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Utilizing Social Media:
    A Relationship and Trust Building Tool in Marketing Efforts




                                 Or
                           Is Social Media
Ā© 2010
                       A Conversational Hoax?
          Bloomberg Marketing
Your father wouldn't want to hear this, Sonny.
                     This is business not personal. ~Tom Hagen
Ā© 2010   Bloomberg Marketing
Ā© 2010   Bloomberg Marketing
2009




Ā© 2010   Bloomberg Marketing
Ā© 2010   Bloomberg Marketing
We have become known to all who deal with us as people of integrity,
         and that priceless asset is more valuable than anything else we possess.
                                         James E. Casey, 1957 UPS Founder




Ā© 2010        Bloomberg Marketing
Social Media:
                                  Corner Grocery Store Relationship



                                    Community

                                    Authenticity

                                   Transparency
                               Stories Listen Respond
                                    Respect
                                  Consistency

                     People want to know they matter.

Ā© 2010   Bloomberg Marketing
Social Media Marketing

         1 Authentic Content Center

         4 Social Media Directions
                       Direct Relationships

                                Peer-to-peer Community
                                    Kindness of Strangers

                                        Paid Influence



Ā© 2010    Bloomberg Marketing
Direct Relationships

Twitter Town Hall Meetings




         Alan Mulally, CEO
         Ford Motor Company
               http://twitter.com/Ford



Ā© 2010      Bloomberg Marketing
Peer to peer community




Ā© 2010   Bloomberg Marketing
Kindness of Strangers




Ā© 2010   Bloomberg Marketing
Paid Influence ā€“ FTC Regs




Ā© 2010    Bloomberg Marketing
What Does Social Media Look Like To Your Organization?
         Culture?       People?     Strategy?   Enterprise?   Expectations?


           Authentic Content Center




Ā© 2010        Bloomberg Marketing
Louie, I think this is the beginning of a beautiful friendship. ~ Casablanca

Ā© 2010          Bloomberg Marketing
Letā€™s Continue the Conversation!

                                   Toby Bloomberg
                                     @tobydiva

                               Divamarketingblog.com

                           toby at bloombergmarketing dot com




Ā© 2010   Bloomberg Marketing

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Is Social Media A Conversation Hoax?

  • 1. Utilizing Social Media: A Relationship and Trust Building Tool in Marketing Efforts Or Is Social Media Ā© 2010 A Conversational Hoax? Bloomberg Marketing
  • 2. Your father wouldn't want to hear this, Sonny. This is business not personal. ~Tom Hagen Ā© 2010 Bloomberg Marketing
  • 3. Ā© 2010 Bloomberg Marketing
  • 4. 2009 Ā© 2010 Bloomberg Marketing
  • 5. Ā© 2010 Bloomberg Marketing
  • 6. We have become known to all who deal with us as people of integrity, and that priceless asset is more valuable than anything else we possess. James E. Casey, 1957 UPS Founder Ā© 2010 Bloomberg Marketing
  • 7. Social Media: Corner Grocery Store Relationship Community Authenticity Transparency Stories Listen Respond Respect Consistency People want to know they matter. Ā© 2010 Bloomberg Marketing
  • 8. Social Media Marketing 1 Authentic Content Center 4 Social Media Directions Direct Relationships Peer-to-peer Community Kindness of Strangers Paid Influence Ā© 2010 Bloomberg Marketing
  • 9. Direct Relationships Twitter Town Hall Meetings Alan Mulally, CEO Ford Motor Company http://twitter.com/Ford Ā© 2010 Bloomberg Marketing
  • 10. Peer to peer community Ā© 2010 Bloomberg Marketing
  • 11. Kindness of Strangers Ā© 2010 Bloomberg Marketing
  • 12. Paid Influence ā€“ FTC Regs Ā© 2010 Bloomberg Marketing
  • 13. What Does Social Media Look Like To Your Organization? Culture? People? Strategy? Enterprise? Expectations? Authentic Content Center Ā© 2010 Bloomberg Marketing
  • 14. Louie, I think this is the beginning of a beautiful friendship. ~ Casablanca Ā© 2010 Bloomberg Marketing
  • 15. Letā€™s Continue the Conversation! Toby Bloomberg @tobydiva Divamarketingblog.com toby at bloombergmarketing dot com Ā© 2010 Bloomberg Marketing