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Integrating SEO, Social Media & Web Analytics
    Webinar Presentation
      Changing B2B Marketing Landscape
      Getting Started
         Search Engine Optimization
         Social Media
         Web Analytics
Introductions
               WebsiteBiz is a Results-Driven Interactive Marketing Agency
                •   Founded in 1997
                •   Headquartered in Charlotte, NC
                •   52nd Fastest Private Growing Company on Inc5000
                •   Diverse Client List:




CONFIDENTIAL                                       2                         tÉÄëáíÉ_áò
What We Do
               Strategy and Research
               • Online Market Research
               • Competitive Analysis
                                                       Research          Web Design
               • Benchmarking and ROI analysis         & Planning        & Usability


               Online Marketing                                     Goals/
                                                                    Metrics    Search
               •   Search Engine Optimization       Display
                                                    Media
                                                                               Engine
                                                                              Marketing
               •   Paid Search Marketing
               •   Social Media                                  Email
                                                               Marketing
               •   Display Media Buying
               •   Email Marketing
               •   Web Design and Usability



CONFIDENTIAL                                    3                                         tÉÄëáíÉ_áò
Top 5 Questions from B2B Marketers
       1.      What are the best tactics for lead generation
       2.      How to do I measure results
       3.      Where do I start?
       4.      How to budget $
       5.      DIY vs. Outsourcing




CONFIDENTIAL                        4                          tÉÄëáíÉ_áò
Start with the Basics



                   Why is online marketing
                  important to your business?




CONFIDENTIAL                           5        tÉÄëáíÉ_áò
Marketers Doing Marketing




CONFIDENTIAL                     6         tÉÄëáíÉ_áò
People Blocking Marketing




                                    Pop-Ups

               Can-Spam Act = Law
CONFIDENTIAL                          7       tÉÄëáíÉ_áò
Rethinking Marketing
               Outbound                     Inbound
               ○   Telemarketing            o   SEO / SEM
               ○   Trade shows              o   Blogging
               ○   Direct mail              o   Social Media
               ○   Email blasts             o   Free tools/trials
               ○   Print/TV/radio ads       o   Viral videos
               Interruption                 Permission




CONFIDENTIAL                            8                           tÉÄëáíÉ_áò
B2B Buyers Start in Search
       Q:
       Where did they look
       first when making
       buying decisions?

         VUB=pÉ~êÅÜ=çå=dççÖäÉ




CONFIDENTIAL                      9         tÉÄëáíÉ_áò
Anatomy of a Google Search Results Page



                                        Paid Listings
                                        (PPC)



                                   Organic Listings
                                   (SEO)




CONFIDENTIAL                      10                     tÉÄëáíÉ_áò
SEO – What and Why
               SEO refers to techniques that help your
               website rank higher in the organic/natural
               search results
               Algorithms determine ranking
               SEO helps more people who are looking for your
               product or service find you.




CONFIDENTIAL                        11                     tÉÄëáíÉ_áò
SEO Foundation = Scalable                      SEO




                                         Social Media-
                                         Viral Content


                                           Linking
                                      Inbound & Internal


                                      Content & Keywords
                                       Customer Focused
                                           Accessible




CONFIDENTIAL                     12                        tÉÄëáíÉ_áò
What is Good SEO Content?
               Good Content speaks to your audience…
               ○ Solves problems
               ○ Answers questions
               ○ Provides Information
               While keeping search engines “in mind”


                         Search                Your
                         Engines             Customer




CONFIDENTIAL                            13              tÉÄëáíÉ_áò
Types of Good B2B Content
               B2B customers go online to seek knowledge and
               thought leadership
               Focus and make your content visible
               ○   Blog Posts
               ○   White Papers
               ○   Articles
               ○   Press Releases




CONFIDENTIAL                        14                    tÉÄëáíÉ_áò
Choosing Keywords for SEO
               Start with Research
               ○   Brainstorming
               ○   Use Online Tools – www.Google.com/Adwords
               ○   Get in the mind of your customer
               ○   It’s not about you!
               Organize Your Keyword Research
               1. Search Volume and Popularity (goal = high)
               2. Relevance (goal = high)
               3. Competition or Difficulty Ranking ( goal = low)



CONFIDENTIAL                            15                          tÉÄëáíÉ_áò
Google - Keyword Research Tool




CONFIDENTIAL                     16             tÉÄëáíÉ_áò
Where to Use Keywords in Your Content
               Site-wide
               ○   Title tags
               ○   Meta Descriptions
               ○   URL Structure
               ○   Product Image Tags
               ○   Headlines
               ○   Anchor Text Links
               ○   Body Text Copy




CONFIDENTIAL                            17             tÉÄëáíÉ_áò
Home Page & Product Page Content
               Must have quality, accessible content
               ○ Describe your company/website
               ○ Most competitive phrases (Pos Products)
               ○ Write naturally –not list of keywords
               Be Descriptive
               ○ Not “our solution” or “our product”
               Edit Your Current Text
               ○ Find generic words
               ○ Replace them with keywords from your research
                 (where appropriate!)


CONFIDENTIAL                            18                       tÉÄëáíÉ_áò
Linking - Defined
               Inbound Links
                ○ Web pages that
                  link to you                   Internal

                ○ Quality & Industry
                                                           Inbound



               Internal Links
                ○ Linked pages within your site
                ○ Link Anchor Text - text that is in the link
                ○ “Flash” content is not linkable



CONFIDENTIAL                              19                         tÉÄëáíÉ_áò
Link Building Tips
               Vertical Directories (Business.com)
               Partners
               Content is king
               ○ Start a blog
               ○ Create a tool
                 (Energy savings calculator)
               ○ Other: viral videos, photos
               Press Releases
               Social Media


CONFIDENTIAL                            20           tÉÄëáíÉ_áò
SEO Foundation = Scalable                      SEO




                                         Social Media-
                                         Viral Content


                                           Linking
                                      Inbound & Internal


                                      Content & Keywords
                                       Customer Focused
                                           Accessible




CONFIDENTIAL                     21                        tÉÄëáíÉ_áò
Social


               Types of Social Media                       Media




  Social News                                 UGC Sites




                          Social Networking
CONFIDENTIAL                        22                    tÉÄëáíÉ_áò
Show of Hands




CONFIDENTIAL                   23   tÉÄëáíÉ_áò
Create a “Customer-Centric” Blog
           Blogs = the “Swiss Army Knife” of Social Media Strategy
           Wordpress.com - #1 Blog Platform for SEO
           Demonstrate thought leadership & offer relevant content
               1. No white papers, press releases or sales pitch
               2. Provide easy access to contact information
               3. People subscribe via RSS




CONFIDENTIAL                                 24                    tÉÄëáíÉ_áò
Using LinkedIn for Business
       1. Create a Company Profile
               ○ Post events, white papers, news
               ○ Maintain and update
       2. Create and Use Groups
               ○   Industry topics
               ○   Associations
               ○   Trends
               ○   Product
       3. Seed the groups with members
               ○ Encourage employees, alumni, partners, customers to join
               ○ Provide time for employee to spend on the tool
               ○ Coach your employees to answer questions and offer input




CONFIDENTIAL                                  25                            tÉÄëáíÉ_áò
LinkedIn for Executives
       1. Make Your Profile Client-Focused
       2. Choose Connections Wisely
       3. Get Connecting
       4. Use “Search” to find
          potential customers
       5. Give Testimonials
          to get them




CONFIDENTIAL                      26         tÉÄëáíÉ_áò
How Does it Work?
               You write and read messages of
               up to 140 characters

               The messages (aka tweets) are public,
               and you decide which accounts
               you want to receive messages from

               Twitter works equally well from your
               desktop or mobile phone




CONFIDENTIAL                            27             tÉÄëáíÉ_áò
Using Twitter for Business
               Build relationships on Twitter
               o Follow industry leaders (@Dell, @Starbucks)
               o Listen for comments about you
               o Respond to comments and queries
               Ask questions
               Post links to things people would find interesting
               o “Retweet” messages you would like to share
               Use a friendly, casual tone
               Don’t spam people


CONFIDENTIAL                           28                      tÉÄëáíÉ_áò
SEO Foundation = Scalable                        SEO




                                        Social Media-
                                        Viral Content



                                           Linking
                                      Inbound & Internal



                                  Content & Keywords – 25%
                                      Customer Focused
                                          Accessible




CONFIDENTIAL                     29                          tÉÄëáíÉ_áò
Measuring Results = ROI
               What should you track?
                •   How People arrive at your website
                •   How they navigate your website
                •   How they find information on your website
                •   How they value your website content
                •   How they respond to calls-to-action




CONFIDENTIAL                              30                    tÉÄëáíÉ_áò
Don’t be an information charity




CONFIDENTIAL                      31             tÉÄëáíÉ_áò
Important B2B Calls to Action
               Things like…
                •   Download White Papers
                •   View a Video
                •   Read a Case Study
                •   View a Demo
                •   Register for a Webinar
                •   Subscribe to an email newsletter




CONFIDENTIAL                              32           tÉÄëáíÉ_áò
Providing Answers to Difficult Questions
               Google Analytics
               ○   It works
               ○   Intuitive
               ○   It’s Integrated
               ○   It’s Free




CONFIDENTIAL                         33                   tÉÄëáíÉ_áò
Key Takeaways




                          Content is King



                 SEO      Social        Analytics   Leads/$




CONFIDENTIAL                       34                         tÉÄëáíÉ_áò
Questions

       Thank You!
                            Kyle Bumgardner
                            1713 Cleveland Avenue
                            Charlotte, NC 28203
                            o. 704.338.1727
                            c. 704.813.4636
                            www.WebsiteBiz.com
                            www.Marketerinsight.com
                            Twitter: @kbsales




CONFIDENTIAL               35                         tÉÄëáíÉ_áò

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Integrating Social Media, SEO, and Web Analytics Webinar

  • 1. Integrating SEO, Social Media & Web Analytics Webinar Presentation Changing B2B Marketing Landscape Getting Started Search Engine Optimization Social Media Web Analytics
  • 2. Introductions WebsiteBiz is a Results-Driven Interactive Marketing Agency • Founded in 1997 • Headquartered in Charlotte, NC • 52nd Fastest Private Growing Company on Inc5000 • Diverse Client List: CONFIDENTIAL 2 tÉÄëáíÉ_áò
  • 3. What We Do Strategy and Research • Online Market Research • Competitive Analysis Research Web Design • Benchmarking and ROI analysis & Planning & Usability Online Marketing Goals/ Metrics Search • Search Engine Optimization Display Media Engine Marketing • Paid Search Marketing • Social Media Email Marketing • Display Media Buying • Email Marketing • Web Design and Usability CONFIDENTIAL 3 tÉÄëáíÉ_áò
  • 4. Top 5 Questions from B2B Marketers 1. What are the best tactics for lead generation 2. How to do I measure results 3. Where do I start? 4. How to budget $ 5. DIY vs. Outsourcing CONFIDENTIAL 4 tÉÄëáíÉ_áò
  • 5. Start with the Basics Why is online marketing important to your business? CONFIDENTIAL 5 tÉÄëáíÉ_áò
  • 7. People Blocking Marketing Pop-Ups Can-Spam Act = Law CONFIDENTIAL 7 tÉÄëáíÉ_áò
  • 8. Rethinking Marketing Outbound Inbound ○ Telemarketing o SEO / SEM ○ Trade shows o Blogging ○ Direct mail o Social Media ○ Email blasts o Free tools/trials ○ Print/TV/radio ads o Viral videos Interruption Permission CONFIDENTIAL 8 tÉÄëáíÉ_áò
  • 9. B2B Buyers Start in Search Q: Where did they look first when making buying decisions? VUB=pÉ~êÅÜ=çå=dççÖäÉ CONFIDENTIAL 9 tÉÄëáíÉ_áò
  • 10. Anatomy of a Google Search Results Page Paid Listings (PPC) Organic Listings (SEO) CONFIDENTIAL 10 tÉÄëáíÉ_áò
  • 11. SEO – What and Why SEO refers to techniques that help your website rank higher in the organic/natural search results Algorithms determine ranking SEO helps more people who are looking for your product or service find you. CONFIDENTIAL 11 tÉÄëáíÉ_áò
  • 12. SEO Foundation = Scalable SEO Social Media- Viral Content Linking Inbound & Internal Content & Keywords Customer Focused Accessible CONFIDENTIAL 12 tÉÄëáíÉ_áò
  • 13. What is Good SEO Content? Good Content speaks to your audience… ○ Solves problems ○ Answers questions ○ Provides Information While keeping search engines “in mind” Search Your Engines Customer CONFIDENTIAL 13 tÉÄëáíÉ_áò
  • 14. Types of Good B2B Content B2B customers go online to seek knowledge and thought leadership Focus and make your content visible ○ Blog Posts ○ White Papers ○ Articles ○ Press Releases CONFIDENTIAL 14 tÉÄëáíÉ_áò
  • 15. Choosing Keywords for SEO Start with Research ○ Brainstorming ○ Use Online Tools – www.Google.com/Adwords ○ Get in the mind of your customer ○ It’s not about you! Organize Your Keyword Research 1. Search Volume and Popularity (goal = high) 2. Relevance (goal = high) 3. Competition or Difficulty Ranking ( goal = low) CONFIDENTIAL 15 tÉÄëáíÉ_áò
  • 16. Google - Keyword Research Tool CONFIDENTIAL 16 tÉÄëáíÉ_áò
  • 17. Where to Use Keywords in Your Content Site-wide ○ Title tags ○ Meta Descriptions ○ URL Structure ○ Product Image Tags ○ Headlines ○ Anchor Text Links ○ Body Text Copy CONFIDENTIAL 17 tÉÄëáíÉ_áò
  • 18. Home Page & Product Page Content Must have quality, accessible content ○ Describe your company/website ○ Most competitive phrases (Pos Products) ○ Write naturally –not list of keywords Be Descriptive ○ Not “our solution” or “our product” Edit Your Current Text ○ Find generic words ○ Replace them with keywords from your research (where appropriate!) CONFIDENTIAL 18 tÉÄëáíÉ_áò
  • 19. Linking - Defined Inbound Links ○ Web pages that link to you Internal ○ Quality & Industry Inbound Internal Links ○ Linked pages within your site ○ Link Anchor Text - text that is in the link ○ “Flash” content is not linkable CONFIDENTIAL 19 tÉÄëáíÉ_áò
  • 20. Link Building Tips Vertical Directories (Business.com) Partners Content is king ○ Start a blog ○ Create a tool (Energy savings calculator) ○ Other: viral videos, photos Press Releases Social Media CONFIDENTIAL 20 tÉÄëáíÉ_áò
  • 21. SEO Foundation = Scalable SEO Social Media- Viral Content Linking Inbound & Internal Content & Keywords Customer Focused Accessible CONFIDENTIAL 21 tÉÄëáíÉ_áò
  • 22. Social Types of Social Media Media Social News UGC Sites Social Networking CONFIDENTIAL 22 tÉÄëáíÉ_áò
  • 23. Show of Hands CONFIDENTIAL 23 tÉÄëáíÉ_áò
  • 24. Create a “Customer-Centric” Blog Blogs = the “Swiss Army Knife” of Social Media Strategy Wordpress.com - #1 Blog Platform for SEO Demonstrate thought leadership & offer relevant content 1. No white papers, press releases or sales pitch 2. Provide easy access to contact information 3. People subscribe via RSS CONFIDENTIAL 24 tÉÄëáíÉ_áò
  • 25. Using LinkedIn for Business 1. Create a Company Profile ○ Post events, white papers, news ○ Maintain and update 2. Create and Use Groups ○ Industry topics ○ Associations ○ Trends ○ Product 3. Seed the groups with members ○ Encourage employees, alumni, partners, customers to join ○ Provide time for employee to spend on the tool ○ Coach your employees to answer questions and offer input CONFIDENTIAL 25 tÉÄëáíÉ_áò
  • 26. LinkedIn for Executives 1. Make Your Profile Client-Focused 2. Choose Connections Wisely 3. Get Connecting 4. Use “Search” to find potential customers 5. Give Testimonials to get them CONFIDENTIAL 26 tÉÄëáíÉ_áò
  • 27. How Does it Work? You write and read messages of up to 140 characters The messages (aka tweets) are public, and you decide which accounts you want to receive messages from Twitter works equally well from your desktop or mobile phone CONFIDENTIAL 27 tÉÄëáíÉ_áò
  • 28. Using Twitter for Business Build relationships on Twitter o Follow industry leaders (@Dell, @Starbucks) o Listen for comments about you o Respond to comments and queries Ask questions Post links to things people would find interesting o “Retweet” messages you would like to share Use a friendly, casual tone Don’t spam people CONFIDENTIAL 28 tÉÄëáíÉ_áò
  • 29. SEO Foundation = Scalable SEO Social Media- Viral Content Linking Inbound & Internal Content & Keywords – 25% Customer Focused Accessible CONFIDENTIAL 29 tÉÄëáíÉ_áò
  • 30. Measuring Results = ROI What should you track? • How People arrive at your website • How they navigate your website • How they find information on your website • How they value your website content • How they respond to calls-to-action CONFIDENTIAL 30 tÉÄëáíÉ_áò
  • 31. Don’t be an information charity CONFIDENTIAL 31 tÉÄëáíÉ_áò
  • 32. Important B2B Calls to Action Things like… • Download White Papers • View a Video • Read a Case Study • View a Demo • Register for a Webinar • Subscribe to an email newsletter CONFIDENTIAL 32 tÉÄëáíÉ_áò
  • 33. Providing Answers to Difficult Questions Google Analytics ○ It works ○ Intuitive ○ It’s Integrated ○ It’s Free CONFIDENTIAL 33 tÉÄëáíÉ_áò
  • 34. Key Takeaways Content is King SEO Social Analytics Leads/$ CONFIDENTIAL 34 tÉÄëáíÉ_áò
  • 35. Questions Thank You! Kyle Bumgardner 1713 Cleveland Avenue Charlotte, NC 28203 o. 704.338.1727 c. 704.813.4636 www.WebsiteBiz.com www.Marketerinsight.com Twitter: @kbsales CONFIDENTIAL 35 tÉÄëáíÉ_áò