The Global Talent Market Quarterly is a summary of the current economic and labor market conditions around the world and gives insight into how they might impact you.

1. Global Talent Market Quarterly
SECOND QUARTER l 2012

2. Global Talent Market Quarterly
CONTENTS
3 Global Economic Situation
• Briefing
• Outlook
6 Global Labor Market Update
• Americas
• EMEA
• APAC
• Global Labor Market Spotlight
• Legislative Update
12 U.S. Labor Market Overview
• Current Employment Conditions
• Supply and Demand
• Labor Market Spotlight
16 Workforce Solutions Industry Insight
• Acquisition and Retention in the War for Talent
• Future of Work in Advanced Economies
• Kelly Knowledge

3. Global Economic Situation
SECOND QUARTER l 2012

4. Global Talent Market Quarterly
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TABLE OF CONTENTS
GLOBAL
ECONOMIC
BRIEFING
Global
economic
growth
has
been
lethargic
in
the
first
part
of
the
year,
and
is
only
forecast
to
reach
2.7%
in
2012,
well
below
the
long-­‐term
trend.
The
global
economy
con=nues
to
face
numerous
headwinds,
including
the
Eurozone
economic
crisis,
the
threat
of
higher
oil
prices,
fiscal
deficits
in
several
developed
countries,
and
a
slowdown
in
demand
in
some
emerging
markets.
AMERICAS
EMEA
APAC
Con=nued
modest
economic
growth
is
The
Eurozone’s
economic
problems
con=nue
Although
the
global
economic
climate
is
expected
throughout
the
region,
with
to
limit
regional
and
global
growth
prospects,
keeping
growth
rates
in
check
in
many
APAC
external
risks
such
as
rising
oil
prices
and
with
few
markets
showing
posi=ve
trends.
countries,
healthy
economic
performances
slower
demand
from
Europe
and
Asia
are
forecast
throughout
the
region.
Eurozone
dampening
growth
prospects.
Japan
The
Eurozone
economy
began
to
contract
in
Canada
late
2011.
Despite
some
resilience,
primarily
in
Reconstruc:on
efforts
following
the
2011
Muted
GDP
growth
of
just
over
2%
is
expected
the
northern
countries,
the
region
is
not
natural
disasters
con:nue
to
drive
Japan’s
to
con:nue
throughout
2012,
with
a
more
expected
to
return
to
posi:ve
economic
growth
modest
growth,
but
domes:c
consump:on
is
favorable
outlook
projected
in
2013
as
global
before
the
second
half
of
2012.
also
beginning
to
show
signs
of
improvement.
economic
uncertainty
subsides.
China
U.K.
U.S.
The
U.K.
economy
con:nued
to
weaken
in
the
The
country’s
economic
growth
rate
remains
Slow
but
stable
growth
con:nues
for
the
U.S.
first
part
of
2012
and
will
struggle
to
achieve
above
8%,
but
the
pace
has
cooled
in
recent
economy
in
2012.
Improvements
in
consumer
posi:ve
growth
for
the
year.
Modest
growth
is
months
due
to
slower
external
demand
and
demand
were
offset
by
weaknesses
in
forecast
to
begin
in
late
2012
and
into
2013.
weakness
in
construc:on
and
manufacturing.
government
spending
and
business
investment
India
in
the
first
quarter.
Central
and
Eastern
Europe
Growth
in
export-­‐dependent
countries
will
India’s
economy
is
expected
to
rebound
to
an
La=n
America
con:nue
to
be
subdued
as
a
result
of
the
above
7%
growth
rate
in
2012,
following
a
The
region
is
expected
to
see
growth
in
the
Eurozone’s
woes;
however,
Russia’s
economy
is
slight
slowdown
in
2011.
mid-­‐3%
range
in
2012,
led
by
countries
such
as
s:ll
growing
at
a
modest
pace.
Australia
Brazil,
Mexico,
Peru,
Colombia
and
Chile
that
Economic
growth
will
regain
some
momentum
have
strong
economic
fundamentals,
easy
Middle
East
and
North
Africa
The
region
is
expected
to
see
moderate
growth
in
2012,
with
strength
in
the
natural
resources
monetary
policies,
and
healthy
domes:c
industry
tempered
by
sluggish
domes:c
in
2012,
with
gains
from
higher
oil
prices
offset
demand.
demand
and
uncertainty
over
global
economic
by
risks
from
ongoing
poli:cal
and
social
issues.
condi:ons.
4
Sources:
IHS
Global
Insight
reports
(April
2012);
EU
Expects
2012
Recession,
Wall
Street
Journal,
02.23.12;
UK
Back
in
Recession,
Wall
Street
Journal,
04.25.12;
Economic
Outlook
Darkens
for
Eastern
Europe,
Financial
Times,
01.24.12;
Australia
GDP
Grows
at
Half
the
Pace
Economists
Forecast,
Bloomberg,
03.07.12

5. Global Talent Market Quarterly
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6. Global Labor Market Update
SECOND QUARTER l 2012

7. Global Talent Market Quarterly
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TABLE OF CONTENTS
GLOBAL
LABOR
MARKET
UPDATE:
AMERICAS
Employment
trends
in
the
Americas
are
generally
posi=ve,
but
somewhat
subdued
by
uncertain=es
stemming
from
the
global
economic
climate.
The
pace
of
hiring
is
expected
to
remain
steady
in
2012
and
improve
in
2013,
causing
unemployment
rates
to
edge
downward.
UNITED
STATES
BRAZIL
CANADA
MEXICO
Although
the
U.S.
labor
market
Seasonal
impacts
liged
the
Canada’s
labor
market
is
on
a
The
unemployment
rate
in
began
the
year
on
a
posi:ve
unemployment
rate
in
Brazil
in
moderate,
if
uneven,
growth
Mexico
was
steady
in
early
2012
note,
employment
trends
have
the
first
part
of
2012,
but
path
in
2012,
with
job
gains
as
labor
force
increases
offset
begun
to
weaken
somewhat,
unemployment
remains
at
broadly
outpacing
losses.
private
sector
employment
gains.
sugges:ng
that
the
hiring
historically
low
levels
and
is
not
Budgetary
:ghtening
will
The
economy
is
expected
to
add
momentum
may
be
slowing.
forecast
to
grow
significantly.
con:nue
to
shrink
public
sector
450,000
formal
jobs
in
2012;
Nevertheless,
employment
gains
The
:ght
labor
market
is
pushing
employment,
leaving
the
private
formal
employment
only
are
s:ll
expected
to
average
a
up
wages
and
fueling
infla:on.
sector
to
keep
up
the
hiring
accounts
for
around
one-­‐third
of
stronger
pace
in
2012
than
2011.
momentum.
the
labor
force
in
Mexico.
Average
Annual
Unemployment
Rate
10%
8%
8.9%
8.3%
8.1%
7.5%
7.3%
2011
6%
6.8%
6.0%
6.2%
5.7%
2012
(p)
4%
5.2%
4.8%
4.6%
2013
(p)
2%
0%
U.S.
Brazil
Canada
Mexico
Sources:
IHS
Global
Insight
reports
(April
2012);
Brazil
Jobless
Rate
Rises
Unexpectedly
in
March,
Reuters,
04.26.12;
Brazil
Unemployment
Rate
Edged
Higher
in
February,
Wall
Street
Journal,
03.22.12
7

8. Global Talent Market Quarterly
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TABLE OF CONTENTS
GLOBAL
LABOR
MARKET
UPDATE:
EMEA
Low
business
confidence
and
government
austerity
measures
con=nue
to
constrain
hiring
in
the
Eurozone
and
beyond.
The
cau=ous
approach
to
employment
is
expected
to
con=nue
throughout
2012,
with
only
modest
improvements
forecast
for
2013.
GERMANY
FRANCE
UNITED
KINGDOM
RUSSIA
The
German
labor
market
Unemployment
has
risen
steadily
Although
recent
data
suggests
The
labor
market
in
Russia
is
con:nues
to
show
resilience,
and
over
the
past
year,
and
in
March
some
easing
in
the
challenging
stable,
with
slow
improvements
is
expected
to
remain
much
2012
hit
a
twelve-­‐year
high.
The
U.K.
labor
market,
unemployment
in
employment
projected
for
healthier
than
most
others
in
the
labor
market
is
not
expected
to
is
forecast
to
con:nue
to
trend
2012.
Russian
companies
are
region.
Job
gains
have
been
improve
in
the
short
term
as
low
higher
in
2012
due
to
weak
showing
some
cau:on
in
hiring
steady,
and
the
unemployment
business
confidence
and
:ght
economic
ac:vity,
private
sector
as
a
result
of
the
European
crisis.
rate
con:nues
to
fall
to
fiscal
condi:ons
limit
hiring.
cau:on,
and
public
sector
cuts.
historically
low
levels.
ITALY
With
the
economy
in
recession
and
con:nuing
to
deteriorate,
Average
Annual
Unemployment
Rate
the
weak
demand
for
labor
is
forecast
to
persist
throughout
2012.
Prospects
for
new
job
10%
crea:on
are
dim
in
both
the
9.7%
9.9%
9.8%
9.3%
9.6%
private
and
public
sector.
8%
9.0%
8.9%
8.1%
8.3%
2011
6%
7.1%
6.7%
6.5%
6.1%
5.7%
5.4%
2012
(p)
4%
2013
(p)
2%
0%
Germany
France
U.K.
Russia
Italy
Sources:
IHS
Global
Insight
reports
(April
2012);
Mixed
Jobs
Outlook
Worrying
Russians,
Moscow
News,
03.06.12
8

9. Global Talent Market Quarterly
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TABLE OF CONTENTS
GLOBAL
LABOR
MARKET
UPDATE:
APAC
APAC
labor
markets
remain
healthy,
but
may
face
challenges
in
2012.
The
cool
global
economic
climate
is
a
risk
to
export
growth,
and
domes=c
demand
is
soiening;
as
a
result,
APAC
countries’
resilient
employment
performance
may
falter
somewhat.
CHINA
JAPAN
INDIA
AUSTRALIA
China’s
unemployment
rate
Employment
trended
downward
The
formal
sector
is
projected
to
Labor
market
condi:ons
are
remains
steady
and
well
below
the
in
the
first
quarter
of
2012
as
add
around
1.6
million
jobs
in
expected
to
remain
favorable
government’s
4.6%
target
for
2012.
economic
growth
remained
2012,
a
slight
increase
from
the
with
some
fluctua:ons
in
2012,
However,
the
country
faces
sluggish.
Labor
market
demand
is
1.4
million
jobs
created
in
2011.
as
employers
and
workers
numerous
employment
challenges
expected
to
slowly
accelerate
The
healthcare,
hospitality
and
IT
navigate
an
uncertain
economic
including
rising
wages,
a
significant
throughout
the
year,
and
the
sectors
have
the
most
op:mis:c
climate.
Investment
in
the
skills
gap,
and
the
need
to
create
jobless
rate
will
begin
to
improve
hiring
outlooks.
resources
sector
con:nues
to
25
million
jobs
this
year
to
keep
up
in
late
2012
or
early
2013.
drive
labor
demand.
with
labor
force
trends.
Average
Annual
Unemployment
Rate
10%
9.4%
9.3%
9.0%
8%
2011
6%
2012
(p)
5.1%
5.1%
5.3%
5.1%
4%
4.6%
4.8%
2013
(p)
4.1%
4.2%
4.1%
2%
0%
Japan
China
India
Australia
Sources:
IHS
Global
Insight
reports
(April
2012);
China
faces
huge
employment
pressure,
Xinhua
Economic
News
Service,
03.07.12;
Jobs
stable
but
there
may
be
trouble
ahead,
Shanghai
Daily,
04.26.12;
India
Inc.
op:mis:c
on
2012
hiring,
India
Infoline,
03.05.12;
Japan
Mar
jobless
rate
stays
at
4.5%,
payrolls
on
downtrend,
The
Main
Wire,
04.26.12
9

10. Global Talent Market Quarterly
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GLOBAL
LABOR
MARKET
SPOTLIGHT:
YOUTH
EMPLOYMENT
opportuni=es
for
young
people
diminished
during
the
recession,
and
remain
scarce
during
the
current
climate
of
economic
uncertainty.
Job
Businesses
and
policymakers
are
looking
to
address
the
issue
in
order
to
avoid
long-­‐term
social
and
financial
consequences.
AN
ISSUE
IN
BOTH
DEVELOPED
AND
EMERGING
MARKETS
Youth
unemployment
is
at
a
historic
high
in
the
EU
(22.6%
in
March
2012)
and
in
Youth
Unemployment
Rates
by
Region,
2011
(e)
many
European
countries.
Some
of
the
highest
youth
unemployment
rates
are
found
in
markets
at
the
center
of
the
financial
crisis
such
as
Spain,
Greece,
WORLD
12.7%
Portugal,
and
Italy,
and
in
Middle
East
and
North
African
countries.
In
the
U.S.,
youth
unemployment
has
been
steadily
declining
from
a
high
of
over
19%
in
late
2009,
but
it
is
s:ll
twice
the
level
of
overall
unemployment.
East
and
East
Asia
8.8%
South
Asia
show
the
lowest
youth
unemployment
rates
among
global
regions,
but
these
rates
are
also
more
than
twice
the
regions’
overall
unemployment
rates.
South
Asia
9.9%
YOUTH
UNEMPLOYMENT
IS
A
GLOBAL
PHENOMENON
According
to
the
ILO,
nearly
75
million
youth
around
the
world
are
unemployed
Sub-­‐Saharan
Africa
12.8%
and
the
youth
unemployment
rate
was
12.7%
in
2011
–
figures
that
are
not
projected
to
improve
in
2012.
The
ILO
and
the
European
Commission
are
among
the
ins:tu:ons
that
have
launched
ini:a:ves
aimed
at
iden:fying
and
SE
Asia
&
Pacific
13.4%
implemen:ng
solu:ons
to
the
youth
unemployment
crisis.
Central
&
SE
Europe
&
CIS
17.7%
Current
Youth
Unemployment
Rates,
Selected
Countries
Developed
Economies
&
EU
17.9%
60%
51.1%
50%
35.9%
Middle
East
26.2%
40%
26.7%
25.0%
30%
20.0%
21.8%
16.4%
20%
8.6%
North
Africa
27.1%
10%
0%
0%
5%
10%
15%
20%
25%
30%
U.S.
U.K.
France
Poland
Italy
Spain
Australia
Japan
Sources:
ILO
Global
Employment
Trends
2012;
US
Bureau
of
Labor
Sta:s:cs;
EU
Employment
and
Current
youth
unemployment
rates,
seasonally
adjusted:
US
–
April
2012;
Australia,
EU
countries,
Japan
–
March
Social
Situa:on;
UK
Office
of
Na:onal
Sta:s:cs;
Sta:s:cs
Bureau
of
Japan
;
Western
Australia
Bureau
2012;
UK
–
Dec
2011-­‐Feb
2012
of
Sta:s:cs;
Unemployment
crisis
spurs
global
youth
summit,
GlobalPost,
04.18.12
10

11. Global Talent Market Quarterly
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GLOBAL
LEGISLATIVE
UPDATE
Legisla=on
that
seeks
to
improve
labor
market
flexibility
is
a
key
priority
in
European
countries
such
as
Italy
and
Spain
that
have
rigid
labor
laws
and
are
experiencing
severe
economic
turmoil.
Several
countries
including
Japan
and
South
Africa
have
introduced
legisla=on
that
would
improve
condi=ons
for
temporary
workers.
And
encouraging
immigra=on
in
order
to
alleviate
skills
shortages
is
the
goal
of
new
direc=ves
in
the
European
Union
and
Australia.
EUROPE
A
new
direc:ve
requires
EU
member
states
to
CANADA
facilitate
migra:on
of
non-­‐EU
ci:zens,
including
The
government
announced
that
the
implemen:ng
a
single
permit
procedure
and
JAPAN
re:rement
age,
currently
at
age
65,
will
be
A
new
revision
to
the
worker
dispatch
gran:ng
equal
working
condi:ons
and
rights.
gradually
increased
to
age
67
over
the
Members
have
un:l
the
end
of
2013
to
comply.
law
aims
to
improve
the
treatment
of
next
ten
years.
temporary
workers
in
Japan.
The
bill
prohibits
temporary
employment
of
30
ITALY
days
or
less.
It
also
mandates
more
The
cabinet
approved
labor
reforms
that
are
transparency
in
fees
and
considera:on
UNITED
STATES
designed
to
create
a
more
flexible
and
for
equal
wages
for
temporary
work.
The
Jumpstart
Our
Business
dynamic
labor
market.
A
new
decree
that
Startups
(JOBS)
Act,
a
bill
eases
restric:ons
on
the
use
of
temporary
that
will
make
it
easier
for
employees
has
also
been
approved.
CHINA
startup
companies
and
small
The
state
council
draged
new
regula:ons
businesses
to
raise
funds,
that
would
strengthen
benefits
and
was
signed
into
law.
protec:ons
for
female
employees.
A
SPAIN
Significant
reforms
that
aim
to
make
the
labor
market
number
of
ci:es
have
also
introduced
new
more
flexible
were
approved
by
the
government.
rules
designed
to
protect
women’s
Among
the
key
measures
are
those
that
seek
to
reduce
employment
rights.
the
cost
and
complexity
of
employee
termina:on,
and
give
companies
greater
power
to
opt
out
of
collec:ve
bargaining
agreements.
AUSTRALIA
Recruitment
agencies
will
now
be
allowed
to
SOUTH
AFRICA
sponsor
overseas
workers
to
work
in
Australia.
New
legisla:on
would
require
equal
pay
for
temporary
workers
on
fixed-­‐ Previously,
only
the
companies
that
directly
term
contracts.
Workers
that
are
employed
for
more
than
six
months
also
employed
overseas
workers
were
allowed
to
will
be
considered
as
permanent
employees
under
the
new
bill.
act
as
sponsors.
Sources:
Global
Insight;
SIA
WE
Legs
and
Reg
Advisor,
02.12;
SIA
Daily
News;
Interna:onal
Law
Office;
The
labour
reform:
What
are
the
main
changes
for
companies
in
Spain?
Clifford
Chance,
02.12;
Japan
Economic
Newswire,
03.28.12;
Forbes.com,
04.05.12;
Japan
Interna:onal
Labour
Federa:on,
04.06.12
11

12. U.S. Labor Market Overview
SECOND QUARTER l 2012

13. Global Talent Market Quarterly
BACK TO
TABLE OF CONTENTS
U.S.
EMPLOYMENT
CONDITIONS
MODEST
FIRST
QUARTER
HIRING
U.S.
MONTHLY
EMPLOYMENT
CHANGE
AND
UNEMPLOYMENT
RATE
The
U.S.
labor
market
con:nued
to
add
jobs
in
Unemployment
Rate
(%)
the
first
part
of
2012,
averaging
more
than
Employment
(000’s)
600
11
200,000
new
jobs
per
month
in
the
first
four
300
10
months
and
recording
the
strongest
first
9
0
quarter
performance
in
six
years.
The
8
unemployment
rate
also
con:nued
to
inch
-­‐300
7
down,
reaching
8.1%
in
April.
-­‐600
6
-­‐900
5
SOFTENING
TRENDS
A
CONCERN
Jan-­‐09
Jan-­‐10
Jan-­‐11
Jan-­‐12
Apr-­‐09
Jul-­‐09
Apr-­‐10
Jul-­‐10
Apr-­‐11
Jul-­‐11
Oct-­‐09
Oct-­‐10
Oct-­‐11
Hiring
trends
weakened
throughout
the
quarter,
giving
rise
to
fears
that
the
posi:ve
momentum
in
the
U.S.
labor
market
may
be
Non-­‐Farm
Employment
Private-­‐Sector
Employment
Unemployment
Rate
slowing.
And
the
recent
improvements
in
the
unemployment
rate
were
largely
aoributable
to
declines
in
the
labor
force
rather
than
any
EMPLOYMENT
OVERVIEW
significant
strengthening
in
the
jobs
market.
LACKLUSTER
GROWTH
PROSPECTS
APR
MAR
FEB
JAN
DEC
The
tepid
U.S.
economic
performance
in
the
first
quarter
of
the
year
is
expected
to
improve
Total
non-­‐farm
employment
growth
115K
154K
259K
275K
223K
only
slightly
throughout
the
year.
The
uncertain
global
economic
climate
and
concerns
over
Private
employment
growth
130K
166K
254K
277K
234K
higher
oil
prices
represent
addi:onal
short-­‐term
threats
to
future
job
gains.
Unemployment
rate
8.1%
8.2%
8.3%
8.3%
8.5%
LONG-­‐TERM
CHALLENGES
Despite
modestly
posi:ve
hiring
trends,
the
U.S.
jobless
rate
remains
stubbornly
high
and
employment
has
yet
to
recover
to
its
pre-­‐recessionary
levels.
Perhaps
the
biggest
challenge
over
the
coming
months
and
years
will
be
bringing
the
na:on’s
unemployment
rate
back
down
into
the
5-­‐6%
range
that
was
once
taken
for
granted.
At
the
current
rates
of
economic
growth
and
job
crea:on,
the
labor
market
recovery
is
likely
to
be
a
very
slow
process.
Sources:
Bureau
of
Labor
Sta:s:cs
13

14. Global Talent Market Quarterly
BACK TO
TABLE OF CONTENTS
U.S.
LABOR
MARKET
-­‐
SUPPLY
AND
DEMAND
POSITIVE
JOB
DEMAND
CONTINUES
U.S.
labor
demand
con:nued
on
an
upward
trend
in
U.S.
MARKET
-­‐
MONTHLY
LABOR
DEMAND
VS.
LABOR
SUPPLY
the
first
quarter
of
2012.
Online
adver:sed
job
vacancies
grew
by
over
90,000
in
April
2012,
the
figh
16,000
8,000
consecu:ve
monthly
rise,
leading
to
the
highest
level
of
labor
demand
since
data
collec:on
began
in
2005.
The
labor
supply/demand
ra:o
fell
to
2.7
in
April,
14,000
7,000
signifying
that
there
are
fewer
than
3
people
unemployed
for
every
job
vacancy.
No.
of
Online
Job
Ads
12,000
No.
of
Unemployed
6,000
MIDWEST
LEADS
JOBS
RECOVERY
(in
000's)
(in
000's)
Since
the
end
of
the
recession
in
mid-­‐2009,
the
10,000
Midwest
has
shown
considerable
growth
in
job
5,000
demand.
Nine
metropolitan
areas
have
seen
online
adver:sed
vacancies
grow
more
than
100%
in
that
8,000
:me
period,
led
by
Cleveland,
Minneapolis-­‐St.
Paul,
4,000
Detroit,
and
Columbus.
6,000
DEMAND
IMPROVES
FOR
OFFICE,
LEGAL
WORKERS
3,000
In
the
first
three
months
of
2012,
demand
increased
4,000
for
legal
and
office/administra:ve
support
workers,
two
occupa:ons
that
saw
sluggish
growth
in
2011.
2,000
2,000
Jul
08
Jul
09
Jul
10
Jul
11
Jan
09
Jan
10
Jan
11
Jan
12
Apr
08
Apr
09
Apr
10
Apr
11
Apr
12
Oct
08
Oct
09
Oct
10
Oct
11
Demand
for
these
posi:ons
is
highest
in
large
states,
including
California,
Texas,
and
Florida.
#
of
unemployed
workers
#
of
online
ads
“Labor
demand
con:nues
its
five-­‐month
upward
trend,
which
has
averaged
about
113,000
vacancies
per
month.
This
is
welcome
news
for
unemployed
workers
or
those
looking
to
change
jobs.”
—
Judy
Shelp,
Vice
President,
The
Conference
Board,
April
30,
2012
Sources:
Conference
Board
Help
Wanted
OnLine,
Bureau
of
Labor
Sta:s:cs
14

15. Global Talent Market Quarterly
BACK TO
TABLE OF CONTENTS
U.S.
LABOR
MARKET
SPOTLIGHT:
2010-­‐2020
EMPLOYMENT
PROJECTIONS
HEALTHCARE
AND
SERVICE
OCCUPATIONS
WILL
Fastest
Growing
Occupa=onal
Groups,
2010-­‐2020
(p)
40%
LEAD
FUTURE
U.S.
JOB
GROWTH
2010-­‐2020
(p)
2006-­‐2010
30%
35%
The
U.S.
economy
is
projected
to
add
20.5
million
new
jobs
from
2010-­‐2020,
a
14.3%
growth
rate,
20%
27%
26%
13%
24%
according
to
the
Bureau
of
Labor
Sta:s:cs.
22%
22%
8%
7%
17%
10%
16%
5%
2%
1%
Healthcare,
personal
care,
and
community
and
social
service
occupa:ons
are
projected
to
see
0%
the
fastest
growth
from
2010-­‐2020.
The
largest
-­‐1%
-­‐10%
number
of
new
jobs
will
be
in
healthcare,
office
and
administra:ve
support,
and
sales
-­‐20%
occupa:ons.
-­‐30%
-­‐24%
Healthcare
Personal
Care
Healthcare
Community
Construc:on
Computer
and
Business
and
Life,
Physical
DEMOGRAPHIC
CHANGES
AND
ECONOMIC
Support
and
Service
Prac::oners
and
Social
and
Extrac:on
Mathema:cal
Financial
and
Social
SHIFTS
ARE
DRIVING
GROWTH
TRENDS
Service
Opera:ons
Science
The
changing
demographics
of
the
U.S.
popula:on,
in
par:cular
the
aging
baby
boom
Occupa=onal
Groups
with
Largest
Numeric
Growth,
genera:on,
are
a
key
driver
in
the
growth
of
4
2010-­‐2020
(p)
Millions
many
occupa:ons,
in
par:cular
healthcare-­‐
related
areas.
4
3.5
3
Economic
shigs
are
also
behind
some
growth
3
trends,
as
many
occupa:ons
will
be
recovering
2
2.3
jobs
that
were
lost
during
the
recession.
For
example,
construc:on
saw
the
biggest
loss
of
jobs
2
1.9
from
2006-­‐2010;
even
with
the
22%
growth
1
1.4
1.4
1.3
1.3
1.3
projected
from
2010-­‐2020,
the
sector
won’t
reach
1
pre-­‐recessionary
employment
levels.
0
Healthcare
Office
and
Sales
and
Construc:on
Educa:on,
Personal
Care
Transporta:on
STEM
Prac::oners
Administra:ve
Related
and
Extrac:on
Training
and
and
Service
and
Material
Occupa:ons*
and
Support
Support
Library
Moving
*STEM
occupa:on
groups:
Computer
and
Mathema:cal;
Life,
Physical,
and
Social
Science;
Architecture
and
Engineering
Source:
US
Bureau
of
Labor
Sta:s:cs
15

16. Workforce Solutions
Industry Insight
SECOND QUARTER l 2012

17. Global Talent Market Quarterly
BACK TO
TABLE OF CONTENTS
KGWI:
ACQUISITION
AND
RETENTION
IN
THE
WAR
FOR
TALENT
Findings
from
the
2012
Kelly
Global
Workforce
Index
(KGWI)
show
that
in
the
period
aier
the
global
financial
crisis,
workers
are
in
a
state
of
uncertainty.
Employees
have
experienced
unprecedented
economic
turmoil;
many
are
restless
and
are
ac=vely
looking
for
new
opportuni=es.
However,
employees
across
regions
and
genera=ons
show
differing
desires
and
mo=va=ons
regarding
job
choices.
EMPLOYEES
LOOKING
FOR
CHANGE
Globally,
two-­‐thirds
of
workers
(66%)
intend
to
look
for
a
job
with
another
Top
factors
driving
the
decision
to
accept
one
job/posi=on
organiza:on
within
the
next
year,
a
significant
increase
from
2009,
when
over
another
(By
genera=on)
59%
intended
to
look
for
a
job
elsewhere.
The
dissa:sfac:on
is
most
pronounced
in
the
Americas,
where
67%
intend
to
look
for
a
new
job,
compared
with
only
45%
in
2009.
39%
34%
41%
48%
Personal
MOTIVATIONS
BEHIND
JOB
CHOICE
fulfillment/
Several
factors,
including
lack
of
opportunity,
low
salaries,
and
poor
work-­‐life
balance
management,
cause
workers
to
look
for
new
jobs.
However,
these
drivers
differ
by
genera:on.
Work/life
balance
is
the
predominant
considera:on
41%
Personal
growth/
among
Baby
Boomers
evalua:ng
jobs.
But
for
Gen
Y,
the
leading
36%
34%
advancement
considera:on
is
personal
growth/
advancement—an
outlook
that
reflects
25%
their
near-­‐term
career
priori:es.
Compensa:on/
19%
20%
19%
19%
benefits
Do
you
intend
to
look
for
a
job
with
another
organiza=on
within
the
next
year?
(%
Yes,
by
region)
Total
Gen
Y
Gen
X
Baby
Boomer
2009
2012
Top
factors
that
would
most
likely
cause
80%
employees
to
leave
their
jobs
60%
• Lack
of
opportuni:es
for
advancement
66%
67%
67%
67%
59%
59%
62%
40%
45%
• Poor
salary/benefits
20%
• Poor
management
0%
• Inadequate
work/life
balance
All
Countries
Americas
EMEA
APAC
Source:
Acquisi:on
and
Reten:on
in
the
War
for
Talent,
Kelly
Global
Workforce
Index,
April
2012
17