Collaboration technologies today are being more widely deployed to not just reduce operational costs, but also to boost productivity. This report, commissioned by Mithi Software Technologies, captures the opinions of IT influencers and decision makers across India, on the impact of collaboration on enterprise productivity. The report covers the preferences of management that impact productivity; explores the methods enterprises are deploying to manage costs; and lists key collaboration insights across the industry, from SMEs to large enterprises.

1. Survey Report
Collaboration Trends
2012 - 2013

2. Overview
The Collaboration Trends Survey Report 2012-2013 by ValueNotes,
an independent research firm, is based on the survey of over 150 key
IT influencers and decision makers across 10 industry segments who
participated in the 3rd Collaboration Retreat 2012 organised by Mithi
on 14th & 15th September 2012 at Pune.
This report captures the opinions of these key influencers and decision
makers across industries regarding the Impact of Collaboration
on Enterprise Productivity .
More details on the 3rd Collaboration Retreat 2012 at
http://www.mithi.com/collaborationretreat-cr2012highlights.html

3. Overview
The Collaboration Trends Survey Report 2012-2013 by ValueNotes,
an independent research firm, is based on the survey of over 150 key
IT influencers and decision makers across 10 industry segments who
participated in the 3rd Collaboration Retreat 2012 organised by Mithi
on 14th & 15th September 2012 at Pune.
This report captures the opinions of these key influencers and decision
makers across industries regarding the Impact of Collaboration
on Enterprise Productivity .
More details on the 3rd Collaboration Retreat 2012 at
http://www.mithi.com/collaborationretreat-cr2012highlights.html

4. Participants
The participants in this survey were:
• CXOs
• IT Strategy Consultants
• Senior and Junior IT Managers
• Solution Partners

5. Sample Size – Company Size
Companies of all sizes were covered

6. Insight #1: Increasing Productivity
Increasing productivity is the main objective for collaboration infrastructure
across all size companies

Productivity Empowerment Improve Lower Sustainability Innovation
communication Operational
Costs

7. Insight #2: Next Initiative
Cost reduction and adding applications to collaboration infrastructure will be the
popular move

Expand Reduce Provide Improve More Improve Improve
Capacity Cost Mobile Reliability Application Security Performance
Access s

8. Insight #3: Methods to Manage Cost
Larger and mid-size companies believe that a combination of virtualisation and
open source software is the most effective way to manage costs. Smaller
companies rely more on open source software to reduce cost.
 Senior and junior managers have given
preference to open-source and
virtualisation
 However, C-level managers across all
companies have a distributed opinion of
cloud-based services, open-source,
virtualisation and private cloud for cost
reduction.
Cloud Based Open-Source BYOD Virtualisation Outsourcin Private
Services Software policy g Cloud

9. Insight #4: Impact on Productivity
Mobile email will have maximum impact on productivity

Contacts webmail Social Mobile Chat Group
Media Email Calendar

10. Insight #4: Impact on Productivity
Along with an Email Calendar, companies prefer Chat and Web conferencing for
collaboration

Chat / Web Ticketing CMS CRM ERP Other
Messenger Conferencing System (Please
Specify)

11. This is a sample of the research report
“Impact of collaboration on enterprise productivity, 2012-2013”
Read the Full Report
which throws light on the perspectives of Small, Mid-size and Large scale companies
To download the complete report, follow this link:
http://bit.ly/MithiVNREP

12. About ValueNotes
ValueNotes is a leading provider of market intelligence and research,
with expertise across industries. We provide a wide range of bespoke
business research, financial research and competitive intelligence about
markets, industries and companies. We serve global corporations,
consulting firms, research and B2B publishers, PE and VC firms, and
money managers.
ValueNotes offers customised research and consulting solutions for a
variety of business needs:
For more information, please visit www.valuenotes.co.in

13. About Mithi
• Mithi is an Indian software product company which makes Connect Xf - an
Email and Collaboration Software, enabling businesses to collaborate
easily on Mobile Devices, Desktop Email and Webmail clients via features like
Email, Shared Calendar, Address Book, Chat, etc
• Mithi has extensive experience in consulting, deploying and providing
complete lifecycle support for On Premise, Cloud and Hybrid Email
solutions to customers
• Over 200 enterprise customers across 50 cities have derived substantial
benefits in cost savings and performance
• Mithi was ranked amongst the Top 100 Software Product Companies in
India by PricewaterhouseCoopers (PWC) India for 2011
• For any further details, please visit www.mithi.com