Technology brings change. These changes affect every area of human endeavour and those at the forefront of these changes, reap the rewards. At #Watify, we want to help make the technological transformation of Europe smooth and beneficial for everyone. The #Watify launch event in Brussels is this week, and we have presentations and demonstrations from across the spectrum of people at the front lines of these changes.

1. 1
WATIFY - Bruxelles
Irene Talg
December 2016

2. 2
1959
Today

3. 3
Digital Transformation Approach
Digital
Transformation
N
E
S
W
Increase the customer
experience
Put people firstInvolve the entire
organisation
Generate a competitive
advantage

4. 4
Digital Transformation Barriers
SIZE
€
TECH
Limited
financial
capacity
Size of our hotel - SME

5. 5
Digital Transformation
Challenges
CUSTOMER PERFORMANCE SERVICE
 New customer
experience
 Customer
insights
 Green tech
 Cloud Computing
 Big Data
 Reduction &
Savings
 Predictive
maintenance
 Environmental
information
 Gamification

6. 6
OPERATIONS PERFORMED
In the Cloud:
• Reservation System
• ISO 9001 / ISO 14001-EMAS
• Maintenance monitoring

7. 7
NEW CUSTOMER EXPERIENCES
Digital views:
• 3D Panorama
• Virtual tour
• Earth TV

8. 8
NEW SERVICES
Resort’s Digital dashboard:
• Energy & Water
• Environment
Digital Garden

9. 9
PLANNED SOLUTIONS

10. 10
PLANNED SOLUTIONS I
Cloudify:
• ERP
Big Data Analytics:
• Customer information
• Estimations
• Predictive maintenance

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Digital Room Dashboard:
• Energy & Water
• Design
• Big Data analytics
• Link results to hotel bill
PLANNED SOLUTIONS II

12. 12
ONGOING SUPPORT
RECEIVED
Hospitality Association
Santa Cruz de Tenerife
Council of Tenerife