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ICT Development Experiences in Korea
                               Toward a World Leader

         Drs. Tino Lew
         Member E- Government Commission Suriname
         Tino@consortium.nu
Change            Challenge
         Chance
Backgrounds
•   Invited by South Korean Government organized by KOICA
•   12 participants from Suriname
•   Kookmin Institute for Strategic Governance
•   2 weeks training on E- government
Lectures
    •   History of Korea’s Economic Development
        (Sung Gul Hong , Professor, Kookmin University)
    •   Korean e-government and ICT Policy
        (Sung Gul Hong , Professor, Kookmin University)
    •   Policy of Information Protection Security in Korea
        (Wan Seok Yi, Vice president, Korea Internet & Security Agency (KISA))
    •   Evaluation Korea e-Government
        (Jin W Mok, Professor, Kookmin University)
    •   Broadband and Infra's Building
        (Hyong Soon Kim, Director, National Information Society Agency)
    •   Anti- corruption of e-government
        (Jin Wook Choi, Professor, Korea University)
    •   Legislation related e-government
        (Hun Yeong Kwon , Associate Professor, Kwang woon University)
    •   E-Government and ODA
        (Sang Joon Lee, Associate Professor, Kookmin University)
On Site Visits
      •   Seoul Data Center
            •   Seoul Data Center served whole data network system to each area in Seoul city.
                As Data center is committed to developing comprehensive digital data network
                system, the digital industry cluster of Seoul will become the global center of
                the digital based software industry.
      •   Seoul Dasan Call-center
            •   Seoul Dasan Call-center is a Seoul civil complaint solving system with phone call
                or web-site, mobile phone message service. The only phone number “120” can
                solve any civil problem
      •   SK T.UM
            •   T.um see that Ubiquitous life service. In „Play Dream SK Telecom's‟ future
                technology to the customer's dream will become a reality
      •   POSCO (http://www.posco.co.kr)
            •   POSCO has been the most competitive steel company since its establishment in
                1968.As a world-class company, it continues to grow and evolve.
      •   Hyundai Motors (http://www.hyundai-motor.com)
            •   Hyundai Motors was established in December 1967
      •   Hyundai Heavy Industry (http://www.hhi.co.kr)
            Hyundai Heavy Industries' story is one of challenges, pioneering, and trust in the
            •
            future.
      • Korea Hydro & Nuclear Power Co. Ltd (http://www.khnp.co.kr/wolsong)
          • Khnp is the largest among the six power generating subsidiaries that separated
            from korea electric power corporation (kepco) in april 2001, accounting for
            approximately 25% of electricity producing facilities, hydro and nuclear
            combined.
Korean History
Where did they come from
Leading the changes, rather than waiting for being changed!!
A drama from an early telecom backlog to an ICT powerhouse!




                                               7
When you hear about South Korea, what do you
think?

You may think such as…   But Korea was…




                                8
Korea’s Economic Transformation, 1945-
                 2010




Sung Gul Hong, Kookmin University                   9
UN Global E-Government Survey 2012
                                        Starting from No.13 in 2003 when the UN
                                         published its first report on e-
                                         government, the Korean e-government
                                         kept holding a high rank of No.5 in 2004
                                         and 2005 and No.6 in 2008 and finally
                                         ranked in No.1 in 2010 and so far out of
                                         193 countries.
                                        This indicates that the Korean e-
                                         government won a global recognition for
                                         its administrative foundation and national
                                         level as a foothold of advanced
                                         country, while securng public confidence
                                         as IT power recognized by the world.
                                        Synergy arising from implementation of
                                         advanced information and communication
                                         network and digitalization of major basic
                                         information




  World No.1 e-Government

                                                                                      -3-
* http://unpan1.un.org/intradoc/groups/public/documents/un-dpadm/unpan048580.pdf




  UN E-Government Survey 2012


                                                                                   -4-
30,000,000
                                                     World No.6 in IPv4 possession (112,250,368
                                                      units) (RIR-APNIC, Sep. 2012)
                       26,000,000

            10,000,000
                                                     World No. 9 in IPv6 possession (5,226(/32)
4,420,000                                             units) (RIR-APNIC, Sep. 2012)

 Sep.‟10     Mar.‟11     Jul.‟11     Aug.‟12
            Increase in smart phone users            The No. of high-speed internet subscribers
                                                      accounts for 34% of the people; world No.5
                         Expansion of mobile
                                                      (OECD, end of 2010)
                                  internet and
                           infrastructure and
                             increase in users
                               Exceeds 50% in        The No. of internet users accounts for 83.7% of
                            wireless internet         the people; world No.12(ITU, end of 2010)
                              utilization since
                              (currently about
                                          59%)



              Major Statistics of Internet
              Users
                                                                                                   -6-
ICT Journey in Korea
                                                          Committee on e-Gov and
     Act of Dissemination and                            e-Government Act(2001.7)
    Utilization                                            e-Government Special
     Promotion Of Computer                               Committee(2001)
    Network(1985)                 Act of Information
     National Coordination      Promotion(1995)
    Council                       Informatization                 Completion of e-Gov 11
    (1987)                       Promotion                         initiatives (2002.11)
                                 Committee(1996)


National Basic
                   National              Cyber Korea
Information                                              e-KOREA
System             Informatization       21(1999-2002)                    U-KOREA            National ICT
                                                         Vision (2002-
Project            Promotion Plan        e-Gov 11                         Master Plan        Masterplan 2008
                                                         2006)
(1987-1996)        (1996-2000)           initiatives                      (2006)
                                         (2001~2002)



                 Korea Information Infrastructure Plan            BcN/USN Master Plan
                 (1995-2005)                                      (2004~2010)




                                                                         13
Phase III (2003 - 2007)


                          Phase II (Mid 90s – 2002)
                                                         Info. Resource
                                                         Integration
    Phase I (Late 80s)
                         Korea Information               e-Government
                         Infrastructure(KII)             Roadmap to 2007
                         Initiative

National Basic           Process Informatization
Information System                                       “Better” Service
                         e-Government Initiative


Database Building        KII & e-Gov Initiative       Ctizen-oriented e-Gov



               Development of E-Gov
Major ICT Policies, 1978-1994

    1st Basic Plan for Public Computerization (1978-82)
    • First effort to use computers in public administration
    • KT as a public corporation in 1982

    2nd Basic Plan for Public Computerization (1983-87)
    • First mobile telephone service began in 1984
    • TDX-1 serviced in 1986, but limited services

    1st Basic Plan for National Backbone networks (1987-91)
    • Over 10 million telecom lines in 1987
    • 5 backbone networks: research/education, public safety, defense, finance, and publi
      c services
    • TDX-10 serviced in 1991

    2nd Basic Plan for National Backbone networks (1992-96)
    • Over 20 million telecom lines in 1993 , 1 million cell-phone subscribers in 1995
    • Commercial internet service began in 1994
    • Created MIC in Dec. 1994
    • Made a master plan for KII, 1995
    • Enacted the Basic Law to Promote National Informatization, 1995
                                                                       15
Major ICT Policies, 1996-2007
    1st Basic Plan for National Informatization
    (1996-2000)
    •   1st stage of national backbone network upgrading, 1995-97 (KII)
    •   CDMA commercialization, 1996
    •   Informatization Promotion Committee, 1996
    •   Informatization Promotion fund, 1996
    •   High-speed internet service began, 1998
    •   2nd stage of national backbone network upgrading, 1998-2000 (KII)
    •   Over 10 million cell-phone subscribers, 1998


    Cyber Korea 21 (1999-2002)

    • 10 million internet users, 1999, 20 million cell-phone subscribers, 1999
    • Competition introduced in basic telecom services (local), 1999
    • CDMA-2000 commercial service began, 2000 (1st in the world)
    • 11 projects for e-government, 2000; Special Committee for e-Governmen
      t established, 2001
    • 20 million internet users, 2001 (named the world best by OECD)
    • 3rd stage of national backbone network upgrading, 2001-05
                                                              16
E-Korea Vision 2006 (2002-06), Broadband IT Korea Vision 2007
(2003-07)
• Over 10 million households for high-speed internet, 2002
• Over 30 million cell phone subscribers, 2002
• Over 30 million internet users, 2004
• Official e-government portal opened, 2002
• DMB service began, 2005
• WiBro service began, 2006; designated as a world standard by ITU, 2007
• 1st ranked by OECD in high-speed internet users per 100 persons, 2005
• Over 40 million cell phone subscribers, 2006
• Over 6 million DMB users, 2007


Basic Plan for U-Korea (2006-10)

• Basic plan for USN, 2004-10
• Basic plan for BcN, 2004-10
• Policies to develop a ubiquitous society
• Convergence between telecom and broadcasting
• Replaced by the new master plan for national informatization under the Lee Myung
  Bak government



                                                               17
Preventing Adverse Effect and
Framework        Forming Bases                Activation and Advancement
                                                                                      Maturing Information Culture
                                     - Electronic Government Act (Act on Promotion
                                       of Informatization of Administrative Duties,
                                       etc. for Implementing Electronic Government)
                                     - Regulations on Office Administration
                                     - Digital Signature Act
            - Act on Distribution
                                     - Framework Act on Electronic Commerce
              and Expansion of
                                     - Information and Communications Industry
              Computer Network
                                       Promotion Act
              and Promotion of the                                                    - Act on Protection of
                                     - Act on Internet Address Resource
              Use                                                                       Personal Information by
                                     - Informatioin and Communication Works
            - Act on Research and                                                       Public Agency (Privacy
                                       Business Act (Telecommunications Work
              Development of                                                            Protection Act)
                                       Business Act)
              Information and                                                         - Act on Solving Information
                                     - Sound Records, Video Products and Game
Relevant      Communication                                                             Gap (Framework Act on
                                       Software Act (Game Industry Promotion Act)
  laws      - Framework Act on                                                          National Informatization )
                                     - Copyright Act
              Promotion of                                                            - Act on Promotion of
                                     - Act on Promotion of Contents Industry
              Informatization                                                           Information and
                                     - Act on the Construction, etc. of Ubiquitous
            - Framework Act on                                                          Communication Network
                                       City
              Telecommunications                                                        Utilization and Information
                                     - Internet, Multimedia and Broadcasting
            - Telecommunications                                                        Protection, etc.
                                       Business Act
              Business Act (Public
                                     - Framework Act on National Informatization
              Telecommunications
                                       (Knowledge Information Resource
              Business Act)
                                       Management Act)
                                     - National Spatial Data Infrastructure Act
                                     - Official Information Disclosure Act
                                     - Act on the Protection of Information and
                                       Communications Infrastructure


Relevant Laws According to
Informatization Promotion Framework
                                                                                                                      -9-
Anti Corruption and E-Government


   Corruption = Monopoly + Discretion – Accountability
                                                   Robert Klitgaard
Lessons from Korea
 Korea‟s ICT development experiences are …

 • Very impressive in comparative contexts
 • Due to combined efforts by the government and private sector
 • Based upon early adoption of the changing IT environment
 • Through aggressive public and private investments
 • By directly connecting demands and supply through a well-defined policy-making and
   implementing authority
 • By creating productive governance network between the government and businesses


 Korea‟s achievement in IT sectors would not be ther
 e in the first place were it not for the state
 • Though most investments are being made by private firms, the state has had clear visi
   on about the future, and stimulated private responses to the information revolution
 • Strong leadership from top level of government
 • Broadband construction as a major national policy
 • Presidential Information Promotion Council and Ministry of Information and
   Communication




                                                                  20
Broadband is a social asset to be used by all members of
society

• Collaborative deliberated and coordinated the relevant policies
• Government secured the necessary funds for broadband construction
• Prioritize broadband projects and concentrate countries competence into
  broadband


Stimulation of telecom market

• Government created an initial demand for broadband that led to private s
  ector investment in Korea
• Low interest loan program to help build broadband in under-served areas
• Allow some companies to go private
• Removal of entry bariers to market for new telecom operators
• Evaluation of broadband quality and publishing of results
• Stimulation of quality competition through a broadband IT building
  certification system

                                                           21
Lessons from failures may be more important…




•Too early adoption of new ser
 vices and products
•Lack of standardization
•Political factors are more
 important than anything else
                                               22
Toward a world leader e government in korea

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Toward a world leader e government in korea

  • 1. ICT Development Experiences in Korea Toward a World Leader Drs. Tino Lew Member E- Government Commission Suriname Tino@consortium.nu
  • 2. Change Challenge Chance
  • 3. Backgrounds • Invited by South Korean Government organized by KOICA • 12 participants from Suriname • Kookmin Institute for Strategic Governance • 2 weeks training on E- government
  • 4. Lectures • History of Korea’s Economic Development (Sung Gul Hong , Professor, Kookmin University) • Korean e-government and ICT Policy (Sung Gul Hong , Professor, Kookmin University) • Policy of Information Protection Security in Korea (Wan Seok Yi, Vice president, Korea Internet & Security Agency (KISA)) • Evaluation Korea e-Government (Jin W Mok, Professor, Kookmin University) • Broadband and Infra's Building (Hyong Soon Kim, Director, National Information Society Agency) • Anti- corruption of e-government (Jin Wook Choi, Professor, Korea University) • Legislation related e-government (Hun Yeong Kwon , Associate Professor, Kwang woon University) • E-Government and ODA (Sang Joon Lee, Associate Professor, Kookmin University)
  • 5. On Site Visits • Seoul Data Center • Seoul Data Center served whole data network system to each area in Seoul city. As Data center is committed to developing comprehensive digital data network system, the digital industry cluster of Seoul will become the global center of the digital based software industry. • Seoul Dasan Call-center • Seoul Dasan Call-center is a Seoul civil complaint solving system with phone call or web-site, mobile phone message service. The only phone number “120” can solve any civil problem • SK T.UM • T.um see that Ubiquitous life service. In „Play Dream SK Telecom's‟ future technology to the customer's dream will become a reality • POSCO (http://www.posco.co.kr) • POSCO has been the most competitive steel company since its establishment in 1968.As a world-class company, it continues to grow and evolve. • Hyundai Motors (http://www.hyundai-motor.com) • Hyundai Motors was established in December 1967 • Hyundai Heavy Industry (http://www.hhi.co.kr) Hyundai Heavy Industries' story is one of challenges, pioneering, and trust in the • future. • Korea Hydro & Nuclear Power Co. Ltd (http://www.khnp.co.kr/wolsong) • Khnp is the largest among the six power generating subsidiaries that separated from korea electric power corporation (kepco) in april 2001, accounting for approximately 25% of electricity producing facilities, hydro and nuclear combined.
  • 6. Korean History Where did they come from
  • 7. Leading the changes, rather than waiting for being changed!! A drama from an early telecom backlog to an ICT powerhouse! 7
  • 8. When you hear about South Korea, what do you think? You may think such as… But Korea was… 8
  • 9. Korea’s Economic Transformation, 1945- 2010 Sung Gul Hong, Kookmin University 9
  • 10. UN Global E-Government Survey 2012  Starting from No.13 in 2003 when the UN published its first report on e- government, the Korean e-government kept holding a high rank of No.5 in 2004 and 2005 and No.6 in 2008 and finally ranked in No.1 in 2010 and so far out of 193 countries.  This indicates that the Korean e- government won a global recognition for its administrative foundation and national level as a foothold of advanced country, while securng public confidence as IT power recognized by the world.  Synergy arising from implementation of advanced information and communication network and digitalization of major basic information World No.1 e-Government -3-
  • 12. 30,000,000  World No.6 in IPv4 possession (112,250,368 units) (RIR-APNIC, Sep. 2012) 26,000,000 10,000,000  World No. 9 in IPv6 possession (5,226(/32) 4,420,000 units) (RIR-APNIC, Sep. 2012) Sep.‟10 Mar.‟11 Jul.‟11 Aug.‟12 Increase in smart phone users  The No. of high-speed internet subscribers accounts for 34% of the people; world No.5 Expansion of mobile (OECD, end of 2010) internet and infrastructure and increase in users Exceeds 50% in  The No. of internet users accounts for 83.7% of wireless internet the people; world No.12(ITU, end of 2010) utilization since (currently about 59%) Major Statistics of Internet Users -6-
  • 13. ICT Journey in Korea Committee on e-Gov and  Act of Dissemination and e-Government Act(2001.7) Utilization  e-Government Special  Promotion Of Computer Committee(2001) Network(1985)  Act of Information  National Coordination Promotion(1995) Council  Informatization Completion of e-Gov 11 (1987) Promotion initiatives (2002.11) Committee(1996) National Basic National Cyber Korea Information e-KOREA System Informatization 21(1999-2002) U-KOREA National ICT Vision (2002- Project Promotion Plan e-Gov 11 Master Plan Masterplan 2008 2006) (1987-1996) (1996-2000) initiatives (2006) (2001~2002) Korea Information Infrastructure Plan BcN/USN Master Plan (1995-2005) (2004~2010) 13
  • 14. Phase III (2003 - 2007) Phase II (Mid 90s – 2002) Info. Resource Integration Phase I (Late 80s) Korea Information e-Government Infrastructure(KII) Roadmap to 2007 Initiative National Basic Process Informatization Information System “Better” Service e-Government Initiative Database Building KII & e-Gov Initiative Ctizen-oriented e-Gov Development of E-Gov
  • 15. Major ICT Policies, 1978-1994 1st Basic Plan for Public Computerization (1978-82) • First effort to use computers in public administration • KT as a public corporation in 1982 2nd Basic Plan for Public Computerization (1983-87) • First mobile telephone service began in 1984 • TDX-1 serviced in 1986, but limited services 1st Basic Plan for National Backbone networks (1987-91) • Over 10 million telecom lines in 1987 • 5 backbone networks: research/education, public safety, defense, finance, and publi c services • TDX-10 serviced in 1991 2nd Basic Plan for National Backbone networks (1992-96) • Over 20 million telecom lines in 1993 , 1 million cell-phone subscribers in 1995 • Commercial internet service began in 1994 • Created MIC in Dec. 1994 • Made a master plan for KII, 1995 • Enacted the Basic Law to Promote National Informatization, 1995 15
  • 16. Major ICT Policies, 1996-2007 1st Basic Plan for National Informatization (1996-2000) • 1st stage of national backbone network upgrading, 1995-97 (KII) • CDMA commercialization, 1996 • Informatization Promotion Committee, 1996 • Informatization Promotion fund, 1996 • High-speed internet service began, 1998 • 2nd stage of national backbone network upgrading, 1998-2000 (KII) • Over 10 million cell-phone subscribers, 1998 Cyber Korea 21 (1999-2002) • 10 million internet users, 1999, 20 million cell-phone subscribers, 1999 • Competition introduced in basic telecom services (local), 1999 • CDMA-2000 commercial service began, 2000 (1st in the world) • 11 projects for e-government, 2000; Special Committee for e-Governmen t established, 2001 • 20 million internet users, 2001 (named the world best by OECD) • 3rd stage of national backbone network upgrading, 2001-05 16
  • 17. E-Korea Vision 2006 (2002-06), Broadband IT Korea Vision 2007 (2003-07) • Over 10 million households for high-speed internet, 2002 • Over 30 million cell phone subscribers, 2002 • Over 30 million internet users, 2004 • Official e-government portal opened, 2002 • DMB service began, 2005 • WiBro service began, 2006; designated as a world standard by ITU, 2007 • 1st ranked by OECD in high-speed internet users per 100 persons, 2005 • Over 40 million cell phone subscribers, 2006 • Over 6 million DMB users, 2007 Basic Plan for U-Korea (2006-10) • Basic plan for USN, 2004-10 • Basic plan for BcN, 2004-10 • Policies to develop a ubiquitous society • Convergence between telecom and broadcasting • Replaced by the new master plan for national informatization under the Lee Myung Bak government 17
  • 18. Preventing Adverse Effect and Framework Forming Bases Activation and Advancement Maturing Information Culture - Electronic Government Act (Act on Promotion of Informatization of Administrative Duties, etc. for Implementing Electronic Government) - Regulations on Office Administration - Digital Signature Act - Act on Distribution - Framework Act on Electronic Commerce and Expansion of - Information and Communications Industry Computer Network Promotion Act and Promotion of the - Act on Protection of - Act on Internet Address Resource Use Personal Information by - Informatioin and Communication Works - Act on Research and Public Agency (Privacy Business Act (Telecommunications Work Development of Protection Act) Business Act) Information and - Act on Solving Information - Sound Records, Video Products and Game Relevant Communication Gap (Framework Act on Software Act (Game Industry Promotion Act) laws - Framework Act on National Informatization ) - Copyright Act Promotion of - Act on Promotion of - Act on Promotion of Contents Industry Informatization Information and - Act on the Construction, etc. of Ubiquitous - Framework Act on Communication Network City Telecommunications Utilization and Information - Internet, Multimedia and Broadcasting - Telecommunications Protection, etc. Business Act Business Act (Public - Framework Act on National Informatization Telecommunications (Knowledge Information Resource Business Act) Management Act) - National Spatial Data Infrastructure Act - Official Information Disclosure Act - Act on the Protection of Information and Communications Infrastructure Relevant Laws According to Informatization Promotion Framework -9-
  • 19. Anti Corruption and E-Government  Corruption = Monopoly + Discretion – Accountability Robert Klitgaard
  • 20. Lessons from Korea Korea‟s ICT development experiences are … • Very impressive in comparative contexts • Due to combined efforts by the government and private sector • Based upon early adoption of the changing IT environment • Through aggressive public and private investments • By directly connecting demands and supply through a well-defined policy-making and implementing authority • By creating productive governance network between the government and businesses Korea‟s achievement in IT sectors would not be ther e in the first place were it not for the state • Though most investments are being made by private firms, the state has had clear visi on about the future, and stimulated private responses to the information revolution • Strong leadership from top level of government • Broadband construction as a major national policy • Presidential Information Promotion Council and Ministry of Information and Communication 20
  • 21. Broadband is a social asset to be used by all members of society • Collaborative deliberated and coordinated the relevant policies • Government secured the necessary funds for broadband construction • Prioritize broadband projects and concentrate countries competence into broadband Stimulation of telecom market • Government created an initial demand for broadband that led to private s ector investment in Korea • Low interest loan program to help build broadband in under-served areas • Allow some companies to go private • Removal of entry bariers to market for new telecom operators • Evaluation of broadband quality and publishing of results • Stimulation of quality competition through a broadband IT building certification system 21
  • 22. Lessons from failures may be more important… •Too early adoption of new ser vices and products •Lack of standardization •Political factors are more important than anything else 22