1. Outsourcing Payroll / HR Administrationpresent situation, trends, future(joint study with e-xecutive)Sergey Kessel, Sales Director CIS

2. Business Process Outsourcing Use of external supplier to run non-core (and boring) business process We speak of Payroll Outsourcing and HR Administration Outsourcing

4. Both Local and Foreign companies

7. Transparency ofbusinessprocesses (4%)

9. Top management is not open (39%)

11. Lackof information (26%)

13. HR Administration 5% in 2010

14. Accounting outsourcing 15% in 2010

15. Total (financial process outsourcing) 17% in 2010

17. Questions