1. for

2. Recent Awards and Industry Recognition

4. Customers A Division of

6. Customer Issues current setup Cisco Call Manager Cisco UNITY MS Exchange UM Services SIP SIP MS OCS

10. Esnatech Application Architecture

11. Gmail Unified messaging Integrates with any phone system to deliver voice and fax access from GMAIL and Email access over the phone. Google talk Rich Phone Presence Integrated phone presence with Google talk to see who is on or off the phone and initiate click to dial off your phone ext. Calendar integrated mobility Personal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionality Knowledge Screen pops Desktop look up using Google search based on incoming caller ID and name to provide adhoc call center functionality UC web services Both desktop and web gadgets enable full dialing , presence and corporate phone search functionality from any OS or browser Google Fax services Google apps integrated fax services for fax messaging with Gmail and outbound faxing from Google docs and Gmail Google Android PBX integration integrated Android OS devices with existing phone system and PBX for station to station dialing and inbound and outbound calling of enterprise PBX Speech access to Apps Navigate Google Contacts, Calendar, and Gmail over the hone leveraging DTMF and speech commands for offline hands free access to your Google apps account Google Apps Portfolio

14. Extension of your voice infrastructure

16. Integrating voice with SF.com

18. Esnatech UC server logs into hosted application on users behalf as 3 rd party application UC server Logs into SF.com using API to find matching records to incoming caller id UC server pops up default browser with matching /Account/ contact or new contact based on Caller ID Triggers embedded SF.COM CTI dialer to initialize on login All incoming and outgoing calls logged in the appropriate contact record in SF.com LAN Esnatech UC server PBX LAN Phone network Caller User is logged into UC server via desktop software Desktop software is logged into Saleforce.com via API and security token Architecture CO

23. Dialing from Contacts

24. Dialing from leads

25. Dialing from any record

31. Packaging Packaging Basic UM Advance UM UC user Conference session Price per user $30 a user a year $45 a user a year $70 a user a year $120 per attendee per year- no usage charges Applications supported Unified Messaging with GMAIL/Salesforce.com Yes Yes Yes Outbound faxing N/A N/A Yes Dialing and screen pops from Google apps & SF.com N/A N/A Yes Advance add on options Speech server- Speech routing and dialing Yes Yes Yes Speech access to Gmail with TTS N/A Yes Yes CRM gateway N/A N/A Yes Mobile UC Clients N/A N/A Yes

32. Chatter UC services Chatter Integration Unified presence: Chatter updated automatically with your current presence “ Chatter Posts” Via e-mail or over the phone Listen to Chatter updates over the phone Embed calender and phone status in Chatter profile so users can see live presence from Chatter for better collaboration Initiate live voice call or communications from chatter

33. Fax server for SF.com Salesforce.com Fax Receiving Contact Resolution Service to automatically upload and associate server-received faxes to Salesforce.com contacts and attach/link the fax to the contact entry. Fax Sending Directly from Salesforce.com Send attached or Google doc s from Salesforce as a fax to any fax number with event resolution to SF.com record

38. Application suite for Google apps