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HPSJ Orientation 
Success @ HML = 
Success @ ONU 
Professor Traci Welch Moritz 
Public Services Librarian 
Heterick Memorial Library
Introduction 
• Welcome 
• Professor Moritz, t-moritz@onu.edu 
• Feel free to visit or email 
• Librarians on duty 8-4:30, 6-9 Mon – Thurs, 
8-4:30 Friday and 10-3:30 on Sundays
WELCOME to the LIBRARY
Librarian of HML 
Professor Baril 
Professor Moritz 
Professor Donley 
Professor Logsdon Ms Kobeila
What you can expect from HML 
• Knowledgeable degreed librarians on 
duty over 60 hours per week 
• Friendly faces ready to help 101.5 hours 
per week 
• Access to the resources you need both 
on and off campus 
• Resources available in a timely manner
What we expect you to know 
OhioLINK 
POLAR 
WorldCAT 
1.6+ billion items 
Ca. 48,000,000 
items 
Ca. 400,000 
items
+ even more! 
• 230+ Databases 
• 350+ print periodical 
subscriptions 
• Tens of Thousands of online 
journals 
• Juvenile collection 
• Audiovisuals – physical and 
streaming
How am I going to remember everything you 
are going to tell me?
Research Guide
10 
Research Ethics 
• Plagiarism - “...the wrongful appropriation or 
purloining, and publication as one’s own, the ideas or 
the expression of the ideas (literary, artistic, musical, 
mechanical, etc.) of an other.” – see Heterick Help 
Page, Also Student Code of Conduct 
• Copyright - intended to promote the arts and the 
sciences. It does this by providing authors of original 
literary, dramatic, musical, artistic, and certain other 
intellectual works the ability to control how their work 
is used by others.
11 
Research Ethics 
• In other words, to plagiarize is to 
copy someone else’s work without 
giving him/her credit. 
1 
• Plagiarism is not always intentional. You 
can do it by accident, but it is still 
against the law. If you ever have 1 
a 
question about whether something is 
plagiarized, please ask! 
1. How not to plagiarize your report -- Shannon Hosier Mersand
12 
Research Ethics 
How may I avoid plagiarizing?2 
• Identify any information that would not be considered 
common knowledge 
• Unless in direct quotes, make sure you paraphrase 
what the original author said 
• Use a quote if you can’t think of a way to paraphrase 
the information 
• always, Always, ALWAYS cite the source of any 
information in your paper which is not considered 
common knowledge. If you are unsure if something is 
common knowledge, cite it! 
2 How not to plagiarize your report -- Shannon Hosier Mersand
13 
Research Ethics 
3 
So what is common knowledge 
Things that are found in a number of places, and are 
likely to be known by a large number of people. 
Examples: 
– The sky is blue 
– Grass is usually green 
– George Washington was the 1st president of the United States 
3 How not to plagiarize your report -- Shannon Hosier Mersand
14 
Research Ethics 
What does paraphrase mean? 
Main Entry: 1para·phrase 
1 : a restatement of a text, passage, or 
work giving the meaning in another form 
From Merriam-Webster’s Online Dictionary http://www.m-w.com
15 
Research Ethics 
What does it mean to put something 
in my own words? 
4 
When you paraphrase something, it is different 
than putting it in your own words. When you 
put something in your own words, you are 
making a statement about the information you 
have found, rather than just restating the 
information. Usually there is an opinion of 
some sort in something “in your own words” 
4 How not to plagiarize your report -- Shannon Hosier Mersand
16 
Research Ethics 
What is a quote? 
• Main Entry: 1quote 
1 a : to speak or write (a passage) from 
another usually with credit 
acknowledgment b : to repeat a 
passage from, especially in 
substantiation or illustration 
From Merriam-Webster’s Online Dictionary http://www.m-w.com
17 
Research Ethics 
What is a citation? 
• A citation is how you indicate where your information came 
from. 
• There are four citation styles that are in frequent use at the 
college level. They are: 
• MLA (Modern Language Association) 
• APA (American Psychological Association) 
• CMS (Chicago Manual of Style) 
• Turabian (Kate Turabian's A Manual for Writers of Term Papers, 
Theses, and Dissertations, 6th ed., 1996 ) 
• Each style has a way to do in-text citations, a way to do a 
bibliography, and a way to do footnotes and endnotes. 
• Always confirm with each instructor the style required. 
• You need to learn how to do citations, etc., but there is a citation 
software management tool available to all ONU students, faculty 
and staff…
18 
Research Ethics 
• RefWorks 
•MUST create free account on 
campus 
•Instruction available at 
HelpInstruction tab 
•Free FOREVER!!!
19 
Research Ethics 
When should I cite my sources? 
5 
• Whenever you use information that is not 
common knowledge 
• Whenever you use information that you did 
not know before doing the research 
• Whenever you quote another person’s ideas 
or word, whether they are written or spoken 
• Whenever you paraphrase another person’s 
written or spoken words or ideas 
5 How not to plagiarize your report -- Shannon Hosier Mersand
20 
How to do research 
• Visit the librarians; we are here to help you 
• Talk to your instructors; they are here to 
help you 
• Visit the research guides 
• Use the library and other scholarly 
resources
21 
Accessing Information Effectively 
• Identify keywords and synonyms and 
related terms for the info. sought 
– Subject headings in catalogs 
– Built-in thesauri in many databases 
• Choose appropriate locating tools 
– Catalogs 
– Databases 
– Internet 
• Construct search strategy 
• Execute/ refine search strategy
Research Strategy 
•Start big doing background 
reading 
•Narrow your topic for a 
more focused product 
•Research narrowed topic 
using subject specific 
databases 
•Keep track of bibliographic 
citations to avoid trouble 
down the road. 
Refworks
• Primary 
Primary v. Secondary 
• Secondary 
• Secondary Sources analyze or 
interpret an historical event or 
artistic work. Secondary sources 
often base their theories and 
arguments on the direct evidence 
found in primary sources. A 
secondary work for a subject is 
one that discusses the subject but 
is written after the time 
contemporary with it. 
• In the humanities, a 
primary source could be 
defined as something that 
was created either during 
the time period being 
studied or afterward by 
individuals reflecting on 
their involvement in the 
events of that time. 
Primary Sources: Definitions. Lafayette College Libraries & Academic Information Resources. 
<http://ww2.lafayette.edu/~library/guides/primarysources/definitions.html> Accessed August 8, 2007. 
Secondary Sources defined. Ellen George. University of British Columbia Library 
http://toby.library.ubc.ca/webpage/webpage.cfm?id=579#footnotes1>.Access August 8, 
2007
Libraries at ONU 
• Heterick Memorial 
Library 
• Undergraduate 
Library, accessible 
to all 
•Taggert Law 
Library 
•Library for Law 
school, accessible 
to all
ONU card = Library ID 
Remember to 
always use all 
11 digits!
What about the Web? 
• Greater access to primary 
source materials than ever 
before 
• Documents, letters, maps, 
photographs of ancient 
artifacts and other primary 
material are available online 
in different formats from free 
websites 
• With the proliferation of 
electronic resources from a 
wide variety of web site 
producers, evaluation is more 
important than ever before
Evaluating found information 
•Currency * The timeliness of the 
information. 
•Relevance/Coverage *The depth and 
importance of the information. 
•Authority *The source of the 
information. 
•Accuracy *The reliability of the 
information. 
•Purpose/Objectivity *The possible bias 
present in the information. 
*The CRAAP acronym and descriptions are from Meriam Library at 
California State University Chico. Used with permission.
What about Google?
Google and Wikipedia 
•Aren’t evil 
•Can prove valuable 
•Can’t be used as a source 
•Turn to the databases for 
source materials 
From the University of Wisconsin Library, worksheet for evaluating web sites
ONU buys 
Full-text 
database 
OhioLINK 
Permits 
Google to 
link to full-text 
Google asks 
to link to 
content 
ONU user sees 
licensed full-text 
articles 
Run Google 
Search 
Google Scholar 
See 
“Google 
Scholar” 
tab at 
Research 
guide for 
information 
about off-campus 
access
Google Scholar
Discovery Layer
What is it? 
• A Discovery Layer sits on top of 
all the library resources and 
allows users to access a majority 
of the information available on 
one topic with one search. 
• Think of it as the roof on a house.
Current search methods 
Reference 
resources 
Databases Others… 
•Newspapers 
•eBooks 
•Websites 
•Government 
publications 
Catalog
Why did we get it? 
• Natural language searching 
• Encourage better or more 
sophisticated searching 
• Search across all local 
content 
• Quicker results
What it isn’t 
• A replacement for the current catalog 
• A ready made index to all databases 
content 
• The cure for getting people to use the 
catalog or the way to get people to 
use the rest of your library website 
• Googlization of library resources, 
although it may seem like this to 
some
Caveats 
• Does not bring up results from all 
resources we have 
available 
• Learning curve 
• Truly not the best for all research 
questions
What is included? 
• POLAR 
• Article-level searching for all EBSCO 
databases 
• Article-level searching for a variety of 
other databases: JSTOR, Hoover’s, 
AccessPharmacy, etc. 
• Title-level searching for most other 
databases: IEEE, CIAO, Proquest 
Nursing & Allied Health 
• OhioLink central catalog
Results: Full Text, Polar
Results: OhioLink
Results: Find It @ ONU
Results: ILL
Facets: Limit Your Results
Things to Remember 
• Facets are your Friend: After you 
search, limit your results to what 
you really want 
• A tool not a solution: This is not the 
solution to everything 
• Ask the librarians for help 
• There will still be some small 
changes coming
POLAR 
www.onu.edu/library
Background Research -- 
Books 
• Click on the POLAR tab or Search 
POLAR link
Find a Book -- POLAR
Find a Book -- POLAR 
•Looks in several locations (usually 
subject, article title, abstracts or 
contents) 
•Does not require an exact match 
•Generates comparatively large 
number of hits (not precise) 
•Good if you are not familiar with 
terminology
Find a Book -- POLAR
Find a Book -- POLAR 
If a book is 
available, go get it. 
Otherwise request 
via your other two 
options; OhioLINK 
or SearchOhio.
Find a Book -- POLAR 
• A small but growing part of the collection 
are Ebooks 
• Click to 
link to content
Find a Book -- OhioLINK 
• Materials owned by all Ohio colleges, 
universities, several public libraries 
• Ca. 10 million items 
• Link from POLAR permits you to submit 
requests. Available from Heterick home 
page 
• Most requests arrive in 2-3 working days 
• No charge 
• Limited to 100 items at a time 
• MAY RENEW UP TO 6 TIMES
Find a book -- OhioLINK 
Click on OhioLINK 
button to move into 
that catalog.
Find a book -- OhioLINK 
1. 
2. 
You will rece i v e a n 3. 
email when your 
item arrives and is 
ready to be checked 
out.
SearchOhio 
• Access to several Ohio public libraries 
• Access via OhioLINK 
• An option when item wanted is not available at ONU or 
through OhioLINK
Course Reserves
Databases 
Find an Article 
• Often tools for locating journal and 
newspaper articles 
• Most are subject-specific, some multi-disciplinary 
• Many give access to full text of articles 
• Heterick has 200+ 
• Available from Heterick home page
DATABASES 
BIG THREE +1 
• Academic Search 
Complete 
• Lexis-Nexis 
• JSTOR 
• Arts and 
Humanities 
Citation Index 
SUBJECT SPECIFIC 
58
Find an Article 
• Periodical means the 
same as Magazine 
Usually magazines are 
more “popular” 
• Journals 
Scholarly or Professional 
Peer reviewed
Find an Article 
Click on “Periodical Articles” or 
“Databases
Find an Article
General or Subject specific
Find an Article 
Scholarly Peer 
Reviewed 
Primary Source 
Document
Find an Article 
Some articles available full-text html or pdf
Find an Article 
• What if it’s not available PDF or HTML? 
• Always hit the “find it” icon and see what 
happens next.
Find an Article 
• It may have to be requested 
ILL
Find an Article 
• It may be available Full text from 
OhioLINK or another database
Find an Article 
• And could be available in print
Find an Article 
• Reserve means the periodical/journal is held at 
the front desk. 
• Current means the issue is new and is available 
on the open shelves beside the computer lab. 
• All others are upstairs and arranged 
alphabetically by title. 
• Bound means it’s out of the building 
• Arrived means it’s on the open shelves 
• Expected means it’s not here yet
Other databases 
Subject Specific
Other databases
JSTOR
Arts and Humanities Citation 
Index
Newspaper databases
Newspapers
Lexis-Nexis
Need Help? 
• Ask at the Reference Desk 
• Phone the Reference Desk – 2185 
or email at reference@onu.edu 
• Contact us by E-mail (Contact Us 
on library web pages)
Public terminal on 
third floor
Research Consultations 
121 Research Consultations 
with the 
Librarians of 
Heterick Memorial Library 
Need a little extra help with your research? 
Finding plenty of resources, but not exactly what you are looking for? 
Has it been suggested by instructor to meet with a librarian? 
·An in-depth research consultation with the librarian of your choice is available by 
appointment. 
·Sessions may run for 30-60 minutes and are designed to assist students with finding 
and evaluating resources 
·Schedule an appointment by visiting 
http://libguides.onu.edu/aecontent.php?pid=199190&sid=2118629
Hpsj orientation

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Hpsj orientation

  • 1. HPSJ Orientation Success @ HML = Success @ ONU Professor Traci Welch Moritz Public Services Librarian Heterick Memorial Library
  • 2. Introduction • Welcome • Professor Moritz, t-moritz@onu.edu • Feel free to visit or email • Librarians on duty 8-4:30, 6-9 Mon – Thurs, 8-4:30 Friday and 10-3:30 on Sundays
  • 3. WELCOME to the LIBRARY
  • 4. Librarian of HML Professor Baril Professor Moritz Professor Donley Professor Logsdon Ms Kobeila
  • 5. What you can expect from HML • Knowledgeable degreed librarians on duty over 60 hours per week • Friendly faces ready to help 101.5 hours per week • Access to the resources you need both on and off campus • Resources available in a timely manner
  • 6. What we expect you to know OhioLINK POLAR WorldCAT 1.6+ billion items Ca. 48,000,000 items Ca. 400,000 items
  • 7. + even more! • 230+ Databases • 350+ print periodical subscriptions • Tens of Thousands of online journals • Juvenile collection • Audiovisuals – physical and streaming
  • 8. How am I going to remember everything you are going to tell me?
  • 10. 10 Research Ethics • Plagiarism - “...the wrongful appropriation or purloining, and publication as one’s own, the ideas or the expression of the ideas (literary, artistic, musical, mechanical, etc.) of an other.” – see Heterick Help Page, Also Student Code of Conduct • Copyright - intended to promote the arts and the sciences. It does this by providing authors of original literary, dramatic, musical, artistic, and certain other intellectual works the ability to control how their work is used by others.
  • 11. 11 Research Ethics • In other words, to plagiarize is to copy someone else’s work without giving him/her credit. 1 • Plagiarism is not always intentional. You can do it by accident, but it is still against the law. If you ever have 1 a question about whether something is plagiarized, please ask! 1. How not to plagiarize your report -- Shannon Hosier Mersand
  • 12. 12 Research Ethics How may I avoid plagiarizing?2 • Identify any information that would not be considered common knowledge • Unless in direct quotes, make sure you paraphrase what the original author said • Use a quote if you can’t think of a way to paraphrase the information • always, Always, ALWAYS cite the source of any information in your paper which is not considered common knowledge. If you are unsure if something is common knowledge, cite it! 2 How not to plagiarize your report -- Shannon Hosier Mersand
  • 13. 13 Research Ethics 3 So what is common knowledge Things that are found in a number of places, and are likely to be known by a large number of people. Examples: – The sky is blue – Grass is usually green – George Washington was the 1st president of the United States 3 How not to plagiarize your report -- Shannon Hosier Mersand
  • 14. 14 Research Ethics What does paraphrase mean? Main Entry: 1para·phrase 1 : a restatement of a text, passage, or work giving the meaning in another form From Merriam-Webster’s Online Dictionary http://www.m-w.com
  • 15. 15 Research Ethics What does it mean to put something in my own words? 4 When you paraphrase something, it is different than putting it in your own words. When you put something in your own words, you are making a statement about the information you have found, rather than just restating the information. Usually there is an opinion of some sort in something “in your own words” 4 How not to plagiarize your report -- Shannon Hosier Mersand
  • 16. 16 Research Ethics What is a quote? • Main Entry: 1quote 1 a : to speak or write (a passage) from another usually with credit acknowledgment b : to repeat a passage from, especially in substantiation or illustration From Merriam-Webster’s Online Dictionary http://www.m-w.com
  • 17. 17 Research Ethics What is a citation? • A citation is how you indicate where your information came from. • There are four citation styles that are in frequent use at the college level. They are: • MLA (Modern Language Association) • APA (American Psychological Association) • CMS (Chicago Manual of Style) • Turabian (Kate Turabian's A Manual for Writers of Term Papers, Theses, and Dissertations, 6th ed., 1996 ) • Each style has a way to do in-text citations, a way to do a bibliography, and a way to do footnotes and endnotes. • Always confirm with each instructor the style required. • You need to learn how to do citations, etc., but there is a citation software management tool available to all ONU students, faculty and staff…
  • 18. 18 Research Ethics • RefWorks •MUST create free account on campus •Instruction available at HelpInstruction tab •Free FOREVER!!!
  • 19. 19 Research Ethics When should I cite my sources? 5 • Whenever you use information that is not common knowledge • Whenever you use information that you did not know before doing the research • Whenever you quote another person’s ideas or word, whether they are written or spoken • Whenever you paraphrase another person’s written or spoken words or ideas 5 How not to plagiarize your report -- Shannon Hosier Mersand
  • 20. 20 How to do research • Visit the librarians; we are here to help you • Talk to your instructors; they are here to help you • Visit the research guides • Use the library and other scholarly resources
  • 21. 21 Accessing Information Effectively • Identify keywords and synonyms and related terms for the info. sought – Subject headings in catalogs – Built-in thesauri in many databases • Choose appropriate locating tools – Catalogs – Databases – Internet • Construct search strategy • Execute/ refine search strategy
  • 22. Research Strategy •Start big doing background reading •Narrow your topic for a more focused product •Research narrowed topic using subject specific databases •Keep track of bibliographic citations to avoid trouble down the road. Refworks
  • 23. • Primary Primary v. Secondary • Secondary • Secondary Sources analyze or interpret an historical event or artistic work. Secondary sources often base their theories and arguments on the direct evidence found in primary sources. A secondary work for a subject is one that discusses the subject but is written after the time contemporary with it. • In the humanities, a primary source could be defined as something that was created either during the time period being studied or afterward by individuals reflecting on their involvement in the events of that time. Primary Sources: Definitions. Lafayette College Libraries & Academic Information Resources. <http://ww2.lafayette.edu/~library/guides/primarysources/definitions.html> Accessed August 8, 2007. Secondary Sources defined. Ellen George. University of British Columbia Library http://toby.library.ubc.ca/webpage/webpage.cfm?id=579#footnotes1>.Access August 8, 2007
  • 24. Libraries at ONU • Heterick Memorial Library • Undergraduate Library, accessible to all •Taggert Law Library •Library for Law school, accessible to all
  • 25. ONU card = Library ID Remember to always use all 11 digits!
  • 26. What about the Web? • Greater access to primary source materials than ever before • Documents, letters, maps, photographs of ancient artifacts and other primary material are available online in different formats from free websites • With the proliferation of electronic resources from a wide variety of web site producers, evaluation is more important than ever before
  • 27. Evaluating found information •Currency * The timeliness of the information. •Relevance/Coverage *The depth and importance of the information. •Authority *The source of the information. •Accuracy *The reliability of the information. •Purpose/Objectivity *The possible bias present in the information. *The CRAAP acronym and descriptions are from Meriam Library at California State University Chico. Used with permission.
  • 29. Google and Wikipedia •Aren’t evil •Can prove valuable •Can’t be used as a source •Turn to the databases for source materials From the University of Wisconsin Library, worksheet for evaluating web sites
  • 30. ONU buys Full-text database OhioLINK Permits Google to link to full-text Google asks to link to content ONU user sees licensed full-text articles Run Google Search Google Scholar See “Google Scholar” tab at Research guide for information about off-campus access
  • 33. What is it? • A Discovery Layer sits on top of all the library resources and allows users to access a majority of the information available on one topic with one search. • Think of it as the roof on a house.
  • 34. Current search methods Reference resources Databases Others… •Newspapers •eBooks •Websites •Government publications Catalog
  • 35. Why did we get it? • Natural language searching • Encourage better or more sophisticated searching • Search across all local content • Quicker results
  • 36. What it isn’t • A replacement for the current catalog • A ready made index to all databases content • The cure for getting people to use the catalog or the way to get people to use the rest of your library website • Googlization of library resources, although it may seem like this to some
  • 37. Caveats • Does not bring up results from all resources we have available • Learning curve • Truly not the best for all research questions
  • 38. What is included? • POLAR • Article-level searching for all EBSCO databases • Article-level searching for a variety of other databases: JSTOR, Hoover’s, AccessPharmacy, etc. • Title-level searching for most other databases: IEEE, CIAO, Proquest Nursing & Allied Health • OhioLink central catalog
  • 44. Things to Remember • Facets are your Friend: After you search, limit your results to what you really want • A tool not a solution: This is not the solution to everything • Ask the librarians for help • There will still be some small changes coming
  • 46. Background Research -- Books • Click on the POLAR tab or Search POLAR link
  • 47. Find a Book -- POLAR
  • 48. Find a Book -- POLAR •Looks in several locations (usually subject, article title, abstracts or contents) •Does not require an exact match •Generates comparatively large number of hits (not precise) •Good if you are not familiar with terminology
  • 49. Find a Book -- POLAR
  • 50. Find a Book -- POLAR If a book is available, go get it. Otherwise request via your other two options; OhioLINK or SearchOhio.
  • 51. Find a Book -- POLAR • A small but growing part of the collection are Ebooks • Click to link to content
  • 52. Find a Book -- OhioLINK • Materials owned by all Ohio colleges, universities, several public libraries • Ca. 10 million items • Link from POLAR permits you to submit requests. Available from Heterick home page • Most requests arrive in 2-3 working days • No charge • Limited to 100 items at a time • MAY RENEW UP TO 6 TIMES
  • 53. Find a book -- OhioLINK Click on OhioLINK button to move into that catalog.
  • 54. Find a book -- OhioLINK 1. 2. You will rece i v e a n 3. email when your item arrives and is ready to be checked out.
  • 55. SearchOhio • Access to several Ohio public libraries • Access via OhioLINK • An option when item wanted is not available at ONU or through OhioLINK
  • 57. Databases Find an Article • Often tools for locating journal and newspaper articles • Most are subject-specific, some multi-disciplinary • Many give access to full text of articles • Heterick has 200+ • Available from Heterick home page
  • 58. DATABASES BIG THREE +1 • Academic Search Complete • Lexis-Nexis • JSTOR • Arts and Humanities Citation Index SUBJECT SPECIFIC 58
  • 59. Find an Article • Periodical means the same as Magazine Usually magazines are more “popular” • Journals Scholarly or Professional Peer reviewed
  • 60. Find an Article Click on “Periodical Articles” or “Databases
  • 62. General or Subject specific
  • 63. Find an Article Scholarly Peer Reviewed Primary Source Document
  • 64. Find an Article Some articles available full-text html or pdf
  • 65. Find an Article • What if it’s not available PDF or HTML? • Always hit the “find it” icon and see what happens next.
  • 66. Find an Article • It may have to be requested ILL
  • 67. Find an Article • It may be available Full text from OhioLINK or another database
  • 68. Find an Article • And could be available in print
  • 69. Find an Article • Reserve means the periodical/journal is held at the front desk. • Current means the issue is new and is available on the open shelves beside the computer lab. • All others are upstairs and arranged alphabetically by title. • Bound means it’s out of the building • Arrived means it’s on the open shelves • Expected means it’s not here yet
  • 72. JSTOR
  • 73. Arts and Humanities Citation Index
  • 77. Need Help? • Ask at the Reference Desk • Phone the Reference Desk – 2185 or email at reference@onu.edu • Contact us by E-mail (Contact Us on library web pages)
  • 78. Public terminal on third floor
  • 79. Research Consultations 121 Research Consultations with the Librarians of Heterick Memorial Library Need a little extra help with your research? Finding plenty of resources, but not exactly what you are looking for? Has it been suggested by instructor to meet with a librarian? ·An in-depth research consultation with the librarian of your choice is available by appointment. ·Sessions may run for 30-60 minutes and are designed to assist students with finding and evaluating resources ·Schedule an appointment by visiting http://libguides.onu.edu/aecontent.php?pid=199190&sid=2118629

Editor's Notes

  1. So, technically the discovery layer is really just the user interface for searching (almost) all of our stuff at once: books, articles, and whatever else we decide to put in there. The ‘central index’ refers to that stuff.
  2. Single search for local, open access and subscription collections. Should provide quick natural language searching, no more trying to figure out how librarians and each database describes something People get frustrated with controlled vocabulary so we’re trying to accommodate how we know people search Pete Coco says it best when he calls it “frictionless searching”
  3. “googley familiarity” Pete Coco
  4. We may decide not to include some things Some vendors don’t play nice with others Some students may still struggle with relevancy