This document analyzes tweets from 49 leading health system CIOs and CMIOs over a 12-month period to understand what they are discussing. Key findings include that 31% of tweets contain hashtags, with #HIT and #healthcare being most common. 56% of tweets contain links, with the New York Times being the most linked news site. Peer mentions were also analyzed, with Bill Rieger, Steve Huffman and Edward Marx being the most mentioned CIOs. The analysis provides insight into the conversations and information sharing of top healthcare technology executives on Twitter.
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Breaking Through the Clutter of #HIMSS14
1. Breaking through the clutter of #HIMSS14
What leading health system CIOs are really talking about
(2014 Edition)
February 26, 2014
Contents are proprietary and confidential.
Prepared by:
Marisa Carullo (@MarisaCarullo)
Sarah Colgrove (@sacolgrove)
Rob Cronin (@RobCroninNY)
Greg Matthews (@chimoose)
2. Audience-Focused Analytics
Our 2nd annual look at what hospital CIOs are Tweeting about
• It’s always good to know what conversations are
happening online about your most important topics
• It’s even more important to know what’s on the minds
of your most important audiences
• WCG has analyzed a year’s worth of tweets from
thought-leading CIOs and CMIOs from major health
systems
• Break through the clutter.
#HIMSS14
Contents are proprietary and confidential.
3. 49 Health System CIOs/CMIOs and CTOs
… With more to come. Let us know if you should be here!
CIO Name
Hospital
CIO Twitter
CIO Name
Andrew Fenton
NHS Oxfordshire
Hospital
CIO Twitter
Don Claunch
Wyoming Medical
Center
djclaunch
fentonaw
Arlyn Broekhuis
Sanford Health
Aurelia Boyer
New York
Presbyterian Hospital aboyernyp
SanfordArlyn
pvbrieger
Colin Banas
Flagler Hospital
Ochsner Medical
Center
Virginia
Commonwealth
University Health
System
Craig Joseph
Agnesian HealthCare
CraigJoseph
Dale Sanders
Health Catalyst
drsanders
Damian Borbolla
daborbolla
David Chou
Hospital Italiano
Univ. Mississippi
Medical Center
David Lundal
Dean Health Systems
Dave_Lundal
Tan Tock Seng Hospital RavDev
Evangelical
DSpottsMD
Community Hospital DrDoug67
Mission Community
Dustin Fennell
Hospital
dustin_fennell
Texas Health
Edward Marx
Resources
marxists
Nicholas H. Noyes
Ernest W. Lehmann
Memorial Hospital
ernestlehmann
Texas Health
Ferdinand Velasco MD Resources
ftvelasco
Tift Regional Medical
Guy McAllister
Center
guymis
Yale New Haven
James Weeks
Health System
jimmyweeks
Capital Region Medical
Jason Cecil
Center
JasonMCecil
San Francisco General
Jenson Wong
Hospital
jensonw74
Cook Children's Health
Jim Stalder
Care System
jstalder
Dirk Stanley, MD
MPH
Cooley Dickinson
Hospital
dirkstanley
Joel L. Vengco
Bill Rieger
Chris Belmont
Contents are proprietary and confidential.
CBelmont88
VCUHS_ONE_CMIO
dchou1107
Dr Ravinder Sachdev
Baystate Health
jolaven
4. 49 Health System CIOs/CMIOs and CTOs
… With more to come. Let us know if you should be here!
CIO Name
John Halamka
Joseph Hobbs
Joseph Ryan
Hospital
Beth Israel Deaconess
Medical Center
Community Hospital
Anderson
Hermitage Medical
Clinic
CIO Twitter
CIO Name
jhalamka
Ralph Johnson
JOEtheCIO
Ronald A. Tomo
joeymryan
Spencer Hamons
Hospital Clinico Madrid juliomayol
Wing Memorial
Hospital and Medical
Centers
kenrileyjr
UT Southwestern
Medical Center
kakirksey
Stefan Vlachos
hitechadvice
Tim Stettheimer
M_Chasin
Tom Coolen
Mark Harvey
Lanier Health Services
St. Luke's Health
System
St. Mary Medical
Center
Wirt County Health
Services Association
Michael Dahlweid
CSC
MicDa
Phil Fasano
Kaiser Permanente
The Ohio State
University Wexner
Medical Center
fasanophil
Julio Mayol
Ken Riley
Kirk Kirksey
Kurt LeRoy
Marc Chasin, M.D.
Marian Moran
Steve Huffman
Sue Schade
Contents are proprietary and confidential.
Franklin Community
Health Network
Nassau University
Medical Center
Taos Health Systems
Karolinska University
Hospital
CIO Twitter
RalphJohnsonII
rtomo
spencerhamons
spirri
Beacon Health System SteveHuffmanCIO
University of Michigan
Hospitals and Health
Centers
sgschade
St. Vincent's Health
System
tstettheimer
AZ Groeninge
Ministry Health Care
and Affinity Health
System
be_toco
WDOdman
Ronald A. Tomo
SSM Health Care
Franklin Community
Health Network
Nassau University
Medical Center
Spencer Hamons
Taos Health Systems
spencerhamons
MarianMoran55
Will Weider
mark_harvey
William Odman
Ralph Johnson
Phyllis Teater
Hospital
phyllisteater
CandidCIO
RalphJohnsonII
rtomo
5. 12-Month Activity
44% average at least 1 tweet/workday
Top 6 average nearly
5 Tweets/Workday
Number of People
Tweet Volume
20
18
16
14
12
10
8
6
4
2
0
19
15
3
4
1
0-100
101-200
3
201-300
Series1
301-400
401-500
>500
Number of Tweets
Tweets collected between 1/1/13 – 2/20/14
Contents are proprietary and confidential.
6. Most Active CIO Twitter Handles
Stanley, Mayol and Fenton most active
12 Month Tweet Count
SteveHuffmanCIO
sgschade
daborbolla
fentonaw
dirkstanley
0
Contents are proprietary and confidential.
500
1000
1500
2000
2500
3000
3500
7. Hashtags
31% of CIO Tweets contain Hashtags
Mentions
HIT
ummchealthIT
CMIO
CHIME
healthcare
HIMSS13
ACA
CIO
EHR
HealthIT
CHIME13
0
50
100
150
200
#FF (Follow Friday) and #YAM (Post to Yammer) were in the top 10, but removed due to the nature of their usage
Tweets collected between 1/1/13 – 2/20/14
Contents are proprietary and confidential.
250
8. Most Mentioned Handles
Most @mentions
HarvardBiz
ahier
ValaAfshar
midsommarregn
madridmvision
CIOCHIME
iClinicoMadrid
AP
nprnews
nytimes
0
Tweets collected between 1/1/13 – 2/20/14
Contents are proprietary and confidential.
200
400
600
800
1000
9. CIOs Most Mentioned by Peers
Rieger, Huffman and Marx leading the pack
jhalamka
JOEtheCIO
dirkstanley
dchou1107
tstettheimer
sgschade
CandidCIO
marxists
SteveHuffmanCIO
pvbrieger
0
Contents are proprietary and confidential.
10
20
30
40
50
60
10. Most-Linked Domains
56% of CIO Tweets contained a link
Domain Link Count
apnews.com
blogspot.com
paper.li
youtube.com
nytimes.com
0
Tweets collected between 1/1/13 – 2/20/14
Contents are proprietary and confidential.
200
400
600
800
1000
1200
11. Most-Linked News Sites
The New York Times proves to be the #1 news source
for CIOs
healthsystemcio.com
hbr.org
time.com
forbes.com
wsj.com
theguardian.com
apnews.com
healthcareitnews.com
npr.org
nytimes.com
0
Contents are proprietary and confidential.
200
400
600
800
1000
1200
12. Most-Linked Blogs
Halamka, Stanley and Fennell lead the way
A Better NHS
Call IT Anything
NHS Norwich CEO
The Healthcare Blog
DirkMD
KevinMD
Culture Infusion
Geekdoctor
HISTalk
Paper.li/dustin_fennell
0
Contents are proprietary and confidential.
100
200
300
400
500
13. Most-Linked Social Media Sites
CIOs are sharing more on Twitter, including photos and
videos
twitpic.com
kickstarter.com
slideshare.net
mapmyfitness.com
foursquare.com
linkedin.com
facebook.com
instagram.com
youtube.com
twitter.com
0
Contents are proprietary and confidential.
200
400
600
800
1000
14. Other Most-Linked Sites
Amazon is the top site CIOs link to outside of news and
blogs
shealth.eu
authorhouse.com
england.nhs.uk
advisory.com
jamarx.net
nih.gov
healthcare.gov
discovery.com
mit.edu
amazon.com
0
Contents are proprietary and confidential.
50
100
150
200
250
300