Online Shopping Models and Trends

1. Welingkar’s Distance Learning Division Electronic Market We Learn – A Continuous Learning Forum

2. Electronic Market

3. Advantages of online shopping • Sheer convenience • Wider choice • Better value • Unique gifting opportunity • Saves time & strain • Micro targeting • Mass personalisation • Know customer preferences and • Integrated source of Information

4. An Oversimplified Picture of Interaction Between Customer and Supplier (By Enjoying purchase) (i) Model 1 Broker model Request for goods Customer C Select Suppliers’ Web page Enjoys Purchase Establish Shopfront Solicit details of the order Credit card validated Goods availability checked SSupplier Order confirmation Order fulfilment

5. Interaction Between Customer and Supplier with Choices (ii) Model 2 Customisation model CCustomer Enjoy choice Select Suppliers’ Web page Message flows Product enquiry Select preference Order confirmation Order fulfilment Establish Shopfront with user Configurable applications Presentation of options Capture customer choice Check build schedule Validate credit card SSupplier

6. Interaction Between Customer and Supplier with Bargain C S (iii)Model 3 Contact model Customer Supplier Submit bid Bid accept/reject View Catalog Enjoys bargain Maintains catalog Collect all bids Select winning bids Match buyers and sellers Collect commission

7. Three Models 1. Broker Model 2. Customisation Model 3 Contact Model

8. A Centralised Catalogue Trading Places server Suppliers Buyers A centralised catalogue

9. Distribution Architecture Suppliers suppliers back end system Info Banks intrade System Catalogue Infobanks Intrade Buyer System Buyers Buyers backend system

10. The Interactive Marketing Process Pull Information (HTMLpges) Client software Cheap, easy To get. (Limited Customiation abilities) Waste time looking over search engine results Customise Information sent. Automate. Delivery of crucial news. Cost effective Centralises and eases control of information at server. Web server Push software collects Information. Pull Push

11. A view of B2B Marketplaces in the Chemicals Industry High Product scope Narrow Independent Ownership Model Industry sponsored Chem Connect ELEMICAFobchemicals.com 1stChemical Market Chem ACX.com Plasticsandchemicals.com E-Chemicals GetPlastic.com RubberBuy.com ChemPoint.com Covalex Chem Web 20TONS.com PlasticLink.com PlasticNet.com Justforplastic.com Packaging Exchange.com CheMatch.com XSMChem Painstnd Coatings.com Packexpo.com Envera ElastomerSolutions.com Omnexus.com GE Polymerland

12. Predicted Trends in B2B Market Places $ 1,200 $ 900 $ 600 $300 $ 0 The Purge Fortification Reconciliation

13. Secure Extra Net Web Page Secure extra net web pageUsers Market place Buyers Sellers go to enter information Or through E-mail

14. An Oversimplified Picture of Interaction Between Customer and Supplier (By Enjoying purchase) (i) Model 1 Broker model Request for goods Customer C Select Suppliers’ Web page Enjoys Purchase Establish Shopfront Solicit details of the order Credit card validated Goods availability checked SSupplier Order confirmation Order fulfilment

15. Interaction Between Customer and Supplier with Choices (ii) Model 2 Customisation model CCustomer Enjoy choice Select Suppliers’ Web page Message flows Product enquiry Select preference Order confirmation Order fulfilment Establish Shopfront with user Configurable applications Presentation of options Capture customer choice Check build schedule Validate credit card SSupplier

16. Interaction Between Customer and Supplier with Bargain C S (iii)Model 3 Contact model Customer Supplier Submit bid Bid accept/reject View Catalog Enjoys bargain Maintains catalog Collect all bids Select winning bids Match buyers and sellers Collect commission

17. A Centralised Catalogue Trading Places server Suppliers Buyers A centralised catalogue

18. Distribution Architecture Suppliers suppliers back end system Info Banks intrade System Catalogue Infobanks Intrade Buyer System Buyers Buyers backend system

19. The Interactive Marketing Process Pull Information (HTMLpges) Client software Cheap, easy To get. (Limited Customiation abilities) Waste time looking over search engine results Customise Information sent. Automate. Delivery of crucial news. Cost effective Centralises and eases control of information at server. Web server Push software collects Information. Pull Push

20. Pull Type

21. Value-added Functions on the Sell Side • Auction • Access to additional customers Helping business managers in :- Spotting trends Offering volume purchase discount incentives and Improving relationships with customers who do a lot of business with multiple business units

22. A view of B2B Marketplaces in the Chemicals Industry High Product scope Narrow Independent Ownership Model Industry sponsored Chem Connect ELEMICAFobchemicals.com 1stChemical Market Chem ACX.com Plasticsandchemicals.com E-Chemicals GetPlastic.com RubberBuy.com ChemPoint.com Covalex Chem Web 20TONS.com PlasticLink.com PlasticNet.com Justforplastic.com Packaging Exchange.com CheMatch.com

Online Shopping Models and Trends

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Online Shopping Models and Trends