SlideShare ist ein Scribd-Unternehmen logo
1 von 37
IT’S ALL ABOUT
WORKING BETTER
TOGETHER !


User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
USER STUDIO is                                                      one of France’s pioneer
          innovation by                                                service design agencies.




User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
Clients




User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
USER STUDIO designs new services
     by adopting the end-user’s point
     of view




User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
The way we see today’s question...

    How can we introduce client
    organisations to user-centered
    innovation methods such as
    co-design ?

User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
Co-design you said ?

    Is it rather...
       co-design ?
       co-creation ?

    We like to define our practice by yet
    another term: co-ideation.


User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
The User Studio’s approach...

    Creating a sector-specific framework
    (roadmap + tools) may be an efficient
    means to acclimate client organisations
    that do not traditionally employ
    user-centered innovation methods, and
    especially not co-design.


User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
Since 2009…
Local, experimental & operational contexts




User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
For example ?
High schools in the Champagne-Ardenne region




User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
Ethnographic research
                                                                            Living with high
                                                                            school students for
                                                                            several days...




User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
«Co-ideation» workshops




User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
1




    2
3
All those have lead us to finding similarities...

User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
Designers are comfortable with…

                            Flexible, non-linear processes

                            Using lots of different kinds of input
                                                                            {   necessary for the creative process

                            Exploration and ambiguity




User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
Organisations like…

                            Structured processes                            {   that minimise risk

                            Predictable outcomes




User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
...and to designing a framework to
tackle those differences.


                                                                        PINS, Rive Droite de Bordeaux, FING
   Lycée de Revin, la 27e Région
                                                                                                                    Envirobat - Méditerranée, Provence




     Plate-forme des Hauts-de-Garonne, la 27e Région




                                                                                    Service Lab Orléans, Lyonnaise des Eaux, 2011

User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
It’s called
Service Lab
Service Lab goes all the way to here !
Ethnographic research tools
  Identifiying the user’s needs
Co-ideation tools
 Generating ideas
Design
   Synthesizing ideas in a
meaningful, innovative concept
For more information...




   Article in Touchpoint 3#2
       Creating a Framework for Organisations New to Service Design
THANKS !             Contact :

                     www.userstudio.fr    Matthieu Savary
                                          savary@userstudio.fr
                     www.servicelab.fr
                     demo.servicelab.fr

                         @UserStudio




User Studio - 2011

Weitere ähnliche Inhalte

Andere mochten auch

PULSE: RRI Promising Practice Example
PULSE: RRI Promising Practice ExamplePULSE: RRI Promising Practice Example
PULSE: RRI Promising Practice ExampleCatharina_Sandholdt
 
Ideas for Leading Change: NHS The Edge Webinar Oct. 2, 2015
Ideas for Leading Change: NHS The Edge Webinar Oct. 2, 2015Ideas for Leading Change: NHS The Edge Webinar Oct. 2, 2015
Ideas for Leading Change: NHS The Edge Webinar Oct. 2, 2015Lois Kelly
 
HealthXL Asia Pacific: Changing The World Of Digital Health
HealthXL Asia Pacific: Changing The World Of Digital HealthHealthXL Asia Pacific: Changing The World Of Digital Health
HealthXL Asia Pacific: Changing The World Of Digital HealthMarie Ennis-O'Connor
 
Understanding the Influence of the Co-Design Process on Well-Being - Vink, We...
Understanding the Influence of the Co-Design Process on Well-Being - Vink, We...Understanding the Influence of the Co-Design Process on Well-Being - Vink, We...
Understanding the Influence of the Co-Design Process on Well-Being - Vink, We...ServDes
 
Shaking up the world of healthcare improvement
Shaking up the world of healthcare improvementShaking up the world of healthcare improvement
Shaking up the world of healthcare improvementHelen Bevan
 
How to create change that sticks and spreads
How to create change that sticks and spreadsHow to create change that sticks and spreads
How to create change that sticks and spreadsHelen Bevan
 
Co-production, co-design and co-construction of dementia policy
Co-production, co-design and co-construction of dementia policyCo-production, co-design and co-construction of dementia policy
Co-production, co-design and co-construction of dementia policyshibley
 
"Leading into the future": the Academy of Fabulous Stuff
"Leading into the future": the Academy of Fabulous Stuff"Leading into the future": the Academy of Fabulous Stuff
"Leading into the future": the Academy of Fabulous StuffHelen Bevan
 
An Introduction to Co-design for students
An Introduction to Co-design for studentsAn Introduction to Co-design for students
An Introduction to Co-design for studentsthinkpublic ltd
 
Health as a social movement
Health as a social movementHealth as a social movement
Health as a social movementHelen Bevan
 
"Co-creation" and "Experience Co-Creation" in Health Care
"Co-creation" and "Experience Co-Creation" in Health Care"Co-creation" and "Experience Co-Creation" in Health Care
"Co-creation" and "Experience Co-Creation" in Health CareA.R.J. (Rob) Halkes
 
12 Gifts of Digital Health: How Futuristic Technologies Changed Healthcare an...
12 Gifts of Digital Health: How Futuristic Technologies Changed Healthcare an...12 Gifts of Digital Health: How Futuristic Technologies Changed Healthcare an...
12 Gifts of Digital Health: How Futuristic Technologies Changed Healthcare an...Enspektos, LLC
 

Andere mochten auch (15)

PULSE: RRI Promising Practice Example
PULSE: RRI Promising Practice ExamplePULSE: RRI Promising Practice Example
PULSE: RRI Promising Practice Example
 
Module 5 - Moving beyond the edge
Module 5 - Moving beyond the edgeModule 5 - Moving beyond the edge
Module 5 - Moving beyond the edge
 
Ideas for Leading Change: NHS The Edge Webinar Oct. 2, 2015
Ideas for Leading Change: NHS The Edge Webinar Oct. 2, 2015Ideas for Leading Change: NHS The Edge Webinar Oct. 2, 2015
Ideas for Leading Change: NHS The Edge Webinar Oct. 2, 2015
 
HealthXL Asia Pacific: Changing The World Of Digital Health
HealthXL Asia Pacific: Changing The World Of Digital HealthHealthXL Asia Pacific: Changing The World Of Digital Health
HealthXL Asia Pacific: Changing The World Of Digital Health
 
Understanding the Influence of the Co-Design Process on Well-Being - Vink, We...
Understanding the Influence of the Co-Design Process on Well-Being - Vink, We...Understanding the Influence of the Co-Design Process on Well-Being - Vink, We...
Understanding the Influence of the Co-Design Process on Well-Being - Vink, We...
 
Shaking up the world of healthcare improvement
Shaking up the world of healthcare improvementShaking up the world of healthcare improvement
Shaking up the world of healthcare improvement
 
How to create change that sticks and spreads
How to create change that sticks and spreadsHow to create change that sticks and spreads
How to create change that sticks and spreads
 
Co design-workshop
Co design-workshopCo design-workshop
Co design-workshop
 
Co-production, co-design and co-construction of dementia policy
Co-production, co-design and co-construction of dementia policyCo-production, co-design and co-construction of dementia policy
Co-production, co-design and co-construction of dementia policy
 
"Leading into the future": the Academy of Fabulous Stuff
"Leading into the future": the Academy of Fabulous Stuff"Leading into the future": the Academy of Fabulous Stuff
"Leading into the future": the Academy of Fabulous Stuff
 
An Introduction to Co-design for students
An Introduction to Co-design for studentsAn Introduction to Co-design for students
An Introduction to Co-design for students
 
Health as a social movement
Health as a social movementHealth as a social movement
Health as a social movement
 
"Co-creation" and "Experience Co-Creation" in Health Care
"Co-creation" and "Experience Co-Creation" in Health Care"Co-creation" and "Experience Co-Creation" in Health Care
"Co-creation" and "Experience Co-Creation" in Health Care
 
101 Interactive Training Techniques
101 Interactive Training Techniques101 Interactive Training Techniques
101 Interactive Training Techniques
 
12 Gifts of Digital Health: How Futuristic Technologies Changed Healthcare an...
12 Gifts of Digital Health: How Futuristic Technologies Changed Healthcare an...12 Gifts of Digital Health: How Futuristic Technologies Changed Healthcare an...
12 Gifts of Digital Health: How Futuristic Technologies Changed Healthcare an...
 

Ähnlich wie Talk on co-design at the Finnish Institute, Paris

Presentation Promotech Labs Interreg June_30th_2011
Presentation Promotech Labs Interreg June_30th_2011Presentation Promotech Labs Interreg June_30th_2011
Presentation Promotech Labs Interreg June_30th_2011PROMOTECH CEI
 
Santoro uxss-introduction
Santoro uxss-introductionSantoro uxss-introduction
Santoro uxss-introductionESoCE - Net
 
ESUP-Portail: A Global Approach of Digital Services for Higher Education in F...
ESUP-Portail: A Global Approach of Digital Services for Higher Education in F...ESUP-Portail: A Global Approach of Digital Services for Higher Education in F...
ESUP-Portail: A Global Approach of Digital Services for Higher Education in F...matguerin
 
Touchpoint article: Service Prototyping in Action! www.service-design-network...
Touchpoint article: Service Prototyping in Action! www.service-design-network...Touchpoint article: Service Prototyping in Action! www.service-design-network...
Touchpoint article: Service Prototyping in Action! www.service-design-network...Satu Miettinen
 
LISAA-programmes
LISAA-programmesLISAA-programmes
LISAA-programmesREM Limited
 
STRATEGIC ANALYSIS OF FOUR SUSTAINABLE ACTIVITIES.
STRATEGIC ANALYSIS OF FOUR SUSTAINABLE ACTIVITIES.STRATEGIC ANALYSIS OF FOUR SUSTAINABLE ACTIVITIES.
STRATEGIC ANALYSIS OF FOUR SUSTAINABLE ACTIVITIES.designtango2013
 
MOS MindOnSite
MOS MindOnSiteMOS MindOnSite
MOS MindOnSitetelss09
 
Nicolas benoit portfolio
Nicolas benoit portfolioNicolas benoit portfolio
Nicolas benoit portfolioNibenoit
 
Pmc tips and tricks for usability testing
Pmc tips and tricks for usability testingPmc tips and tricks for usability testing
Pmc tips and tricks for usability testingpmcfinland
 
Lorraine UX resume_Jan2016
Lorraine UX resume_Jan2016Lorraine UX resume_Jan2016
Lorraine UX resume_Jan2016Lorraine Chung
 
Csedu 2012 re act presentation v1
Csedu 2012 re act presentation v1Csedu 2012 re act presentation v1
Csedu 2012 re act presentation v1Pieter De Vries
 
Introducing Open Source School, the First Software Engineering School dedicat...
Introducing Open Source School, the First Software Engineering School dedicat...Introducing Open Source School, the First Software Engineering School dedicat...
Introducing Open Source School, the First Software Engineering School dedicat...OW2
 
InnoTube: a collaborative WEB2.0 platform (presented in Paris)
InnoTube: a collaborative WEB2.0 platform (presented in Paris)InnoTube: a collaborative WEB2.0 platform (presented in Paris)
InnoTube: a collaborative WEB2.0 platform (presented in Paris)Angelo Marco LUCCINI
 
TCI 2014 Fostering competitiveness through transnational clusters networks
TCI 2014 Fostering competitiveness through transnational clusters networks TCI 2014 Fostering competitiveness through transnational clusters networks
TCI 2014 Fostering competitiveness through transnational clusters networks TCI Network
 
I-ESA 2010, The International Conference on Interoperability for Enterprise S...
I-ESA 2010, The International Conference on Interoperability for Enterprise S...I-ESA 2010, The International Conference on Interoperability for Enterprise S...
I-ESA 2010, The International Conference on Interoperability for Enterprise S...Le Scienze Web News
 

Ähnlich wie Talk on co-design at the Finnish Institute, Paris (20)

Presentation Promotech Labs Interreg June_30th_2011
Presentation Promotech Labs Interreg June_30th_2011Presentation Promotech Labs Interreg June_30th_2011
Presentation Promotech Labs Interreg June_30th_2011
 
Santoro uxss-introduction
Santoro uxss-introductionSantoro uxss-introduction
Santoro uxss-introduction
 
ESUP-Portail: A Global Approach of Digital Services for Higher Education in F...
ESUP-Portail: A Global Approach of Digital Services for Higher Education in F...ESUP-Portail: A Global Approach of Digital Services for Higher Education in F...
ESUP-Portail: A Global Approach of Digital Services for Higher Education in F...
 
Touchpoint article: Service Prototyping in Action! www.service-design-network...
Touchpoint article: Service Prototyping in Action! www.service-design-network...Touchpoint article: Service Prototyping in Action! www.service-design-network...
Touchpoint article: Service Prototyping in Action! www.service-design-network...
 
FIWARE technology seminar
FIWARE technology seminarFIWARE technology seminar
FIWARE technology seminar
 
21 Smart Cities Raúl del Pozo
21 Smart Cities Raúl del Pozo21 Smart Cities Raúl del Pozo
21 Smart Cities Raúl del Pozo
 
LISAA-programmes
LISAA-programmesLISAA-programmes
LISAA-programmes
 
06 Living Labs and Smart Cities Raul Del Pozo
06 Living Labs and Smart Cities Raul Del Pozo06 Living Labs and Smart Cities Raul Del Pozo
06 Living Labs and Smart Cities Raul Del Pozo
 
STRATEGIC ANALYSIS OF FOUR SUSTAINABLE ACTIVITIES.
STRATEGIC ANALYSIS OF FOUR SUSTAINABLE ACTIVITIES.STRATEGIC ANALYSIS OF FOUR SUSTAINABLE ACTIVITIES.
STRATEGIC ANALYSIS OF FOUR SUSTAINABLE ACTIVITIES.
 
MOS MindOnSite
MOS MindOnSiteMOS MindOnSite
MOS MindOnSite
 
Nicolas benoit portfolio
Nicolas benoit portfolioNicolas benoit portfolio
Nicolas benoit portfolio
 
Pmc tips and tricks for usability testing
Pmc tips and tricks for usability testingPmc tips and tricks for usability testing
Pmc tips and tricks for usability testing
 
Lorraine UX resume_Jan2016
Lorraine UX resume_Jan2016Lorraine UX resume_Jan2016
Lorraine UX resume_Jan2016
 
Csedu 2012 re act presentation v1
Csedu 2012 re act presentation v1Csedu 2012 re act presentation v1
Csedu 2012 re act presentation v1
 
Introducing Open Source School, the First Software Engineering School dedicat...
Introducing Open Source School, the First Software Engineering School dedicat...Introducing Open Source School, the First Software Engineering School dedicat...
Introducing Open Source School, the First Software Engineering School dedicat...
 
InnoTube: a collaborative WEB2.0 platform (presented in Paris)
InnoTube: a collaborative WEB2.0 platform (presented in Paris)InnoTube: a collaborative WEB2.0 platform (presented in Paris)
InnoTube: a collaborative WEB2.0 platform (presented in Paris)
 
TCI 2014 Fostering competitiveness through transnational clusters networks
TCI 2014 Fostering competitiveness through transnational clusters networks TCI 2014 Fostering competitiveness through transnational clusters networks
TCI 2014 Fostering competitiveness through transnational clusters networks
 
Synthesis of meetings
Synthesis of meetings Synthesis of meetings
Synthesis of meetings
 
I-ESA 2010, The International Conference on Interoperability for Enterprise S...
I-ESA 2010, The International Conference on Interoperability for Enterprise S...I-ESA 2010, The International Conference on Interoperability for Enterprise S...
I-ESA 2010, The International Conference on Interoperability for Enterprise S...
 
E-xcellence (next) - WP 4
E-xcellence (next) - WP 4E-xcellence (next) - WP 4
E-xcellence (next) - WP 4
 

Mehr von User Studio

"DATA TRIP" by DataFlo
"DATA TRIP" by DataFlo"DATA TRIP" by DataFlo
"DATA TRIP" by DataFloUser Studio
 
Présentation de User Studio à l'Observatoire des Politiques Culturelles, Gren...
Présentation de User Studio à l'Observatoire des Politiques Culturelles, Gren...Présentation de User Studio à l'Observatoire des Politiques Culturelles, Gren...
Présentation de User Studio à l'Observatoire des Politiques Culturelles, Gren...User Studio
 
1 facture, 6 heures, 2 cocas, 1 visualisation
1 facture, 6 heures, 2 cocas, 1 visualisation1 facture, 6 heures, 2 cocas, 1 visualisation
1 facture, 6 heures, 2 cocas, 1 visualisationUser Studio
 
Le Service Lab développé pour la Lyonnaise des Eaux Orléans
Le Service Lab développé pour la Lyonnaise des Eaux OrléansLe Service Lab développé pour la Lyonnaise des Eaux Orléans
Le Service Lab développé pour la Lyonnaise des Eaux OrléansUser Studio
 
Du Design au Design de Services, pour la Fabrique de l'Hospitalité du CHU de ...
Du Design au Design de Services, pour la Fabrique de l'Hospitalité du CHU de ...Du Design au Design de Services, pour la Fabrique de l'Hospitalité du CHU de ...
Du Design au Design de Services, pour la Fabrique de l'Hospitalité du CHU de ...User Studio
 
Sensibilisation au Design de Services pour La Fabrique de l'Hospitalité du CH...
Sensibilisation au Design de Services pour La Fabrique de l'Hospitalité du CH...Sensibilisation au Design de Services pour La Fabrique de l'Hospitalité du CH...
Sensibilisation au Design de Services pour La Fabrique de l'Hospitalité du CH...User Studio
 
Innovation sociale : l'approche de User Studio (table ronde autour d'Ezio Man...
Innovation sociale : l'approche de User Studio (table ronde autour d'Ezio Man...Innovation sociale : l'approche de User Studio (table ronde autour d'Ezio Man...
Innovation sociale : l'approche de User Studio (table ronde autour d'Ezio Man...User Studio
 
Collaboration avec la 27e Région
Collaboration avec la 27e RégionCollaboration avec la 27e Région
Collaboration avec la 27e RégionUser Studio
 
Design de services
Design de servicesDesign de services
Design de servicesUser Studio
 
Introduction to Service Design by User Studio
Introduction to Service Design by User StudioIntroduction to Service Design by User Studio
Introduction to Service Design by User StudioUser Studio
 

Mehr von User Studio (11)

"DATA TRIP" by DataFlo
"DATA TRIP" by DataFlo"DATA TRIP" by DataFlo
"DATA TRIP" by DataFlo
 
Présentation de User Studio à l'Observatoire des Politiques Culturelles, Gren...
Présentation de User Studio à l'Observatoire des Politiques Culturelles, Gren...Présentation de User Studio à l'Observatoire des Politiques Culturelles, Gren...
Présentation de User Studio à l'Observatoire des Politiques Culturelles, Gren...
 
Refact
RefactRefact
Refact
 
1 facture, 6 heures, 2 cocas, 1 visualisation
1 facture, 6 heures, 2 cocas, 1 visualisation1 facture, 6 heures, 2 cocas, 1 visualisation
1 facture, 6 heures, 2 cocas, 1 visualisation
 
Le Service Lab développé pour la Lyonnaise des Eaux Orléans
Le Service Lab développé pour la Lyonnaise des Eaux OrléansLe Service Lab développé pour la Lyonnaise des Eaux Orléans
Le Service Lab développé pour la Lyonnaise des Eaux Orléans
 
Du Design au Design de Services, pour la Fabrique de l'Hospitalité du CHU de ...
Du Design au Design de Services, pour la Fabrique de l'Hospitalité du CHU de ...Du Design au Design de Services, pour la Fabrique de l'Hospitalité du CHU de ...
Du Design au Design de Services, pour la Fabrique de l'Hospitalité du CHU de ...
 
Sensibilisation au Design de Services pour La Fabrique de l'Hospitalité du CH...
Sensibilisation au Design de Services pour La Fabrique de l'Hospitalité du CH...Sensibilisation au Design de Services pour La Fabrique de l'Hospitalité du CH...
Sensibilisation au Design de Services pour La Fabrique de l'Hospitalité du CH...
 
Innovation sociale : l'approche de User Studio (table ronde autour d'Ezio Man...
Innovation sociale : l'approche de User Studio (table ronde autour d'Ezio Man...Innovation sociale : l'approche de User Studio (table ronde autour d'Ezio Man...
Innovation sociale : l'approche de User Studio (table ronde autour d'Ezio Man...
 
Collaboration avec la 27e Région
Collaboration avec la 27e RégionCollaboration avec la 27e Région
Collaboration avec la 27e Région
 
Design de services
Design de servicesDesign de services
Design de services
 
Introduction to Service Design by User Studio
Introduction to Service Design by User StudioIntroduction to Service Design by User Studio
Introduction to Service Design by User Studio
 

Kürzlich hochgeladen

Niintendo Wii Presentation Template.pptx
Niintendo Wii Presentation Template.pptxNiintendo Wii Presentation Template.pptx
Niintendo Wii Presentation Template.pptxKevinYaelJimnezSanti
 
DAKSHIN BIHAR GRAMIN BANK: REDEFINING THE DIGITAL BANKING EXPERIENCE WITH A U...
DAKSHIN BIHAR GRAMIN BANK: REDEFINING THE DIGITAL BANKING EXPERIENCE WITH A U...DAKSHIN BIHAR GRAMIN BANK: REDEFINING THE DIGITAL BANKING EXPERIENCE WITH A U...
DAKSHIN BIHAR GRAMIN BANK: REDEFINING THE DIGITAL BANKING EXPERIENCE WITH A U...Rishabh Aryan
 
Color Theory Explained for Noobs- Think360 Studio
Color Theory Explained for Noobs- Think360 StudioColor Theory Explained for Noobs- Think360 Studio
Color Theory Explained for Noobs- Think360 StudioThink360 Studio
 
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptxUnit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptxNitish292041
 
General Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptxGeneral Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptxmarckustrevion
 
10 must-have Chrome extensions for designers
10 must-have Chrome extensions for designers10 must-have Chrome extensions for designers
10 must-have Chrome extensions for designersPixeldarts
 
world health day 2024.pptxgbbvggvbhjjjbbbb
world health day 2024.pptxgbbvggvbhjjjbbbbworld health day 2024.pptxgbbvggvbhjjjbbbb
world health day 2024.pptxgbbvggvbhjjjbbbbpreetirao780
 
Making and Unmaking of Chandigarh - A City of Two Plans2-4-24.ppt
Making and Unmaking of Chandigarh - A City of Two Plans2-4-24.pptMaking and Unmaking of Chandigarh - A City of Two Plans2-4-24.ppt
Making and Unmaking of Chandigarh - A City of Two Plans2-4-24.pptJIT KUMAR GUPTA
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Rndexperts
 
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...Associazione Digital Days
 
guest bathroom white and bluesssssssssss
guest bathroom white and bluesssssssssssguest bathroom white and bluesssssssssss
guest bathroom white and bluesssssssssssNadaMohammed714321
 
Piece by Piece Magazine
Piece by Piece Magazine                      Piece by Piece Magazine
Piece by Piece Magazine CharlottePulte
 
The spirit of digital place - game worlds and architectural phenomenology
The spirit of digital place - game worlds and architectural phenomenologyThe spirit of digital place - game worlds and architectural phenomenology
The spirit of digital place - game worlds and architectural phenomenologyChristopher Totten
 
AI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
AI and Design Vol. 2: Navigating the New Frontier - MorgenboosterAI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
AI and Design Vol. 2: Navigating the New Frontier - Morgenbooster1508 A/S
 
Pearl Disrtrict urban analyusis study pptx
Pearl Disrtrict urban analyusis study pptxPearl Disrtrict urban analyusis study pptx
Pearl Disrtrict urban analyusis study pptxDanielTamiru4
 
Map of St. Louis Parks
Map of St. Louis Parks                              Map of St. Louis Parks
Map of St. Louis Parks CharlottePulte
 
Pharmaceutical Packaging for the elderly.pdf
Pharmaceutical Packaging for the elderly.pdfPharmaceutical Packaging for the elderly.pdf
Pharmaceutical Packaging for the elderly.pdfAayushChavan5
 
simpson-lee_house_dt20ajshsjsjsjsjj15.pdf
simpson-lee_house_dt20ajshsjsjsjsjj15.pdfsimpson-lee_house_dt20ajshsjsjsjsjj15.pdf
simpson-lee_house_dt20ajshsjsjsjsjj15.pdfLucyBonelli
 
Iconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing servicesIconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing servicesIconic global solution
 
group_15_empirya_p1projectIndustrial.pdf
group_15_empirya_p1projectIndustrial.pdfgroup_15_empirya_p1projectIndustrial.pdf
group_15_empirya_p1projectIndustrial.pdfneelspinoy
 

Kürzlich hochgeladen (20)

Niintendo Wii Presentation Template.pptx
Niintendo Wii Presentation Template.pptxNiintendo Wii Presentation Template.pptx
Niintendo Wii Presentation Template.pptx
 
DAKSHIN BIHAR GRAMIN BANK: REDEFINING THE DIGITAL BANKING EXPERIENCE WITH A U...
DAKSHIN BIHAR GRAMIN BANK: REDEFINING THE DIGITAL BANKING EXPERIENCE WITH A U...DAKSHIN BIHAR GRAMIN BANK: REDEFINING THE DIGITAL BANKING EXPERIENCE WITH A U...
DAKSHIN BIHAR GRAMIN BANK: REDEFINING THE DIGITAL BANKING EXPERIENCE WITH A U...
 
Color Theory Explained for Noobs- Think360 Studio
Color Theory Explained for Noobs- Think360 StudioColor Theory Explained for Noobs- Think360 Studio
Color Theory Explained for Noobs- Think360 Studio
 
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptxUnit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
Unit1_Syllbwbnwnwneneneneneneentation_Sem2.pptx
 
General Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptxGeneral Knowledge Quiz Game C++ CODE.pptx
General Knowledge Quiz Game C++ CODE.pptx
 
10 must-have Chrome extensions for designers
10 must-have Chrome extensions for designers10 must-have Chrome extensions for designers
10 must-have Chrome extensions for designers
 
world health day 2024.pptxgbbvggvbhjjjbbbb
world health day 2024.pptxgbbvggvbhjjjbbbbworld health day 2024.pptxgbbvggvbhjjjbbbb
world health day 2024.pptxgbbvggvbhjjjbbbb
 
Making and Unmaking of Chandigarh - A City of Two Plans2-4-24.ppt
Making and Unmaking of Chandigarh - A City of Two Plans2-4-24.pptMaking and Unmaking of Chandigarh - A City of Two Plans2-4-24.ppt
Making and Unmaking of Chandigarh - A City of Two Plans2-4-24.ppt
 
Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025Top 10 Modern Web Design Trends for 2025
Top 10 Modern Web Design Trends for 2025
 
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
Giulio Michelon, Founder di @Belka – “Oltre le Stime: Sviluppare una Mentalit...
 
guest bathroom white and bluesssssssssss
guest bathroom white and bluesssssssssssguest bathroom white and bluesssssssssss
guest bathroom white and bluesssssssssss
 
Piece by Piece Magazine
Piece by Piece Magazine                      Piece by Piece Magazine
Piece by Piece Magazine
 
The spirit of digital place - game worlds and architectural phenomenology
The spirit of digital place - game worlds and architectural phenomenologyThe spirit of digital place - game worlds and architectural phenomenology
The spirit of digital place - game worlds and architectural phenomenology
 
AI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
AI and Design Vol. 2: Navigating the New Frontier - MorgenboosterAI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
AI and Design Vol. 2: Navigating the New Frontier - Morgenbooster
 
Pearl Disrtrict urban analyusis study pptx
Pearl Disrtrict urban analyusis study pptxPearl Disrtrict urban analyusis study pptx
Pearl Disrtrict urban analyusis study pptx
 
Map of St. Louis Parks
Map of St. Louis Parks                              Map of St. Louis Parks
Map of St. Louis Parks
 
Pharmaceutical Packaging for the elderly.pdf
Pharmaceutical Packaging for the elderly.pdfPharmaceutical Packaging for the elderly.pdf
Pharmaceutical Packaging for the elderly.pdf
 
simpson-lee_house_dt20ajshsjsjsjsjj15.pdf
simpson-lee_house_dt20ajshsjsjsjsjj15.pdfsimpson-lee_house_dt20ajshsjsjsjsjj15.pdf
simpson-lee_house_dt20ajshsjsjsjsjj15.pdf
 
Iconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing servicesIconic Global Solution - web design, Digital Marketing services
Iconic Global Solution - web design, Digital Marketing services
 
group_15_empirya_p1projectIndustrial.pdf
group_15_empirya_p1projectIndustrial.pdfgroup_15_empirya_p1projectIndustrial.pdf
group_15_empirya_p1projectIndustrial.pdf
 

Talk on co-design at the Finnish Institute, Paris

  • 1. IT’S ALL ABOUT WORKING BETTER TOGETHER ! User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 2. USER STUDIO is one of France’s pioneer innovation by service design agencies. User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 3. User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 4. Clients User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 5. USER STUDIO designs new services by adopting the end-user’s point of view User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 6. The way we see today’s question... How can we introduce client organisations to user-centered innovation methods such as co-design ? User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 7. Co-design you said ? Is it rather... co-design ? co-creation ? We like to define our practice by yet another term: co-ideation. User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 8. The User Studio’s approach... Creating a sector-specific framework (roadmap + tools) may be an efficient means to acclimate client organisations that do not traditionally employ user-centered innovation methods, and especially not co-design. User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 9. Since 2009… Local, experimental & operational contexts User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 10. For example ? High schools in the Champagne-Ardenne region User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 11. Ethnographic research Living with high school students for several days... User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 12. «Co-ideation» workshops User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 13.
  • 14. 1 2 3
  • 15.
  • 16. All those have lead us to finding similarities... User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 17. Designers are comfortable with… Flexible, non-linear processes Using lots of different kinds of input { necessary for the creative process Exploration and ambiguity User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 18. Organisations like… Structured processes { that minimise risk Predictable outcomes User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 19. ...and to designing a framework to tackle those differences. PINS, Rive Droite de Bordeaux, FING Lycée de Revin, la 27e Région Envirobat - Méditerranée, Provence Plate-forme des Hauts-de-Garonne, la 27e Région Service Lab Orléans, Lyonnaise des Eaux, 2011 User Studio - CCI Franco-Finlandaise, Institut finlandais - novembre 2011
  • 21. Service Lab goes all the way to here !
  • 22.
  • 23. Ethnographic research tools Identifiying the user’s needs
  • 24.
  • 25.
  • 26.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. Design Synthesizing ideas in a meaningful, innovative concept
  • 33.
  • 34.
  • 35.
  • 36. For more information... Article in Touchpoint 3#2 Creating a Framework for Organisations New to Service Design
  • 37. THANKS ! Contact : www.userstudio.fr Matthieu Savary savary@userstudio.fr www.servicelab.fr demo.servicelab.fr @UserStudio User Studio - 2011