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FACEBOOK INSIGHTS
PAGE ANALYSIS & POST ANALYSIS
OUTLINE

• Overall Brand Page Performance Dashboard


• Page Insights


• Post Analysis


• Key Notes
OVERALL BRAND PAGE PERFORMANCE
DASHBOARD
OVERALL BRAND PAGE PERFORMANCE DASHBOARD

 Create a new excel sheet




 Select the time frame for which you want to evaluate the performance

 •   Example: 20th August’12 to 26th August’12

 Formulate the excel sheet ‘DASHBOARD’ in the below mentioned format:
PAGE INSIGHTS
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 Select your ‘PAGE’ by clicking on the page in the ‘PAGES’ section, which is present on the
 left side of your NEWS FEED; as indicated below:
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 Click on ‘SEE ALL’ on the ‘INSIGHTS’ section as shown below:
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 On clicking on ‘SEE ALL’, the below mentioned screen will appear; now click on ‘EXPORT
 DATA’
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 On clicking on ‘EXPORT ALL’, the below mentioned screen will appear

 Now click on the ‘PAGE LEVEL DATA’, which would provide you with ‘PAGE INSIGHTS’
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 Select the ‘START TIME’ & ‘END TIME’; Select the ‘FILE FORMAT’ as EXCEL
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 All dates & times are in Pacific Time, therefore, it is always recommended to select dates
 TWO DAYS PRIOR to the actual Start Time & TWO DAYS POST the actual End Time


 In this case, we need to look at the Page Insights for the period 20 th August’12 till 26th
 August’12; in order to account for the Pacific Time to Indian Standard Time Adjustment,
 we would select 18th August’12 as the Star Time & 28th August’12 as the End Time


 Select ‘DOWNLOAD’
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 Once the download is completed the below mentioned window appears


 Select ‘YES’ when a window as shown below opens:
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 On opening the FACEBOOK INSIGHTS – DATA EXPORT, Select ‘ENABLE EDITING’ in order to
 analyze the data as shown below:
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 In the FACEBOOK INSIGHTS – DATA EXPORT the data required for the Current Analysis will be
 obtained in the worksheet titled ‘KEY METRICS’, as indicated below

 Sort the dates in COLUMN A and ‘DELETE’ additional dates that were selected in order to account
 for the Pacific Time & Indian Standard Time adjustment, we are now left with dates from 20th
 August’12 to 26th August’12:
PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES

 Select ‘LIFETIME TOTAL LIKES | DAILY LIKES | DAILY UNLIKES’, which are present under column ‘H’, ‘I’ &
 ‘J’ as shown below

 ‘COPY - (Ctrl + C)’ the Lifetime Fans | Daily Likes | Daily Unlikes from 20th August’12 to 26th August’12

 ‘PASTE VALUES - (Alt + E + S + V)’ the copied onto the ‘EXCEL SHEET DASHBOARD’ as shown below:


                                                                                    ‘Ctrl + C’




                                                                                  ‘Alt + E + S + V’
POST INSIGHTS
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Now click on the ‘POST LEVEL DATA’ in the below mentioned window, which would provide you with ‘POST
 INSIGHTS’


 All dates & times are in Pacific Time, therefore, it is always recommended to select dates TWO DAYS
 PRIOR to the actual Start Time & TWO DAYS POST the actual End Time


 In this case, we need to look at the Post Insights for the period 20th August’12 till 26th August’12; in order to
 account for the Pacific Time in to Indian Standard Time Adjustment, we would select 18th August’12 as
 the Star Time & 28th August’12 as the End Time


 Select ‘DOWNLOAD’
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Once the download is completed the below mentioned window appears


 Select ‘YES’ when a window as shown below opens:
POST INSIGHTS – LIKES | COMMENTS | SHARES

 On opening the FACEBOOK INSIGHTS – DATA EXPORT, Select ‘ENABLE EDITING’ in order to
 analyze the data as shown below:
POST INSIGHTS – LIKES | COMMENTS | SHARES

 In the FACEBOOK INSIGHTS – POST DATA EXPORT the data required for the Current Analysis data
 will be obtained in the 2nd worksheet titled ‘LIFETIME TALKING ABOUT THIS’

 ‘ADD a COLUMN’ next to ‘COLUMN G’, enter a time duration 12 Hours & 30 Minutes (12:30:00) in
 the cell H2 in order to Adjust Pacific Time to the Indian Standard Time, time difference is
 between them is approximately 12 Hours and 30 Minutes, as shown below:
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ADD the ‘DATES’ mentioned under the Column G ‘POSTED’ to 12:30:00, using the formula as
 mentioned below

 ‘$’ sign is pre-fixed to ‘H’ & ‘1’ in order to freeze the cell ‘H1’ so that we can ‘COPY’ &
 ‘PASTE’ the formula present in cell ‘H2’ onto the other cells present under the Column H
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ‘COPY’ & ‘PASTE’ the cell ‘H2’ on to the remaining cells of Column ‘H’
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ‘REMOVE THE FORMULA’ from the cells of ‘COLUMN H’ by COPYING all the elements of
 Column H & PASTING VALUES onto their exact same old cell locations

 Example, for removing formulae from cell H2, you COPY (Ctrl + C) the cell H2 & PASTE
 VALUES (Alt + E + S + V) onto the cell H2

 Before Removing the Formulae from cell H2, the Formula Dialog Box will contain the
 formula (Fig. BEFORE); once the formulae is removed by Pasting the values, the Formula
 Dialog Box will contain only the Date & Time (Fig. AFTER) as shown below
                                                                             BEFORE

                                      ‘Alt + E + S + V’




                                                                                AFTER
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ‘RE-TITLE COLUMN H’ as ‘POSTED’, as the time difference is now adjusted

 And then ‘DELETE COLUMN G’ as it is no longer required

 Add ‘FILTER’ to the columns of the excel; through Data  Filter or (Ctrl + Shift + L)
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Sort Column G as ‘OLDEST TO NEWEST’ as shown below:
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ‘DELETE’ additional dates that were selected in order to account for the Pacific Time &
 Indian Standard Time adjustment, we are now left with dates from 20th August’12 to 26th
 August’12:
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Please note that the Column - ‘POSTED’ contains both ‘DATE’ as well as ‘TIME’, we need to
 Separate ‘DATE’ & ‘TIME’ into two separate columns for this analysis
 In order to do so we insert a new Column Next to Column G
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Separating DATE & TIME in different Columns:
                                                           2. Select only ‘SPACE’ & press ‘NEXT’
 •   ‘SELECT’ all the elements of COLUMN G

 •   Select DATA  TEXT TO COLUMNS

 1. Press ‘NEXT’




                                       3. Press ‘FINISH’
POST INSIGHTS – LIKES | COMMENTS | SHARES

 After performed the instructions mentioned in the earlier slide, we obtain a COLUMN H as shown
 below:
 Now ‘DELETE’ the new column added which now contains the ‘TIME’ as we do not require Time for
 this analysis
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ‘ADD’ yet another new column next to Column G again & title it ‘COUNT’; FILL ALL THE
 CELLS of the columns with ‘1’, as we need to get a count of number of posts made on each
 day
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Now formulate a ‘PIVOT TABLE’ for the entire worksheet, in order to get the day-on-day
 performance of the posts made on your Brand page

 Step 1: Select All (Ctrl + A)

 Step 2: Create Pivot (Alt + D + P)  Excel List or Database  PivotTable
                                                                            2. Press ‘NEXT’
 1. Press ‘NEXT’




                                        3. Press ‘FINISH’
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ‘PIVOT TABLE’ appears as shown below
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ‘DRAG & DROP’ Posted into ‘ROW LABELS’ as shown below
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ‘DRAG & DROP’ Count, Like, Comment & Share into ‘VALUES’ as shown below
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Change ‘VALUE FIELD SETTINGS’ to ‘SUM’ for all the elements in ‘VALUES’ as shown below

  Select ‘VALUE FIELD SETTINGS’


                                                                             Select ‘SUM’
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Once the ‘VALUE FIELD SETTINGS’ of all the elements in ‘VALUES’ are changed to ‘SUM’,
 the below mentioned table is obtained:
POST INSIGHTS – LIKES | COMMENTS | SHARES

 COPY ‘SUM OF COUNT’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into
 the ‘POSTS’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below:


                  ‘Ctrl + C’




                                 ‘Alt + E + S + V’
POST INSIGHTS – LIKES | COMMENTS | SHARES

 COPY ‘SUM OF LIKE’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into the
 ‘LIKES’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below:


                          ‘Ctrl + C’




                                       ‘Alt + E + S + V’
POST INSIGHTS – LIKES | COMMENTS | SHARES

 COPY ‘SUM OF COMMENT’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V)
 into the ‘COMMENTS’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below:


                                ‘Ctrl + C’




                                        ‘Alt + E + S + V’
POST INSIGHTS – LIKES | COMMENTS | SHARES

 COPY ‘SUM OF SHARE’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into
 the ‘SHARES’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below:


                      ‘Ctrl + C’




                                              ‘Alt + E + S + V’
POST INSIGHTS – LIKES | COMMENTS | SHARES

 APPLAUSE RATE = (LIKES / POSTS / FANS) * 1000000 : It is defined as the number of LIKES
 per POST per 1Million Fans

 APPLAUSE RATE FORMULAE is mentioned in the EXCEL SHEET DASHBOARD below, the same
 is applied to all the remaining cell of COLUMN J
POST INSIGHTS – LIKES | COMMENTS | SHARES

 CONVERSATION RATE = (COMMENTS / POSTS / FANS) * 1000000 : It is defined as the
 number of COMMENTS per POST per 1Million Fans

 CONVERSATION RATE FORMULAE is mentioned in the EXCEL SHEET DASHBOARD below, the
 same is applied to all the remaining cell of COLUMN K
POST INSIGHTS – LIKES | COMMENTS | SHARES

 AMPLIFICATION RATE = (SHARES / POSTS / FANS) * 1000000 : It is defined as the number of
 SHARES per POST per 1Million Fans

 AMPLIFICATION RATE FORMULAE is mentioned in the EXCEL SHEET DASHBOARD below, the
 same is applied to all the remaining cell of COLUMN L
POST INSIGHTS – LIKES | COMMENTS | SHARES

 ADD the total number of POSTS, LIKES, COMMENTS & SHARES; the formulae for the same is as
 mentioned below, this would determine ABSOLUTE COUNT of the PAGE ACTIVITY;

 APPLY the formulae for the cells G11, H11 & I11

 APPLAUSE RATE, CONVERSATION RATE & AMPLIFICATION RATE CANNOT BE ADDED
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Calculate the average number of LIKES, COMMENTS & SHARES; per 1 POST; the formulae for the
 same is as mentioned below, which determines AVG. PERFORMANCE OF EACH POST;

 Since, we are the determining average Likes, Comments, Shares; CELL F12 will contain ‘1’ which
 indicates ‘1 POST’

 ‘$’ is pre-fixed to ‘F’ & ‘11’ in order to freeze the cell: TOTAL NUMBER OF POSTS; apply the same
 formulae for the cells G12, H12 & I12 to get Avg. Likes / Post; Comments / Posts & Shares / Post
POST INSIGHTS – LIKES | COMMENTS | SHARES

 Calculate the average APPLAUSE RATE, CONVERSATION RATE & AMPLIFICATION RATE; the
 formulae for the same is as mentioned below;

 APPLY the formulae for the cells J12, K12 & L12
KEY NOTES
KEY NOTES

 •   ‘TOTAL FIGURES’; is useful to understand the ABSOLUTE COUNT of the OVERALL PAGE
     ACTIVITY

 •   ‘AVERAGE FIGURES’ is useful to understand the AVERAGE PERFORMANCE of EACH POST

 •   ‘APPLAUSE RATE, CONVERSATION RATE & AMPLIFICATION RATE’; is useful while one wants to
     analyze the growth of the brand page’s performance over a period of time

 •   These THREE measurement units NORMALIZE the NUMBER OF POSTS made as well the
     NUMBER OF LIFETIME FANS over the period

 •   Therefore, it helps us to determine whether LIKES / POST / 1MILLION FANS or COMMENTS /
     POST / 1 MILLION FANS or SHARES / POST / 1 MILLION FANS has increased / decreased from
     one Time Frame to another
www.facebook.com/digitaltrivone

 www.twitter.com/digitaltrivone

 www.slideshare.net/trivonedigital




THANK YOU
         Praneeth Marisa;
         Social Media Community Manager

            @The_Devante

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FB Page Insights & Post Analysis

  • 2. OUTLINE • Overall Brand Page Performance Dashboard • Page Insights • Post Analysis • Key Notes
  • 3. OVERALL BRAND PAGE PERFORMANCE DASHBOARD
  • 4. OVERALL BRAND PAGE PERFORMANCE DASHBOARD Create a new excel sheet Select the time frame for which you want to evaluate the performance • Example: 20th August’12 to 26th August’12 Formulate the excel sheet ‘DASHBOARD’ in the below mentioned format:
  • 6. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES Select your ‘PAGE’ by clicking on the page in the ‘PAGES’ section, which is present on the left side of your NEWS FEED; as indicated below:
  • 7. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES Click on ‘SEE ALL’ on the ‘INSIGHTS’ section as shown below:
  • 8. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES On clicking on ‘SEE ALL’, the below mentioned screen will appear; now click on ‘EXPORT DATA’
  • 9. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES On clicking on ‘EXPORT ALL’, the below mentioned screen will appear Now click on the ‘PAGE LEVEL DATA’, which would provide you with ‘PAGE INSIGHTS’
  • 10. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES Select the ‘START TIME’ & ‘END TIME’; Select the ‘FILE FORMAT’ as EXCEL
  • 11. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES All dates & times are in Pacific Time, therefore, it is always recommended to select dates TWO DAYS PRIOR to the actual Start Time & TWO DAYS POST the actual End Time In this case, we need to look at the Page Insights for the period 20 th August’12 till 26th August’12; in order to account for the Pacific Time to Indian Standard Time Adjustment, we would select 18th August’12 as the Star Time & 28th August’12 as the End Time Select ‘DOWNLOAD’
  • 12. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES Once the download is completed the below mentioned window appears Select ‘YES’ when a window as shown below opens:
  • 13. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES On opening the FACEBOOK INSIGHTS – DATA EXPORT, Select ‘ENABLE EDITING’ in order to analyze the data as shown below:
  • 14. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES In the FACEBOOK INSIGHTS – DATA EXPORT the data required for the Current Analysis will be obtained in the worksheet titled ‘KEY METRICS’, as indicated below Sort the dates in COLUMN A and ‘DELETE’ additional dates that were selected in order to account for the Pacific Time & Indian Standard Time adjustment, we are now left with dates from 20th August’12 to 26th August’12:
  • 15. PAGE INSIGHTS – LIFETIME FANS | NEW LIKES | UNLIKES Select ‘LIFETIME TOTAL LIKES | DAILY LIKES | DAILY UNLIKES’, which are present under column ‘H’, ‘I’ & ‘J’ as shown below ‘COPY - (Ctrl + C)’ the Lifetime Fans | Daily Likes | Daily Unlikes from 20th August’12 to 26th August’12 ‘PASTE VALUES - (Alt + E + S + V)’ the copied onto the ‘EXCEL SHEET DASHBOARD’ as shown below: ‘Ctrl + C’ ‘Alt + E + S + V’
  • 17. POST INSIGHTS – LIKES | COMMENTS | SHARES Now click on the ‘POST LEVEL DATA’ in the below mentioned window, which would provide you with ‘POST INSIGHTS’ All dates & times are in Pacific Time, therefore, it is always recommended to select dates TWO DAYS PRIOR to the actual Start Time & TWO DAYS POST the actual End Time In this case, we need to look at the Post Insights for the period 20th August’12 till 26th August’12; in order to account for the Pacific Time in to Indian Standard Time Adjustment, we would select 18th August’12 as the Star Time & 28th August’12 as the End Time Select ‘DOWNLOAD’
  • 18. POST INSIGHTS – LIKES | COMMENTS | SHARES Once the download is completed the below mentioned window appears Select ‘YES’ when a window as shown below opens:
  • 19. POST INSIGHTS – LIKES | COMMENTS | SHARES On opening the FACEBOOK INSIGHTS – DATA EXPORT, Select ‘ENABLE EDITING’ in order to analyze the data as shown below:
  • 20. POST INSIGHTS – LIKES | COMMENTS | SHARES In the FACEBOOK INSIGHTS – POST DATA EXPORT the data required for the Current Analysis data will be obtained in the 2nd worksheet titled ‘LIFETIME TALKING ABOUT THIS’ ‘ADD a COLUMN’ next to ‘COLUMN G’, enter a time duration 12 Hours & 30 Minutes (12:30:00) in the cell H2 in order to Adjust Pacific Time to the Indian Standard Time, time difference is between them is approximately 12 Hours and 30 Minutes, as shown below:
  • 21. POST INSIGHTS – LIKES | COMMENTS | SHARES ADD the ‘DATES’ mentioned under the Column G ‘POSTED’ to 12:30:00, using the formula as mentioned below ‘$’ sign is pre-fixed to ‘H’ & ‘1’ in order to freeze the cell ‘H1’ so that we can ‘COPY’ & ‘PASTE’ the formula present in cell ‘H2’ onto the other cells present under the Column H
  • 22. POST INSIGHTS – LIKES | COMMENTS | SHARES ‘COPY’ & ‘PASTE’ the cell ‘H2’ on to the remaining cells of Column ‘H’
  • 23. POST INSIGHTS – LIKES | COMMENTS | SHARES ‘REMOVE THE FORMULA’ from the cells of ‘COLUMN H’ by COPYING all the elements of Column H & PASTING VALUES onto their exact same old cell locations Example, for removing formulae from cell H2, you COPY (Ctrl + C) the cell H2 & PASTE VALUES (Alt + E + S + V) onto the cell H2 Before Removing the Formulae from cell H2, the Formula Dialog Box will contain the formula (Fig. BEFORE); once the formulae is removed by Pasting the values, the Formula Dialog Box will contain only the Date & Time (Fig. AFTER) as shown below BEFORE ‘Alt + E + S + V’ AFTER
  • 24. POST INSIGHTS – LIKES | COMMENTS | SHARES ‘RE-TITLE COLUMN H’ as ‘POSTED’, as the time difference is now adjusted And then ‘DELETE COLUMN G’ as it is no longer required Add ‘FILTER’ to the columns of the excel; through Data  Filter or (Ctrl + Shift + L)
  • 25. POST INSIGHTS – LIKES | COMMENTS | SHARES Sort Column G as ‘OLDEST TO NEWEST’ as shown below:
  • 26. POST INSIGHTS – LIKES | COMMENTS | SHARES ‘DELETE’ additional dates that were selected in order to account for the Pacific Time & Indian Standard Time adjustment, we are now left with dates from 20th August’12 to 26th August’12:
  • 27. POST INSIGHTS – LIKES | COMMENTS | SHARES Please note that the Column - ‘POSTED’ contains both ‘DATE’ as well as ‘TIME’, we need to Separate ‘DATE’ & ‘TIME’ into two separate columns for this analysis In order to do so we insert a new Column Next to Column G
  • 28. POST INSIGHTS – LIKES | COMMENTS | SHARES Separating DATE & TIME in different Columns: 2. Select only ‘SPACE’ & press ‘NEXT’ • ‘SELECT’ all the elements of COLUMN G • Select DATA  TEXT TO COLUMNS 1. Press ‘NEXT’ 3. Press ‘FINISH’
  • 29. POST INSIGHTS – LIKES | COMMENTS | SHARES After performed the instructions mentioned in the earlier slide, we obtain a COLUMN H as shown below: Now ‘DELETE’ the new column added which now contains the ‘TIME’ as we do not require Time for this analysis
  • 30. POST INSIGHTS – LIKES | COMMENTS | SHARES ‘ADD’ yet another new column next to Column G again & title it ‘COUNT’; FILL ALL THE CELLS of the columns with ‘1’, as we need to get a count of number of posts made on each day
  • 31. POST INSIGHTS – LIKES | COMMENTS | SHARES Now formulate a ‘PIVOT TABLE’ for the entire worksheet, in order to get the day-on-day performance of the posts made on your Brand page Step 1: Select All (Ctrl + A) Step 2: Create Pivot (Alt + D + P)  Excel List or Database  PivotTable 2. Press ‘NEXT’ 1. Press ‘NEXT’ 3. Press ‘FINISH’
  • 32. POST INSIGHTS – LIKES | COMMENTS | SHARES ‘PIVOT TABLE’ appears as shown below
  • 33. POST INSIGHTS – LIKES | COMMENTS | SHARES ‘DRAG & DROP’ Posted into ‘ROW LABELS’ as shown below
  • 34. POST INSIGHTS – LIKES | COMMENTS | SHARES ‘DRAG & DROP’ Count, Like, Comment & Share into ‘VALUES’ as shown below
  • 35. POST INSIGHTS – LIKES | COMMENTS | SHARES Change ‘VALUE FIELD SETTINGS’ to ‘SUM’ for all the elements in ‘VALUES’ as shown below Select ‘VALUE FIELD SETTINGS’ Select ‘SUM’
  • 36. POST INSIGHTS – LIKES | COMMENTS | SHARES Once the ‘VALUE FIELD SETTINGS’ of all the elements in ‘VALUES’ are changed to ‘SUM’, the below mentioned table is obtained:
  • 37. POST INSIGHTS – LIKES | COMMENTS | SHARES COPY ‘SUM OF COUNT’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into the ‘POSTS’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below: ‘Ctrl + C’ ‘Alt + E + S + V’
  • 38. POST INSIGHTS – LIKES | COMMENTS | SHARES COPY ‘SUM OF LIKE’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into the ‘LIKES’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below: ‘Ctrl + C’ ‘Alt + E + S + V’
  • 39. POST INSIGHTS – LIKES | COMMENTS | SHARES COPY ‘SUM OF COMMENT’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into the ‘COMMENTS’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below: ‘Ctrl + C’ ‘Alt + E + S + V’
  • 40. POST INSIGHTS – LIKES | COMMENTS | SHARES COPY ‘SUM OF SHARE’ elements in ‘PIVOT TABLE’ & PASTE VALUES (Alt + E + S + V) into the ‘SHARES’ Column in ‘EXCEL SHEET DASHBOARD’, as shown below: ‘Ctrl + C’ ‘Alt + E + S + V’
  • 41. POST INSIGHTS – LIKES | COMMENTS | SHARES APPLAUSE RATE = (LIKES / POSTS / FANS) * 1000000 : It is defined as the number of LIKES per POST per 1Million Fans APPLAUSE RATE FORMULAE is mentioned in the EXCEL SHEET DASHBOARD below, the same is applied to all the remaining cell of COLUMN J
  • 42. POST INSIGHTS – LIKES | COMMENTS | SHARES CONVERSATION RATE = (COMMENTS / POSTS / FANS) * 1000000 : It is defined as the number of COMMENTS per POST per 1Million Fans CONVERSATION RATE FORMULAE is mentioned in the EXCEL SHEET DASHBOARD below, the same is applied to all the remaining cell of COLUMN K
  • 43. POST INSIGHTS – LIKES | COMMENTS | SHARES AMPLIFICATION RATE = (SHARES / POSTS / FANS) * 1000000 : It is defined as the number of SHARES per POST per 1Million Fans AMPLIFICATION RATE FORMULAE is mentioned in the EXCEL SHEET DASHBOARD below, the same is applied to all the remaining cell of COLUMN L
  • 44. POST INSIGHTS – LIKES | COMMENTS | SHARES ADD the total number of POSTS, LIKES, COMMENTS & SHARES; the formulae for the same is as mentioned below, this would determine ABSOLUTE COUNT of the PAGE ACTIVITY; APPLY the formulae for the cells G11, H11 & I11 APPLAUSE RATE, CONVERSATION RATE & AMPLIFICATION RATE CANNOT BE ADDED
  • 45. POST INSIGHTS – LIKES | COMMENTS | SHARES Calculate the average number of LIKES, COMMENTS & SHARES; per 1 POST; the formulae for the same is as mentioned below, which determines AVG. PERFORMANCE OF EACH POST; Since, we are the determining average Likes, Comments, Shares; CELL F12 will contain ‘1’ which indicates ‘1 POST’ ‘$’ is pre-fixed to ‘F’ & ‘11’ in order to freeze the cell: TOTAL NUMBER OF POSTS; apply the same formulae for the cells G12, H12 & I12 to get Avg. Likes / Post; Comments / Posts & Shares / Post
  • 46. POST INSIGHTS – LIKES | COMMENTS | SHARES Calculate the average APPLAUSE RATE, CONVERSATION RATE & AMPLIFICATION RATE; the formulae for the same is as mentioned below; APPLY the formulae for the cells J12, K12 & L12
  • 48. KEY NOTES • ‘TOTAL FIGURES’; is useful to understand the ABSOLUTE COUNT of the OVERALL PAGE ACTIVITY • ‘AVERAGE FIGURES’ is useful to understand the AVERAGE PERFORMANCE of EACH POST • ‘APPLAUSE RATE, CONVERSATION RATE & AMPLIFICATION RATE’; is useful while one wants to analyze the growth of the brand page’s performance over a period of time • These THREE measurement units NORMALIZE the NUMBER OF POSTS made as well the NUMBER OF LIFETIME FANS over the period • Therefore, it helps us to determine whether LIKES / POST / 1MILLION FANS or COMMENTS / POST / 1 MILLION FANS or SHARES / POST / 1 MILLION FANS has increased / decreased from one Time Frame to another
  • 49. www.facebook.com/digitaltrivone www.twitter.com/digitaltrivone www.slideshare.net/trivonedigital THANK YOU Praneeth Marisa; Social Media Community Manager @The_Devante