Pushing to a Mobile Site @larrykim #pubcon
  • 29. Summary: Mobile Search Check List 1. Speak to mobile audience 2. Present a mobile CTA 3. Use all mobile extensions 4. Ecommerce: Have presence on Google Shopping 5. Make sure you have appropriate bid adjustments in place 6. Don’t be afraid to raise mobile bids 7. Don’t let lack of a mobile website hold you back @larrykim #pubcon
  • 30. @larrykim #pubcon Thank You PUBCON!

Hinweis der Redaktion

  1. So, mobile has lower CTRs and is losing more impression share due to rank. Convention would have us worried about mobile searches to have a lower quality score than it would on desktop. Let’s try some data to see if we can prove that.