A set of 9 PowerPoint slides summarising the outputs, outcomes and lesson learnt from the JISC-funded UG-FLEX project at University of Greenwich 2009-12.

1. UG-Flex Project
(2009-2012)
MANAGING CHANGE AND
CHANGING MINDSETS:
A WORK IN PROGRESS
Resources: Claire Eustance
jiscdesignstudio.pbworks.com
UG-Flex Project Manager
ec03@gre.ac.uk / x8918
gre.ac.uk/ils/ugflex

2. BACK IN 2009….you said….

3. Over the past 3 years….we did……
Enhanced management of information
relating to the curriculum
Improved capacity for flexible curriculum
design and delivery, (informed by student
experience)
Developed strategies for better
communication
Introduced tools for programme teams to
review and enhance programmes and courses

4.  BETTER INFORMATION
MANAGEMENT relating to the
curriculum

5.  IMPROVED CAPACITY
FOR FLEXIBLE
curriculum design

6.  TOOLS FOR CREATIVE
CONVERSATIONS ON THE
CURRICULUM

7.  BETTER COMMUNICATION

8. CHANGE IS HARD……AND POSSIBLE
STARTING POINT IN 2009: PROGRESS SO FAR IN 2012:
NO TRUST = NO CHANGE NEW ENVIRONMENT FOR CHANGE
curriculum design recognition that systems
dictated by systems and reflect underlying
problems, they do not create
bureaucracy. them and so solutions must
address the underlying
problems;
“them and us” tensions
between schools and
dialogue and greater
central administration understanding; trust;
learned helplessness; acknowledgement of shared
commitment to continuous
improvement & raised
expectations;

9. CHANGE MANAGEMENT:
SOME LESSONS LEARNED
• It is the transition rather than the change itself that people
find hard;
• Relationships are empowering;
• Deal with issues not people or personalities;
• Uncertainty can be a creative time;
• Change is about culture;
• Large scale change defies logical rules;
• Understand others’ priorities;
• Listen more talk less.