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Toolbox	
  #3
             	
  
                      	
  



Real-­‐Time	
  Evalua-on	
  
So	
  you’ve	
  done	
  all	
  of	
  the	
  planning	
  to	
  implement	
  your	
  Ushahidi/Crowdmap	
  
             pla?orm.	
  We’re	
  here	
  to	
  help	
  you	
  self-­‐evaluate	
  how	
  it’s	
  working!	
  


                                                Video	
  
                                                Audio	
  
                                                Image	
  
                                                Text	
  

TWO	
  WAYS	
  TO	
  USE	
  THIS	
  TOOLBOX	
  
	
  
1)  The	
  project	
  is	
  happening	
  now….I’m	
  ready	
  to	
  learn	
  about	
  how	
  the	
  project	
  is	
     ✔	
   A	
  
     doing	
  to	
  make	
  immediate	
  changes	
  to	
  improve	
  the	
  project!	
  	
  

2)  Well…	
  My	
  project	
  is	
  over,	
  but	
  I	
  want	
  to	
  learn	
  about	
  the	
  successes	
  and	
      ✔	
   B	
  
     challenges!	
  	
  
	
  
The	
  first	
  step	
  is	
  to	
  ask	
  the	
  following	
  big	
  ques-ons….	
  


•  Is	
  the	
  project	
  fulfilling	
  its	
  goals?	
  
                                                                 Video	
  
                                                                 Audio	
  
                                                                 Image	
  
•  Is	
  the	
  project	
  fulfilling	
  its	
  objec-ves?	
       Text	
  
Video	
  
          Answer	
  the	
  following	
  big	
  ques-ons….	
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Audio	
  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Image	
  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Text	
  

          Goals:	
  Do	
  you	
  agree	
  or	
  disagree	
  with	
  the	
  following	
  statement?	
  
          The	
  project	
  has	
  :	
  “Goals	
  from	
  implementa5on	
  toolbox,	
  panel	
  #4,	
  imported	
  here”	
  



                                                                                   Strongly	
                                                                                                                                                                                                         	
  disagree	
                                                                                                                                                                                                             undecided	
                                                                                                                                                                                                                                         	
  agree	
                                                                                                                                                  strongly	
  
                                                                                   disagree	
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Agree	
  

       Why?	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
       	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      more	
  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              goals….	
  


                  Objec<ves:	
  Do	
  you	
  agree	
  or	
  disagree	
  with	
  the	
  following	
  statement?	
  
                  The	
  project	
  has	
  :	
  “Objec5ves	
  from	
  implementa5on	
  toolbox,	
  panel	
  #4,	
  imported	
  here”	
  


                                                         Strongly	
                                                                                                                                                                                                                  	
  disagree	
                                                                                                                                                                                                                      undecided	
                                                                                                                                                                                                                                                   	
  agree	
                                                                                                                                                 strongly	
  
                                                         disagree	
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Agree	
  
Why?	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               More	
  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              objec-ves….	
  
Video	
  
    How	
  are	
  you	
  achieving	
  your	
                                                                                           Audio	
  
      program	
  objec-ves?	
                                                                                                          Image	
  
                                                                                                                                        Text	
  

Which	
  parts	
  of	
  your	
  project	
  is	
  working	
  well?	
  and	
  helping	
  to	
  achieve	
  your	
  objec-ves?	
  
	
   	
  Partnerships	
  
                                                                        	
  Communica-on	
  
 	
  Technology	
                                                                           	
  Maps/Visualiza-on	
  
 	
  Campaign/Messaging	
                                                                  	
  Informa-on	
  Security	
  
 	
  	
  Informa-on	
  Flows	
                                                              	
  Volunteers/Teams	
  
	
  	
  Ac-on/Feedback	
                                                                   	
  Other,	
  please	
  describe______	
  

Which	
  parts	
  of	
  the	
  project	
  need	
  improvement	
  and	
  may	
  be	
  preven-ng	
  the	
  project	
  from	
  
achieving	
  its	
  objec-ves	
  

 	
  Partnerships	
                                                                                 	
  Communica-on	
  
 	
  Technology	
                                                                                   	
  Maps/Visualiza-on	
  
 	
  Campaign/Messaging	
                                                                          	
  Informa-on	
  Security	
  
 	
  	
  Informa-on	
  Flows	
                                                                      	
  Volunteers/Teams	
  
	
  	
  Ac-on/Feedback	
                                                                           	
  Other,	
  please	
  describe______	
  
                         User	
  ac5ons:	
  
                         	
  A)	
  select	
  2	
  from	
  “working	
  well”	
  and	
  2	
  from	
  “needs	
  improvement.	
  
                         	
  B)	
  select	
  all	
  that	
  apply	
  
So	
  now	
  you’ve	
  learned	
  from	
  &	
                                                                                                                    Video	
  
                                                                                                                                                                          Audio	
  
         evaluated	
  your	
  project	
  …What	
                                                                                                                          Image	
  
        are	
  your	
  ac-on	
  plans	
  for	
  change?	
                                                                                                                  Text	
  
                                          Some	
  way	
  to	
  auto-­‐import	
  the	
  selected	
  categories	
  on	
  slide	
  6.	
  Here	
  is	
  a	
  RTE	
  example	
  	
  


Findings	
                                                                    Ac<on	
  Plan	
                                                                                           Check-­‐in	
  
(EXAMPLE)	
  Partnerships-­‐	
  We	
  have	
  a	
  strong	
                   (write	
  your	
  ac5on	
  plan	
  here	
  )	
  We	
  will	
  con5nue	
  to	
  have	
  monthly	
          (when	
  will	
  you	
  
rela-onships	
  with	
  our	
  community	
  partners,	
                       mee5ngs,	
  and	
  will	
  look	
  for	
  people	
  to	
  support	
  the	
  workshop	
  space	
  to	
     check	
  in	
  to	
  see	
  
we	
  trust	
  each	
  other.	
  We	
  have	
  monthly	
                      help	
  con5nue	
  to	
  bring	
  people	
  together.	
  	
                                               how	
  you’re	
  
mee-ngs	
  to	
  keep	
  our	
  rela-onship	
  strong.	
                                                                                                                                doing	
  with	
  your	
  
(SUCCESS!)	
                                                                                                                                                                            ac-on	
  plan?)	
  
(EXAMPLE)	
  Informa-on	
  Security-­‐	
  our	
  
informa-on	
  security	
  plan	
  is	
  working,	
  Our	
  
servers	
  are	
  secure	
  and	
  there	
  is	
  a	
  
con-ngency	
  plan.	
  Our	
  partners	
  provide	
  
monthly	
  feedback	
  about	
  their	
  concerns.	
  
There	
  has	
  been	
  no	
  security	
  events	
  yet.	
  
(SUCCESS)	
  
(EXAMPLE)	
  Volunteers-­‐	
  It	
  has	
  been	
  hard	
  to	
             	
  
keep	
  our	
  volunteers.	
  They	
  say	
  the	
  long	
  
hours	
  and	
  travel	
  are	
  difficult.	
  It	
  is	
  difficult	
  for	
  
                                                                            	
                                                                                                               Print	
  your	
  
                                                                                                                                                                                             ac-on	
  plan	
  
the	
  project	
  manager	
  to	
  train	
  each	
  new	
                                                                                                                                      now!….	
  
volunteer	
  every	
  day.	
  (CHALLENGE)	
  
Print	
  out	
  your	
  Evalua-on	
  
Here	
  are	
  the	
  different	
  parts	
  of	
  your	
  evalua-on	
  
                      	
  (you	
  can	
  click	
  on	
  each	
  one	
  to	
  print	
  specific	
  sec5ons)	
  	
  
       –  	
  (autofill	
  in	
  base	
  on	
  what	
  is	
  check	
  on	
  slide	
  5)	
  
       –  	
  	
  (autofill	
  in	
  base	
  on	
  what	
  is	
  check	
  on	
  slide	
  5)	
  
       –  	
  	
  (autofill	
  in	
  base	
  on	
  what	
  is	
  check	
  on	
  slide	
  5)	
  

       –  	
  (autofill	
  in	
  base	
  on	
  what	
  is	
  check	
  on	
  slide	
  5)	
  
       –  	
  (autofill	
  in	
  base	
  on	
  what	
  is	
  check	
  on	
  slide	
  5)	
  
       –  	
  (autofill	
  in	
  base	
  on	
  what	
  is	
  check	
  on	
  slide	
  5)	
  	
  



                                                                                                 Print	
  your	
  self-­‐
•  Print	
  all	
  of	
  your	
  checklists	
  and	
  ac-on	
  plan	
                              evalua-on	
  
                                                                                                 report	
  here….	
  
Video	
  
                                                                                                           Audio	
  
                    Partnerships	
  Checklist	
                                                            Image	
  
                                                                                                            Text	
  

	
  	
  1.	
  	
  Which	
  partnerships	
  in	
  your	
  project	
  are	
  working	
  well?	
  Why?	
  	
  
	
  
	
  	
  2.	
  Which	
  partnerships	
  in	
  your	
  projects	
  are	
  difficult?	
  Why?	
  	
  
	
  	
  
 	
  	
  3.	
  Is	
  there	
  trust	
  between	
  your	
  partnerships?	
  Why	
  or	
  why	
  not?	
  


 	
  	
  4.	
  If	
  your	
  audience	
  include	
  local	
  communi-es	
  are	
  they	
  also	
  your	
  partners?	
  How	
  is	
  it	
  
going?	
  
	
  

	
  
Video	
  
                                                                                                        Audio	
  
                    Technology	
  Checklist	
                                                           Image	
  
                                                                                                         Text	
  


 	
  	
  1.	
  	
  How	
  is	
  the	
  technology	
  support	
  (	
  example,	
  server	
  support,	
  PHP	
  support,	
  ***)?	
  What	
  
are	
  the	
  challenges?	
  	
  


 	
  	
  2.	
  Do	
  you	
  feel	
  your	
  partners,	
  volunteers,	
  and	
  audience	
  are	
  comfortable	
  with	
  the	
  
technology?	
  (SMS,	
  ushahidi	
  instance/crowdmap,	
  etc,	
  viewing	
  the	
  map)	
  	
  


 	
  	
  3.	
  Are	
  your	
  volunteer	
  or	
  teams	
  who	
  are	
  responsible	
  to	
  processing	
  messages,	
  reports,	
  
comfortable	
  with	
  the	
  technology?	
  What	
  are	
  the	
  challenges?	
  

	
  

	
  
	
  
Video	
  
       Campaign/Messaging	
  Checklist	
                                                                       Audio	
  
                                                                                                               Image	
  
                                                                                                                Text	
  

 	
  	
  1.	
  	
  Do	
  you	
  believe	
  that	
  your	
  audience	
  (or	
  crowd)	
  understand	
  the	
  purpose	
  of	
  sending	
  in	
  
informa-on?	
  	
  Why	
  or	
  Why	
  not.	
  	
  


 	
  	
  2.	
  Do	
  you	
  believe	
  that	
  your	
  audience	
  understands	
  what	
  you	
  are	
  doing	
  with	
  the	
  
informa-on?	
  And	
  how	
  they	
  will	
  be	
  able	
  to	
  see	
  the	
  results?	
  


 	
  	
  3.	
  Are	
  the	
  expecta-ons	
  of	
  your	
  audience	
  the	
  same	
  as	
  your	
  expecta-ons?	
  Why	
  or	
  Why	
  
not?	
  

 	
  	
  4.	
  What	
  needs	
  to	
  con-nue…..	
  
            	
  to	
  keep	
  your	
  messaging/campaign	
  successful	
  and	
  sustainable?	
  	
  
            	
  to	
  improve	
  your	
  campaign	
  strategy.	
  	
  

	
  
	
  
Video	
  
                                                                                                                 Audio	
  
            Informa-on	
  Flows	
  Checklist	
                                                                   Image	
  
                                                                                                                  Text	
  


 	
  	
  1.	
  Are	
  you	
  collec-ng	
  the	
  type	
  of	
  informa-on	
  you	
  planned	
  on?	
  Is	
  it	
  helping	
  you	
  achieve	
  
your	
  goals	
  and	
  objec-ves?	
  How?	
  How	
  not?	
  

	
  	
  	
  
 	
  	
  2.	
  How	
  are	
  you	
  analyzing	
  informa-on	
  (	
  verifying,	
  confirming,	
  mapping)	
  What	
  is	
  working	
  
well	
  and	
  what	
  can	
  be	
  improved?	
  

 	
  	
  3.	
  	
  Do	
  you	
  feel	
  now	
  that	
  your	
  categories	
  are	
  appropriate,	
  why	
  or	
  why	
  not?	
  

	
  	
  	
  
 	
  	
  3.	
  Click	
  here	
  to	
  evaluate	
  and	
  revise	
  (	
  or	
  re-­‐evaluate)	
  your	
  informa-on	
  flow	
  diagram	
  	
  
	
  
Video	
  
            Ac-on/Response/Feedback	
                                                                          Audio	
  
                                                                                                               Image	
  
                   Checklist	
                                                                                  Text	
  


 	
  	
  1.	
  	
  Is	
  the	
  informa-on	
  collected	
  being	
  used	
  in	
  the	
  way	
  you	
  planned?	
  
	
  
 	
  	
  2.	
  Have	
  you	
  been	
  communica-ng	
  back	
  to	
  your	
  target	
  audience/or	
  the	
  public?	
  
	
  
 	
  	
  3.	
  How	
  well	
  do	
  you	
  and	
  your	
  partners	
  feel	
  the	
  report	
  and	
  maps	
  are	
  returning	
  to	
  
decision	
  makers	
  for	
  program	
  change?	
  

 	
  	
  4.	
  If	
  it	
  has	
  been	
  more	
  difficult	
  than	
  you	
  thought	
  to	
  share	
  informa-on	
  and	
  the	
  maps	
  
with	
  your	
  par-cipants	
  and	
  audience,	
  why	
  do	
  you	
  think	
  this	
  is	
  happening?	
  
	
  
	
  	
  5.	
  Click	
  here	
  to	
  see	
  your	
  informa-on	
  flow	
  and	
  feedback	
  diagram,	
  what	
  would	
  you	
  keep	
  
the	
  same	
  and	
  what	
  would	
  you	
  do	
  differently?	
  	
  
	
  
	
  
Video	
  
                                                                                                            Audio	
  
          Communica-ons	
  Checklist	
                                                                      Image	
  
                                                                                                             Text	
  

 	
  1.	
  Are	
  your	
  par-cipants/crowd	
  communica-ng/sending	
  you	
  informa-on	
  in	
  ways	
  that	
  
you	
  thought?	
  	
  Why	
  or	
  why	
  not?	
  
	
  

 	
  	
  2.	
  What	
  part	
  of	
  these	
  communica-on	
  successes	
  are	
  due	
  to	
  technology?	
  	
  
	
  

 	
  	
  3.	
  What	
  part	
  of	
  these	
  communica-on	
  successes	
  are	
  due	
  to	
  trust,	
  other	
  reasons?	
  	
  
	
  
	
  
Video	
  
                                                                                                                   Audio	
  
           Maps/Visualiza-on	
  Checklist	
                                                                        Image	
  
                                                                                                                    Text	
  

	
  	
  1.	
  What	
  do	
  the	
  dots	
  on	
  the	
  map	
  mean	
  to	
  your	
  project?	
  To	
  your	
  par-cipants?	
  To	
  
Others?	
  	
  	
  	
  	
  

	
  
 	
  	
  2.	
  	
  Are	
  people	
  specifically	
  using	
  the	
  map	
  for	
  decision	
  making	
  and	
  ac-on?	
  How	
  are	
  they	
  
using	
  it?	
  If	
  they	
  are	
  not,	
  what	
  are	
  they	
  telling	
  you	
  as	
  the	
  reasons	
  why	
  they	
  are	
  not	
  using	
  it?	
  
	
  

 	
  	
  3.	
  How	
  do	
  all	
  of	
  your	
  audiences	
  have	
  access	
  to	
  the	
  map?	
  Do	
  they	
  know	
  the	
  way	
  to	
  find	
  
needed	
  informa-on	
  on	
  the	
  map?	
  If	
  they	
  can’t	
  or	
  have	
  difficulty,	
  why?	
  How	
  have	
  they	
  told	
  
you	
  ways	
  to	
  improved	
  the	
  access	
  and	
  	
  find	
  informa-on	
  on	
  the	
  map?	
  	
  
	
  
Video	
  
            Informa-on,	
  Privacy	
  	
  and	
  	
                                                          Audio	
  
                Security	
  Checklist	
                                                                      Image	
  
                                                                                                              Text	
  

 	
  	
  1.	
  Do	
  you	
  have	
  a	
  current	
  program	
  strategy	
  	
  for	
  privacy	
  and	
  security?	
  If	
  so	
  what	
  is	
  
working	
  well,	
  what	
  will	
  need	
  improvements?	
  	
  If	
  not	
  write	
  here	
  what	
  your	
  strategy	
  will	
  be.	
  


 	
  	
  2.	
  How	
  is	
  your	
  project	
  managing	
  the	
  risks	
  of	
  sharing	
  informa-on	
  (including	
  the	
  maps)?	
  


 	
  	
  3.	
  	
  Ask	
  all	
  of	
  your	
  partners	
  and	
  contact	
  your	
  par-cipants	
  to	
  ask	
  them	
  if	
  they	
  feel	
  secure	
  
providing	
  informa-on.	
  List	
  the	
  answers	
  here.	
  	
  
	
  
 	
  	
  3.	
  If	
  your	
  partners	
  and	
  par-cipants	
  tell	
  you	
  they	
  are	
  worried	
  about	
  privacy	
  what	
  are	
  
their	
  recommenda-ons	
  on	
  improving?	
  
	
  
Video	
  
                                                          Audio	
  
                       Teams/Volunteer	
  Checklist	
     Image	
  
                                                           Text	
  

 	
  	
  1.	
  
	
  
	
  
	
  
	
  	
  	
  
 	
  	
  2.	
  	
  

	
  
	
  
	
  
 	
  	
  3.	
  	
  
	
  
	
  
Video	
  
                                                            Audio	
  
                 (Create	
  your	
  own)	
  Checklist	
     Image	
  
                                                             Text	
  
 	
  	
  1.	
  

	
  	
  	
  
 	
  	
  2.	
  

	
  	
  
 	
  	
  3.	
  	
  
	
  
	
  
	
  	
  4.	
  	
  
	
  
	
  
	
  	
  5.	
  	
  
	
  
	
  
	
  	
  6.	
  	
  
	
  
	
  
THANK YOU FOR COMPLETING TOOLBOX #3!

   Please save this file and add your name to the title, then return it to
               support@ushahidi.com or wiki.ushahidi.com
     You will receive a report from Toolbox #3 to use in your project.

            In your email please send comments on how you
                would like this tool improved or changed!

 Thank you for being a very important part of Ushahidi’s User community!

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Ushahidi Toolbox - Real-time Evaluation

  • 1. Toolbox  #3     Real-­‐Time  Evalua-on  
  • 2. So  you’ve  done  all  of  the  planning  to  implement  your  Ushahidi/Crowdmap   pla?orm.  We’re  here  to  help  you  self-­‐evaluate  how  it’s  working!   Video   Audio   Image   Text   TWO  WAYS  TO  USE  THIS  TOOLBOX     1)  The  project  is  happening  now….I’m  ready  to  learn  about  how  the  project  is   ✔   A   doing  to  make  immediate  changes  to  improve  the  project!     2)  Well…  My  project  is  over,  but  I  want  to  learn  about  the  successes  and   ✔   B   challenges!      
  • 3. The  first  step  is  to  ask  the  following  big  ques-ons….   •  Is  the  project  fulfilling  its  goals?   Video   Audio   Image   •  Is  the  project  fulfilling  its  objec-ves?   Text  
  • 4. Video   Answer  the  following  big  ques-ons….   Audio   Image   Text   Goals:  Do  you  agree  or  disagree  with  the  following  statement?   The  project  has  :  “Goals  from  implementa5on  toolbox,  panel  #4,  imported  here”   Strongly    disagree   undecided    agree   strongly   disagree   Agree   Why?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       more   goals….   Objec<ves:  Do  you  agree  or  disagree  with  the  following  statement?   The  project  has  :  “Objec5ves  from  implementa5on  toolbox,  panel  #4,  imported  here”   Strongly    disagree   undecided    agree   strongly   disagree   Agree   Why?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       More   objec-ves….  
  • 5. Video   How  are  you  achieving  your   Audio   program  objec-ves?   Image   Text   Which  parts  of  your  project  is  working  well?  and  helping  to  achieve  your  objec-ves?      Partnerships        Communica-on      Technology      Maps/Visualiza-on      Campaign/Messaging     Informa-on  Security        Informa-on  Flows      Volunteers/Teams       Ac-on/Feedback     Other,  please  describe______   Which  parts  of  the  project  need  improvement  and  may  be  preven-ng  the  project  from   achieving  its  objec-ves      Partnerships      Communica-on      Technology      Maps/Visualiza-on      Campaign/Messaging     Informa-on  Security        Informa-on  Flows      Volunteers/Teams       Ac-on/Feedback     Other,  please  describe______   User  ac5ons:    A)  select  2  from  “working  well”  and  2  from  “needs  improvement.    B)  select  all  that  apply  
  • 6. So  now  you’ve  learned  from  &   Video   Audio   evaluated  your  project  …What   Image   are  your  ac-on  plans  for  change?   Text   Some  way  to  auto-­‐import  the  selected  categories  on  slide  6.  Here  is  a  RTE  example     Findings   Ac<on  Plan   Check-­‐in   (EXAMPLE)  Partnerships-­‐  We  have  a  strong   (write  your  ac5on  plan  here  )  We  will  con5nue  to  have  monthly   (when  will  you   rela-onships  with  our  community  partners,   mee5ngs,  and  will  look  for  people  to  support  the  workshop  space  to   check  in  to  see   we  trust  each  other.  We  have  monthly   help  con5nue  to  bring  people  together.     how  you’re   mee-ngs  to  keep  our  rela-onship  strong.   doing  with  your   (SUCCESS!)   ac-on  plan?)   (EXAMPLE)  Informa-on  Security-­‐  our   informa-on  security  plan  is  working,  Our   servers  are  secure  and  there  is  a   con-ngency  plan.  Our  partners  provide   monthly  feedback  about  their  concerns.   There  has  been  no  security  events  yet.   (SUCCESS)   (EXAMPLE)  Volunteers-­‐  It  has  been  hard  to     keep  our  volunteers.  They  say  the  long   hours  and  travel  are  difficult.  It  is  difficult  for     Print  your   ac-on  plan   the  project  manager  to  train  each  new   now!….   volunteer  every  day.  (CHALLENGE)  
  • 7. Print  out  your  Evalua-on   Here  are  the  different  parts  of  your  evalua-on    (you  can  click  on  each  one  to  print  specific  sec5ons)     –   (autofill  in  base  on  what  is  check  on  slide  5)   –     (autofill  in  base  on  what  is  check  on  slide  5)   –     (autofill  in  base  on  what  is  check  on  slide  5)   –   (autofill  in  base  on  what  is  check  on  slide  5)   –   (autofill  in  base  on  what  is  check  on  slide  5)   –   (autofill  in  base  on  what  is  check  on  slide  5)     Print  your  self-­‐ •  Print  all  of  your  checklists  and  ac-on  plan   evalua-on   report  here….  
  • 8. Video   Audio   Partnerships  Checklist   Image   Text       1.    Which  partnerships  in  your  project  are  working  well?  Why?           2.  Which  partnerships  in  your  projects  are  difficult?  Why?              3.  Is  there  trust  between  your  partnerships?  Why  or  why  not?        4.  If  your  audience  include  local  communi-es  are  they  also  your  partners?  How  is  it   going?      
  • 9. Video   Audio   Technology  Checklist   Image   Text        1.    How  is  the  technology  support  (  example,  server  support,  PHP  support,  ***)?  What   are  the  challenges?          2.  Do  you  feel  your  partners,  volunteers,  and  audience  are  comfortable  with  the   technology?  (SMS,  ushahidi  instance/crowdmap,  etc,  viewing  the  map)          3.  Are  your  volunteer  or  teams  who  are  responsible  to  processing  messages,  reports,   comfortable  with  the  technology?  What  are  the  challenges?        
  • 10. Video   Campaign/Messaging  Checklist   Audio   Image   Text        1.    Do  you  believe  that  your  audience  (or  crowd)  understand  the  purpose  of  sending  in   informa-on?    Why  or  Why  not.          2.  Do  you  believe  that  your  audience  understands  what  you  are  doing  with  the   informa-on?  And  how  they  will  be  able  to  see  the  results?        3.  Are  the  expecta-ons  of  your  audience  the  same  as  your  expecta-ons?  Why  or  Why   not?        4.  What  needs  to  con-nue…..      to  keep  your  messaging/campaign  successful  and  sustainable?        to  improve  your  campaign  strategy.        
  • 11. Video   Audio   Informa-on  Flows  Checklist   Image   Text        1.  Are  you  collec-ng  the  type  of  informa-on  you  planned  on?  Is  it  helping  you  achieve   your  goals  and  objec-ves?  How?  How  not?              2.  How  are  you  analyzing  informa-on  (  verifying,  confirming,  mapping)  What  is  working   well  and  what  can  be  improved?        3.    Do  you  feel  now  that  your  categories  are  appropriate,  why  or  why  not?              3.  Click  here  to  evaluate  and  revise  (  or  re-­‐evaluate)  your  informa-on  flow  diagram      
  • 12. Video   Ac-on/Response/Feedback   Audio   Image   Checklist   Text        1.    Is  the  informa-on  collected  being  used  in  the  way  you  planned?          2.  Have  you  been  communica-ng  back  to  your  target  audience/or  the  public?          3.  How  well  do  you  and  your  partners  feel  the  report  and  maps  are  returning  to   decision  makers  for  program  change?        4.  If  it  has  been  more  difficult  than  you  thought  to  share  informa-on  and  the  maps   with  your  par-cipants  and  audience,  why  do  you  think  this  is  happening?         5.  Click  here  to  see  your  informa-on  flow  and  feedback  diagram,  what  would  you  keep   the  same  and  what  would  you  do  differently?        
  • 13. Video   Audio   Communica-ons  Checklist   Image   Text      1.  Are  your  par-cipants/crowd  communica-ng/sending  you  informa-on  in  ways  that   you  thought?    Why  or  why  not?          2.  What  part  of  these  communica-on  successes  are  due  to  technology?            3.  What  part  of  these  communica-on  successes  are  due  to  trust,  other  reasons?        
  • 14. Video   Audio   Maps/Visualiza-on  Checklist   Image   Text       1.  What  do  the  dots  on  the  map  mean  to  your  project?  To  your  par-cipants?  To   Others?                  2.    Are  people  specifically  using  the  map  for  decision  making  and  ac-on?  How  are  they   using  it?  If  they  are  not,  what  are  they  telling  you  as  the  reasons  why  they  are  not  using  it?          3.  How  do  all  of  your  audiences  have  access  to  the  map?  Do  they  know  the  way  to  find   needed  informa-on  on  the  map?  If  they  can’t  or  have  difficulty,  why?  How  have  they  told   you  ways  to  improved  the  access  and    find  informa-on  on  the  map?      
  • 15. Video   Informa-on,  Privacy    and     Audio   Security  Checklist   Image   Text        1.  Do  you  have  a  current  program  strategy    for  privacy  and  security?  If  so  what  is   working  well,  what  will  need  improvements?    If  not  write  here  what  your  strategy  will  be.        2.  How  is  your  project  managing  the  risks  of  sharing  informa-on  (including  the  maps)?        3.    Ask  all  of  your  partners  and  contact  your  par-cipants  to  ask  them  if  they  feel  secure   providing  informa-on.  List  the  answers  here.            3.  If  your  partners  and  par-cipants  tell  you  they  are  worried  about  privacy  what  are   their  recommenda-ons  on  improving?    
  • 16. Video   Audio   Teams/Volunteer  Checklist   Image   Text        1.                    2.                3.        
  • 17. Video   Audio   (Create  your  own)  Checklist   Image   Text        1.              2.            3.             4.             5.             6.        
  • 18. THANK YOU FOR COMPLETING TOOLBOX #3! Please save this file and add your name to the title, then return it to support@ushahidi.com or wiki.ushahidi.com You will receive a report from Toolbox #3 to use in your project. In your email please send comments on how you would like this tool improved or changed! Thank you for being a very important part of Ushahidi’s User community!