VMworld 2013 Raymond Dusseault, VMware Dean Flaming, VMware Sarah Semple, VMware Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare

1. Mirage 201
Raymond Dusseault, VMware
Dean Flaming, VMware
Sarah Semple, VMware
EUC4608
#EUC4608

2. 22
Agenda
 Overview
 Use Cases
 Components and Requirements
 Guidelines and Best Practices
 Questions and Wrap Up

3. 33
VMware Horizon Mirage Overview

4. 44
App compatibility
problems
Isn’t Desktop Management Hard Enough?
Mobile usersHardware failuresLost or stolen
devices
Patch
Tuesday

5. 55
Result: Desktop Management is Too Expensive
“A typical organization spends
approximately 3 dollars in
operational expense for every
dollar spent on PC hardware
acquisition.”
For every
Operational
expense
Acquisition
cost

6. 66
History of Horizon Mirage
 Founded in 2008 by Ilan Kessler and
Dr. Issy Ben-Shaul
 Development team based in Israel
 Mirage released in 2010
 Acquired by VMware in May, 2012

7. 77
Horizon Mirage Use Cases
Single Image Management
Desktop and Data Protection (BC/DR)
Rapid Desktop Repair
Windows 7 Migration
Hardware Migration

8. 88
Horizon Mirage Simplifies the Things You Already Do
IT Manages a logical copy
Users run their normal hardware
Highly efficient
synchronization

9. 99
Desktops
& Laptops
Market Opportunity for 2014
 Complementary to
VMware Horizon View
 Add on immediately to
existing View customers
 No real answer from
Citrix or Microsoft
Mobile
Hosted
virtual
desktop

10. 1010
Centralized Images – Multiple Execution Opportunities
Centralized
PC Image
Horizon Mirage
Local
execution
Corp Owned Laptops
Power-User Workstations
CAPEX Sensitive Desktops
BYOD
Off-Network BYOD Macs
Off-Network BYOD Win Laptops
Corp owned Macs running
Windows
Horizon Mirage + Fusion Pro
Local
execution
In VM
Efficient WAN
Streaming &
Caching
View
Image
Horizon View
Central
execution
Efficient
Remote
Protocol
Thin/Zero-Clients
Networked Mobile Devices
Networked BYOD Laptops

11. 1111
Horizon Mirage Use Case:
Layered, Single Image Management

12. 1212
Layered, Single Image Management
Horizon Mirage Layers
 Layers are stored in the data center
 Mirage performs granular
operations on Mirage-managed
endpoints
 Orange layers continuously
backed up from endpoints
 Green layers managed by IT--OS,
drivers
End User PC
Machine Identity Layer
(identity, customizations)
User Personalization Layer
(user data & profile, installed apps)
Base Layer
(OS, infra SW, core apps)
Driver Library
Mirage Application layer
(new in 4.0)

13. 1313
Horizon Mirage Layers
Apps not installed
by Mirage
User profile
User data
Machine
identity
Drivers
Base layer
Network Optimized
Synchronization & Streaming
Application layer(s)
Mirage
Servers &
Single
Instance
Stores

14. 1414
Horizon Mirage Application Layers
Application Layers
 Traditional Windows apps and
ThinApps
 Windows apps need to be captured
• Similar to ThinApp capture process
 Applications are “updated” (assigned)
to CVDs and CVD Collections
 App Layer deployment uses same
mechanism as Base Layer
assignment
 Requires Base Layer to have been
previously deployed or deployed with
App Layer
End User PC
Machine Identity Layer
(identity, customizations)
User Personalization Layer
(user data & profile, installed apps)
Base Layer
(OS, infra SW, core apps)
Driver Library
Application Layers

15. 1515
Options: Multiple Applications per Layer and Multiple Layers
End User PC
Machine Identity Layer
User Personalization Layer
Base Layer
Driver Library
Application Layer
MS Office, Adobe Acrobat, Google Chrome
End User PC
Machine Identity Layer
Base Layer
Driver Library
Application Layer 1: MS Office
Application Layer 2: Adobe Acrobat
Application Layer 3: GoogleChrome
User Personalization Layer

16. 1616
Single Base Layer + App Layers = Multiple Use Cases
End User PC
Machine Identity Layer
Everything else
User Personalization Layer
Base Layer
Driver Library
Finance Apps
Human Resources Apps
Training Apps
Development Apps
Sales Support Apps

17. 1717
Single Image Management with Base and Application Layers
Finance Apps
HR Apps
IT Apps
Finance Desktops
HR Desktops
IT Desktops
Single
Base Layer
Windows 7
Antivirus
Common Apps

18. 1818
Driver Profiles
 Drivers required to support a specific brand/model of Endpoint
 Decouples the hardware from the other layers
 Download drivers from vendor and import into Mirage Driver library

19. 1919
Single Image Management with Driver Profiles
Dell Drivers
HP Drivers
Lenovo Drivers
Dell Laptops
HP Laptops
Lenovo Laptops
Single
Base Layer

20. 2020
Bringing it all Together: Single Image Management
Single
Base Layer
Windows 7
Antivirus
Common Apps
Dell Drivers
HP Drivers
VMware Drivers
Finance Apps
HR Apps
IT Apps

21. 2121
Image Management Step 1: Build Reference Machine
Network
Mirage server cluster
Mirage SIS
Laptop (or PC)
with Mirage client
Golden master VM
with Mirage client
Mirage Reference Machine

22. 2222
Step 2: Create Reference Centralized Virtual Desktop (CVD)
Mirage server cluster
Mirage SIS
Only unique files
are copied across
the network
Network
Network optimized synchronization
Laptop (or PC)
with Mirage client
Golden master VM
with Mirage client
Mirage Reference Machine

23. 2323
Step 3: Capture a Base Layer
Mirage
console
Reference
CVDs
Mirage SIS
Base Layer
Desktop Admin
Mirage server cluster
Base Layer Rules

24. 2424
Step 4: Assign (Deploy) the Base Layer
Network
Mirage server cluster
Mirage SIS
Mirage
console
Base
Layer
Network
Collection

25. 2525
Horizon Mirage Use Case:
Automated Windows 7 Migration

26. 2626
Automated Windows 7 Deployment Step Through
Mirage servers
Layers streamed
in background to
Mirage client
Step 1
Mirage Client and Streamed Image
New Windows 7 image:
IT management layers
User operating
Windows XP

27. 2727
Deployment Prep
Mirage servers
Step 2
Pre-deployment Snapshot
Pre-deployment
snapshot
New image fully
streamed down
User still
working

28. 2828
Actual Deployment
Mirage servers
Step 3
Reboot and Configuration
Small amount
of downtime
Reboot
Boots as
Windows 7

29. 2929
Ease of Recovery
Mirage servers
Reboot
Restore
snapshot

30. 3030
Horizon Mirage Use Case:
Endpoint Protection and DR

31. 3131
Endpoints
Endpoints

32. 3232
Endpoints Change
Endpoints
change

33. 3333
Changes Synchronized to Horizon Mirage Hourly
Endpoints change
Network
Changes synchronized hourly
Mirage server cluster
Mirage SIS

34. 3434
Horizon Mirage Snapshots
Endpoints change
Network
Changes synchronized hourly
Mirage server cluster
Mirage SIS
Endpoint snapshots
Snapshots roll up:
Daily, Weekly
Monthly, Yearly

35. 3535
Snapshots Enable Horizon Mirage Disaster Recovery
User panic: My
laptop’s gone!

36. 3636
Immediate Recovery Option: VM or View VDI
Network
User starts working
on VM using
thin client or loaner
machine
IT deploys user’s
snapshot to VM or
View
Network
Mirage continues
to backup
Endpoint in use

37. 3737
Replacement Recovery Option: New Laptop
Network
Replacement laptop
with generic corporate
image
IT assigns CVD
and latest snapshot
Network
Mirage sends minimal working set initially Mirage applies correct
driver profile for
replacement laptop

38. 3838
Replacement Recovery Option: New Laptop
NetworkNetwork
Mirage then streams remaining files

39. 3939
Horizon Mirage Use Case:
Rapid Endpoint Repair

40. 4040
Rapid Endpoint Repair
Bad app installed and
My Documents deleted
C:UsersUserMy Documents

41. 4141
Desktop Repaired
Network
Bad app removed
and My Documents
restored
IT restores snapshot.
No troubleshooting!
Network
Mirage sends only files that are different
Mirage server cluster
Mirage SIS
C:UsersUserMy Documents

42. 4242
Horizon Mirage Use Case:
Hardware Migration

43. 4343
Hardware Migration
Network
Mirage snapshots
laptop to be replaced
Network
Mirage SIS
Mirage server cluster
Snapshot stored in
Mirage SIS

44. 4444
Hardware Migration
Network
User’s personalized
configuration restored
to new hardware
IT restores snapshot
from old laptop combined
with driver profile for new PC
Network
Mirage server cluster
Mirage SIS
Snapshot from old
laptop plus driver
profile for new PC

45. 4545
Horizon Mirage Components
and Requirements

46. 4646
What You Need
You or Your customers already
have the plumbing
Horizon Mirage is
complementary to your
existing IT investments
Horizon Mirage provides
investment protection
and simplified management
targets
Make sure the fixtures fit the plumbing

47. 4747
Typical Horizon Mirage Deployment
Data center
Mirage server
cluster
NAS
volumes
Mirage
console
Load
balancer
Internet
Mobile
VPN
Mirage
Clients

48. 4848
Branch Reflectors: Optimized ROBO Distribution
Mirage servers
Mirage Branch
Reflector
Mirage clients
Single image sent
across the WAN
WAN

49. 4949
Mirage Mantras and Guidelines
1. Know Thy Environment!
2. Mirage Exposes Design Imperfections.
3. Plan Carefully.
4. Plan to Plan.
5. It May Take an Army.
6. Adjust Expectations for Reality.
7. Best Practices are in the Eye of the Beholder.

50. 5050
Steps to Increase VMware Mirage Success
 Conduct Discovery workshops / Requirements Gathering
• Identify gaps and opportunities with key stakeholders
• Identify key team members for customer, VMware and partners
• Define use cases
• Define project scope
• Identify resource requirements or constraints
 Establish Realistic Project Time lines
• Leverage environmental analysis
• Start with a clearly defined POC
• Establish success criteria

51. 5151
Steps to Increase VMware Mirage Success (continued)
 Set proper expectations
• Address feature confusion
• Address the “Well the sales guy said” scenario
• Maintain or reestablish Trusted advisor status
 Perform Desktop analysis
• Identify endpoint hardware
• Identify OS versions
• Identify OS migration paths

52. 5252
Steps to Increase VMware Mirage Success (continued)
 Perform Infrastructure analysis
• Identify storage footprint
• Identify infrastructure baseline
• Identify gaps or opportunities for improvement
• Perform an infrastructure healthcheck
 Identify Unique User data on endpoints
• How large is the Application Footprint per user?
• How large is the User profile per endpoint?
• How large is the core OS Footprint per endpoint?

53. 5353
Steps to Increase VMware Mirage Success (continued)
 Perform Network Assessments
• Identify WAN locations
• Document bandwidth topology
• Calculate bottlenecks based on desktop analysis data
 Discuss Application Strategy
• Perform Application Assessments
• Discuss MPS (Managed Packaging Service) offering
• Define or identify application deployment strategy

54. 5454
Steps to Increase VMware Mirage Success (continued)
 Implement Testing Phases
• Centralization process
• Base Layer deployment
• Branch office workflow
• UAT
• Production Ready

55. 5555
Questions?

56. 5656
Other VMware Activities Related to This Session
 HOL:
HOL-MBL-1309
Horizon Mirage - Manage Physical Desktops
 Group Discussions:
EUC1000-GD; EUC1004-GD
Mirage with Daniel Beveridge or Mark Ewert

57. THANK YOU

59. Mirage 201
Raymond Dusseault, VMware
Dean Flaming, VMware
Sarah Semple, VMware
EUC4608
#EUC4608