Whose Shoes? workshop, Thinking outside the box, Newcastle, 9 June 2010

1. Thinking outside the box
Newcastle, 8 June 2010
Gill Phillips
Director
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2. Welcome!
Time is very short!
Whose Shoes? – Putting
People First – an innovative
approach to personalisation!
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3. Aims and Objectives
To think about new ways of learning and get
hands-on experience of this interactive tool
To understand more about personalisation
from different perspectives
To think further about how things need to
change to “Put People First”
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4. What do we mean by
personalisation?
2 minutes
– key words only!
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5. Quote for inspiration
‘Training’ {for personalisation} – not just acquiring a tick-list
of ‘competences’, but developing understanding of
how it is for this individual, walking in their shoes…..
Barbara Pointon, MBE
Ambassador for Alzheimer’s Society
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6. Practical help
How to play
– rules of the game
Notes for facilitators
On-going support and
advice
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7. Working across boundaries
Local authorities
Health and social care providers
Universities and colleges
Service users & carers – Phoenix
Support Group – Dragon’s Den bid!
People working together
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8. Recognised as “good practice”
Whose Shoes? featured in…..
Community Care magazine
Department of Health
“Communications toolkit”
Customer testimonials and network
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9. LEADERSHIP &
MANAGEMENT
THE MARKET STAFF - TO
MAKE IT HAPPEN!
PEOPLE WHO HAVE
CHOICE & CONTROL!
LAC (DH)(2008)1: Transforming adult social care
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10. Transforming Social Care
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12. Whose shoes?
Start building the path at the end
with the arrow
↑
– health & emotional well-being
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13. Put
back
a tile
Pick
up a
tile
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14. When a block of four is When you have a part-finished
complete, it is “safe” block – you have to “put back”
- you don’t ever put these
tiles back
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15. Poet's Corner
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17. Play Whose Shoes?
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18. Thank you for coming to this workshop
Please tell people about Whose Shoes?
Dep’t of Health “Communications toolkit”
- good practice case study - personalisation
www.puttingpeoplefirst.org.uk/content.asp?contentid=453
www.nutshellcomms.co.uk
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