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Breaking through the clutter of #HIMSS14
What leading health system CIOs are really talking about

(2014 Edition)
February 26, 2014

Contents are proprietary and confidential.

Prepared by:
Marisa Carullo (@MarisaCarullo)
Sarah Colgrove (@sacolgrove)
Rob Cronin (@RobCroninNY)
Greg Matthews (@chimoose)
Audience-Focused Analytics
Our 2nd annual look at what hospital CIOs are Tweeting about

• It’s always good to know what conversations are
happening online about your most important topics
• It’s even more important to know what’s on the minds
of your most important audiences

• WCG has analyzed a year’s worth of tweets from
thought-leading CIOs and CMIOs from major health
systems
• Break through the clutter.

#HIMSS14
Contents are proprietary and confidential.
49 Health System CIOs/CMIOs and CTOs
… With more to come. Let us know if you should be here!
CIO Name

Hospital

CIO Twitter
CIO Name

Andrew Fenton

NHS Oxfordshire

Hospital

CIO Twitter

Don Claunch

Wyoming Medical
Center

djclaunch

fentonaw

Arlyn Broekhuis

Sanford Health

Aurelia Boyer

New York
Presbyterian Hospital aboyernyp

SanfordArlyn

pvbrieger

Colin Banas

Flagler Hospital
Ochsner Medical
Center
Virginia
Commonwealth
University Health
System

Craig Joseph

Agnesian HealthCare

CraigJoseph

Dale Sanders

Health Catalyst

drsanders

Damian Borbolla

daborbolla

David Chou

Hospital Italiano
Univ. Mississippi
Medical Center

David Lundal

Dean Health Systems

Dave_Lundal

Tan Tock Seng Hospital RavDev
Evangelical
DSpottsMD
Community Hospital DrDoug67
Mission Community
Dustin Fennell
Hospital
dustin_fennell
Texas Health
Edward Marx
Resources
marxists
Nicholas H. Noyes
Ernest W. Lehmann
Memorial Hospital
ernestlehmann
Texas Health
Ferdinand Velasco MD Resources
ftvelasco
Tift Regional Medical
Guy McAllister
Center
guymis
Yale New Haven
James Weeks
Health System
jimmyweeks
Capital Region Medical
Jason Cecil
Center
JasonMCecil
San Francisco General
Jenson Wong
Hospital
jensonw74
Cook Children's Health
Jim Stalder
Care System
jstalder

Dirk Stanley, MD
MPH

Cooley Dickinson
Hospital

dirkstanley

Joel L. Vengco

Bill Rieger
Chris Belmont

Contents are proprietary and confidential.

CBelmont88

VCUHS_ONE_CMIO

dchou1107

Dr Ravinder Sachdev

Baystate Health

jolaven
49 Health System CIOs/CMIOs and CTOs
… With more to come. Let us know if you should be here!
CIO Name

John Halamka
Joseph Hobbs
Joseph Ryan

Hospital

Beth Israel Deaconess
Medical Center
Community Hospital
Anderson
Hermitage Medical
Clinic

CIO Twitter

CIO Name

jhalamka

Ralph Johnson

JOEtheCIO

Ronald A. Tomo

joeymryan

Spencer Hamons

Hospital Clinico Madrid juliomayol
Wing Memorial
Hospital and Medical
Centers
kenrileyjr
UT Southwestern
Medical Center
kakirksey

Stefan Vlachos

hitechadvice

Tim Stettheimer

M_Chasin

Tom Coolen

Mark Harvey

Lanier Health Services
St. Luke's Health
System
St. Mary Medical
Center
Wirt County Health
Services Association

Michael Dahlweid

CSC

MicDa

Phil Fasano

Kaiser Permanente
The Ohio State
University Wexner
Medical Center

fasanophil

Julio Mayol

Ken Riley
Kirk Kirksey
Kurt LeRoy
Marc Chasin, M.D.

Marian Moran

Steve Huffman

Sue Schade

Contents are proprietary and confidential.

Franklin Community
Health Network
Nassau University
Medical Center
Taos Health Systems
Karolinska University
Hospital

CIO Twitter

RalphJohnsonII
rtomo
spencerhamons
spirri

Beacon Health System SteveHuffmanCIO
University of Michigan
Hospitals and Health
Centers
sgschade
St. Vincent's Health
System
tstettheimer
AZ Groeninge
Ministry Health Care
and Affinity Health
System

be_toco

WDOdman

Ronald A. Tomo

SSM Health Care
Franklin Community
Health Network
Nassau University
Medical Center

Spencer Hamons

Taos Health Systems

spencerhamons

MarianMoran55
Will Weider
mark_harvey

William Odman
Ralph Johnson

Phyllis Teater

Hospital

phyllisteater

CandidCIO

RalphJohnsonII
rtomo
12-Month Activity
44% average at least 1 tweet/workday
Top 6 average nearly
5 Tweets/Workday

Number of People

Tweet Volume

20
18
16
14
12
10
8
6
4
2
0

19

15

3

4
1

0-100

101-200

3

201-300

Series1

301-400
401-500
>500

Number of Tweets

Tweets collected between 1/1/13 – 2/20/14
Contents are proprietary and confidential.
Most Active CIO Twitter Handles
Stanley, Mayol and Fenton most active

12 Month Tweet Count
SteveHuffmanCIO
sgschade
daborbolla
fentonaw
dirkstanley
0

Contents are proprietary and confidential.

500

1000

1500

2000

2500

3000

3500
Hashtags
31% of CIO Tweets contain Hashtags

Mentions
HIT
ummchealthIT
CMIO
CHIME
healthcare
HIMSS13
ACA
CIO
EHR
HealthIT
CHIME13
0

50

100

150

200

#FF (Follow Friday) and #YAM (Post to Yammer) were in the top 10, but removed due to the nature of their usage
Tweets collected between 1/1/13 – 2/20/14
Contents are proprietary and confidential.

250
Most Mentioned Handles
Most @mentions
HarvardBiz
ahier
ValaAfshar
midsommarregn
madridmvision
CIOCHIME
iClinicoMadrid
AP
nprnews
nytimes
0

Tweets collected between 1/1/13 – 2/20/14
Contents are proprietary and confidential.

200

400

600

800

1000
CIOs Most Mentioned by Peers
Rieger, Huffman and Marx leading the pack

jhalamka
JOEtheCIO
dirkstanley
dchou1107
tstettheimer
sgschade
CandidCIO
marxists

SteveHuffmanCIO
pvbrieger
0

Contents are proprietary and confidential.

10

20

30

40

50

60
Most-Linked Domains
56% of CIO Tweets contained a link

Domain Link Count
apnews.com
blogspot.com
paper.li
youtube.com
nytimes.com
0

Tweets collected between 1/1/13 – 2/20/14
Contents are proprietary and confidential.

200

400

600

800

1000

1200
Most-Linked News Sites
The New York Times proves to be the #1 news source
for CIOs

healthsystemcio.com
hbr.org
time.com
forbes.com
wsj.com
theguardian.com
apnews.com
healthcareitnews.com
npr.org
nytimes.com
0
Contents are proprietary and confidential.

200

400

600

800

1000

1200
Most-Linked Blogs
Halamka, Stanley and Fennell lead the way

A Better NHS
Call IT Anything
NHS Norwich CEO
The Healthcare Blog
DirkMD
KevinMD
Culture Infusion
Geekdoctor
HISTalk
Paper.li/dustin_fennell

0

Contents are proprietary and confidential.

100

200

300

400

500
Most-Linked Social Media Sites
CIOs are sharing more on Twitter, including photos and
videos
twitpic.com
kickstarter.com
slideshare.net
mapmyfitness.com
foursquare.com
linkedin.com
facebook.com

instagram.com
youtube.com
twitter.com
0
Contents are proprietary and confidential.

200

400

600

800

1000
Other Most-Linked Sites
Amazon is the top site CIOs link to outside of news and
blogs
shealth.eu
authorhouse.com
england.nhs.uk
advisory.com
jamarx.net
nih.gov
healthcare.gov
discovery.com
mit.edu
amazon.com

0

Contents are proprietary and confidential.

50

100

150

200

250

300
wcgworld.com
@wcgworld

Contents are proprietary and confidential.

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Breaking Through the Clutter of #HIMSS14

  • 1. Breaking through the clutter of #HIMSS14 What leading health system CIOs are really talking about (2014 Edition) February 26, 2014 Contents are proprietary and confidential. Prepared by: Marisa Carullo (@MarisaCarullo) Sarah Colgrove (@sacolgrove) Rob Cronin (@RobCroninNY) Greg Matthews (@chimoose)
  • 2. Audience-Focused Analytics Our 2nd annual look at what hospital CIOs are Tweeting about • It’s always good to know what conversations are happening online about your most important topics • It’s even more important to know what’s on the minds of your most important audiences • WCG has analyzed a year’s worth of tweets from thought-leading CIOs and CMIOs from major health systems • Break through the clutter. #HIMSS14 Contents are proprietary and confidential.
  • 3. 49 Health System CIOs/CMIOs and CTOs … With more to come. Let us know if you should be here! CIO Name Hospital CIO Twitter CIO Name Andrew Fenton NHS Oxfordshire Hospital CIO Twitter Don Claunch Wyoming Medical Center djclaunch fentonaw Arlyn Broekhuis Sanford Health Aurelia Boyer New York Presbyterian Hospital aboyernyp SanfordArlyn pvbrieger Colin Banas Flagler Hospital Ochsner Medical Center Virginia Commonwealth University Health System Craig Joseph Agnesian HealthCare CraigJoseph Dale Sanders Health Catalyst drsanders Damian Borbolla daborbolla David Chou Hospital Italiano Univ. Mississippi Medical Center David Lundal Dean Health Systems Dave_Lundal Tan Tock Seng Hospital RavDev Evangelical DSpottsMD Community Hospital DrDoug67 Mission Community Dustin Fennell Hospital dustin_fennell Texas Health Edward Marx Resources marxists Nicholas H. Noyes Ernest W. Lehmann Memorial Hospital ernestlehmann Texas Health Ferdinand Velasco MD Resources ftvelasco Tift Regional Medical Guy McAllister Center guymis Yale New Haven James Weeks Health System jimmyweeks Capital Region Medical Jason Cecil Center JasonMCecil San Francisco General Jenson Wong Hospital jensonw74 Cook Children's Health Jim Stalder Care System jstalder Dirk Stanley, MD MPH Cooley Dickinson Hospital dirkstanley Joel L. Vengco Bill Rieger Chris Belmont Contents are proprietary and confidential. CBelmont88 VCUHS_ONE_CMIO dchou1107 Dr Ravinder Sachdev Baystate Health jolaven
  • 4. 49 Health System CIOs/CMIOs and CTOs … With more to come. Let us know if you should be here! CIO Name John Halamka Joseph Hobbs Joseph Ryan Hospital Beth Israel Deaconess Medical Center Community Hospital Anderson Hermitage Medical Clinic CIO Twitter CIO Name jhalamka Ralph Johnson JOEtheCIO Ronald A. Tomo joeymryan Spencer Hamons Hospital Clinico Madrid juliomayol Wing Memorial Hospital and Medical Centers kenrileyjr UT Southwestern Medical Center kakirksey Stefan Vlachos hitechadvice Tim Stettheimer M_Chasin Tom Coolen Mark Harvey Lanier Health Services St. Luke's Health System St. Mary Medical Center Wirt County Health Services Association Michael Dahlweid CSC MicDa Phil Fasano Kaiser Permanente The Ohio State University Wexner Medical Center fasanophil Julio Mayol Ken Riley Kirk Kirksey Kurt LeRoy Marc Chasin, M.D. Marian Moran Steve Huffman Sue Schade Contents are proprietary and confidential. Franklin Community Health Network Nassau University Medical Center Taos Health Systems Karolinska University Hospital CIO Twitter RalphJohnsonII rtomo spencerhamons spirri Beacon Health System SteveHuffmanCIO University of Michigan Hospitals and Health Centers sgschade St. Vincent's Health System tstettheimer AZ Groeninge Ministry Health Care and Affinity Health System be_toco WDOdman Ronald A. Tomo SSM Health Care Franklin Community Health Network Nassau University Medical Center Spencer Hamons Taos Health Systems spencerhamons MarianMoran55 Will Weider mark_harvey William Odman Ralph Johnson Phyllis Teater Hospital phyllisteater CandidCIO RalphJohnsonII rtomo
  • 5. 12-Month Activity 44% average at least 1 tweet/workday Top 6 average nearly 5 Tweets/Workday Number of People Tweet Volume 20 18 16 14 12 10 8 6 4 2 0 19 15 3 4 1 0-100 101-200 3 201-300 Series1 301-400 401-500 >500 Number of Tweets Tweets collected between 1/1/13 – 2/20/14 Contents are proprietary and confidential.
  • 6. Most Active CIO Twitter Handles Stanley, Mayol and Fenton most active 12 Month Tweet Count SteveHuffmanCIO sgschade daborbolla fentonaw dirkstanley 0 Contents are proprietary and confidential. 500 1000 1500 2000 2500 3000 3500
  • 7. Hashtags 31% of CIO Tweets contain Hashtags Mentions HIT ummchealthIT CMIO CHIME healthcare HIMSS13 ACA CIO EHR HealthIT CHIME13 0 50 100 150 200 #FF (Follow Friday) and #YAM (Post to Yammer) were in the top 10, but removed due to the nature of their usage Tweets collected between 1/1/13 – 2/20/14 Contents are proprietary and confidential. 250
  • 8. Most Mentioned Handles Most @mentions HarvardBiz ahier ValaAfshar midsommarregn madridmvision CIOCHIME iClinicoMadrid AP nprnews nytimes 0 Tweets collected between 1/1/13 – 2/20/14 Contents are proprietary and confidential. 200 400 600 800 1000
  • 9. CIOs Most Mentioned by Peers Rieger, Huffman and Marx leading the pack jhalamka JOEtheCIO dirkstanley dchou1107 tstettheimer sgschade CandidCIO marxists SteveHuffmanCIO pvbrieger 0 Contents are proprietary and confidential. 10 20 30 40 50 60
  • 10. Most-Linked Domains 56% of CIO Tweets contained a link Domain Link Count apnews.com blogspot.com paper.li youtube.com nytimes.com 0 Tweets collected between 1/1/13 – 2/20/14 Contents are proprietary and confidential. 200 400 600 800 1000 1200
  • 11. Most-Linked News Sites The New York Times proves to be the #1 news source for CIOs healthsystemcio.com hbr.org time.com forbes.com wsj.com theguardian.com apnews.com healthcareitnews.com npr.org nytimes.com 0 Contents are proprietary and confidential. 200 400 600 800 1000 1200
  • 12. Most-Linked Blogs Halamka, Stanley and Fennell lead the way A Better NHS Call IT Anything NHS Norwich CEO The Healthcare Blog DirkMD KevinMD Culture Infusion Geekdoctor HISTalk Paper.li/dustin_fennell 0 Contents are proprietary and confidential. 100 200 300 400 500
  • 13. Most-Linked Social Media Sites CIOs are sharing more on Twitter, including photos and videos twitpic.com kickstarter.com slideshare.net mapmyfitness.com foursquare.com linkedin.com facebook.com instagram.com youtube.com twitter.com 0 Contents are proprietary and confidential. 200 400 600 800 1000
  • 14. Other Most-Linked Sites Amazon is the top site CIOs link to outside of news and blogs shealth.eu authorhouse.com england.nhs.uk advisory.com jamarx.net nih.gov healthcare.gov discovery.com mit.edu amazon.com 0 Contents are proprietary and confidential. 50 100 150 200 250 300