Tiffany Buldhaupt seeks a challenging position that utilizes her 9+ years of experience in business analysis, process improvement, change management, and data analysis. She has extensive experience analyzing loan losses, enhancing processes, and mentoring team members in her roles at Wells Fargo Home Mortgage. Her background includes implementing automated systems, testing requirements, and ensuring compliance. Buldhaupt holds a Bachelor's degree in Finance and Banking and an Associate's degree in Business Administration.
1. Cell Phone: 641-751-8384 Tiffany.buldhaupt@gmail.com
Tiffany Buldhaupt
Objective
To obtaina challenging positionwithanestablishedorganizationthat willutilize mycurrent skills, is rewardingthrough
development andoffers opportunitiesto further enhance myprofessionalskills andknowledge.
Summary of Qualifications
9+ Business analysis-Default Claims
5+ Process improvement and Implementation
3+ Cha nge management and Risk
3+ Agi le methodology (SDLC)
5+ Te sting and quality assurance
9+ Tre nding/research/compliance data analysis experience
5+ Above average Microsoft Suite (Word, PowerPoint, Excel, Outlook, Access) Live Meeting
8+ Vendor correspondence (VA, Attorney)
4+ SQL use
Experience
2013-Present Wells Fargo Home Mortgage West Des Moines, IA
Default Claims Loss Analysis, Implementation Associate I
Solicit issuesandideasfromteam members toevaluate,analyze anddeterminehowthe problemcanbe solvedthrough
processand/or automatedsystems
Facilitate meetings across multiple departments anddivisionstoenhance process, implementchange, andevaluate risk.
Establish, review, andtestbusiness requirements for enhancements onautomatedsystems
Participate inprojects throughout eachphase of thelifecycle (initiating, planning, execution, monitor & control)usingagile
methodology(SDLC)
Coordinate teammembers totest andvalidate theautomationmeets specifiedrequirements
Assist teaminevaluating andprioritizing systemenhancements todetermine complexity, time and ifcost effective and
meetteam requirements
Submitandtrackprocess andtechnologysystem requests andcommunicate status toteam
Act as a liaison between the Change Control boardandteambypresenting process andtechnologychangeswithin
FHA, VA, Reverse andPrivate Investor Loss Analysis
Create andmaintain150+ procedures within the team andevaluate eachprocessis incompliance withthe
Governance task force.
Gather data andprepare monthlyproductionandkeyindicator reports for executives,managers andcross-functional
businessteams suchasbutnotlimitedtoLoss Analysis DeepDives, Loss SummariesandServicingCurtailments.
Provide technicalandprocedure assistance forteam members
Mentor andcoach20+ teammembers maximize individual and team goals.
Enhance, streamline, andimprove data integritywithinautomatedsystems to reduce and eliminate riskand
provide compliant and consistent reportingfor management
Research, compile andevaluate process and work flowdata
Analyze, categorize andreport losses on FHA, VA andReverse loans byreviewing investor guidelines and
determining the gapinthe funds
Fulfill inquiriesfor research andreporting requests bycreatingqueriesandgathering data within automated
systems
Assist businesspartners with requests fromfinancial reportingand streamline processes acrosspartneringbusiness
units to maintainconsistent lossreporting, including GL balancingandrestoringbalances at loanlevel.
Assist in reviewing andresearching business unit impacts due to recent LRA’s (Legislative Regulatory Alerts)
2. 2009-2013 Wells Fargo Home Mortgage West Des Moines, IA
Default Claims Loss Analysis, Operations Analyst II
Default Claims Loss analysis, Operations Analyst I
Gather data andprepare monthlyproductionandkeyindicator reports for executives,managers and cross-functional
businessteams suchasbutnotlimitedtoLoss Analysis DeepDivesandServicingCurtailments.
Enhance, streamline, and improve data integritywithinautomatedsystems toreduce andeliminate riskandprovide
compliant and consistent reportingfor management
Facilitate andleadmonthlycallsacrossmultipledepartments anddivisionsto enhance process,implement change, and
evaluate risk
Analyze,categorize andreport lossesonloansbyreviewing investor guidelines anddeterminingthe gapinthefunds
Work andmotivate teamtomeet goals establishedbymanagement
Create andmaintain100+procedures withintheteamandevaluate eachprocess isincompliance withthe Governance task
force.
Maintainandwork teamsupport Mailbox
Reviewandwork exceptionreports ona monthlybasis for all teamdatabases
Completedaudits forteammembers working governmentinvestors
Mentor andcoach20+ teammembers maximize individual andteamgoals
2006-2009 Wells Fargo Home Mortgage West Des Moines, IA
Default Claims Loss Analysis, Loan Servicing Specialist III
Default Clams Loss Analysis, Loan Servicing Specialist II
Determined, analyzedandcategorizedlosses/gainsonVA loanswhen removing theloanfromfidelity
Trainedteammembers onlossanalysisanddailyprocesses
Assistedwiththe implementation and testedthe VA removal database, VLAD
UpdatedVLAD dailyandweekly
MaintainedandupdatedVA Supplemental spreadsheet
Experience withDDCPandDDCL moneymovement
Pulledthe ClaimPayment Status Report andmaintained payment analyses
Worked LossAnalysisGovernment Due Report, whichpulledloans that were readyfor lossanalysis
Contributedtothe increaseoffundsacquiredfromroutine(attorney, Preservation, andacquisition) billbacks
Obtainedmonthlygoals andkeyindicators
Communicatedbyphone andemailwith investors ona routine basis
Education
2002-2004 Buena Vista University Marshalltown, IA
Bachelor of Arts
Major inFinance andBanking
1999-2001 MarshalltownCommunityCollege Marshalltown, IA
Associates of Arts
Major in Business Administration
Emphasis onBusiness andAccounting
Other Related Experience
Windows 7, Windows 10, Microsoft office, Internet Explorer, Fidelity/MSP, Daisy, Venderscape, Iclear, VALERI, FHA
Connection, Adobe Pro, Nuance, SnagIt, SQL, VisioandSharePoint