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PREPARING FOR 
NEXT GENERATION 
OF eLEARNING 
PART 2 
AMIT Garg 
@gargamit100 
JAMES Rasmussen 
@ JimRasmussen4 
JEEVAN Joshi 
@jeevesj
200 Clients In 13 Countries 
Established In 2004 
US 
India 
Australia 
UK 
Middle East 
New Zealand 
Nigeria Kenya Singapore 
South Africa 
Venezuela
Our Learning Solutions 
Custom 
eLearning 
Custom 
mLearning
30+ Awards & Recognitions 
Winner of eLearning Team of 
Winner of a Silver award in CLO 
magazine's 'Learning In Practice 
Awards 2011' for UpsideLMS 
UpsideLMS listed as one of 
the 'Five Emerging LMSs to Watch' 
in CLO Magazine ('10) 
Winner of 8 Apex 
Awards of Excellence 
(‘14, '11, '09, '08 & '07) 
Winner of 12 Brandon Hall 
Excellence Awards 
(‘12, '11, '10 & '09) 
UpsideLMS featured in the '2010 
Top 20 Learning Portal Companies List' 
and '2011, 2012 & 2013 Watch List‘ 
by TrainingIndustry.com 
Winner of Red Herring 100 Asia 
Award in 2008 & finalist 
in Red Herring Global 100 ('09) 
Winner in Deloitte’s Technology 
Fast 500 Asia Pacific 2008 & 2009 program, 
and Fast 50 India 2008 program 
The Year 2013 
Featured in Training Industry's 2014 
Content Development Watch List
Clients
Presenters 
Amit Garg 
Co-Founder & Director, 
Upside Learning Solutions 
James Rasmussen 
Area VP Sales - 
Americas, 
Upside Learning Solutions 
Jeevan Joshi 
Director Client Solutions - 
Asia Pacific, 
Upside Learning Solutions
Quick Recap 
Topics covered in the first session: 
Responsive eLearning 
Tin Can
Agenda 
Integrating Social Learning 
Do It Yourself (DIY) eLearning 
Q&A
INTEGRATING SOCIAL 
LEARNING
Are you using Social Learning 
in your workplace? 
Yes 
No 
Poll
Are you using Social Media tools 
in your workplace? 
Yes 
No 
Poll
What is 
Social Learning?
Social Learning Theory 
"Learning would be exceedingly laborious, not to 
mention hazardous, if people had to rely solely on the 
effects of their own actions to inform them what to 
do. Fortunately, most human behavior is learned 
observationally through modeling: from observing 
others one forms an idea of how new behaviors are 
performed, and on later occasions this coded 
information serves as a guide for action." 
Albert Bandura 
Social Learning Theory, 1977
Social Learning Theory 
Image credit: http://blog.lib.umn.edu/paldr001/myblog/2011/10/observational-learning-simple-yet-powerful.html
What is Social Learning? 
Participating with others to 
make sense of new ideas 
Marcia Conner 
Natural continuous process of 
learning with and from others 
Jane Hart, Social Learning Handbook
What is Social Learning? 
Social 
Media 
can 
enable social 
learning 
Use of 
social media 
tools does not 
guarantee 
social 
learning
Why 
Social Learning?
Why Social Learning? 
70:20:10 
LEARNING MODEL 
70% 
20% 
10% 
On the job 
EXPERIENCE 
Mentoring 
& Coaching 
Classroom, 
Courses, & Reading 
http://www.nwlink.com/~donclark/hrd/media/70-20-10.html
Why Social Learning? 
http://www.slideshare.net/jbersin/21st-century-talent-management-the-new-ways-companies-hire-engage-and-lead
Why Social Learning? 
Millenials are coming 
2/3 
Internet access 
over car 
Source – Cisco 2011 connected world technology report 
3/10 
Working 
remotely 
3/5 
Accept lower paying job if 
they had more flexibility to 
choose devices, social 
media access, and mobility
Why Social Learning? 
Key benefits 
Increased knowledge sharing 
Greater engagement 
Less email 
Improved productivity 
Reduced travel costs 
Source – A Pulse on Social Learning: HCM Group
What is 
Informal Learning?
What is Informal Learning? 
Informal learning is the unofficial, unscheduled, impromptu way 
most of us learn to do our jobs. 
Informal learning is like riding a bicycle: the rider 
chooses the destination and the route. The cyclist 
can take a detour at a moment’s notice to admire 
the scenery or help a fellow rider. 
Formal learning is like riding a bus: the driver 
decides where the bus is going; the passengers 
are along for the ride. 
People new to the territory often ride the bus before hopping on the bike.
What is Informal Learning? 
Team - working and 
learning together 
Personal - reading, 
listening, watching, 
sharing, connecting 
Cohort – learning 
with others on a 
course 
Individual eg taking 
a self-study self-paced 
course, 
e-learning 
Individual Social 
Formal Informal 
http://strategic-hcm.blogspot.in/2011/12/integrating-formal-informal-and-social.html 
https://www.timetag.tv/learningtechnologies/play/18220 
Social Collaboration 
Work & project teams 
Communities of Practice 
Social Training 
Learning communities
What is Informal Learning? 
http://www.slideshare.net/jbersin/mobile-and-informal-learning-trends-for-2012
Making 
it 
happen
Social Learning – Barriers to adoption 
Source – A Pulse on Social Learning: HCM Group
Making It Happen 
Have a purpose / problem to solve
Making It Happen 
Purpose / Objectives 
Increasing innovation or sales win rates 
Decreasing costs or improving productivity 
Reducing staff turnover 
Improving customer satisfaction
Making It Happen 
Have a purpose / problem to solve 
Support with tools
Making It Happen 
Social Learning Tools
Making It Happen 
Social Learning Tools
Making It Happen 
Social Learning Tools 
Source – A Pulse on Social Learning: HCM Group
Social Learning Tools 
Private 
Making It Happen 
Public 
More Control 
More Secure 
Customized 
Familiarity 
Less costs 
Access to 
external experts
Making It Happen 
Have a purpose / problem to solve 
Support with tools 
Set social media policies
Making It Happen 
Social Media Policies 
Socialmediagivernance.com/policies 
3Rs at Telstra 
• Represent Yourself 
• Take Responsibility 
• Show Respect 
http://exchange.telstra.com.au/training/flip.html
Making It Happen 
Have a purpose / problem to solve 
Support with tools 
Set social media policies 
Content readiness
Making It Happen 
Content Readiness 
You will need content to start with 
Can rely on existing eLearning courses, 
documents, webinars, DIY content, etc. 
Can also think on user generated content (flip 
cams, training/instructions needed)
Making It Happen 
Have a purpose / problem to solve 
Support with tools 
Set social media policies 
Content readiness 
Encourage participation
Making It Happen 
Encourage Participation 
Evangelize, reward, 
Campaigns (formalizing the informal culture ) 
Curation responsibility 
Remember not everyone contributes
Making It Happen 
Have a purpose / problem to solve 
Support with tools 
Set social media policies 
Content readiness 
Encourage participation, 
Analytics
Making It Happen 
Analytics 
Not just usage but business drivers – 2000 
comments is not always better than 1000 
comments 
Success is easiest to measure of project based 
social learning initiatives – like improving a 
process
Making It Happen 
Have a purpose / problem to solve 
Support with tools 
Set social media policies 
Content readiness 
Encourage participation, 
Analytics 
Build culture
Making It Happen 
Build Culture 
Daily Routine 
Narration of work (Jane Hart) 
Seek Sense Share (Harold Jarche)
Making It Happen 
Have a purpose / problem to solve 
Support with tools 
Set social media policies 
Content readiness 
Encourage participation, 
Analytics 
Build culture
2 Golds for 
Blended or Informal Learning 
3 Silvers for 
Social Learning Technology
DO IT YOURSELF (DIY) 
eLEARNING
What can you eLearning DIY? 
DIY 
Course 
Development 
Rapid 
Content 
Development 
Tools 
Objects 
Simulations 
& Off the 
shelf 
Interactions 
Media 
Video Audio Graphics
Poll 
Do you DIY your eLearning ? 
Use rapid authoring tools to build courses. 
Record my own audio 
Record video 
Develop animation 
All (or most) of the above
Poll 
Why do you DIY eLearning ? 
My job role requires it 
I enjoy it 
We have limited budget 
It is faster 
All (or most) of the above
HR Outlook Oct 3013 CIDP
Budgets are reducing 
Learning and Talent Development, 2013 CIPD
How to make best of your budget 
Use technology-based learning applications 
Reduce the number of “nice to haves” 
ASTD Economic Survival Guide 
Pool learning related resources
What do you give up ? 
Time 
Required 
High 
Quality 
Reduced 
Cost
Poll 
Would you compromise on quality ? 
Yes – To reduce costs 
Yes – To save time 
No 
Depends on the situation
Case for DIY Video 
http://www.youtube.com/yt/press/statistics.html 
https://www.youtube.com/watch?v=Fy4atr80Gao 
1 billion 
unique visits 
each month 
6 billion hours 
video watched 
every month 
100 hours of 
video uploaded 
every hour 
Mobile makes 
up almost 40% 
watch time
User Cases Using for learning 
Extra material for self-paced 
learning 
Multi-lingual 
education 
Support to walking 
tours of workplaces 
for training induction 
or specific instruction. 
Share video recordings 
of guest speakers from 
remote locations 
Instructional training 
material for trades 
Record face to face 
sessions for absent 
learners 
Support learners with 
literacy and/or other 
learning difficulties 
http://flexiblelearning.net.au/plan-and-deliver/design-e-learning/gallery/video-sharing/
Equipment 
Reference : Andrew Hannan
The Shoot 
Choosing 
The space 
Framing 
Lighting 
Recording 
Reference : Andrew Hannan
The Edit Suite 
Less is more - Simple is best 
Reference : Andrew Hannan
Example 
THE BAD THE GOOD 
Reference : Andrew Hannan
DIY Approach 
Analysis Design Develop Implement Evaluate 
Needs Evaluate 
Analysis 
Get Technical 
Specifications 
Storyboard 
and script 
Produces 
Video & Adds 
Interactivity 
Incorporate in 
courses 
Storyboard 
and script 
Shoot 
Video 
Incorporate 
in courses 
You 
External 
Expert
Cost Heads 
Actors 
Video Producer 
Studio 
Production – 
Audio *& Video 
Equipment 
Software
Cost Heads 
Actors 
• Get someone in your team to act 
Video Producer 
• Shoot it yourself 
Studio 
• Indentify internal resources 
Production – Audio & Video 
• Learn the skills 
Equipment 
• Use your camera or phone 
Software 
• Use free software
Three approaches 
Production Value Cost Time 
Professional Highest Highest Longest 
DIY Middle Middle Middle 
Home Video 
Approach Lowest Lowest Shortest
Poll 
Which DIY are you interested in ? 
Professional – use external vendors 
DIY 
Home video approach
DIY Approach 
Reduces costs using a mix of 
Your - time, skills & resources 
& 
External Expertise - Editing, interactivity 
To develop learning videos 
while maintaining the best possible effectiveness and learner 
engagement
43

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Preparing for Next Generation eLearning - Part II - Social Learning & DIY

  • 1. PREPARING FOR NEXT GENERATION OF eLEARNING PART 2 AMIT Garg @gargamit100 JAMES Rasmussen @ JimRasmussen4 JEEVAN Joshi @jeevesj
  • 2. 200 Clients In 13 Countries Established In 2004 US India Australia UK Middle East New Zealand Nigeria Kenya Singapore South Africa Venezuela
  • 3. Our Learning Solutions Custom eLearning Custom mLearning
  • 4. 30+ Awards & Recognitions Winner of eLearning Team of Winner of a Silver award in CLO magazine's 'Learning In Practice Awards 2011' for UpsideLMS UpsideLMS listed as one of the 'Five Emerging LMSs to Watch' in CLO Magazine ('10) Winner of 8 Apex Awards of Excellence (‘14, '11, '09, '08 & '07) Winner of 12 Brandon Hall Excellence Awards (‘12, '11, '10 & '09) UpsideLMS featured in the '2010 Top 20 Learning Portal Companies List' and '2011, 2012 & 2013 Watch List‘ by TrainingIndustry.com Winner of Red Herring 100 Asia Award in 2008 & finalist in Red Herring Global 100 ('09) Winner in Deloitte’s Technology Fast 500 Asia Pacific 2008 & 2009 program, and Fast 50 India 2008 program The Year 2013 Featured in Training Industry's 2014 Content Development Watch List
  • 6. Presenters Amit Garg Co-Founder & Director, Upside Learning Solutions James Rasmussen Area VP Sales - Americas, Upside Learning Solutions Jeevan Joshi Director Client Solutions - Asia Pacific, Upside Learning Solutions
  • 7. Quick Recap Topics covered in the first session: Responsive eLearning Tin Can
  • 8. Agenda Integrating Social Learning Do It Yourself (DIY) eLearning Q&A
  • 10. Are you using Social Learning in your workplace? Yes No Poll
  • 11. Are you using Social Media tools in your workplace? Yes No Poll
  • 12. What is Social Learning?
  • 13. Social Learning Theory "Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behavior is learned observationally through modeling: from observing others one forms an idea of how new behaviors are performed, and on later occasions this coded information serves as a guide for action." Albert Bandura Social Learning Theory, 1977
  • 14. Social Learning Theory Image credit: http://blog.lib.umn.edu/paldr001/myblog/2011/10/observational-learning-simple-yet-powerful.html
  • 15. What is Social Learning? Participating with others to make sense of new ideas Marcia Conner Natural continuous process of learning with and from others Jane Hart, Social Learning Handbook
  • 16. What is Social Learning? Social Media can enable social learning Use of social media tools does not guarantee social learning
  • 18. Why Social Learning? 70:20:10 LEARNING MODEL 70% 20% 10% On the job EXPERIENCE Mentoring & Coaching Classroom, Courses, & Reading http://www.nwlink.com/~donclark/hrd/media/70-20-10.html
  • 19. Why Social Learning? http://www.slideshare.net/jbersin/21st-century-talent-management-the-new-ways-companies-hire-engage-and-lead
  • 20. Why Social Learning? Millenials are coming 2/3 Internet access over car Source – Cisco 2011 connected world technology report 3/10 Working remotely 3/5 Accept lower paying job if they had more flexibility to choose devices, social media access, and mobility
  • 21. Why Social Learning? Key benefits Increased knowledge sharing Greater engagement Less email Improved productivity Reduced travel costs Source – A Pulse on Social Learning: HCM Group
  • 22. What is Informal Learning?
  • 23. What is Informal Learning? Informal learning is the unofficial, unscheduled, impromptu way most of us learn to do our jobs. Informal learning is like riding a bicycle: the rider chooses the destination and the route. The cyclist can take a detour at a moment’s notice to admire the scenery or help a fellow rider. Formal learning is like riding a bus: the driver decides where the bus is going; the passengers are along for the ride. People new to the territory often ride the bus before hopping on the bike.
  • 24. What is Informal Learning? Team - working and learning together Personal - reading, listening, watching, sharing, connecting Cohort – learning with others on a course Individual eg taking a self-study self-paced course, e-learning Individual Social Formal Informal http://strategic-hcm.blogspot.in/2011/12/integrating-formal-informal-and-social.html https://www.timetag.tv/learningtechnologies/play/18220 Social Collaboration Work & project teams Communities of Practice Social Training Learning communities
  • 25. What is Informal Learning? http://www.slideshare.net/jbersin/mobile-and-informal-learning-trends-for-2012
  • 27. Social Learning – Barriers to adoption Source – A Pulse on Social Learning: HCM Group
  • 28. Making It Happen Have a purpose / problem to solve
  • 29. Making It Happen Purpose / Objectives Increasing innovation or sales win rates Decreasing costs or improving productivity Reducing staff turnover Improving customer satisfaction
  • 30. Making It Happen Have a purpose / problem to solve Support with tools
  • 31. Making It Happen Social Learning Tools
  • 32. Making It Happen Social Learning Tools
  • 33. Making It Happen Social Learning Tools Source – A Pulse on Social Learning: HCM Group
  • 34. Social Learning Tools Private Making It Happen Public More Control More Secure Customized Familiarity Less costs Access to external experts
  • 35. Making It Happen Have a purpose / problem to solve Support with tools Set social media policies
  • 36. Making It Happen Social Media Policies Socialmediagivernance.com/policies 3Rs at Telstra • Represent Yourself • Take Responsibility • Show Respect http://exchange.telstra.com.au/training/flip.html
  • 37. Making It Happen Have a purpose / problem to solve Support with tools Set social media policies Content readiness
  • 38. Making It Happen Content Readiness You will need content to start with Can rely on existing eLearning courses, documents, webinars, DIY content, etc. Can also think on user generated content (flip cams, training/instructions needed)
  • 39. Making It Happen Have a purpose / problem to solve Support with tools Set social media policies Content readiness Encourage participation
  • 40. Making It Happen Encourage Participation Evangelize, reward, Campaigns (formalizing the informal culture ) Curation responsibility Remember not everyone contributes
  • 41. Making It Happen Have a purpose / problem to solve Support with tools Set social media policies Content readiness Encourage participation, Analytics
  • 42. Making It Happen Analytics Not just usage but business drivers – 2000 comments is not always better than 1000 comments Success is easiest to measure of project based social learning initiatives – like improving a process
  • 43. Making It Happen Have a purpose / problem to solve Support with tools Set social media policies Content readiness Encourage participation, Analytics Build culture
  • 44. Making It Happen Build Culture Daily Routine Narration of work (Jane Hart) Seek Sense Share (Harold Jarche)
  • 45. Making It Happen Have a purpose / problem to solve Support with tools Set social media policies Content readiness Encourage participation, Analytics Build culture
  • 46. 2 Golds for Blended or Informal Learning 3 Silvers for Social Learning Technology
  • 47. DO IT YOURSELF (DIY) eLEARNING
  • 48. What can you eLearning DIY? DIY Course Development Rapid Content Development Tools Objects Simulations & Off the shelf Interactions Media Video Audio Graphics
  • 49. Poll Do you DIY your eLearning ? Use rapid authoring tools to build courses. Record my own audio Record video Develop animation All (or most) of the above
  • 50. Poll Why do you DIY eLearning ? My job role requires it I enjoy it We have limited budget It is faster All (or most) of the above
  • 51. HR Outlook Oct 3013 CIDP
  • 52. Budgets are reducing Learning and Talent Development, 2013 CIPD
  • 53. How to make best of your budget Use technology-based learning applications Reduce the number of “nice to haves” ASTD Economic Survival Guide Pool learning related resources
  • 54. What do you give up ? Time Required High Quality Reduced Cost
  • 55. Poll Would you compromise on quality ? Yes – To reduce costs Yes – To save time No Depends on the situation
  • 56. Case for DIY Video http://www.youtube.com/yt/press/statistics.html https://www.youtube.com/watch?v=Fy4atr80Gao 1 billion unique visits each month 6 billion hours video watched every month 100 hours of video uploaded every hour Mobile makes up almost 40% watch time
  • 57. User Cases Using for learning Extra material for self-paced learning Multi-lingual education Support to walking tours of workplaces for training induction or specific instruction. Share video recordings of guest speakers from remote locations Instructional training material for trades Record face to face sessions for absent learners Support learners with literacy and/or other learning difficulties http://flexiblelearning.net.au/plan-and-deliver/design-e-learning/gallery/video-sharing/
  • 58. Equipment Reference : Andrew Hannan
  • 59. The Shoot Choosing The space Framing Lighting Recording Reference : Andrew Hannan
  • 60. The Edit Suite Less is more - Simple is best Reference : Andrew Hannan
  • 61. Example THE BAD THE GOOD Reference : Andrew Hannan
  • 62. DIY Approach Analysis Design Develop Implement Evaluate Needs Evaluate Analysis Get Technical Specifications Storyboard and script Produces Video & Adds Interactivity Incorporate in courses Storyboard and script Shoot Video Incorporate in courses You External Expert
  • 63. Cost Heads Actors Video Producer Studio Production – Audio *& Video Equipment Software
  • 64. Cost Heads Actors • Get someone in your team to act Video Producer • Shoot it yourself Studio • Indentify internal resources Production – Audio & Video • Learn the skills Equipment • Use your camera or phone Software • Use free software
  • 65. Three approaches Production Value Cost Time Professional Highest Highest Longest DIY Middle Middle Middle Home Video Approach Lowest Lowest Shortest
  • 66. Poll Which DIY are you interested in ? Professional – use external vendors DIY Home video approach
  • 67. DIY Approach Reduces costs using a mix of Your - time, skills & resources & External Expertise - Editing, interactivity To develop learning videos while maintaining the best possible effectiveness and learner engagement
  • 68. 43

Hinweis der Redaktion

  1. Plz include the following logos: VoCollect http://www.engineering.pitt.edu/uploadedImages/Coop/Image_Library/Company_Logos/Vocollect%20logo%20PNG.png Edelman http://upload.wikimedia.org/wikipedia/en/9/9c/Edelman_Logo_Color.jpg ABB http://www.case2010.org/images/abb_logo_red.jpg Dubai Islamic Bank http://www.seeklogo.com/images/D/Dubai_Islamic_Bank-logo-9D992D1F0E-seeklogo.com.gif L’Oreal, Bell, Kraft Foods, Future Group, TYCO, Jangro, QA, Australian Aerospace, BOQ, Unilever, IBQ - \pranjaleemktgRiteshLogosClients
  2. Plz include the following logos: VoCollect http://www.engineering.pitt.edu/uploadedImages/Coop/Image_Library/Company_Logos/Vocollect%20logo%20PNG.png Edelman http://upload.wikimedia.org/wikipedia/en/9/9c/Edelman_Logo_Color.jpg ABB http://www.case2010.org/images/abb_logo_red.jpg Dubai Islamic Bank http://www.seeklogo.com/images/D/Dubai_Islamic_Bank-logo-9D992D1F0E-seeklogo.com.gif L’Oreal, Bell, Kraft Foods, Future Group, TYCO, Jangro, QA, Australian Aerospace, BOQ, Unilever, IBQ - \pranjaleemktgRiteshLogosClients
  3. Plz include the following logos: VoCollect http://www.engineering.pitt.edu/uploadedImages/Coop/Image_Library/Company_Logos/Vocollect%20logo%20PNG.png Edelman http://upload.wikimedia.org/wikipedia/en/9/9c/Edelman_Logo_Color.jpg ABB http://www.case2010.org/images/abb_logo_red.jpg Dubai Islamic Bank http://www.seeklogo.com/images/D/Dubai_Islamic_Bank-logo-9D992D1F0E-seeklogo.com.gif L’Oreal, Bell, Kraft Foods, Future Group, TYCO, Jangro, QA, Australian Aerospace, BOQ, Unilever, IBQ - \pranjaleemktgRiteshLogosClients
  4. Plz include the following logos: VoCollect http://www.engineering.pitt.edu/uploadedImages/Coop/Image_Library/Company_Logos/Vocollect%20logo%20PNG.png Edelman http://upload.wikimedia.org/wikipedia/en/9/9c/Edelman_Logo_Color.jpg ABB http://www.case2010.org/images/abb_logo_red.jpg Dubai Islamic Bank http://www.seeklogo.com/images/D/Dubai_Islamic_Bank-logo-9D992D1F0E-seeklogo.com.gif L’Oreal, Bell, Kraft Foods, Future Group, TYCO, Jangro, QA, Australian Aerospace, BOQ, Unilever, IBQ - \pranjaleemktgRiteshLogosClients
  5. elearninglearning #LRNChat
  6. elearninglearning #LRNChat
  7. IY eLearning is hardly surprising, really… and can be likened to this simple analogy: Twenty years ago, to create a slide presentation, we would need to engage the technical and creative expertise of an advertising agency, a video producer or a computer expert. Today, we think nothing of whipping up some professional-looking slides on our own, courtesy of Microsoft PowerPoint®. Similarly, today’s trend of DIY eLearning puts the content development in the hands of knowledge or content experts (also referred to as subject matter experts – SMEs). This group of DIY eLearning practitioners should possess basic computer skills with experience in creating content using PowerPoint®. DIY in eLearning does NOT mean content is developed 100% by the content experts. Rather, it is a practice that allows for less dependency on others like a professional development team. Yes, welcome to the Age of Empowerment.
  8. Typography
  9. Typography
  10. Typography
  11. Typography