Microsoft Word - 1062toc

VIDEO CONFERENCING MCP-1062
A GLOBAL STRATEGIC BUSINESS REPORT

CONTENTS
I. INTRODUCTION, METHODOLOGY & 3. Market Issues and Trends .......................................... II-9
PRODUCT DEFINITIONS Rising Global IP Telephony Driven by
Video Conferencing............................................................II-9
Study Reliability and Reporting Limitations ........................... I-1 War and Video Conferencing – A Close Link........................II-9
Disclaimers ............................................................................. I-2 Prices Likely to Decline .........................................................II-9
Data Interpretation & Reporting Level.................................... I-2 IP Video Conferencing Growing Fast ....................................II-9
Quantitative Techniques & Analytics .................................. I-2 Video Conferencing – The March Towards Homes .............II-10
Product Definitions and Scope of Study.................................. I-3 Set-top Boxes Promote Growth ............................................II-10
Video Conferencing – The Concept..................................... I-3
Video Conferencing Systems............................................... I-3 4. Product Overview ..................................................... II-11
IP Systems........................................................................ I-3
Video Conferencing – The Concept .....................................II-11
ISDN Systems .................................................................. I-4
Video Conferencing Services .............................................. I-4 Technology Involved ........................................................II-11
Maintenance Services ...................................................... I-4 ITU H-320 Systems.......................................................II-11
Consulting Services ......................................................... I-4 ITU H-323 Systems.......................................................II-11
IETF Protocol-Based Systems.......................................II-11
Transport Services ........................................................... I-4
Proprietary Systems.......................................................II-11
Public Room Services ..................................................... I-4
Remote Training Services ............................................... I-4 Room-Based Video Conferencing ISDN.......................II-11
Desktop Video Conferencing ........................................II-12
Features and Benefits of Video Conferencing...................II-12
II. EXECUTIVE SUMMARY Time Savings.................................................................II-12
Increased Participation ..................................................II-12
1. Market Overview ........................................................ II-1 Reduced Costs...............................................................II-12
Outlook & Overview.............................................................. II-1 Increased Frequency of Communication .......................II-12
Changing Dynamics of Video Conferencing Market .......... II-1 Visual Advantages.........................................................II-12
ISDN and IP based Video Conferencing............................. II-1 Other Applications ........................................................II-13
Internet’s Success Makes IP the Dominant Technology ..... II-2 Demerits of the System .....................................................II-13
Video Conferencing on IP Networks .................................. II-2 Key Configurations of Video Conferencing Systems ...........II-13
IP Video Conferencing Offer High Reliability ................... II-3 PC-Based ..........................................................................II-13
Obstacles in the Transition to IP Video Conferencing ........ II-3 Hardware-Assisted PC Clients ......................................II-13
High Definition Technology Drives the Market Software-Only Units......................................................II-13
for Video Conferencing................................................... II-4 Integrated USB Units ....................................................II-13
Video Conferencing – A Bird’s Eye View ............................. II-4 Standalone Systems ..........................................................II-14
Revolutions in the Video Conferencing Market.................. II-4 Standalone Vs PC-Based Systems.................................II-14
Evolution from Room-Based to Desktop Systems .............. II-4 Standalones – The Group and Individual System
Video Conferencing-A Boon to Enterprise......................... II-4 Classification .............................................................II-14
Market Trends .................................................................... II-5 Group Systems...........................................................II-14
Rationale for Video Conferencing ...................................... II-5 Rollabout Systems..................................................II-14
Workgroup Systems ...............................................II-14
2. Competitive Analysis................................................... II-7 Desktop Systems/Individual Systems ........................II-15
The High-End and Low-End Classification..........................II-15
Table 1: Global Videoconferencing Market: Percentage Market The ISDN and IP Classification of Systems .........................II-15
Share Breakdown of Leading Players for the 1st Quarter Video Conferencing and Related Services ...........................II-15
of 2007(includes corresponding Graph/Chart) ...................... II-7
Maintenance Services .......................................................II-15
Table 2: Global Videoconferencing Market: Percentage Market Consulting Services ..........................................................II-15
Share Breakdown of Leading Players for the 1st Quarter Transport Services ............................................................II-15
of 2007(includes corresponding Graph/Chart) ...................... II-7 Public Room Services .......................................................II-16
Regional Market Leaders ....................................................... II-8 Remote Training Services.................................................II-16
USA.................................................................................... II-8 Infrastructure – An Overview...............................................II-16
Gateways ..........................................................................II-16
Table 3: Videoconferencing Services Market in the United Multipoint Control Units...................................................II-16
States (2007): Percentage Market Share Breakdown of Gatekeeper ........................................................................II-16
Leading Players –Wire One Communications, AT&T, Firewalls/NATs.................................................................II-16
Verizon, Applied Global Technologies, Global Crossing, Key Equipment Used............................................................II-17
Glowpoint, and Others (includes corresponding Conference Bridges...........................................................II-17
Graph/Chart) .................................................................. II-8
Cameras ............................................................................II-17
Europe ................................................................................ II-8 Codecs and Codec Boards.................................................II-17

© Global Industry Analysts, Inc., May 2008 Page 1


CONTENTS
Desktop Computers .......................................................... II-17 5. Major End Uses......................................................... II-25
Microphones ..................................................................... II-17 Telemedicine........................................................................II-25
Monitors ........................................................................... II-17 Law ......................................................................................II-25
Rollabouts......................................................................... II-17 Sales and Marketing .............................................................II-25
Phone links ....................................................................... II-17 Recruitment..........................................................................II-25
Software ........................................................................... II-18 Product Development ...........................................................II-25
Peripherals ........................................................................ II-18 Education .............................................................................II-26
Others ............................................................................... II-18 Military ................................................................................II-26
Internal compression cards............................................ II-18
External compression cards........................................... II-18
6. Industry Organizations............................................. II-27
Network Techniques for Video Conferencing...................... II-18
ISDN Networks ................................................................ II-18 International Telecommunications Union.............................II-27
Drawbacks..................................................................... II-18 International Multimedia Teleconferencing Consortium ......II-27
A Slow Network ........................................................ II-18 International Teleconferencing Association .........................II-27
Skepticism Regarding Reliability .............................. II-18 International Communication Association ...........................II-27
Cost Concerns............................................................ II-19
Additional Staff to Manage the Network ................... II-19 7. Technological Developments/Breakthroughs.......... II-28
Dedicated, Separate Network Required ..................... II-19 Polycom Pioneers Lost Packet Recovery™ (LPR™)
Internet Protocol Networks ............................................... II-19 Technology .......................................................................II-28
Benefits ......................................................................... II-19 Japan and United States Plans to Test High Resolution
Financial Benefits ...................................................... II-19 Video Conferencing..........................................................II-28
Decreased Usage Fees ............................................ II-19 New Video Conferencing Method Developed by
Decreased Buy-In Price.......................................... II-19 US Inventors .....................................................................II-28
User Advantages ........................................................... II-19 Fraunhofer Institut Develops 3D Video Conferencing
Better Reliability........................................................ II-19 Technology .......................................................................II-28
Improved Quality....................................................... II-20 Scientists Develop Robot that Facilitates Video
More Convenient Networks ....................................... II-20 Conferencing ....................................................................II-29
Enhanced Efficiencies through Network XCAST6- New Video Conferencing Protocol Tested
Convergence........................................................... II-20 Successfully ......................................................................II-29
Dynamic Bandwidth Allocation................................. II-20 Researchers at Kasetsart University Develop Mini Set
Management Benefits.................................................... II-20 Top Box ............................................................................II-29
Centralized Management ........................................... II-20
Better Call Permissioning and Network 8. Product/Service Introductions ................................. II-30
Administration ....................................................... II-20 Wire One Unveils Superior Concierge Services ...................II-30
Availability of Usage Information / Automated Wire One Rolls Out Automated Self-Service Video
Billing .................................................................... II-20 Conferencing ....................................................................II-30
Scalability / Reach Benefits........................................... II-21 Alcatel-Lucent Unveils Network And Service
Better Reach to SoHo / Telecommuter / Consumer Management Solution .......................................................II-30
Markets .................................................................. II-21 euNetworks Extends IP¦nex Portfolio of
Improved Scalability.................................................. II-21 High-Performance Global IP Solutions.............................II-31
Barriers to IP Deployment............................................. II-21 Polycom Unveils HDX 7000™ Series .................................II-31
Quality of Service ...................................................... II-21 Verizon Launches HD Video Conferencing .........................II-31
Reliability .................................................................. II-21 Sony Launches PCS-XG80 HD Video Conferencing
Migration Operation/Investment Protection/Costs..... II-21 System ..............................................................................II-31
Other Networks ................................................................ II-21 Verizon Launches HD Video Conferencing .........................II-32
ATM and Broadband Video .......................................... II-21 TANDBERG Introduces New Version of Content
POTS Video Conferencing............................................ II-22 Server ...............................................................................II-32
Addressing Security Issues in Video Conferencing.............. II-22 Polycom Launches New HD Video Collaboration
Collaborative Technologies.................................................. II-22 Solutions ...........................................................................II-32
Audio Conferencing.......................................................... II-23 Polycom Unveils HDX™ 4000 Series .................................II-33
Video Conferencing.......................................................... II-23 Polycom Rolls Out the SoundStructure™ Series..................II-33
Data Conferencing............................................................ II-23 Polycom Demonstrates New Video Media
New Technologies................................................................ II-23 Center™ (VMC) 1000 ......................................................II-34
Teleimmersion .................................................................. II-23 TANDBERG Releases Novel Video Communication
USB Connectivity............................................................. II-23 Server ...............................................................................II-34
Mobile Video Conferencing ............................................. II-23 TANDBERG Unveils Entrypoint™ .....................................II-34
Switched Digital Video..................................................... II-24 Sony Unveils PCS-TL33 ......................................................II-35



CONTENTS
Polycom Unveils Real-Time Media Conferencing Renesas Unveils Video Conferencing Software on
Platform ............................................................................ II-35 3G Phones.........................................................................II-42
IP Unity Glenayre Rolls Out Mereon(R) Video Logitech Launches New Webcam ........................................II-42
Conferencing Application................................................. II-36 Genesys Conferencing Launches Custom Conferencing
Intellicon Unveils Portable Video Conferencing System ..... II-36 Program ............................................................................II-42
Videre Conferencing and BCS Global Provides Videre DirectView Creates Wireless IP Video Conferencing
Virtual Presence Service................................................... II-36 Solution.............................................................................II-42
Polycom Releases HD Telepresence Solution...................... II-36 Avaya Launches New IP Video Telephony Solution............II-42
Emblaze-VCON Introduces Next Generation Fujitsu Develops JoinMeeting ..............................................II-43
Room System, xPoint™ ................................................... II-36 IntraTel, LLC Introduces IntraTelConnect Software............II-43
Polycom Releases Enterprise-Wide Video Conferencing..... II-36 Scitec Introduces IP-PBX and IP Centrex Systems
ISP Terra Offers Video Conferencing Features and WiFi Networking Systems .........................................II-43
for its VoIP Services......................................................... II-36 Transporter Develops New Technology for Video
Teliris Releases New Fourth Generation HD Modular......... II-37 Conferencing ....................................................................II-43
Polycom Launches Portable Video Conferencing System.... II-37 Genesys Introduces Genesys Meeting Center 3.0.................II-43
Arel Communications and Software Unveils Desktop Genesys Launches Unique Carrier-Grade
Video Conferencing Solution ........................................... II-37 VoIP Platform...................................................................II-43
Global Crossing Provides Video Endpoint Global Crossing Launches iVideo Conferencing Service.....II-44
Management Service ........................................................ II-37 Global Crossing Launches Conferencing Services
TANDBERG Releases the Foremost PC Video in Latin America ...............................................................II-44
Conferencing System........................................................ II-37 Lucent Technologies Expands 3G CDMA450 Product
TANDBERG Launches HD Video Conferencing ................ II-38 Portfolio............................................................................II-44
Cisco Forays into High Definition Video MCI Introduces IP Access to Audio and Video
Conferencing System........................................................ II-38 Conferencing ....................................................................II-44
Nokia to Launch Video Conferencing on New Handsets ..... II-38 Polycom Introduces VSX Release 7.5 Software...................II-44
damaka Unveils First-in-Class Desktop P2P Video Polycom Unveils VSX 8000.................................................II-44
Conferencing System........................................................ II-38 IVCi Introduces Free Every 3 Program ................................II-45
Codian Releases New Enterprise Video Polycom Unveils First Fully Integrated Personal
Conferencing System........................................................ II-38 Video Conferencing System .............................................II-45
MTNL Introduces Video Conferencing Services ................. II-38 Sony Launches Latest Video Conferencing System .............II-45
Emblaze-VCON Unveils High Performance Sony Unveils PCS-G70 ........................................................II-45
Codec, HD 600 ................................................................. II-39 Sony Unveils Desktop Video Conferencing Solution...........II-45
Emblaze-VCON Releases HD Desktop Video TANDBERG® Launches New Video Communications
Conferencing Solution ...................................................... II-39 Products ............................................................................II-45
Codian Introduces New Series of Multipoint Video TANDBERG Introduces New MXP Technology.................II-46
Conferencing Devices....................................................... II-39 TANDBERG Introduces Mobile Video System ...................II-46
Global Crossing Releases Ready-Access(R) Video.............. II-39 TANDBERG Enhances Product Line...................................II-46
Batelco Offers Satellite-based IP Services TANDBERG Launches New Video Communication
in the Middle East............................................................. II-39 Product..............................................................................II-46
Flag Plans to Offer IP-Based Video and Data Services ........ II-39 VCON Introduces First Video Conferencing
OneCommunity Extends Partnership with Global Application .......................................................................II-46
Crossing............................................................................ II-39 VCON Joins ATEME to Deliver Video Telephony
Actis and Codian Team Up to Provide Services in India...... II-40 Reference Design..............................................................II-46
RADVision Unveils Face-To-Face Video Conferencing...... II-40 VCON and TECHONTAP Join to Increase Video
BSNL to Launch Video Conferencing Services ................... II-40 Conferencing Product Distribution ...................................II-46
Hewlett Packard Introduces New Video Conferencing VCON Joins Phone-Or to deliver
Package............................................................................. II-40 Quality Voice Systems......................................................II-47
3 Hong Kong Introduces the First User-Self-Enabled VCON Announces New Video Conferencing Solution ........II-47
3G Video Conferencing.................................................... II-41 VCON Installs First Video Conferencing System
WiredRed® Develops New Multipoint VoIP Software in Turkey ..........................................................................II-47
for Desktop PCs................................................................ II-41 V-SPAN Launches VNMS...................................................II-47
Polycom Launches High Definition Video Conferencing .... II-41 Intel Launches Optimization Kits.........................................II-47
Altera Develops Reference Design of VoIP based on MCI Launches Audioconferencing, Net Conferencing
FPGA II-41 and Video Conferencing ...................................................II-48
BlueNote Develops VoIP Startup......................................... II-41 Streamlogics Launches Web Casting Services .....................II-48
Microsoft to Unveil New Version for Video RADVision Offers Two New Products in the
Conferencing .................................................................... II-42 Invision Series ..................................................................II-48



CONTENTS
TANDBERG Offers New Video Conferencing System for TANDBERG Introduces Tandberg 1000 Video
Executive Conference Room ............................................ II-48 Conferencing System ........................................................II-56
Starbak Communications Builds a Variant of Torrent SDV9200 Desktop Video Conferencing System
VCG for Microsoft Windows Server 2003 ....................... II-48 from Liesegang UK ..........................................................II-56
RADVision Offers New Video Conferencing Product Orange Releases Videophone with Video Conferencing ......II-56
Series ................................................................................ II-49 Wire One Technology Launches IP-Based Video
ADTRAN™ Modifies ATLAS™ Famili IADs.................... II-49 Conferencing ....................................................................II-56
Mosaic Communications Launches IP Video Tridel Technologies Begins Offering Video
Conferencing .................................................................... II-49 Conferencing ....................................................................II-57
VC Net Launches European Video Conferencing VTEL Deutschland Launches Video Conferencing
Network ............................................................................ II-50 Product..............................................................................II-57
Sprint Launches Sprint eVideo Conferencing(SM) .............. II-50 NERA Introduces Water-Proof Video Conferencing
France Telecom Introduces Viaconferencing ....................... II-50 System ..............................................................................II-57
Aethra Introduces Nova Mobile Video Conferencing TeleChoice Deutschland Unveils PowerEye Video
System .............................................................................. II-50 Conferencing System ........................................................II-57
First Virtual Offers a New Video Conferencing Solution MultiLink Launches Internet Meeting Manger (IMM)
Based on Intranet and Internet .......................................... II-50 Software............................................................................II-57
TANDBERG Extends the Video Conferencing Solutions’ TANDBERG Releases Vision 6000 Roll-About Group
Collection with B4 Software............................................. II-50 Conferencing System ........................................................II-57
Forgent™ Networks Offers 2.0 Variant of Video Forgent Introduces Video Network Management
Network Platform (VNP).................................................. II-51 Software............................................................................II-57
Prescom Introduces Meet & See Video Conferencing
TANDBERG Launches TANDBERG 550 for
System ..............................................................................II-58
Small Group Video Conferences ...................................... II-51
PictureTel Extends iPower Line with Picture
Polycom Offers Premier Video Communications
Tel 600 Series ...................................................................II-58
Solutions........................................................................... II-51
InnoMedia Introduces Variant 2 of IP VideoPhone..............II-58
NEC System Technologies and NEC Collectively
Sony Introduces Two New Video Conferencing Systems ....II-58
Build New Video Conferencing System ........................... II-51
Liesegang Introduces Aethra’s Vega 2 .................................II-58
Agilent Technologies Launches New RouterTester
Software ........................................................................... II-52 PolySpan Teleconferencing Offers 1.5 Variant of
ViaVideo Video Conferencing Software...........................II-58
TANDBERG Introduces Natural Audio Module™.............. II-52
PictureTel Introduces 900 Line Video Conferencing
ADTRAN™ Adds a New Product to TRACER Line
System ..............................................................................II-58
of Products........................................................................ II-52
V-SPAN Extends IP Video Conferencing Services
Broadwing Extends the Product Portfolio with IP with Video OnNet.............................................................II-59
Video Conferencing.......................................................... II-52
First Virtual Communications Introduces a Variant
Aethra® Launches Vega Series of Set-top Video of Click to Meet™ ............................................................II-59
Conferencing Products...................................................... II-53
STARBAK Launches 2.0 Version of Torrent CE™.............II-59
Global Crossing Offers Video Conferencing Service Over VCON Offers Media Xchange Manager for Multi-
Internet Protocol ............................................................... II-53 Vendor Video Conferencing networks..............................II-59
Wistron Softel and Chunghwa Telecom Introduce VTEL Introduces 3.0 Variant of SmartVideoNet
hiMeeting.......................................................................... II-53 Manager............................................................................II-60
RADVision Launches viaIP 100 Product Line for CUseeMe Offers Video ware Video Conferencing
SMB Market ..................................................................... II-54 Software............................................................................II-60
TANDBERG Provides Video Conferencing Solutions Teliris Introduces Large-Scale Video Conferencing
Via OneNet....................................................................... II-54 Service ..............................................................................II-60
TANDBERG Offers TANDBERG 880................................ II-54 Sprint Offers Turnkey Video Conferencing Service
Avistar Communications Launches Camera for Desktop Based on IP .......................................................................II-60
Video Conferencing System ............................................. II-54 Enlighten Technologies Launches e-SDN for
Compunetix Innovates its Products ...................................... II-54 Legal Market.....................................................................II-61
TANDBERG Launches TANDBERG Director ................... II-55 BPL Telecom Introduces Video Conferencing Services
Wire One Adds two New Features for Glowpoint Based on ISDN and IP in India .........................................II-61
Network ............................................................................ II-55 Cisco Systems Expands the Optical Networking
Aethra Launches Nova Entry Video Conferencing Portfolio............................................................................II-61
Solution ............................................................................ II-55 InnoMedia Introduces Videophone Based on IP ..................II-61
Mosaic Communications Releases IP-Based Video TANDBERG Introduces Highly Sophisticated
Conferencing .................................................................... II-55 Video Conferencing Software...........................................II-61
Wipro ePeripherals Introduces DigiClik Camera ................. II-56 ImageCom Introduces Mobile Video Expertise (MVE)
Vweb Unveils VW2010 with Codec Functionality .............. II-56 technology ........................................................................II-62



CONTENTS
Impact Innovations Group Offers Unity, Enterprise Ultra Electronics Holding Purchases Criticom Inc ...............II-70
Collaboration Software ..................................................... II-62 Google Inc Acquires Marratech AB .....................................II-70
Cisco Launches a New Line of Video Conferencing Westcon Group Buys ReView Video LLC...........................II-70
Systems Based on IP......................................................... II-62 Shared Technologies Inc. Acquires Communication
Broad TV Develops Video Conferencing Software Management Services .......................................................II-70
Based on Internet .............................................................. II-62 Cisco to Acquire WebEx ......................................................II-70
Liesegang Introduces Aethra’s Maia Series ......................... II-63 IP Unity Acquires Glenayre Messaging to Form
Wisecom Introduces Two New Products in Spain................ II-63 IP Unity Glenayre .............................................................II-71
VTel Offers Set-top 250 Mobile ISDN Video Polycom Takes Over Destiny Conferencing.........................II-71
Conferencing System........................................................ II-63 Tandberg Collaborates with Hewlett-Packard (HP)..............II-71
Geo Interactive Media Group Releases A3 Codec Cisco Teams Up with Jabber ................................................II-71
Chip Design...................................................................... II-63 AT&T, Inc. Inks Agreement with MEDITECH ...................II-72
Polyspan Introduces StreamStation Product......................... II-63 Teliris Sells Major Stake to Private Equity Firms.................II-72
Max Internet Offers Max i.c.Live 3600 Accelerator Card BroadSoft Collaborates with RADVISION to Provide
and Max i.c. Video Communication Station ..................... II-64 Video-Enabled VoIP Services...........................................II-72
VCON Introduces Falcon IP Video Conferencing System ... II-64 Cisco Systems Acquires Scientific-Atlanta ..........................II-72
MVC Mobile VideoCommunication Deutschland XConnect Acquires IPeerX ..................................................II-72
Launches TimeMaxX ....................................................... II-64 ITLS Acquires EarthNet Communications ...........................II-72
Polyspan Introduces ViewStation FX................................... II-64 Genesys Sets Up New Development Facility in
Genesys and Videocall Group to Offer New Video Shanghai ...........................................................................II-72
Conferencing Service........................................................ II-64 Avaya GlobalConnect Partnerships with Sony.....................II-73
PictureTel Introduces Concorde 4200ZX Based on ISDN ... II-64 BT to Invest on Global VoIP Platform .................................II-73
Sony Deutschland Introduces Contact PCS-1500P .............. II-65 Rex Rotary Signs Marketing Agreement with
PictureTel 1414c Offers Conference 1-2-3........................... II-65 Polycomm.........................................................................II-73
Sony Electronics Launches Contact 323 for Transmitting VideoCentric Expands SDSL and ADSL Services ...............II-73
on the Internet................................................................... II-65 Bharti Teletech Signs Marketing Agreement with
Polyspan Teleconferencing Offers Two New Video Polycom ............................................................................II-73
Conferencing products...................................................... II-65 Codian and DyLogic Partnerships to Provide “On-the-road”
TANDBERG Expands the Portfolio of Video Video Conferencing Solutions ..........................................II-73
Conferencing Solutions with TANDBERG 500 ............... II-65 Codian Opens Sales and Services Office in Germany ..........II-74
Lucent Technologies Builds New Technology Polycom India to Open Office in Bangalore.........................II-74
for Video Conferencing .................................................... II-65 SingTel Partners with Etisalat ..............................................II-74
PictureTel Offers a New Video Conferencing RADVISION Teams Up with Ingate Systems to Offer
Device Based on PC ......................................................... II-65 Multipoint Conferencing...................................................II-74
FVC.com Introduces an Advanced Variant of Click Ericsson Inks Agreement with Telstra..................................II-74
to Meet.............................................................................. II-66 AT&T and BellSouth Plans Merger .....................................II-75
RSI Video Conferencing, Launches VideoFlyer 128 Verizon Acquires MCI .........................................................II-75
Value Pak ......................................................................... II-66
Sprint Nextel Spin-Offs its Local Telephone Business.........II-75
Cisco Systems Launches 2.0 Version of IP/VC
Alcatel and Lucent Enter into Merger Agreement ................II-75
3500 Series ....................................................................... II-66
Interlink Global Enters into Agreement with I Stream for
Collaborative Systems Develops Orchestra.......................... II-66
Video Conferencing..........................................................II-75
White Pine Introduces CU See Me Cam Kit product ........... II-66
IncomeHarvest Enter into Marketing Agreement
Ezenia! Offers Encounter 3000 Series.................................. II-67 with Brightbox..................................................................II-76
Zydacron Introduces Z360 Codec for OEMs........................ II-67 AT&T Secures Subcontract for Video Conferencing
VTEL Corporation Offers Galaxy™ MiniTower Network ............................................................................II-76
Video Conferencing System ............................................. II-67 Audio Visual Machines Acquires Video Meeting
CUseeMe® Networks Develops MeetingPoint Server for Company ..........................................................................II-76
Microsoft Exchange 2000................................................. II-68 Gordon Investments to Acquire All New Video Limited .....II-76
PSINet, 1414c and Global VideoCom Group Polycom Takes Over DSTMedia..........................................II-76
Collectively Offers “video-on-the.net” ............................. II-68
Wire One Technology and V-SPAN Combine to form
Wire One Communications...............................................II-77
9. Recent Industry Activity........................................... II-69 WebEx Communications Acquires Intranets.com ................II-77
SightSpeed and VTEL Collaborates to Offer Affordable Emblaze-VCON Enters Agreement with Chinese
Videoconferencing Solution................................................. II-69 Government ......................................................................II-77
BT to Take Over Wire One .................................................. II-69 Britestream and AVCON Sign Agreement to Offer Secure
AT & T Inks VoIP Services Contract with International IP Video Conferencing .....................................................II-77
Exhibitions........................................................................ II-69 Cisco to offer Rich-Media Communications Based on IP ....II-77



CONTENTS
SKIDATA Selects York Telecom for Video Conferencing Vidcon Partners with Micro Warehouse...............................II-84
Services ............................................................................ II-78 Vemics Signs Pact with Wire One........................................II-84
Sony Electronics Joins with GlowPoint to Provide Polycom Enters into Agreement with MRI...........................II-84
Video Conferencing on Broadband................................... II-78 Masergy Signs Pact with GBH Communications .................II-84
Renault Selects VCON to Install Video Conferencing Solutionz Enters into Agreement with Masergy ...................II-85
Services ............................................................................ II-78 Forgent Divests Video Conferencing Assets to GTG ...........II-85
DirectView Secures Video Conferencing Contract ACT Teleconferencing Acquires Proximity .........................II-85
from Q.E.P........................................................................ II-78 ViewCast Partners with Masergy .........................................II-85
BCS Global and ETT Sign Strategic Agreement.................. II-78 First Virtual Forms Alliance with Aethra .............................II-85
Broadcast International Enters into Agreement KPNQwest Teams with GVC...............................................II-86
with Rep360 ..................................................................... II-78 Latitude Communications Signs Pact with Radivision .........II-86
Vodafone to Further the Installation of GlobalTable™ Forgent Forms Alliance with SPL Integrated Solutions .......II-86
Video Conferencing.......................................................... II-79
TANDBERG and AMD Form Collaboration .......................II-87
Gores Technology Group Acquires V-SPAN....................... II-79
TANDBERG Enters into Distribution Agreement with
Genesys Conferencing Enters into Contract with White Radio......................................................................II-87
Bonduelle.......................................................................... II-79
IVCi Inks Pact with STARBAK...........................................II-87
Genesys Conferencing Signs Contract with Centrica ........... II-79 Wire One Enters into Agreement with BellSouth.................II-87
Genesys Conferencing Signs Global Contract with ABB..... II-79 VBrick Systems Inks Agreement with Masergy
Vccon Enters into Contract with Consip .............................. II-79 Communications ...............................................................II-87
Convergia Enters into Agreement with Global Crossing...... II-79 Genesys and Philips Enter into Agreement...........................II-88
US State Department Turns to Video Conferencing............. II-80 VCCW Bags DfES Contract.................................................II-88
AT&T Extends Contract with Tech Data ............................. II-80 China Unicom Buys Polycom’s Network Equipment...........II-88
Polycom Completes Acquisition of Voyant Polycom Contracts with CCB...............................................II-88
Technologies..................................................................... II-80 Alcatel Bags Supply Contract from Heritage
Telus Acquires Adcom......................................................... II-80 Lottey Fund.......................................................................II-88
eOn Communications Acquires Aelix Systems .................... II-80 TANDBERG Supplies Video Conferencing Systems to
Hartcourt Purchases Control Tech Electrics Technology ..... II-80 The Government of Victoria .............................................II-89
Gateway Access Solutions Acquires Albuquerque............... II-80 Pinacl’ Solutions Teams with UKERNA..............................II-89
Intransa Signs Strategic Channel Deal with NewWave ........ II-81 Eterra Bags SEK 3.8 Order ..................................................II-89
InterDigital Signs Agreement with Atmel ............................ II-81 Computacenter Bags Scottish Government
Global Crossing Signs New Service Level Video Conferencing Tender..............................................II-89
Agreements....................................................................... II-81 Coastal Carolina University Sets Up Video
Telecom New Zealand Enters into Agreement with Conferencing to Train Soldiers .........................................II-89
Lucent Technologies......................................................... II-81 China Railcom Selects RADIVISION and VisionNex .........II-90
Liberty Travel's Signs IP Network Contract The College Board Uses Wire One's Glowpoint Network....II-90
With AT&T ...................................................................... II-81 State of Alabama Selects GSS for Centralizing its
Shaw University Inks Contract With Avaya......................... II-81 Video Conferencing Activities..........................................II-90
Genesys Enters into Global Contract with RADVISION Adds Three New Resellers.............................II-90
Heidelberger Druckmaschinen.......................................... II-82 IVCi Uses Forgent™ Networks’ Video Network
Genesys Conferencing in Partnership with Management .....................................................................II-91
Honeycomb Connect ........................................................ II-82 Forgent™ Provides Service and Video Conferencing
VCON Forms Partnership with Wave Three ........................ II-82 Equipment.........................................................................II-91
Japan Telecom Forms Partnership with Polycom................. II-82 Avaya Provides Video Conferencing Solutions to FIFA ......II-91
Polycom Enters into Partnership with Raytheon .................. II-82 Department of Company Affairs uses Teleconferencing
VCON Enters into Partnership with Xenex.......................... II-82 and Video Conferencing Solutions ...................................II-91
Polycom Enters into Agreement with Telstra....................... II-82 V-Span Acquires Peer Digital ..............................................II-91
Singapore Telecommunications Enters into Agreement ACT Acquires 1414c............................................................II-91
with KPN.......................................................................... II-83 Pineapplehead Acquires Idea Media.....................................II-92
Fuji Xerox Establishes Collaborative Computing Polycom Acquires Circa Communications...........................II-92
Network with Cisco System.............................................. II-83 Polycom Acquires PictureTel...............................................II-92
Vector Resources Attains IP Communications Oki and Microsoft Form Alliance.........................................II-92
Specialization of Cisco Systems ....................................... II-83 PixelMEDIA and MediationAmerica Forms Strategic
V-SPAN and Worldwide ISDN Prolong Partnership ........... II-83 Alliance.............................................................................II-92
Cisco Introduces New Software ........................................... II-83 Signature Alliance Formed to Realize Synergies..................II-92
WebeX Acquires China Operations ..................................... II-83 Vialog Provides Video Conferencing Solutions to
Damovo Forms Partnership with RADVISION ................... II-84 US TeleMed......................................................................II-93



CONTENTS
NVS Distributes ViewCASE™ Portable Video Table 8: World Long-Term Projections for Video Conferencing
Conferencing Systems ...................................................... II-93 Systems by Geographic Region – USA, Canada, Japan, Europe,
Sony Inks Two Part Agreement with Genesys ..................... II-93 Asia-Pacific (excluding Japan), Latin America, and Rest of
VCON Contracts with PBC.................................................. II-93 World Markets Independently Analyzed with Annual Sales
PictureTel® Corporation Contracts with OneNet................. II-93 Figures in US$ Million for Years 2011 through 2015
Indian Government Installs Video Conferencing Systems ... II-94 (includes corresponding Graph/Chart) ..............................II-105
Pinacl Receives GBP30 Million Contract ............................ II-94 Table 9: World Recent Past, Current & Future Analysis for
Path 1 Network Technologies Launches EL1000................. II-94 Video Conferencing Systems by Base Technology – IP Systems
Federal Bureau of Prisons Installs Video Conferencing and ISDN Systems Independently Analyzed with Annual Sales
Applications...................................................................... II-94 Figures in US$ Million for Years 2000 through 2010
AT&T Offers Video Bridging Services to Customers .......... II-94 (includes corresponding Graph/Chart) ..............................II-106
Table 10: World Long-Term Projections for Video Conferencing
10. Focus on Select Global Players................................. II-95 Systems by Base Technology – IP Systems and ISDN Systems
Alcatel-Lucent (France) ....................................................... II-95 Independently Analyzed with Annual Sales Figures in
AT&T Inc. (USA) ................................................................ II-95 US$ Million for Years 2011 through 2015 (includes
Avaya, Inc. (USA) ............................................................... II-95 corresponding Graph/Chart)..............................................II-106
BT Conferencing (UK)......................................................... II-96 Table 11: World 10-Year Perspective for Video Conferencing
Emblaze-VCON Ltd. (Israel) ............................................... II-96 Systems by Geographic Region – Percentage Breakdown of
Genesys Conferencing Inc. (USA) ....................................... II-97 Dollar Sales for USA, Canada, Japan, Europe, Asia -Pacific
Global Crossing Limited (USA)........................................... II-97 (excluding Japan), Latin America, and Rest of World
Polycom, Inc. (USA)............................................................ II-97 Markets for Years 2003, 2008 & 2012 (includes
Sony Electronics Inc. (USA) ................................................ II-98 corresponding Graph/Chart)..............................................II-107
Sprint Nextel Corporation (USA)......................................... II-98
Table 12: World 10-Year Perspective for Video Conferencing
TANDBERG (Norway)........................................................ II-99
Systems by Base Technology – Percentage Breakdown of
Verizon Business (USA) ...................................................... II-99
Dollar Sales for IP Systems and ISDN Systems for Years
VTEL Products Corporation Inc. (USA) .............................. II-99
2003, 2008 & 2012.............................................................II-107
Wire One Communications, Inc. (USA)............................. II-100
Table 13: World Recent Past, Current & Future Analysis for IP
Systems by Geographic Region – USA, Canada, Japan, Europe,
11. Global Market Perspective ..................................... II-101
Asia-Pacific (excluding Japan), Latin America, and Rest of
Table 4: World Recent Past, Current & Future Analysis World Markets Independently Analyzed with Annual Sales
for Video Conferencing by Geographic Region – USA, Figures in US$ Million for Years 2000 through 2010
Canada, Japan, Europe, Asia-Pacific (excluding Japan), (includes corresponding Graph/Chart) ..............................II-108
Latin America, and Rest of World Markets Independently Table 14: World Long-Term Projections for IP Systems by
Analyzed with Annual Sales Figures in US$ Million Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific
for Years 2000 through 2010 (includes corresponding (excluding Japan), Latin America, and Rest of World Markets
Graph/Chart) ..................................................................... II-101 Independently Analyzed with Annual Sales Figures in
Table 5: World Long-term Projections for Video Conferencing US$ Million for Years 2011 through 2015 (includes
by Geographic Region – USA, Canada, Japan, Europe, Asia- corresponding Graph/Chart)..............................................II-109
Pacific (excluding Japan), Latin America, and Rest of World Table 15: World 10-Year Perspective for IP Systems by
Markets Independently Analyzed with Annual Sales Figures Geographic Region – Percentage Breakdown of Dollar Sales for
in US$ Million for Years 2011 through 2015 (includes USA, Canada, Japan, Europe, Asia -Pacific (excluding Japan),
corresponding Graph/Chart) ............................................. II-102 Latin America, and Rest of World Markets for Years 2003,
Table 6: World 10-Year Perspective for Video Conferencing 2008 & 2012 (includes corresponding Graph/Chart).........II-110
by Geographic Region – Percentage Breakdown of Dollar Sales Table 16: World Recent Past, Current & Future Analysis for
for USA, Canada, Japan, Europe, Asia-Pacific (excluding ISDN Systems by Geographic Region – USA, Canada, Japan,
Japan), Latin America, and Rest of World Markets for Europe, Asia-Pacific (excluding Japan), Latin America, and
Years 2003, 2008 & 2012 (includes corresponding Rest of World Markets Independently Analyzed with Annual
Graph/Chart) ..................................................................... II-103 Sales Figures in US$ Million for Years 2000 through 2010
(includes corresponding Graph/Chart) ..............................II-111
Table 7: World Recent Past, Current & Future Analysis for
Video Conferencing Systems by Geographic Region – USA, Table 17: World Long-Term Projections for ISDN Systems by
Canada, Japan, Europe, Asia-Pacific (excluding Japan), Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific
Latin America, and Rest of World Markets Independently (excluding Japan), Latin America, and Rest of World Markets
Analyzed with Annual Sales Figures in US$ Million Independently Analyzed with Annual Sales Figures in
for Years 2000 through 2010 (includes corresponding US$ Million for Years 2011 through 2015 (includes
Graph/Chart) ..................................................................... II-104 corresponding Graph/Chart)..............................................II-112



CONTENTS
Table 18: World 10-Year Perspective for ISDN Systems by Table 28: World Recent Past, Current & Future Analysis for
Geographic Region – Percentage Breakdown of Dollar Sales for ISDN Services by Geographic Region – USA, Canada, Japan,
USA, Canada, Japan, Europe, Asia -Pacific (excluding Japan), Europe, Asia-Pacific (excluding Japan), Latin America, and
Latin America, and Rest of World Markets for Years 2003, Rest of World Markets Independently Analyzed with Annual
2008 & 2012 (includes corresponding Graph/Chart) ........ II-113 Sales Figures in US$ Million for Years 2000 through
2010 (includes corresponding Graph/Chart) .....................II-122
Video Conferencing Services by Geographic Region – USA, Table 29: World Long-Term Projections for ISDN Services by
Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific
America, and Rest of World Markets Independently Analyzed (excluding Japan), Latin America, and Rest of World Markets
with Annual Sales Figures in US$ Million for Years 2000 Independently Analyzed with Annual Sales Figures in
through 2010 (includes corresponding Graph/Chart)........ II-114 US$ Million for Years 2011 through 2015 (includes
corresponding Graph/Chart)..............................................II-123
Services by Geographic Region – USA, Canada, Japan, Europe, Table 30: World 10-Year Perspective for ISDN Services by
Asia-Pacific (excluding Japan), Latin America, and Rest of Geographic Region – Percentage Breakdown of Dollar Sales
World Markets Independently Analyzed with Annual Sales for USA, Canada, Japan, Europe, Asia-Pacific (excluding
Figures in US$ Million for Years 2011 through 2015 Japan), Latin America, and Rest of World Markets
(includes corresponding Graph/Chart) .............................. II-115 for Years 2003, 2008 & 2012 (includes corresponding
Graph/Chart)......................................................................II-124
Video Conferencing Services by Base Technology – IP Services, Table 31: World Recent Past, Current & Future Analysis for
ISDN Services, and Other Services Independently Analyzed Other Services by Geographic Region – USA, Canada, Japan,
with Annual Sales Figures in US$ Million for Years 2000 Europe, Asia-Pacific (excluding Japan), Latin America, and
through 2010 (includes corresponding Graph/Chart)........ II-116 Rest of World Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2000 through
2010 (includes corresponding Graph/Chart) .....................II-125
Services by Base Technology – IP Services, ISDN Services, and
Other Services Independently Analyzed with Annual Sales Table 32: World Long-Term Projections for Other Services by
Figures in US$ Million for Years 2011 through 2015 Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific
(includes corresponding Graph/Chart) .............................. II-116 (excluding Japan), Latin America, and Rest of World Markets
Independently Analyzed with Annual Sales Figures in
US$ Million for Years 2011 through 2015 (includes
Services by Geographic Region – Percentage Breakdown of
corresponding Graph/Chart)..............................................II-126
Dollar Sales for USA, Canada, Japan, Europe, Asia-Pacific
(excluding Japan), Latin America, and Rest of World Table 33: World 10-Year Perspective for Other Services
Markets for Years 2003, 2008 & 2012 (includes by Geographic Region – Percentage Breakdown of
corresponding Graph/Chart) ............................................. II-117 Dollar Sales for USA, Canada, Japan, Europe, Asia-Pacific
(excluding Japan), Latin America, and Rest of World
Markets for Years 2003, 2008 & 2012
Services by Base Technology – Percentage Breakdown of
(includes corresponding Graph/Chart) ..............................II-127
Dollar Sales for IP Services, ISDN Services, and Other
Services for Years 2003, 2008 & 2012 (includes
corresponding Graph/Chart) ............................................. II-118
III. MARKET
Table 25: World Recent Past, Current & Future Analysis
for IP Services by Geographic Region – USA, Canada, Japan, 1. The United States ....................................................... III-1
Europe, Asia-Pacific (excluding Japan), Latin America, and
A. Market Analysis .............................................................. III-1
Rest of World Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2000 through 2010 Current and Future Analysis.......................................... III-1
(includes corresponding Graph/Chart) .............................. II-119 Market Overview........................................................... III-1
Market Structure and Competition............................. III-1
Table 26: World Long-Term Projections for IP Services by
Geographic Region – USA, Canada, Japan, Europe, Asia-Pacific Table 34: ISDN and IP Video Conferencing
(excluding Japan), Latin America, and Rest of World Markets Market in the US (2005 & 2006): Percentage
Independently Analyzed with Annual Sales Figures in Breakdown of Calls through Network Type –
US$ Million for Years 2011 through 2015 (includes ISDN and IP ........................................................... III-2
corresponding Graph/Chart) ............................................. II-120
Video Conferencing Systems Market......................... III-2
Table 27: World 10-Year Perspective for IP Services by Video Conferencing Services Market ........................ III-2
Geographic Region – Percentage Breakdown of Dollar Sales for
USA, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Table 35: Video Conferencing Services Market
Latin America, and Rest of World Markets for Years 2003, in the US (2005): Percentage Breakdown of
2008 & 2012 (includes corresponding Graph/Chart) ........ II-121 Calls – Multi-Point and Point-to-Point .................. III-2



CONTENTS
Table 36: Videoconferencing Services Market in the Related Diversifications – A Strategy to Stay
United States (2007): Percentage Market Share Competitive ............................................................ III-8
Breakdown of Leading Players –Wire One Other Trends Influencing the Growth of Video
Communications, AT&T, Verizon, Applied Global Conferencing Market.............................................. III-8
Technologies, Global Crossing, Glowpoint, and Price Declines Power ‘Systems’ Sales.................... III-8
Others (includes corresponding Graph/Chart)........III-3 TV-Based Consumer Video Conferencing
Competitive Analysis .....................................................III-3 Products go Out of Focus ................................... III-8
CSP Managed Video Conferencing Services Market..... III-3 End Point Manufacturers Give Tough Competition
to MCU Vendors................................................. III-8
Table 37: Leading Players in the US CSP Managed Advancements in Communications Technology –
Video Conferencing Services Market (2004): Boon to Service Providers................................... III-8
Percentage Breakdown of Value Sales for V-Span/Wire Video Network Management Services – New
One Communications, Global Crossing, Verizon, Opportunity to Service Providers ........................ III-9
AT&T, and Others (includes corresponding Shift from Customer Managed to Conferencing
Graph/Chart) ..........................................................III-3 Service Provider Managed Networks.................. III-9
Customer Managed Video Conferencing Services Wider Range of Applications Emerge with the
Market.....................................................................III-4 Shift to IP............................................................ III-9
Satellite-Based Video Conferencing – Burgeoning
Table 38: Leading Players in the US Customer Market................................................................. III-9
Managed Video Conferencing Services Market Growth Deterrents.................................................... III-10
(2004): Percentage Breakdown of Value Lesser Number of Mid-sized and Small Business
Sales for AT&T, MCI/Verizon Business, Customers Deters Growth .................................... III-10
Sprint Nextel, and Others (includes Varied Customer Requirements Pull Down Service
corresponding Graph/Chart)...................................III-4 Provider Revenues ............................................ III-10
Group Video Conferencing Systems Market ..............III-4 Longer Sales Cycles Delay Growth...................... III-10
Mounting R&D Costs – An Entry Barrier for
Table 39: Leading Players in the US Group Video
New Companies................................................ III-10
Conferencing Systems Market (2004)):
Proliferation of OEMs – Fuelled by High Costs
Percentage Breakdown of Value Sales for Polycom,
of Production .................................................... III-10
TANDBERG, Sony, and Others (includes
Manufacturers forced to Modify their Basket of
corresponding Graph/Chart)...................................III-4
Offerings as High-End Systems Show
MCU Systems Market ................................................III-5 Low Growths ................................................. III-10
Misconceptions Hamper Growth of IP-based
Table 40: Leading Players in the US MCU Systems Products ............................................................ III-11
Market (2004): Percentage Breakdown of Value Sales
Constraints and Challenges Specific to Video
for Ezenia, Polycom, Alcatel Lucent, and Others
Conferencing Services Market .......................... III-11
(includes corresponding Graph/Chart) ...................III-5
Pricing in IP Video Conferencing Services ................. III-11
Distribution Dynamics................................................III-5 Unlimited Calling Plans ........................................... III-11
Key End-User Groups.................................................III-5 Usage-based Calling Plans....................................... III-11
Fixed Hours Per Month Calling Plans...................... III-11
Table 41: Video Conferencing Systems in the US
Technological Developments ...................................... III-11
(2005 & 2006): Percentage Breakdown of Value
Product/Service Introductions ..................................... III-12
Sales by Vertical Market – Corporate, Government,
Education, and Healthcare (includes Strategic Corporate Developments .............................. III-32
corresponding Graph/Chart)...................................III-5 Select Players .............................................................. III-45
B. Market Analytics ........................................................... III-50
Issues and Trends ...........................................................III-6
Video Conferencing Market Increases Significantly ......III-6 Table 42: US Recent Past, Current & Future Analysis for
Mobile Video Conferencing – A Gift from Next Video Conferencing by Product Segment/Technology –
Generation Networks...............................................III-6 Systems (IP & ISDN), and Services (IP, ISDN & Others)
Video Streaming – A Value Addition to Video Independently Analyzed with Annual Sales Figures in
Conferencing Offerings...........................................III-6 US$ Million for Years 2000 through 2010 (includes
Video Conferencing to Homes – A Slow Transition ......III-6 corresponding Graph/Chart)....................................... III-50
Desktop Systems to Dominate Group Systems ...........III-7 Table 43: US Long-term Projections for Video
Set-top Boxes Drive Growth of Group Video Conferencing by Product Segment/Technology – Systems
Conferencing Systems.............................................III-7 (IP & ISDN), and Services (IP, ISDN & Others)
Broadband Video Gains Prominence ..........................III-7 Independently Analyzed with Annual Sales Figures
ISDN Continues to Remain the Primary Network in US$ Million for Years 2011 through 2015
for Video Transmission ...........................................III-7 (includes corresponding Graph/Chart) ....................... III-51


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