1. Tristan D. Thompson
4250 E Busby Dr, Sierra Vista, AZ
808-266-0192
thompson.d.tristan@gmail.com
Objective: Obtain a position as an Information Technology Specialist.
Executive Summary
Accomplished Information Management Officerwith7 years of experience. Managed a LAN/WAN of
5,500 users and troubleshot a variety of issues from ActiveDirectory to regional wide network
degradation. Maintained standardized desktop environment, including standardized computer
configuration, softwareproduct releases, security patches, laptop management, peripheral device
operations, and standardized software configuration.Certified in both Network+and Security+.
Was able to obtain and hold a secret security clearance forthe entire term served in the Army.
Professional Experience
Data Security Analyzer
STG - Fort Huachuca, AZ
October 2015 to present
Responsibilities
Provided tier 0 IT support for over 850 users, while also managing continuity of major software
licenses. Requirements include monitoring user compliance IAW AR 25‐ 1 and AR 25‐ 2
requirements in coordination with NETCOM HQ staff IMO; draft user guidelines and other
communicationmedia; provide assistanceto NETCOM subordinate Commands regarding
application of IT standards, certifications, and training requirements; process software installation
and associated license issue requests coordinating with the NEC as required; NETCOM HQ site
migrations, software/hardware upgrades, and other IT installations; and NETCOM Headquarters
Telephone Control Officer (TCO)with review of telephone bills to identify anomalous charges
and other trends.
Operations Watch Officer
Army - Fort Huachuca, AZ
January 2015 to September 2015
Responsibilities
Release management and global network configuration management compliance for the Army's
network, supporting over 1.4 million users. Coordinated across multiple Department of Defense
organizations and government agencies providing actionable information to the Network
Enterprise Technology Command Commander and key leaders. Ensured maximum visibility on
all Commander's Information Requests, Serious Incident Reports and Authorized Service
Interruptions that had Army wide network impact.

2. Proactive Data Analyst
Army - Fort Huachuca, AZ
September 2013 to January 2015
Responsibilities
Proactively analyzed all of the Army's installation networks across the continental U.S. Doing
this, I identified all congested networks and equipment failures. Traveled to installations to
troubleshoot on-sites where issues were outside of their capabilities of the assigned personnel.
Information Management Officer
Army - Wheeler Army Airfield, HI
February 2011 to March 2013
Responsibilities
Served as the primary Information Management Officer for the 25th Combat Aviation Brigade
before, during, and after a deployment to Kandahar Afghanistan. Managed IT help
desk/customer support operations, providing multi-tiered customer service, office and
technology relocations, and setting network access permissions through the use of Active
Directory, CA Unified Management, and BMC Remedy Tools.
Active Directory policy implementation managing the enterprise Active Directory structure from
the furthest level down to the local organizational units. Managed access requests in Active
Directory, Group Policy requests, DNS and DHCP requests, as well as implementing new and
updated Active Directory policies and infrastructure. This resulted in the success of the networks
integrity and continuity.
Automated Data Processing Security Specialist
Army - Wheeler Army Airfield, HI
April 2009 to January 2011
Responsibilities
Served as an Automated Data Processing Security Specialist for the 209th Aviation Support
Battalion in support of operation Iraqi Freedom. My unprecedented understanding of network
security operations and voice over internet protocol ensured reliable and secure voice
communications for all of the brigade. 3,200 to 5,500 users.
Information Technology Specialist
Army
April 2009 to December 2015
Information systems operator-analyst supervises, installs, operates and performs unit level
maintenance on multi-functional/multi-user information processing systems, peripheral
equipment, and associated devices in mobile and fixed facilities; performs analyst and
information assurance functions; constructs, edits, and tests computer system programs;
conducts data system studies and prepares documentation and specifications for proposals;
operates and performs Preventive Maintenance Checks and Services (PMCS) on assigned
vehicles and power generators.

3. Education
* High School Diploma
Certifications
* Network+
* Security+
* Windows 7 Configuring