14. No contract in place Inadequate contract Contract lost Contract in place, but terms are unclear to stakeholders Contract not enforced Expired contract
78. Not producing policies Under resourcing procurement Letting supplier management meetings lapse Allowing stakeholder satisfaction reviews to lapse Not monitoring SLA’s and KPI’s
89. Tools Use Tender Management tools for RFx (Request for Tender, Request for Price, Request for Information , Expression of Interest) - improve productivity and reduce risk. Use Contract Management tools for Supplier Management Use external experts for low strategic value but high complexity procurement
90. For information on tender management and contract management tools, or for external support for better procurement, contact 1300 8600 63 Or go to our website at www.activecost.com.au Sydney Richard Pitchforth, ph +64 (0) (413) 285 745 Brisbane Peter Trandafilovic ph +64 (0) (414) 778 840 Pictures thanks to www.sxc.hu