Veritas Managed Enterprise Vault eBook. Highlighting expert monitoring, management and support. For more information, please visit: https://www.veritas.com/services/managed-services

1. OPTIMIZE ACCESS
TO YOUR DATA
MANAGED
ENTERPRISE VAULT™

2. TODAY’S CRITICAL DATA INCLUDES
NOT ONLY APPLICATION FILES, BUT ALSO:
Disparate collaborative
systems
Messaging systems
Social media
File servers
Today’s enterprise datacenters are
dealing with new challenges that are
far more demanding than ever before.
Foremost is the exponential growth of
data, most of it unstructured data. Big
data and analytics implementations are
also quickly becoming a strategic priority
in many enterprises, demanding online
access to more data, which is retained
for longer periods of time.*
* Storage Newsletter, “Long-Term Storage Solutions Heat Up to Manage Explosive Data Growth – IDC,” February 2, 2015
2 © 2015 Veritas Technologies LLC. All rights reserved.

3. YOU NEED ACCESS
TO ALL OF YOUR DATA
Managed Enterprise Vault™
Monitoring, management, and support that maximize the value
and operational efficiency of your Enterprise Vault™
investment.
An Enterprise Strategy Group (ESG) survey
of IT professionals found that:
• 62% of respondents retrieve archived data
on a daily or weekly basis.
• 50% of respondents use storage tiering across their entire
storage environment to optimize their storage footprint.1
Ensure that your data is efficiently, consistently archived.
* Active Archive, “Archiving Poised for Growth for Long Term Data Protection, ESG Research Finds”, July 2014
3 © 2015 Veritas Technologies LLC. All rights reserved.

4. Proactive
monitoring and
management
Services from
world-class
Enterprise Vault
experts
Full transparency
for maximum data
accessibility
Best practices
based on deep
and wide industry
experience
Rapid issue
response times
COMPREHENSIVE, 24/7 MANAGEMENT
Retain data on-premise while leveraging the benefits
of a remotely managed solution.
Gain:
4 © 2015 Veritas Technologies LLC. All rights reserved.

5. PREDICTABLE COSTS, CONSISTENT
QUALITY, MAXIMUM VALUE
Primary data and secondary
backup copies are both
growing at rates far greater
than IT budgets, so scaling
one’s infrastructure linearly just
won’t work… IT has to look
for smarter ways to store data
while maintaining its quality of
service.*
To maximize quality and value,
Managed Enterprise Vault includes:
• 24/7 escalation and event management—so you know
someone is always minding the store
• SLAs guaranteed and enforced to help ensure
application availability
• Full transparency through real-time reports and metrics
• Annual upgrades to keep Enterprise Vault environment
current to maximize features and functionality
• Predictable costs for improved planning and forecasting
• Monthly reporting and semi-annual service reviews
* Active Archive, “Archiving Poised for Growth for Long Term Data Protection, ESG Research Finds”, July 2014
5 © 2015 Veritas Technologies LLC. All rights reserved.

6. ADD OUR EXPERTS TO YOUR TEAM
Enterprise Vault experts relieve your IT team of rote archiving tasks
so they can concentrate on strategic IT initiatives.
Customer Owned
Infrastructure Management
ü Hardware and OS maintenance
ü Network management
Managed Enterprise Vault
with Customer Assist
Assessment/Transformation
ü Assess existing Enterprise Vault environment
ü Transform environment to be managed remotely
Planning and Administration
ü Capacity planning
ü Enterprise Vault roadmap awareness
ü Policy assistance and oversight
Managed
Enterprise Vault
Monitoring
ü Monitoring of archiving tasks
ü Application availability
ü Resource utilization
Incident Response
ü Troubleshooting of Enterprise Vault incidents
ü Root cause analysis of high severity incidents
Incident Management
ü Resource coordination
ü Expedited access to Veritas backline support
Change Management
ü Enterprise Vault patches and upgrades
ü Update archive policies
ü Add/delete mailboxes
Reporting/Account Management
ü Incremental reports/reviews
ü Escalation management
6 © 2015 Veritas Technologies LLC. All rights reserved.

7. KNOW THAT YOUR DATA IS SAFE;
KNOW THAT IT’S THERE WHEN YOU NEED IT
Improve the ROI of Enterprise Vault
Optimize the use of the full Enterprise Vault feature set
Significantly improve archiving operations
Strict SLAs backed by best-in-class processes and standards
Gain full transparency
Monthly reporting provides visibility into the archiving environment
and lets you validate that data is efficiently archived
Improve planning and forecasting
Predictable costs, seamless transitions to upgrades and new
versions, plus improved asset utilization simplifies planning
7 © 2015 Veritas Technologies LLC. All rights reserved.

8. EXPERT ARCHIVING PAYS DIVIDENDS
Which of the following benefits has your organization realized
as the result of storing information on a long-term basis?
(percent of respondents, N=535, multiple responses accepted)
Improved compliance with record retention regulations
Improved storage resource management
Improved performance of primary systems
Increased end-user access to information
Improved backup performance by reducing
amount of data to be backed-up
47%
46%
45%
43%
42%
* Enterprise Strategy Group, “Backup and Archiving Convergence Trends,” April 2014
8 © 2015 Veritas Technologies LLC. All rights reserved.

9. CHOOSE VERITAS
MANAGED ENTERPRISE VAULT
For monitoring, management and support
ü Optimize your archiving solution—
and your solution investment
ü Relieve your IT staff of burdensome tasks
ü Optimize ROI
ü Ensure archive consistency and performance
9 © 2015 Veritas Technologies LLC. All rights reserved.