4. Introduction to Toronto Training
and HR
Toronto Training and HR is a specialist training and
human resources consultancy headed by Timothy Holden
10 years in banking
15 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR
are:
Training event design
Training event delivery
HR support with an emphasis on reducing
costs, saving time plus improving employee
engagement and morale
Services for job seekers
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6. Definition
• What is leadership?
• How does it differ from
management?
• Responsibilities of a
leader
• Traits of leaders
• Skills of leaders
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10. Leadership
attributes
1 of 2
• Breaks down barriers
• Involves and engages
employees
• Studies the
environment
• Creates a learning
culture
• Builds a diverse
organization
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11. Leadership
attributes
2 of 2
• Asks often, tells little,
listens much
• Seeks continuous
dialogue
• Provides a work setting
that enables interaction
and innovation
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15. Selfdisclosure
• Build a foundation of
self-knowledge
• Consider relevance to
the task
• Keep revelations
genuine
• Understand the
organizational and
cultural context
• Delay or avoid very
personal disclosures
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17. Assertiveness
• Observe your own
behaviour
• Concentrate on a
specific situation
• Observe a successful
person
• Try out what you have
learned
• After a few days,
evaluate your
performance
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19. Self-reflection
1 of 2
• How much selfreflection have you
done?
• What is your goal in
self-disclosure?
• What kinds of
information do you
disclose?
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20. Self-reflection
2 of 2
• What personal
information do your
colleagues share with
you?
• How long have you
known your colleagues?
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22. Leadership
sins 1 of 2
• Declaring you’re the
leader
• Assuming your
employees have your
“iron man core”
• Failure to develop EI
within your team
• Nurturing a culture that
kills feedback
• Forgetting to evaluate
business activities
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23. Leadership
sins 2 of 2
• Failing to constantly
market your business
• Knowing your legacy
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34. Survival
principles
which focus
on the future
• Shift everyone’s
thinking
• Increase employee
efficiency
• Upgrade your
organizational chart
• Leaders need to lead
• Eliminate stress
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46. Learning from
the military
1 of 2
• Being a leader comes
first
• Create stewards who
will promote and
protect the best of your
organization’s traditions
and values
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47. Learning from
the military
2 of 2
• Develop leadership
alongside developing
leaders, and develop
the leadership your
organization needs right
now
• Don’t leave leadership
development entirely to
trainers
• Embed the enduring
priority of leadership
• It is just plain you
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