This document discusses how legacy IT organizations in public service can adopt a startup mentality. It notes that mobility and APIs are transforming public service by enabling greater connectivity and collaboration. With more devices and digital content being created, legal and technical systems must work together to empower workers and encourage contributions from citizens and private partners. Mobility and APIs can increase transparency and allow new forms of civic participation like crowdsourcing data. However, security and privacy must be designed into new systems from the beginning. The document advocates inspiring innovation within organizations by empowering "intrapreneurs" and embracing new ideas.

1. Inspiring a Startup
Mentality in Legacy
IT Organizations
personal views on
our shared future + vision
dr. david a. bray @fcc_cio

2. Inspiring a Startup
Mentality in Legacy
IT Organizations
Public Service in U.S. is experiencing rapid exponential
changes, the biggest transformative disruptors:
Mobility & Application Programming Interfaces (APIs)

3. Transformed by
Mobility + APIs
7 billion networked devices today
will double to 14 billion before the end of 2015
and reach 50-70 billion by 2020

4. Transformed by
Mobility + APIs

5. Transformed by
Mobility + APIs

6. Transformed by
Mobility + APIs
2.7 Zettabytes (~3 billion TB) of digital content in 2012
5.6 Zbs globally in 2014  80 Zbs in 2022
More info than eyes  brain for entire human race/year!

7. Application Programming Interfaces (APIs)
Responsive User Interfaces
Agility and cost-savings
via reusable modules
Modular Business Code
Data Catalog and Indexes
Legal and digital code
must work together to empower
gov workers + citizen-led + public-private contributions
Application Programming Interfaces (APIs)
Responsive User Interfaces
Agility and cost-savings
via reusable modules
Modular Business Code
Data Catalog and Indexes
Transformed by
Mobility + APIs

8. Transformed by
Mobility + APIs
Mobility + APIs  greater transparency
for public service activities and budgets
= "choice architectures" to increase effectiveness
ame - FCC BUREAU Assigned Intrapreneur Workford R. Success 202-418-0002
283 16.13% IT Chief of Staff & Facilitator: Arecio Dilone 202-418-0003
000 (click for details of estimated
audience)
Intrapreneur's Weekly TOP 3 Pros & Cons:
Reported Intrapreneur Responsiveness Poll
by Bureau/Office for Last Two-Weeks:
4.1 (click for details)
9 # of Shared Custom Apps/Sys Across Entire
FCC:
21
.09 Costs/User for Shared Custom Apps/Sys
Maintained Across Entire FCC Benefitting All:
1,590.10$
Total Custom Apps/Sys
Maintained
000 100% Contributed from FCC IT Budget: 1,750,000$ 100%
- 0% Any Contributed by any Bureau/Office: -$ 0%
17% 16% Custom Apps/Sys # vs. Total FCC #
and Budget vs. Total FCC:
17% 23%
917 0% Burn Rate Last Two-Weeks and %
Above/Under (Red if Over-Budget):
147,333$ 1%
917 563,750$ Projected Burn Rate for This Two-Weeks and
Total FY Spent (Red if Over-Budget):
145,833$ 461,000$
BOName # of Custom Apps/Sys
Maintained
2 12 Total and Details on Next-Gen Modules: 34 (click for details on
Next-Gen Modules)
1 9 Older than 7 years in age and # Across FCC: ▼ 19 ▼ 112
4 21 Older than 12 years in age and # Across FCC: ▼ 11 ▼ 57
85% 3rd % of Custom Apps/Sys Reviewed for Security: ▲ 45% needs improvement
2 (click for details on
workgroups and POCs)
% of Custom Apps/Sys Reviewed for Privacy: ▲ 30% needs improvement
(click for description and
details)
(click for description
and details)
(click here)
(click to expand for description and
maintenance agreements if available)
(click here)
expand for description and project
plans if available)
(click to expand for details) (click to expand for details)
Bureau/Office Leadership Lee D. Rship 202-418-0000 Bureau/Office BOName - FCC BUREAU Assigned Intraprene
Deputy: Leah D. Rah 202-418-0001 Govt Staff Size vs. Total FCC: 283 16.13% IT Chief of Staff &
Last Scorecard Update and Next Update: 29-Nov-2013 13-Dec-2013 Estimated Inside + Outside Audience Served: 1,250,000 (click for details of estimated
audience)
Intrapreneur's Weekly TOP 3 P
Bureau/Office intranet page: CIO's Update on Last Q's FCC IT Deliverables
and Next Q's Projected:
Reported Intrapreneur Responsi
by Bureau/Office for Last T
% Last Two-Weeks Help Desk Tickets for
BOName vs. Total FCC:
21.18% (click for details) Total # of Shared IT Projects Across Entire
FCC:
9 # of Shared Custom Apps/Sys A
Costs/User for Shared IT Equipment Across
Entire FCC Benefitting All:
1,360.42$ (click for details) Costs/User for Shared IT Projects Across
Entire FCC Benefitting All:
3,984.09$ Costs/User for Shared Custo
Maintained Across Entire FCC Ben
Total IT Equipment Budget
Planned for BOName
Total Custom IT Projects Budget
Planned for BOName
Total Custom Apps/
Maintained
Contributed from FCC IT Budget: 550,000$ 100% Contributed from FCC IT Budget: 2,255,000$ 100% Contributed from FC
Any Contributed by any Bureau/Office: -$ 0% Any Contributed by any Bureau/Office: -$ 0% Any Contributed by any Bur
Annual Reoccurring Telecomm Costs
and Comparison % vs. Total FCC Spend:
192,500$ 16% Custom IT Projects # vs. Total FCC #
and Budget vs. Total FCC:
17% 16% Custom Apps/Sys # vs.
and Budget vs
Burn Rate Last Two-Weeks and %
Above/Under (Red if Over-Budget):
60,833$ 33% Burn Rate Last Two-Weeks and %
Above/Under (Red if Over-Budget):
187,917$ 0% Burn Rate Last Two-W
Above/Under (Red if Ov
Projected Burn Rate for This Two-Weeks
and Total FY Spent (Red if Over-Budget):
45,833$ 152,500$ Projected Burn Rate for This Two-Weeks and
Total FY Spent (Red if Over-Budget):
187,917$ 563,750$ Projected Burn Rate for This Two
Total FY Spent (Red if Ov
BOName IT Costs Per User BOName # of Custom IT Projects
BOName # of Custom Ap
Maintained
Average IT Equipment Cost/User: 1,943.46$ ▼ above normal Draft Projects Awaiting CPIC Reviews
and Total # Across FCC:
2 12 Total and Details on Next-Ge
Custom IT Projects/User: 7,968.20$ ▼ normal CPIC Done Await Project+Security Plans
and Total # Across FCC:
1 9 Older than 7 years in age and #
Custom Apps/Sys Maintenance/User: 6,183.75$ ▲ above normal Approved for Action Projects
and Total # Across FCC:
4 21 Older than 12 years in age and #
Total Including Shared FCC Services and
Rank (1 most efficient, 18 least efficient):
23,030.02$ 14th Approved for Action % Milestones On Time
Last Two-Weeks for BOName:
▲ 85% 3rd % of Custom Apps/Sys Reviewed f
Last Two-Week Average User Satisfaction
with All IT (1-5, 5 highest):
3.9 (click for details) # of FCC-wide IT Workgroups Participating In: 2 (click for details on
workgroups and POCs)
% of Custom Apps/Sys Reviewed
(click for description and
details)
(click here) (click here)
(click for breakdown by
funding source, 01 vs. 54 etc.)
(click to expand by type)
(click to expand for description and project
plans if available)
(click to expand for details)

9. The Importance of
Public Service
Public Service = What “We The People” Do Together

10. The Importance of
You
public
gov’t
workers
private
sector

11. The Importance of
You
Thank You For
Being Leaders

12. The Importance of
You
Thank You For Going
Outside Expectations

13. Your Innovative Spirit
Is Needed Now
More Than Ever
1995 Visualization of Earth's City Lights from http://visibleearth.nasa.gov/view.php?id=55167
2010 Visualization of Facebook Friends from https://www.facebook.com/note.php?note_id=469716398919

14. Your Innovative Spirit
Is Needed Now
More Than Ever
1995 Visualization of Earth's City Lights from http://visibleearth.nasa.gov/view.php?id=55167
2010 Visualization of Facebook Friends from https://www.facebook.com/note.php?note_id=469716398919

15. Building Bridges
Is Needed Now
More Than Ever
All of Us
Private Sector Public Sector
Academia Non-Profits

16. Global Civic Innovation
Is Needed Now
More Than Ever

17. Global Civic Innovation
Is Needed Now
More Than Ever
Public Service = What “We The People” Do TogetherPublic Service = What “We The People” Do Together
So What Do We Want To Do Together?

18. The Importance of
Public Service
Mobility + APIs enable secure collaboration
anywhere, anytime, on any device
to reshape how & who does public service

19. The Importance of
Public Service
Mobility + APIs allow institutions to open data
for greater public interactions, discussions
and citizen-led remixing

20. The Importance of
Public Service
Public can volunteer smartphones as sensors,
collect evidence to inform policy debates, or
lend computing cycles on hard problems

21. The Importance of
Public Service
Future also includes algorithms working alongside public
service workers  so when is having software make an
unbiased recommendation better than a human?

22. The Importance of
Public Service
As we embrace Mobility + APIs
security and privacy must be baked-in at code dev level,
testing from ground up and automating alerts
The same alerts for
Security + Privacy
incident concerns, also
alert for Software bugs or
Hardware faults

23. The Importance of
Public Service
As a embrace Mobility + APIs
institutions must encourage and empower "intrapreneurs"
to pioneer end-to-end IT innovation within
Storyboard workflows,
Encourage innovation +
Incorporate feedback on
progress, Empowered to
bring IT Change

24. Public Service
= We The People

25. “If—” (1895)
Rudyard Kipling

26. “If—” (1895)
Rudyard Kipling
If you can keep your head when all about you
Are losing theirs and blaming it on you,
If you can trust yourself when all men doubt you,
But make allowance for their doubting too;
If you can keep your head when all about you
Are losing theirs and blaming it on you,

27. “If—” (1895)
Rudyard Kipling
If you can wait and not be tired by waiting,
Or being lied about, don't deal in lies,
Or being hated, don't give way to hating,
And yet don't look too good, nor talk too wise;
If you can wait and not be tired by waiting,
Or being lied about, don't deal in lies,

28. “If—” (1895)
Updated for 2014
If you can serve multiple parties, including the greater good
Though none may ever notice what you endure,
If you can innovate shared solutions so together we could
Choose to make our world prosperous, free, and secure;
If you can serve multiple parties, including the greater good
Though none may ever notice what you endure,

29. “If—” (1895)
Updated for 2014
If you can embody what “We the People” stands for:
Choices and compromises—both recognized as central,
Then yours is an internet society’s truly great endeavor
Promoting courage, creativity, and ideas from us all.
If you can embody what “We the People” stands for:
Choices and compromises—both recognized as central,

30. We the People
Is Needed Now
More Than Ever
We the People
Is Needed Now
More Than Ever
Thank You For
Being You