1. Thomas Poon
Permanent Address:
1569 Essex Road
Present Address:
1569 Essex Road
Williston, VT 05495 Williston, VT 05495
Phone: (802) 578-7731 Email-twp672@yahoo.com
Professional Objective
To help become an asset to the company with dedication, motivation, and great work ethics in order to
strive and gain skills that have learned in past responsibilities.
Highlights of Qualifications/Relevant Skills
 Verbal communication- speaks and listens carefully, expresses and processes ideas clearly and
succinctly in a professional manner to understand.
 Written communication- reads and writes effectively, and process ideas clearly in a professional
manner that is to the point.
 Critical thinking- evaluates information, solves problems effectively, and anticipates
consequences to make quick decisive decisions in critical situations.
 Time Management- Capable of multi-tasking while completing multiple assignments effectively
and efficiently using record documentation of assignments dates,times, and specifics in order to
accomplish work/projects on time.
Work Experience & Accomplishments Employment History
Personal Caregiver Williston, Vermont
Home Caregiver 07/15-Current
 Assistwith daily duties with chores around the housefrom laundry,bathingneeds, cooking,
physical therapy,and cleaning3 hours a day,7 days a week.
 Able to multi-task and expedite professional tasksin a calmpatiently manner with specific details
and care to prevent any errors.
 Listens and communicates clearly to prevent any confusion with task objectives with upmost
respect and to followinstructions to a T.
Data Entry South Burlington, Vermont
Manpower (temp agency)-J.P. Morgan Chase 09/14-Current

2.  Types over 9000 wph at 98% accuracy when performing tasks in order to be considerfor a
position with data entry at J.P. Morgan Chase working in lock box unit.
 Typing within average of 98% productivity with goals of over 50,000 keys and less than 400
differences based on final readings to obtain good standard of overall quality performance in a
rolling four week period.
 Managed Gap time with a very good rating that accumulates to less than 10 minutes gap time in a
given week towards attendance and on time start from 3:30pm-12:00am(midnight) with 30 min
(unpaid lunch).
Ramp Agent Burlington, Vermont
U.S. Airways 07/14-04/15
 Worked all shifts available such as morning, mid-morning, mid, and night shifts and insisted on
taking additional duties to further education and training experience throughout ramp activities.
 Team effort in getting aircraft turned and pushed out for on time take off within 30 minutes or less
while communicating with gate and ticket counter associates (Includes deplaning and enplaning
bags that need scanning).
 Operates heavy equipment/machinery that connects to the aircraft while maintaining safety, and
caution when operating ramp duties in a professional manner.
Banquet Server
Sheraton Hotel
Burlington, Vermont
06/11-Current
 Able to perform efficiently and effectively as a team player in getting work accomplished in
setting up a room for 1000 guests altogetherfor our clientele.
 Able to work long hours from 6am to 10pm standingand workingefficiently alongwith others
and accomplishingthe events and work load in daily activities fromcleaning,setti ngup, to
breakingdown and resetting for the next day before leaving.
 Participated in all Sheraton brand-training programs with more than 40 hours of traininglogged
alongwith “On Brand” tests to prove to our General Manager and hotel s taff managers my
passion and persistencewith the Sheraton company to prove my loyalty and professionalism.
Supervisor
Fortune Cookie
South Burlington, Vermont
10/10-Current (part time)
 Able to perform multitask including inventory, payroll, cash sales, income & expense reports,
staffing, and administrative work effectively and efficiently through a typical 40 hour week.
 The ability to work long hours up to 10 hour shifts a day and keep a professional attitude with
great work ethics and positive energy towards customer service.

3.  Participate in both front of house and back of house duties that demonstrates ability to perform
over the accepted job responsibilities in order to tackle managerial tasks and provide critical
decision.
Manufacturer Associate
IBM
Essex, Vermont
02/10-11/10
 Worked under long hour shifts 12 hours from 7am to 7 pm while keeping constant professional
etiquette and hard working performance day in and day out
 Kept up with other IBM staff associates and worked as a team to complete work efficiently and
effectively on time as much units as possible through the manufacturer line.
 Able to maintain a clean and safe environment for others and myself wearing full body suits in
order to prevent the hazards of contamination from outside and from our own body exposures.
Sales Associate
 Macy’s
Braintree, Massachusetts
11/09-12/09
 Became the second top sales performers my first week working at Macy’s with 424.9% sales goal
met.
 Constantly reminded of my great work ethics and abilities by keeping a professionalattitude
towards customers and managers.
 Cared for at least 5 other departments by assisting in recovery and allowing my co-workers a
chance for a break.
Sales Department
 Lombardo’s
Randolph, Massachusetts
09/09-12/09
 Complete a competitive marketing analysis to compare Lombardo’s top competition.
 Gained/Mastered knowledge of Meeting Matrix and Caterease software to help assist with daily
computer floor charts and other administrative tasks as well.
 Increased work efficiency by planning and organizing daily events by assisting all paperwork
throughout the sales department and gained invaluable experience.
Office Services
 Admissions Department/Executive
Office
Denver, Colorado
09/08-09/09
Work-Study
 Able to perform typical administrative duties from filing, data entry, organizing, manual labor, and
setup meeting rooms for staff on a typical work study week.

4.  While assisting with work-study employees of the Johnson & Wales University Executive offices,
we are able to complete our typical schoolassignments in order to effectively understand time
management for more professional duties in the job function of work study.
 Able to type up to 50 wpm in order to effectively complete assignments for typing duties in work-
study.
 Education
 Johnson & Wales University Providence, Rhode Island
 Ashford University Clinton, Iowa
 Masterin Business Administration 07/2013 -04/ 2015
 Bachelor of Science in Marketing 09/2006 - 12/2010
 Associate in Science in Marketing 08/2004 - 05/2006