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happy@uxpro.be
www.uxpro.be
@uxprobe
Jan Moons
jan@uxpro.be
+32 485 697835
True insights, better apps
@creatifi_fi
#uxvue
Measure
user experience
Pet Project – 2010
UXvue Prototype
Real users in their own natural environment with their own device
• No cables, no plug-ins and no “extra” hardware
• Web technologies / app
• Moderated / un-moderated usability tests
* Based on WebRTC technology (Fiware Kurento, …)
WebRTC
Kurento
Is WebRTC ready yet?
• No standard yet
• API definition drafted by W3C – screen sharing draft February 2015
• Browsers: Chrome, Firefox & Opera (MS ORTC – bridge?)
• Mobile is another story - extensions for screen sharing 
• Cross-browser JavaScript & Kurento under continuous change
• UXvue frequent code breaks – parts from scratch
CreatiFi Grant
CreatiFI introduces the FIWARE technologies to very large relevant communities
of Creative Industries and web entrepreneurs. With a €4.8 million fund for SMEs,
web entrepreneurs and ICT developers, it supports the development of new
applications leveraging future internet technologies for the Creative
Industries.
59 applications received funding ranging from €10k to €50k to develop a
prototype, of which 18+ will be selected for additional funding of up to €100k
for commercial development and acceleration.
In addition to financial support, successful developers and entrepreneurs will be
provided with technical support, living lab validation to test applications and
explore markets and gateways to further funding.
DEMO
make users happy
build successful apps
uxpro.be
jan.moons@uxpro.be
+32 485 69 78 35

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UXvue

  • 4.
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  • 12. UXvue Prototype Real users in their own natural environment with their own device • No cables, no plug-ins and no “extra” hardware • Web technologies / app • Moderated / un-moderated usability tests * Based on WebRTC technology (Fiware Kurento, …)
  • 15. Is WebRTC ready yet? • No standard yet • API definition drafted by W3C – screen sharing draft February 2015 • Browsers: Chrome, Firefox & Opera (MS ORTC – bridge?) • Mobile is another story - extensions for screen sharing  • Cross-browser JavaScript & Kurento under continuous change • UXvue frequent code breaks – parts from scratch
  • 16. CreatiFi Grant CreatiFI introduces the FIWARE technologies to very large relevant communities of Creative Industries and web entrepreneurs. With a €4.8 million fund for SMEs, web entrepreneurs and ICT developers, it supports the development of new applications leveraging future internet technologies for the Creative Industries. 59 applications received funding ranging from €10k to €50k to develop a prototype, of which 18+ will be selected for additional funding of up to €100k for commercial development and acceleration. In addition to financial support, successful developers and entrepreneurs will be provided with technical support, living lab validation to test applications and explore markets and gateways to further funding.
  • 17. DEMO
  • 18. make users happy build successful apps uxpro.be jan.moons@uxpro.be +32 485 69 78 35

Hinweis der Redaktion

  1. Measuring user experience of apps means that you need to understand: Who your users are What they do with your app How they feel when using your app How satisfied they are when they use your app This is what we usually do…
  2. We recruit participants who satisfy certain demographic requirements and we invite them to our usability lab … a clean and pristine lab with a one-way mirror along one wall and cameras all over the room Behind this mirror participants are being observed by the product owner, developers and other stakeholders
  3. Expensive hard- and software has to be brought together to observe and record users’ behaviors and satisfaction. E.g. for mobile apps a sled with a mounted camera is needed to track the mobile screen And another camera is needed to record the users emotions
  4. VUE = Virtual Usability Environment
  5. And the lab is not the users natural environment! While they are performing pre-defined tasks on a clean computer or device they have never used or seen before Participants will never be interrupted by their wife or kids, get a phone call or an IM message while using the app.
  6. With UXvue you don’t invite a group of local participants anymore to your local lab But any person using your app no matter where they are located, the language they speak, etc. You don’t have to let them perform pre-scripted tasks but you can observe when they perform the tasks they already had in mind [Although you can always ask to perform a certain task for you…]
  7. When they have opened your app, you can ask them to join an online session They can quickly check their audio and video and start the session with you Once the session is started they just continue using the app as they normally would Or people can contact you themselves for an online session and show you what problems they are having with the app…
  8. Your stakeholders do not have to come to your usability lab neither, they just need to find a time and space and use any device They can remotely observe how people use the app They can in real-time annotate and analyze the audio/video and interaction data They can communicate through a voice channel with the user to better understand what the problems are
  9. You can even do a retrospective with your team and replay the whole interaction again
  10. Let us introduce UXvue…
  11. Web Real-Time communication API definition drafted by the World Wide Web Consortium (W3C) Supports browser-to-browser applications for voice calling, video chat and P2P file sharing Without the need of internal nor external plug-ins
  12. General Enabler
  13. Web Real-Time communication API definition drafted by the World Wide Web Consortium (W3C) Supports browser-to-browser applications for voice calling, video chat and P2P file sharing Without the need of internal nor external plug-ins