Engage more Customers Re-build Trust in Internet Services, Open-Xchange - Univention Summit 2015

1. Engage more
Customers
Re-build Trust in
Internet Services
Chris Latterell
VP Marketing, Open-Xchange
January 15, 2015

2. Univention Summit 2015 – better together
! Opening the IT Marketplace
! Why Trust Matters
! Who is Open-Xchange
! Value for Value: OX App Suite
! Trusted Internet Services
! Open Cloud Alliance
! Acting on Principles
Agenda

3. Univention Summit 2015 – better together
Technology's promise?
Bring us closer together!
2007! Separates us!
2017!
?!
5X!
source: Cisco Visual Networking Index report, June 2014
http://www.cisco.com/c/en/us/solutions/service-provider/visual-networking-index-vni/index.html)

4. Univention Summit 2015 – better together
Business of the Web: not a free market
Hardware!
Music / Print!
Apps!
Email!
Browsers!
Mobile Ads/OS!
Video/Movies!
Livingroom/TV!
Navigation/Maps!
Computer OS!
Music Service!
IP Telephony!
HTML5!
!
E-Books!
Advertisement!
Search!
Cloud!
Apps!
Computer Software!
Peripherals!
Media Players!
Web Graphics!
Gaming!
Phones!
Pads!

5. Univention Summit 2015 – better together
ISP's, Hosters,
Telcos, Carriers,
ICT Industry: all
threatened by
monopolistic silos.

6. Univention Summit 2015 – better together
The Consumer is losing Control
Datakraken are eating our life's information

7. Univention Summit 2015 – better together
Data Freedom to the People
Liberation from the datakraken

8. Univention Summit 2015 – better together
Portfolio at-a-glance
2011!2010!2009!2005…2008! 2012!
OX TextOX App Suite™OX Server 5
2013!
OX Spreadsheet, OX
Drive, OXaaS, OX
Messenger, OX Guard
• Founded 2005
• 145 Employees
• 40% CAGR
• Deloitte fast 50
winner
• 1st tier
customers,
investors,board
2014!
OX Server 6
8M 15M 24M 42M 60M 82M 120M

9. Univention Summit 2015 – better together
OX App Suite: the Platform
OX Portal
Centralized Digital Hub
Social Integration
Customized Widgets (open API)
Advertising Options
OX Unified PIM
Mail
Contacts
Calendar
Tasks
OX Viewer
• PDF
• Word
• Excel
• PowerPoint
OX Documents
• OX Text
• OX Spreadsheet
MS Outlook Connector
• For Outlook power-users
OX Drive
• Cloud Storage Solution
• Native Device Apps
OX Guard
• Single-click security
Email, files
OX Messenger
• Real-time communication
• Chat/IM, presence, video
OX Mobility
• Native Device Integration
• Sync of PIM Functionality

10. Univention Summit 2015 – better together
Re-create the marketplace for your customers
Recirculation!
Drive your customers
to all corners of your
business; !
maximize ARPU!
Retention!
Keep Customers!
Reduce churn!
Competitive edge!
Revenue!
New revenue streams!
Integrate upsell paths!
Extend portfolio selling!

11. Univention Summit 2015 – better together
In Good Company

12. Univention Summit 2015 – better together
Open and Trusted ISV's Cloud Service Providers
OX & the Open Cloud Alliance
SMB's

13. Univention Summit 2015 – better together
1. A Service you use must be available from
many providers
2. It must be possible to move your data
from one to the other
3. The Service must (also) be available as
Software
4. The Software should be available in
Source Code to everyone
Open-Xchange develops real-time communications and
collaboration software and delivers it via a customer
engagement platform for service providers with a simple
approach:
Responsive design, extensible/modular back-end
(OSGi), JavaScript, webRTC; SLES, RHEL, Debian,
Univention Corporate Server, CentOS

14. Univention Summit 2015 – better together
More Information?
! Stop by our demo-point
! Chris.Latterell@Open-Xchange.com
! +49 (2761) 83 85 0
! www.open-xchange.com
#StayOpen