Session Description Is your sales team using proven scientific methods to change people? Or, are they wasting their valuable time and not effecting decision-makers? Today, when our clients are already bombarded with sales messages, do your sales and marketing people already know what has been scientifically proven. Now, more than ever, it’s increasingly important to know the truth about what moves others to change, to comply with requests. Dr. Robert Cialdini has spent over 30 years studying what works most forcefully and reliably to produce “yes”, making him the acknowledged expert in the fields of social influence and persuasion. His classic book, Influence has sold millions of copies world-wide. Join us for this overview of what the science has proven and what small, costless changes your people can make to have optimal effects on your sales. In this case…what they don’t know can you. In this session Dr. Cialdini will cover: What makes this is a science The Six Universal Principles of Influence How one UK government agency saved over a billion pounds using these powerful principles How your people can easily use these same underlying principles as well—often by altering just a word or two in their persuasive messages