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Modes and Media
of Communication



 Chapter 4
A medium having their own
 characteristics is the means or the
channel of transmitting or conveying
 message. Each medium makes a
  different kind of impression and
       impact on the receiver.

               Chapter 4
Messages can be oral or
 written; therefore a
careful selection of the
  medium becomes
      significant

         Chapter 4
• Oral communication are natural, immediate,
used in informal situations
 It requires the presence of the both the parties
•It needs training and practice for more
effectiveness and a high degree strike in conveying
the meaning in a formal situation

                        Chapter 4
• Written communication has independent
existence, doesn’t require both the parties
• It overcomes the limit of space and time
which confines speech

                   Chapter 4
The attributes of Oral and Written
communications which are to be considered
          which are as follows


     Speed, Record,
 Precision and accuracy
Length, Expense, Control,
        Feedback
                  Chapter 4
Speed
    Written communication is more
            time consuming,
     and the feedback is also slower
    Oral communication is less time
               consuming.
  Easy to speak, and to hear, listen to,
and understand in an oral communication
                 Chapter 4
Record
    Written communication is a
           documentary
   proof and serves as a record
            and used for
   or future references whereas
            oral can be
recorded but the authenticity of the
        voice is questionable
                Chapter 4
Precision & Accuracy

Written communication are more
 precise and accurate than oral.
  Oral communication has the
     support of vocal tone,
      gestures, expressions
   which enrich the meaning
              Chapter 4
Length

A written message is shorter
         than oral
 having standard formats
  for opening and closing
             Chapter 4
Expense
     Cost depends
          on
      availability
of the required person
at the particular place
          Chapter 4
Control

 Oral communication is more easily
 Controlled By the speaker whereas
      written communication is
  separated from the writer’s bodily
presence and is in control of the reader

                  Chapter 4
Feedback

 Oral communication allows
Immediate feedback whereas
  in written communication
    the feedback is delayed.
             Chapter 4
Media of Oral Communication

Face to Face Conversation           Intercom

Telephone Conversation
                                    STD, ISD
Cellular
                                    Audio Teleconferencing
PhoneMail
Voice
                                 Audio Graph Teleconferencing
Teleconferencing
                                    Video Teleconferencing



                     Chapter 4
Media of Written Communication
    Mail
    Courier
    Hand delivery
    Phone
    Telegraph
    Fax
    E-mail and Internet

               Chapter 4
Choice of Medium
     The choice of medium is based on:

Speed, Need for Confidentiality, Need for
accuracy, Need for reliability, Cost of the
  medium, Availability of a particular
 medium, Feedback capacity, Formality,
        Intensity and complexity

                   Chapter 4
Media of Mass Communication



Notice Board, Hoardings and bill
    boards, Newspapers and
    Magazines, Radio, Film,
     Television and Internet

               Chapter 4
Media of Mass Communication



The Film is a highly versatile
 medium and can be used for
many purposes and adapted to
     different condition

             Chapter 4
Media of Mass Communication



The various services accessed by
  the users are E-mail , Internet
Relay Chat (IRC ), USENET , File
Transfer Protocol (FTP ) and CU-
             SeeMe
               Chapter 4
Media of Mass Communication



The Intranet is used for
connecting all pats of an
     organization

           Chapter 4
The Company must keep up with
            the technology of Communication

       Do your best to match your
   selection to your message and your
                 intentions


In short, it is said that the medium
   is a comment on the message



                 Chapter 4

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Modes and Media Communication.

  • 1. Modes and Media of Communication Chapter 4
  • 2. A medium having their own characteristics is the means or the channel of transmitting or conveying message. Each medium makes a different kind of impression and impact on the receiver. Chapter 4
  • 3. Messages can be oral or written; therefore a careful selection of the medium becomes significant Chapter 4
  • 4. • Oral communication are natural, immediate, used in informal situations It requires the presence of the both the parties •It needs training and practice for more effectiveness and a high degree strike in conveying the meaning in a formal situation Chapter 4
  • 5. • Written communication has independent existence, doesn’t require both the parties • It overcomes the limit of space and time which confines speech Chapter 4
  • 6. The attributes of Oral and Written communications which are to be considered which are as follows Speed, Record, Precision and accuracy Length, Expense, Control, Feedback Chapter 4
  • 7. Speed Written communication is more time consuming, and the feedback is also slower Oral communication is less time consuming. Easy to speak, and to hear, listen to, and understand in an oral communication Chapter 4
  • 8. Record Written communication is a documentary proof and serves as a record and used for or future references whereas oral can be recorded but the authenticity of the voice is questionable Chapter 4
  • 9. Precision & Accuracy Written communication are more precise and accurate than oral. Oral communication has the support of vocal tone, gestures, expressions which enrich the meaning Chapter 4
  • 10. Length A written message is shorter than oral having standard formats for opening and closing Chapter 4
  • 11. Expense Cost depends on availability of the required person at the particular place Chapter 4
  • 12. Control Oral communication is more easily Controlled By the speaker whereas written communication is separated from the writer’s bodily presence and is in control of the reader Chapter 4
  • 13. Feedback Oral communication allows Immediate feedback whereas in written communication the feedback is delayed. Chapter 4
  • 14. Media of Oral Communication Face to Face Conversation Intercom Telephone Conversation STD, ISD Cellular Audio Teleconferencing PhoneMail Voice Audio Graph Teleconferencing Teleconferencing Video Teleconferencing Chapter 4
  • 15. Media of Written Communication Mail Courier Hand delivery Phone Telegraph Fax E-mail and Internet Chapter 4
  • 16. Choice of Medium The choice of medium is based on: Speed, Need for Confidentiality, Need for accuracy, Need for reliability, Cost of the medium, Availability of a particular medium, Feedback capacity, Formality, Intensity and complexity Chapter 4
  • 17. Media of Mass Communication Notice Board, Hoardings and bill boards, Newspapers and Magazines, Radio, Film, Television and Internet Chapter 4
  • 18. Media of Mass Communication The Film is a highly versatile medium and can be used for many purposes and adapted to different condition Chapter 4
  • 19. Media of Mass Communication The various services accessed by the users are E-mail , Internet Relay Chat (IRC ), USENET , File Transfer Protocol (FTP ) and CU- SeeMe Chapter 4
  • 20. Media of Mass Communication The Intranet is used for connecting all pats of an organization Chapter 4
  • 21. The Company must keep up with the technology of Communication Do your best to match your selection to your message and your intentions In short, it is said that the medium is a comment on the message Chapter 4