You've got a SharePoint governance plan - or not. Now what? This session addresses how to manage your plan.

1. Managing SharePoint Business Governance1 Feb 2011 Level 100 Presented by : Veronique Palmer SharePoint MVP

2. SharePoint MVP Business Owner SharePoint User Adoption Specialist End User Trainer Team Lead www.letscollaborate.co.za veronique@letscollaborate.co.za @veroniquepalmer

3. Agenda Considerations What’s Important Why Govern Mission Management Actions Dependencies Resources Questions

5. Business vs IT

6. Large vs Small

8. Team site vs Intranet site vs My Site

9. Intranet vs Extranet vs Internet

11. 6 What’s Important To YOU? Most Taxonomy Blocking email attachments Consistent branding Portal Activities Replace file shares Least Integration Social networking Global access Etc… BPM

12. 7 But… Why govern when you can play ice hockey?

13. It’s Everywhere 8

14. Or Not… 9

15. 10 Because… Compliance Violations Deviations Boundaries Conflicts Contributors

16. Mad Numbers! 500 million social tags, notes and ratings 30 million documents per library 30 million items in a list 2 million users per site collection 1 million alerts on Searches 1 million terms and terms sets 400 000 major versions per document 250 000 site and subsites per site collection 10 000 user groups per site collection 10 000 metadata tags recognised per item when searched 5000 documents or list items displayed per page 5000 blogs per site 11 5000 groups is how many each user can belong to 5000 users can be in one Active Directory group 2000 site collections per content database 2000 subsites under View All Site Content 1000 comments per blog post 1500 projects deliverables per Project Server plan 1800 documents in a SharePoint Workspace 100 items at a time you can bulk edit 25 web parts per page / wiki 10 people editing a Word or PowerPoint document at the same time 100GB space per site collection 2GB per document upload size Source: TechNet

17. 12 Governance N Educate Communicate M I S S I O Manage Guide

18. 13 Governance N M Explain why – the benefits I S S I O

19. 14 Governance or … ? Administration Management Usage Policy Instructions Regulations Operations Guidance Conduct Rules SharePoint

20. 15 Management SharePoint operations manual Agreed To Can and can’t do Eliminate chaos Balancing act Document Governance Plan Wiki! Procedures for growth and change User impact Roles and Resp Training plan Understood

21. Sample Governance Plans Long Version Purpose Mission Governance Plan Goals SharePoint Vision Positioning of SharePoint Exclusions Glossary of Terms Roles and Responsibilities Escalation Procedures Acceptable Use Records Management 16 Site Governance Service Offering Development Governance Return on Investment Short Version Mission What You Can and Can’t Do Social Media Policy Compulsory Site Governance Custom Development / Branding Return on Investment http://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointGovernance.aspx

22. Not sure what to govern? 17 Internal Auditors External Auditors ISO9001 Regulatory Companies Act

23. 18 Management Communicate Announcements Emails WEEKLY! Problems SMS’s User groups Changes Printed News Roadshows Tips Newsletters Successes In Training

24. Management Enforce Acknowledgement Strrrrike 3! Consequences Rewards 19

25. 20 Management Meet Platform Owner Gov Forum HR Ops IT KM Compliance Marketing Project Office Sales Finance

26. 21 Management SharePoint List Tasks Agendas Record Minutes

27. 22 Management Publish

28. 23 Management Maintain Review Adapt

29. 24 7 Action Summary Document Communicate Enforce Meet Record Publish Maintain

30. 25 Dependencies Ownership Understand OOB Dedicated team Trained users Experienced SCA’s

31. 26 Governance Bloggers Bill English : http://aiimcommunities.org/users/benglish Dux Raymond Sy : http://sp.meetdux.com/default.aspx Jennifer Mason : http://www.sharepoint911.com/blogs/jennifer/default.aspx Michael Sampson : http://www.michaelsampson.net/ Paul Culmsee : http://www.cleverworkarounds.com/ Richard Harbridge : http://www.rharbridge.com/ Ruven Gotz : http://spinsiders.com/ruveng Scott Jamison :http://www.scottjamison.com/blog/ Susan Hanley : http://www.networkworld.com/community/sharepoint Veronique Palmer : http://veroniquepalmer.wordpress.com/

32. 27 Governance Resources Lets Collaborate Governance Portal http://www.letscollaborate.co.za/Resource-Centre/SitePages/SharePointGovernance.aspx Lets Collaborate Governance Plans and Templates http://www.letscollaborate.co.za/Resource-Centre/LCs%20Documents/Forms/Governance.aspx Industry Governance Articles on Lets Collaborate http://www.letscollaborate.co.za/Lists/Announcements/Governance.aspx Joel Oleson’s Governance Plan http://go.microsoft.com/fwlink/?LinkId=163922 SharePoint 2007 Governance Checklist from Microsoft http://office.microsoft.com/download/afile.aspx?AssetID=AM102306291033 SharePoint 2010 Governance Planning from Microsoft http://www.microsoft.com/downloads/en/details.aspx?FamilyID=D41AB7B1-385B-41F6-90A0-03CFDA4FA98F

33. 28 Questions

34. 29 Goodbye and… Thank you for your time veronique@letscollaborate.co.za www.letscollaborate.co.za www.slideshare.net/veroniquepalmer

35. Find Me 30

36. 31 Similarities In Canada and South Africa we both use: Brown bread Celcius Centre Centimetres Cheque Chips Clicks Colour Elastic Icing sugar Kilometres Postal Code Serviettes Smarties Tap The bill Vinegar on chips Zed Cool eh?