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Important HR topics for the second
half of 2014
by Toronto Training and HR
June 2014
CONTENTS
3-4 Introduction
5-8 Classification of work in late 2014
9-12 Adaptability
13-14 Wisdom
15-17 Fairness
18-20 Unconventional HR
19-20 Overcoming barriers caused by culture
21-22 Encroachment by line managers
23-25 Overarching issues for HR when considering structure
26-27 Experts in the workplace
28-29 Promoting diversity
30-32 Attracting talent
33-36 International mobility
37-38 Workforce planning
39-40 Cybercrime and data security
41-43 Gamification
44-45 Measures
46-47 Case studies
48 Drill
49-50 Conclusion, summary and questions
Page 2
Page 3
Introduction
Page 4
Introduction to Toronto Training
and HR
Toronto Training and HR is a specialist training and
human resources consultancy headed by Timothy Holden
10 years in banking
15 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR
are:
Training event design
Training event delivery
HR support with an emphasis on reducing
costs, saving time plus improving employee
engagement and morale
Services for job seekers
Page 5
Classification of work in
late 2014
Classification
of work in
late 2014
1 of 3
EMPLOYMENT
• Direct employment
• Co-employment
Page 6
Classification
of work in
late 2014
2 of 3
CONTRACT WORK
• Direct contracting
• Subcontracting
Page 7
Classification
of work in
late 2014
3 of 3
WORK ARRANGEMENTS
AVAILABLE TO
ORGANIZATIONS
• Full-time employees
• Part-time employees
• On-call employees
• Direct hire temporary
employees
• Agency temporary workers
• Independent contractors
• Day labourers
• Vendor on premises
Page 9
Adaptability
Adaptability
1 of 3
• Employees, customers,
competitors, partners and
investors
• What could HR be doing?
• The enemies of adaptability
• Design principles of
adaptable organizations
Page 10
Adaptability
2 of 3
INITIATIVES TO BOOST
ADAPTABILITY
• Experimentation and learning
• Transparency and openness
• Autonomy and trust
• Purpose and meaning
• Diversity
• Flexibility
• Creativity
• Peer collaboration
• Natural leadership and
meritocracy
Adaptability
3 of 3
QUESTIONS TO ASK
• Is it deep?
• Is it bold?
• Is it specific?
• Is it doable?
Page 12
Page 13
Wisdom
Wisdom • Definition
• Sources of wisdom
• Conventional wisdom
• What do wise people do?
• Skilled and unskilled wisdom
Page 14
Page 15
Fairness
Fairness
1 of 2
• What is fair?
• Triggers of unfairness
• Problems for HR
• Fairness in an evolving
employment relationship
Page 16
Fairness
2 of 2
DIFFERENT PERSPECTIVES ON
FAIRNESS
• Fairness as organizational justice
• Fairness as the socially just
distribution of goods
• Fairness as the principles of
outcome
• Fairness as capability
• Fairness as a temporal
perspective
• Fairness as a matter of
interpretation
Page 18
Unconventional HR
Unconventional
HR 1 of 2
• Hire, reward, and
tolerate only fully
formed adults
• Tell the truth about
performance
• Make clear to
managers that their
top priority is building
great teams
Page 19
Unconventional
HR 2 of 2
• Leaders should create
the organizational
culture
• Talent managers
should think like
innovative
businesspeople and
not fall into the
traditional HR
mindset
Page 20
Page 21
Encroachment by line
managers
Encroachment
by line
managers
QUESTIONS TO ASK
• What are our talent
needs?
• How should we meet
our talent needs?
• How can we do a better
job of hiring?
• How can we develop
internal talent?
• How can we manage
our employees’ career
paths?
Page 22
Page 23
Overarching issues for HR
when considering
structure
Overarching
issues for HR
when
considering
structure
1 of 2
• Understanding the way the
whole partnering network
operates to inform HR
choices
• Supporting partnership
arrangements needs to be
a core HR capability
• Differentiating the level of
strategic HR support
between arrangements
Page 24
Overarching
issues for HR
when
considering
structure
2 of 2
• Designing HR to deal with
crisis situations
• Developing leadership for
the network
• Dealing with the issues of
employees’ dual identity
Page 25
Page 26
Experts in the workplace
Experts in the
workplace
• Works under supervision
• Is autonomous
• Has problem solving ability
• Can innovate
• Has demonstrated
leadership
Page 27
Page 28
Promoting diversity
Promoting
diversity
STRATEGIES
• Engagement
• Total visibility
• Workforce intelligence
Page 29
Page 30
Attracting talent
Attracting
talent 1 of 2
• Organizational practices
• Job related practices
Page 31
Attracting
talent 2 of 2
FACTORS WHICH HAVE A
SIGNIFICANT IMPACT
• Nature of the work itself
• Immediate work environment
• Global compensation
• Corporate image or
reputation
• Location
• Health and wellness
Page 32
Page 33
International mobility
International
mobility
1 of 3
• Definition
• International
assignments
• Reasons for using an
expatriate
• Different types of
approach
• Policies and
documentation
• Risk types which need to
be considered
Page 34
International
mobility
2 of 3
• Different types of policy
• Areas for the employee to
consider before accepting
an assignment
• Elements of relocation to be
considered
• Remuneration
considerations
• Benefits which might be
included
Page 35
International
mobility
3 of 3
STEPS TO TAKE
• Talent
• Reward
• Process
• Technology
Page 36
Page 37
Workforce planning
Workforce
planning
• Definition
• Typical activities
• Hard and soft workforce
planning
• Key issues when considering
workforce planning
• Stages of the workforce
planning process
• Areas to consider during
implementation
• Action points
Page 38
Page 39
Cybercrime and data
security
Cybercrime
and data
security
• Recent developments which
have led to an increase in
hacker attacks
• Multiple techniques used in
data breaches
• Data targeted by criminals
• Tips to improve levels of
mobile security
• How to make data more
secure
Page 40
Page 41
Gamification
Gamification
1 of 2
• What is a game?
• Game elements
• Game design techniques
• Non-game context
• Criticisms of gamification
• Legal and regulatory
considerations
Page 42
Gamification
2 of 2
• Who is using it?
• How are they using it?
• What is the effectiveness?
• What barriers exist to
gamification?
• Good game design
• Points, badges,
leaderboards
• Intrinsic and extrinsic
motivation
Page 43
Page 44
Measures
Measures • Compensation
• Performance management
• Recruitment
• Succession planning
Page 45
Page 46
Case study-survey
questions
Page 47
Case study-shared
leadership
Page 48
Drill
Page 49
Conclusion, summary and
questions
Page 50
Conclusion, summary and
questions
Conclusion
Summary
Videos
Questions

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