1. Profile
Vibhakar Mishra
Contact: 08105801965
E-Mail: vibhakar.mishra99@gmail.com
Middle Level Assignments
Software Testing
A versatile, high-energy technocrat with merit of executing prestigious projects of large magnitude within
strict time schedule
SKILL SET
Software Testing Quality Assurance Project Execution
Client Relationship Management Liaison & Coordination Team Management
Application Maintenance Requirement Gathering Troubleshooting
ORGANIZATIONAL EXPERIENCE
Since May’12 with Accenture Services Pvt. Ltd., Bengaluru as Software Engineering Analyst
Key Result Areas:
 Managing test case design, test execution and test case automation of the projects
 Analyzing user requirements, feedback and conditions by tagging suggestions and enhancing
requests to the developers to improve the product
 Offering business support system/CRM, SIEBEL, Billing (BRM) & Software Quality Assurance
 Coordinating with onshore team on several process improvement and quality assurance projects
and helping them in various production issues
 Enhancing deployment process of development team by automating there deployment process
which involved the development of Shell Script for sending the reminder 24 hours before the
deployment start date
 Implementing Agile Methodology into the project with the help of onshore team and convincing the
client as to in what ways this implementation would help them in cost reduction and process
improvement and no long wait in developing and testing the desired product
 Liaising with developers in resolving severe issues which might have impacted the productivity and
reputation of team because of huge number of functional glitches
 Working with BA team on several projects and offering key ideas on functional aspect of the system
and business requirements
 A competent professional with over 4 years of experience in Software Testing
 Result-oriented professional, efficient in monitoring development, testing, delivery and
integration of projects
 Skills in creating test cases & test data, arriving at the schedules, preparing test reports
and conducting reviews for the same
 Expertise in creating various test procedures, test strategy & test plans
 Competency in preparing & maintaining UAT test automation platform; conducting
functional reviews as per test specifications and creating requirement traceability
matrix, test data & test completion report
 Exposure to Software Test Life Cycle which involved in Defect Tracking, Reporting
Defects using Bug Tracking Tools likeHP Application Lifecycle Management (ALM)
 Excellent technical, communication and interpersonal skills with strong customer
orientation and client interfacing skills

2. Highlights:
 Bagged ACE Award for exceptional performance in the area of business operations and value
creation by Accenture in 2016
 Successfully developed design of Voltage Encryption for CC which engendered a project worth
US$5Mn and received appreciation from client for innovative approach towards testing
 Merit of suggesting implementation of ERT Tool for rejected order which resulted in restoration of
the project in 31 day and fostered US$2.5Mn project into the team from client’s side in 2016
 Played a pivotal role in reviewing more than 15 BRD's until now which was implemented as a part of
quarterly release until 2016
 Excellence in owning the defect tracking process and reducing the number incidents on the live
platform from 60 to 0 through measures such as Targettig the systematic error, Reviews both peer
and self-review, identifying the bad fixes in test environment and by bringing in the procedure of
weekly review of the entire execution performed in a week so to identify the crtical defects and their
impacts.
 Vital role in reducing the rate of major and critical bugs / change requests (CR’s) by 95% and the
rate of rejected bugs by 99%
 Received Extra Milleraward in August 2015 for value of commitment and involvement
 Decreased the rate of major and critical Change Requests (CRs) by 95% due to in-house Change
Request (CR) rate increase by 90%; optimized the test suites (kept test campaigns updated and
reduced test quantity by 50%)
OTHER SKILLS
 Successfully completed German A1 level from IFLAC
EDUCATION
 B.Tech. (Electronics & Instrumentation Engineering) from Amrita School of Engineering, Bangalore
in 2012 with 7.9/10 CGPA
 12th from NHES, Jamshedpur, Board in 2007 with 82%; scored 100 in mathematics
 10th from NHES, Jamshedpur, Board in 2005 with 83%
CERTIFICATIONS
 Successfully completed the following certifications:
o ISTQB (CTFL)
o Agile Scrum Trained Professional with score of 100%
o Online Certification Getting Started with Software Testing Context and Basics
o Online Certification for SQL for Beginners
o Excel 2010
IT SKILLS
Database: MS-SQL, Oracle Toad
Operating System: Windows 7 &10, Win XP/2000, UNIX
Web Technologies: HTML, XML, JavaScript
PS-CRM, SIEBEL, Billing and Revenue Management (OBRM)
PERSONAL DETAILS
Date of Birth: 24-10-1988
Languages Known: English, German, Hindi
Mailing Address: Flat No- 401, #14, Stevens, 21st cross, 9th Main, Ejipura, Bangalore-560047
(Please Refer the ANNEXURE for Projects)

3. ANNEXURE
PROJECTS
Title: BRM (Billing and Revenue Management)
Description: This project included several ongoing projects related to billing area, where bulk
customers have to be created via SIEBEL and desired products are purchased
according to the requirement and once the asset is available it’s rated, billed and
invoiced respectively and validation of several other functionalities some of
which are MDM discounts, discounts on multiple lines, PIN BILL NOW option and
various other validations are performed as per script designed by us. Various ad-
hoc requests whichhas to be fulfilledwell ahead of allotted timeline.
Title: Voltage Encryption using EFPE Algorithm
Description: The project was a Security Compliance Project which encrypted the Credit Card
related details of the customers from PCI to Voltage Encrypted Format both at
the server and application level.
Title: ERT Tool
Description: Error Reject Tool (ERT) was a very critical project which had huge impact on
the client. ERT is a tool where the orders once rejected are stored, modification
to this process is made where orders would be replayed for 31 days once
account is suspended.
Title: NEW AE Program
Description: Under this project New Application Engine was developed to submit the orders
manually which are in hold/in-process associated with password
authentication for applications on WAS Remediate Security.
Title: Rapid Deployments
Description: Rapid deployments dealt with the agile requirements of the clients to modify
the promo prices of the available plans.
Title: Enhance CSIL and CRMIS Application
Description: CSIL and CRMIS are the Customer Record Management Tool that has various
API’s related to the requirement by the client.
Title: Taxware Installation
Description: Taxware ADP installation helps in calculating the taxes for US Citizens based on
the Jurisdiction.
Title: FRN Billing
Description: This is a Billing Enhancement that avoids the mismatch of the Funding Request
Numbers between the TELCO and the Business Operations team.
Title: Automate DSL TN
Description: Under this project an external tool designed to provide the customers mapped
to a circuit ID .
Title: Remediate Security Vulnerability
Description: Associated with password authentication for applications on WAS Remediate
security was about the security authentication of API.