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How These Content Marketing Resources
Will Save You Time in 2014s

Vanessa Bright
Online Marketing Manager, Emerson Process Management – Rosemount
February 2014
@Vanessa _Bright
Interest to Content Marketing is increasing

http://www.widerfunnel.com/best-practices/14-resolutions-for-digital-marketing-success-in-2014

2

@Vanessa _Bright
Interest to Content Marketing is increasing

http://www.google.com/trends/explore#q=Content%20Marketing&geo=US&date=1%2F2010%2049m&cmpt=q

3

@Vanessa _Bright
Content Marketing searches increase

http://www.google.com/trends/explore#q=Content%20Marketing%2C%20Search%20engine%20optimizat
ion&geo=US&date=1%2F2010%2049m&cmpt=q
4

@Vanessa _Bright
Marketers expect to invest more into content

http://adage.com/article/btob/mobile-content-focus-b-b-2014/290904/

5

@Vanessa _Bright
Content Marketing resources

• Content Maps
• Examples of great content for inspiration
• Content platforms

6

@Vanessa _Bright
Content Maps based on Sales Cycle

Persona

Stage 1

Stage 2

Stage 3

Typical issue:
Content format
v. content topic
Content:
• Industry white paper
• Case study
• ROI calculator
Format:
• Video
• Webinar
• Blog post

7

@Vanessa _Bright
Content Maps based on Sales Cycle

http://www.contentrulesbook.com/

8

http://manufacturingdemand.com/

@Vanessa _Bright
Buyer’s Journey (adopted from book Content Rules)
Recognize
problem

Compare
solutions

Purchase

Is this an industry
trend?

How are others
dealing with this?

What can I get?
What do others have?

Are other customers
happy?

Industry issues
overview

User

Understand
possibilities

Analyst reports
Best practices
Case studies
How-to guides

Solutions overviews
Case studies

Testimonials

Buyer

Worth the investment?

Customer

User guides
Best practice guides
Renew reminders
New products
New features

ROI measurement
Price list
ROI studies/calculators
Case studies
Company facts

Tech

How it will integrate into
infrastructure?
http://www.contentrulesbook.com/

9

Tech white paper
Case studies
Demo
Datasheet

Installation manuals
Implementation tips
Renew reminders
New products
New features

@Vanessa _Bright
Buyer’s Journey (adopted from book Manufacturing Demand)
Awareness

Education

Evaluation

Justification

Purchase

Post-purchase

What
prospect
is doing

Beginning
solutions search

Has identified key
solutions and is
examining each

Evaluating
solutions against
needs

Assembling
short list

Has made
selection and is
ready to buy

Using, updating,
upgrading/
expanding

What
prospect
is asking

• What is the
scope of
potential?
• Who are the
suppliers for
my need?

• What do they
offer?
• Are their
customers
successful?
• Do they fit my
needs?
• Can I easily see
a demo?

• Do they meet
my
expectations?
• Is the company
viable?
• What is the
cost?

• Is this a
leading, solid
product?
• Does it meet
or exceed my
needs?
• Can I afford to
buy and
implement?

• Why buy
now?
• Do they have a
partner in my
area?
• How can I
easily
purchase?

• Company and
product white
papers
• Produce spec
sheets
• Recorded
demo
• Educational
tips

• Features /
benefits
• Competitive
and cost
comparison
• Free trial
• Live demo
• Company
awards

• Product /
customer
reference site
• ROI tools
• Customer
stories
• Product
awards

• Partner
locator
• Promotions
or deals
• Service and
support
information

• How to get
training?
• What
resources are
available?
• How / why
should I
upgrade?

http://manufacturingdemand.com/

Best
content
types

10

• Industry white
papers
• Customer
stories
• Press releases

• Training and
user
information
• Service and
support
information
• Cross sell /
up-sell
• User
community

@Vanessa _Bright
Buyer’s Journey messaging example

11

@Vanessa _Bright
Content Strategy

• Content Strategy supports Marketing Strategy through content
• Content Strategy can not exist independently
• Common issue: concentration on the channel rather than objective

http://contentmarketinginstitute.com/2014/01/discuss-content-marketing-strategy-before-tactics/

12

@Vanessa _Bright
Great Content Marketing examples
• Content asset beneficial for the target audience
• Content asset beneficial for the marketing objectives
of the company

Wonderful examples of content materials
https://library.hubspot.com/

Marketers created many excellent assets; HubSpot
examples are good from many perspectives and
company’s product is easily understandable for a
marketer

13

@Vanessa _Bright
Content Marketing campaign example
Buyer’s Journey

Landing
Page

Thank You
Email

Content
Asset
General

Thank You
Page

Landing
Page

Thank You
Email

Thank You
Page

Landing
Page
Talk to us!

Content
Asset
Specific

14

@Vanessa _Bright
Great Content Asset features

• Irresistible for the target audience
– Unrelated incentives can attract different audience
• Useable in the medium of distribution
• Clear calls to action for the next step

15

@Vanessa _Bright
16

@Vanessa _Bright
http://offers.hubspot.com/marketing-predictions-2014

17

@Vanessa _Bright
18

@Vanessa _Bright
Easy to read on a
computer screen

Desktop computers are still the most
widely used method of accessing content
•
68% - desktop
•
41% - smartphone
•
30% - tablet
B-to-B Magazine – June 10, 2013

19

@Vanessa _Bright
20

@Vanessa _Bright
21

@Vanessa _Bright
http://offers.hubspot.com/template-how-to-determine-your-2014-marketing-goals
22

@Vanessa _Bright
Very clear calls to action
(and clickable buttons)
at the end of the
content asset

23

@Vanessa _Bright
24

@Vanessa _Bright
25

@Vanessa _Bright
Content Example –
personalized content

Irresistible content:
Shows information about
company’s competitors

26

@Vanessa _Bright
Content Example –
prospect’s data
Evaluation of the
current state of the
company’s “business”
Identification of what
is missing
Showing potential

Excellent call to
action, which is easy
to read

27

@Vanessa _Bright
Content Example info to keep
Content is useful to
keep for the entire
year
Additional
information on the
same page with the
calls to action

Several calls to action
leading to more
useful tools
file:///C:/Users/Vanessa/Downloads/Worldata%202014%20B2
B%20Email%20Marketing%20Calendar.pdf

28

@Vanessa _Bright
Content Example automated follow up
Very attractive email
with links to videos
and calls to action
Based on the
recipient's behavior
automated follow up
email is sent asking
for a meeting

29

@Vanessa _Bright
Content Marketing Platforms

• Organization and distribution of content
• Coordination within the organization
• Wonderful source of resources related to content marketing

http://kapost.com/

30

http://www.compendium.com/

@Vanessa _Bright
Content Platforms

Excellent e-book The Blueprint of a Modern
Marketing Campaign
http://content.kapost.com/Blueprint-eBook
Excellent presentation: 6 Steps to Create a
Content Marketing Factory
http://www.slideshare.net/kapostcontentmarketing/exploding-thewhitepaper-ee-presentation

31

@Vanessa _Bright
Content is King!

Social
Media

Content

SEO

32

@Vanessa _Bright
Questions

Vanessa Bright
Vanessa.l.bright@gmail.com

@Vanessa _Bright

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Content marketing resources

  • 1. How These Content Marketing Resources Will Save You Time in 2014s Vanessa Bright Online Marketing Manager, Emerson Process Management – Rosemount February 2014 @Vanessa _Bright
  • 2. Interest to Content Marketing is increasing http://www.widerfunnel.com/best-practices/14-resolutions-for-digital-marketing-success-in-2014 2 @Vanessa _Bright
  • 3. Interest to Content Marketing is increasing http://www.google.com/trends/explore#q=Content%20Marketing&geo=US&date=1%2F2010%2049m&cmpt=q 3 @Vanessa _Bright
  • 4. Content Marketing searches increase http://www.google.com/trends/explore#q=Content%20Marketing%2C%20Search%20engine%20optimizat ion&geo=US&date=1%2F2010%2049m&cmpt=q 4 @Vanessa _Bright
  • 5. Marketers expect to invest more into content http://adage.com/article/btob/mobile-content-focus-b-b-2014/290904/ 5 @Vanessa _Bright
  • 6. Content Marketing resources • Content Maps • Examples of great content for inspiration • Content platforms 6 @Vanessa _Bright
  • 7. Content Maps based on Sales Cycle Persona Stage 1 Stage 2 Stage 3 Typical issue: Content format v. content topic Content: • Industry white paper • Case study • ROI calculator Format: • Video • Webinar • Blog post 7 @Vanessa _Bright
  • 8. Content Maps based on Sales Cycle http://www.contentrulesbook.com/ 8 http://manufacturingdemand.com/ @Vanessa _Bright
  • 9. Buyer’s Journey (adopted from book Content Rules) Recognize problem Compare solutions Purchase Is this an industry trend? How are others dealing with this? What can I get? What do others have? Are other customers happy? Industry issues overview User Understand possibilities Analyst reports Best practices Case studies How-to guides Solutions overviews Case studies Testimonials Buyer Worth the investment? Customer User guides Best practice guides Renew reminders New products New features ROI measurement Price list ROI studies/calculators Case studies Company facts Tech How it will integrate into infrastructure? http://www.contentrulesbook.com/ 9 Tech white paper Case studies Demo Datasheet Installation manuals Implementation tips Renew reminders New products New features @Vanessa _Bright
  • 10. Buyer’s Journey (adopted from book Manufacturing Demand) Awareness Education Evaluation Justification Purchase Post-purchase What prospect is doing Beginning solutions search Has identified key solutions and is examining each Evaluating solutions against needs Assembling short list Has made selection and is ready to buy Using, updating, upgrading/ expanding What prospect is asking • What is the scope of potential? • Who are the suppliers for my need? • What do they offer? • Are their customers successful? • Do they fit my needs? • Can I easily see a demo? • Do they meet my expectations? • Is the company viable? • What is the cost? • Is this a leading, solid product? • Does it meet or exceed my needs? • Can I afford to buy and implement? • Why buy now? • Do they have a partner in my area? • How can I easily purchase? • Company and product white papers • Produce spec sheets • Recorded demo • Educational tips • Features / benefits • Competitive and cost comparison • Free trial • Live demo • Company awards • Product / customer reference site • ROI tools • Customer stories • Product awards • Partner locator • Promotions or deals • Service and support information • How to get training? • What resources are available? • How / why should I upgrade? http://manufacturingdemand.com/ Best content types 10 • Industry white papers • Customer stories • Press releases • Training and user information • Service and support information • Cross sell / up-sell • User community @Vanessa _Bright
  • 11. Buyer’s Journey messaging example 11 @Vanessa _Bright
  • 12. Content Strategy • Content Strategy supports Marketing Strategy through content • Content Strategy can not exist independently • Common issue: concentration on the channel rather than objective http://contentmarketinginstitute.com/2014/01/discuss-content-marketing-strategy-before-tactics/ 12 @Vanessa _Bright
  • 13. Great Content Marketing examples • Content asset beneficial for the target audience • Content asset beneficial for the marketing objectives of the company Wonderful examples of content materials https://library.hubspot.com/ Marketers created many excellent assets; HubSpot examples are good from many perspectives and company’s product is easily understandable for a marketer 13 @Vanessa _Bright
  • 14. Content Marketing campaign example Buyer’s Journey Landing Page Thank You Email Content Asset General Thank You Page Landing Page Thank You Email Thank You Page Landing Page Talk to us! Content Asset Specific 14 @Vanessa _Bright
  • 15. Great Content Asset features • Irresistible for the target audience – Unrelated incentives can attract different audience • Useable in the medium of distribution • Clear calls to action for the next step 15 @Vanessa _Bright
  • 19. Easy to read on a computer screen Desktop computers are still the most widely used method of accessing content • 68% - desktop • 41% - smartphone • 30% - tablet B-to-B Magazine – June 10, 2013 19 @Vanessa _Bright
  • 23. Very clear calls to action (and clickable buttons) at the end of the content asset 23 @Vanessa _Bright
  • 26. Content Example – personalized content Irresistible content: Shows information about company’s competitors 26 @Vanessa _Bright
  • 27. Content Example – prospect’s data Evaluation of the current state of the company’s “business” Identification of what is missing Showing potential Excellent call to action, which is easy to read 27 @Vanessa _Bright
  • 28. Content Example info to keep Content is useful to keep for the entire year Additional information on the same page with the calls to action Several calls to action leading to more useful tools file:///C:/Users/Vanessa/Downloads/Worldata%202014%20B2 B%20Email%20Marketing%20Calendar.pdf 28 @Vanessa _Bright
  • 29. Content Example automated follow up Very attractive email with links to videos and calls to action Based on the recipient's behavior automated follow up email is sent asking for a meeting 29 @Vanessa _Bright
  • 30. Content Marketing Platforms • Organization and distribution of content • Coordination within the organization • Wonderful source of resources related to content marketing http://kapost.com/ 30 http://www.compendium.com/ @Vanessa _Bright
  • 31. Content Platforms Excellent e-book The Blueprint of a Modern Marketing Campaign http://content.kapost.com/Blueprint-eBook Excellent presentation: 6 Steps to Create a Content Marketing Factory http://www.slideshare.net/kapostcontentmarketing/exploding-thewhitepaper-ee-presentation 31 @Vanessa _Bright