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Transforming Big Data
into Big Value

Sep 18, 2013

Speaker
Thomas Kelly
Practice Director
Enterprise Information Management
Cognizant Technology Solutions, Inc.
©2013, Cognizant
Big Data – Yesterday, Now and Tomorrow
Data in Research has grown considerably in the past few years …
Biological

Laboratory

Social Media

25-50M

400per day
mn
tweets
162,632

terms in eLab
Notebook pdfs for
typical large pharma

2 | ©2013, Cognizant

Healthcare

1

tweets on asthma in
just the last 10 months

Doubled

Doctors and hospitals’ use
of health IT since 20122
Many of the Opportunities are not new but some are…
• Traversing from Data to Knowledge continuum is not a new challenge in Life Sciences…
• Dealing with complex, dynamic, large and rapidly-growing data sets is not new either…

 Genome sequence
 Number of Base pairs
 Omics data

 High Throughput Screening
 Next Generation Sequencing

Volume

Velocity

Variety

Complexity

 Chemical structures
 Gene expression data
 Microarray data
 Realtime data from social
networks
 External data from EHR

 Pipeline analysis
 Computational Modeling
 Statistics

Our primary focus has, however, been on managing and analyzing data individually…
3 | ©2013, Cognizant
Also New is a Set of Tools to Tackle the Challenge…
Open source Distributed Processing Frameworks

Big Insights &
Streams
Big Data
Appliance

HANA

Big Data Analytical Applications

Packaged Big data platforms

Data Visualization,
memory Analytics

Statistical

&

In-

MPP Data appliance Platforms

Big data Integration

Translational Research specific tools…

4 | ©2013, Cognizant

TRANSLATIONAL RESEARCH CENTER
… including Semantic Technology to enrich Big Data with
Insights and Expertise

5 | ©2013, Cognizant
Example: Type 2 Diabetes Research using Semantic Technology
Mayo Clinic used Semantic Web technologies to develop a framework for high throughput
phenotyping using EHRs to analyze multifactorial phenotypes

1

4
Diseasome
Mapped Clinical Database
to Ontology Model

DBPedia

ChemBL

Find Genes or Biomarkers associated
with T2D, as Published in the Literature

2

5
RxNorm

DailyMed

Clinical DB

Find All FDA-approved T2D Drugs;
Find All Patients Administered these Drugs

Diseasome

RxNorm

ChemBL

DrugBank

Selected Genes have Strong Correlation to T2D. Find All Patients
Administered Drugs that Target those Genes.

3
RxNorm

SIDER

Find Which of these Patients are having a
Side Effect of Prandin

Clinical DB

Diseasome

RxNorm

ChemBL

DrugBank

Clinical DB

Find All Patients that are on Sulfonylureas, Metformin, Metglitinides,
and Thiazolinediones, or combinations of them

Reprinted with permission from Jyotishman Pathak, Ph.D., Mayo Clinic

6 | ©2013, Cognizant

Clinical DB

6
Is the Juice worth the Squeeze?

Cost Containment

ACOs

 Cost Reduction through better Trial Design & Execution
 Cost Avoidance through Better Patient and Study Selection,
Retention & Adherence

Payers

Improved Patient Outcomes
 Personalized Medicine is more attainable and affordable
 New insights into Disease & Mode of Action

Data
Marketers

Improving Regulatory Compliance

Providers

 Reduced effort for compound screening and competitor
intelligence
 Improved Trust through Data Traceability

Device
Manufacturers

7 | ©2013, Cognizant

Faster Time to Analysis Results
 Reduced the time required to conduct gene-environmental
interactions analysis by 99 percent, from over 25 hours to
under 12 minutes3

Regulators
Overcoming Barriers and
Getting Started – People,
Data, Technology & Delivery
Driving Big Value
Create Communities of Interest

Select Area of Focus

Define Value Objectives

Plan and Execute

Measure and Publish Results
9 | ©2013, Cognizant
Interest

Build an Environment for Success

Executive
Leadership

Business
Stakeholders

Integrate new and existing data
to rapidly stimulate new
insights about customers,
products, and markets

Champions
Advisors
Business Experts
Technology Experts
Benefits Owners

Information
Technology
Extend the footprint of existing
technology assets; reduce the
overall cost of operations;
eliminate high cost, low value
10 | ©2013, Cognizant
infrastructure

Create opportunities for
products and services that
transform the organization’s
role and position in the
marketplace

Partners

Create value that
cannot be achieved
alone
Focus

Big Data Opportunities in Pharma R&D
Drug Discovery

Clinical
Development

Drug Safety

Regulatory

Genomic Technologies
Disease & Mechanism of Action

R&D Business
Development

Predictive Sciences
Translational Medicine

 New Market
Identification
 CompetitorCompound
Profiling

Regulatory
Monitoring

Imaging
Drug Repositioning
Investigator Selection
& Profiling
Patient Selection

Safety Reporting
from Social
Media

Healthcare Data Mining

11 | ©2013, Cognizant
Focus

Big Data Focus in Pharma R&D
Innovation Enablers
(Improved Patient Outcome)

High

 Predictive Sciences

 Translational Medicine

Business Value

 Genomic Technologies

Operational Excellence
(Cost containment)
 Drug Repositioning

 Investigator Performance & Patient
Selection
 Mine Healthcare Data

R&D Process Context
(Compliance)
 Safety Reporting from Social Media sources
 Regulatory Monitoring
 Compound Profiling

Low
12 | ©2013, Cognizant

Maturity

High
Define Your Value Objectives

Objectives

Establish clear success criteria and SMART metrics (Specific, Measurable,
Attainable, Realistic, and Traceable) to prove ROI
Revenue enhancement (increase revenues by $5M in the first y months)
Cost reduction (source, commitment)

Operational efficiency (reduce analytics cycle time by 90%)
Increase market share
Scale

Globalize a local activity, capability, or product
Collaboration between business and IT
Prioritizing benefits realization

13 | ©2013, Cognizant
Execute

Big Data Strategy

Business
Strategy
• Establish Governance
Model

• New Business Models &
Organisational Impact

Data
Strategy
• Include Data
Access, Integration,
Quality and
Curation &
Analytics
• Identify Service
Provision across
Data, Analytics &
Technology

14 | ©2013, Cognizant

Technology
Strategy
• Include R&D
platforms, Big Data
strategy, Analytics
& Visualization

Delivery
Model
• Robust servicesbased delivery
model
• Include
Experimentation
approach using
Lab-on-hire
Business Strategy

Data Strategy

Technology Strategy

Delivery Model

Create a Data-Driven Focus

Identify Patient
Population

Warning Letters

Disease of Interest

Inspection
Sentiment

Geography

Rare Diseases

Performance
Metrics

Patent

Clinical Trials

Social Media
Publication
Unmet
Need

Current
Collaboration

Key Opinion
Leader

Journal

Research Focus
Conferences

Peer Reviews

Unmet Need

Expert? (based
on confidence)

Investigators

Geography

Academia/Pharma/
Biotech?
Working
with
competitors
?

Emerging Countries
Therapeutic
Areas

Collaboration

Identify Patient
Population

Research Focus

BRICS
Clinical Trials

15 | ©2013, Cognizant
KOLs working on DPP IV inhibitors, based in emerging markets with positive performance

metrics and publications in journals, conferences and social media

China
Business Strategy

Data Strategy

Technology Strategy

Delivery Model

Health Data Integration using Semantic Technology
Intelligent Health Data Integration Technology Stack
Health Data Exchange Technology Stack
on Semantic Technology
CDISC
Expert Knowledge

PRM

Entity Resolution

CDASH

Patient
Behavior
Data

ODM
SDTM

ADaM

SHARE

SEND

Patient
Privacy

Data Virtualization

Nutrition
Data

Linked Data
Lifestyle Data

Data Federation

CDA
CCD
RIM

16 | ©2013, Cognizant

Epidemiology
Data

CCOW

HL7
QRDA
GELLO
ICSR
SPL

Provenance
Business Strategy

Data Strategy

Technology Strategy

Delivery Model

Technology Reference Architecture
Linked
Data

Source Systems

Ontology
Models

Data Acquisition
Channels

Data Virtualization
and Federation

Inferencing and
Embedded Expertise

Data Integration and Quality Hub

Natural Language
Processing

Data Storage and Repository

Databases

ODS/Staging

Files

Standard Interface for
Database [JDBC]

Web Services

Standard Interface for Files
[FTP/SFTP/CP/RCP]

Semantic
Technology
Integration

EDW

Data Marts

CDC Engine
(Optional)

Sqoop

Map Reduce Processing
Routines

Subject Area
Specific
Marts

External
Data /
RWE
e.g.
•
Thomson
Reuters
•
i3 InVision

•

Wolters
Kluwer

•
•

GPRD
…

Standard Interface for
Web Services
[SOAP/WSDL]

Sqoop/ Java
Programs

Data Audit and
Certification
Data Security
Hub
Data Delivery
Hub

Data Control Access

Data Extract Jobs

ODBC Pull
Through

Web Services

Data Governance
Innovation Services
Technology Services

17 | ©2013, Cognizant

Automation Tools

Published
Reports

Adhoc
Reports
Business Strategy

Data Strategy

Technology Strategy

Delivery Model

Experimental Evaluation Model
Data Sources

New Opportunity
New Technologies
New Data Sources
New Stakeholders
New Processes

• Review scale up potential

• Generate idea
• Enumerate opportunity
• Technical assessment
• Refine opportunities as
needed

• Review Design Concept
• Go/No Go Decision
• Pilot created
• Users informed

• Production project formed
• Performance optimization
• Additional requirements
• Business process redesign,
if needed
• Training and roll out

18 | ©2013, Cognizant

• Review Design Concept
• Go/No Go Decision
• Pilot created
• Users informed
Execute

Leverage Insights and Expertise,
Rapidly and Sustainably
Identify and leverage
existing, relevant data
assets and expertise

Ingest new data
sources (light
integration and
curation)

Reuse Expertise

Analyze
Monitor and measure
use and benefits
achieved; identify next
set of priorities

Realize
Benefits
Extend

Create and extend
data relationships,
leveraging insights
from previous study
cycles

Govern
Elevate study-proven
data, relationships and
expertise to organizationwise definition
19 | ©2013, Cognizant

Refine
Capture insights from
new study cycles,
refining relationships
to support new
analyses
Example #1: Epidemiology Analytics and
Patient Cohort Analysis at Global Pharma
MarketScan

I3 Invision
DataMart

Business Need

 De-identified patient data is
provided by third party data
providers
 Datasets can range from 500 GB
to 2-3 TB
 SAS analysis can take more than
10 hours due to the complexity
of the processing.
 Preparation of the control and
analytic datasets can take up to
several days

20 | ©2013, Cognizant

Results

Solution
 Hadoop-based solution
developed to leverage its
parallel processing capabilities

 Pig used for converting the
datasets from multiple
providers into a common format
 Python used for applying the
algorithms for the cohort
analysis
 Analysis results stored in Hive
for querying and analysis using
SAS
 Use of HBase and Solr for fast
search

Benefits

 Understanding of prevalence of
secondary conditions
 Better understanding of disease
market
 Improved trial design

 Real time search of over million
records in 2.5 seconds
 Reduced processing time of
Epidemiology analytics to 20
minutes
Example #2: Investigator Performance and
Selection Analysis

Business Need

 Assess performance based on
FDA inspections (10-20,000
unstructured documents)
 Identify and select
investigators and sites across
various geographies having
experience in specific
therapeutic areas

21 | ©2013, Cognizant

Solution

Results

Benefits

 Extracts information from FDA
inspection reports
 Auto-categorization results
based on performance
 Provide summary for users to
review
 Selection of potential
investigators based on
integration with Clinical
Trials.gov and existing
investigator database

 Identified high performing
existing investigators
 Plan additional sites visits

 Quick start new campaigns
Example #3: Building a KOL Network

Business Need

 Build a network of high
performing investigators and
partners to improve trial
performance and establish
thought leadership

Solution

Benefits

 Semantic integration of data
from external and internal
sources
 Manual curation and delivered
as actionable insights
 Monitor new trends and
provide alerts and dashboards

 Be on the cutting edge of
science and identify new focus
areas

 Assign a confidence level to
each of the elements being
tracked

 Early to market

 Data mart that will enable
complex analytics and
visualization

22 | ©2013, Cognizant

Results

 Planned new market entry
 Identified partners for rare
diseases in new/existing markets
 Quick start clinical trials with a
master list of investigators
 Tracked and profiled new/existing
partners
Industrializing Your Big Data Project Outcome
Transforming an innovation project into a repeatable, sustainable, and valueproducing participant in your business processes
Build Industrialization Support with Stakeholder Community
Present Achieved Benefits, Manage Expectations, and Update Goals

Analyze
Verify End User Expectations and SME Requirements
Elaborate/Validate the Business Context
Refine Project Goals and Value Objectives
Evaluate Technologies (Performance, Process Automation)
Data Provisioning and Organization, including New and Additional Data Sets
Reuse Opportunities – Extending the Solution to a Larger Audience of Users
Sun-Setting Opportunities – Additional Cost Take-out

Align
Verify Data Set Quality Processes
Catalog and Share Data

Achieve
Build and Verify Repeatable Process(es)
Educate and Support the Users of the New Process(es)
Regularly Measure and Report Achieved Benefits
23 | ©2013, Cognizant
Achieving Big Value by
Transforming the
Customer Experience
Enhance the Customer Experience
Ingestible chips will help
manage Heart Failure,
Central Nervous System
Conditions, Transplants
≈25% of all heart failure patients
Have You Taken Your Chip Today?
re-admitted within 30-days due to
complications and difficulty
“… digital medicines will help heart failure patients
following challenging care
stay in control, in better communication with their
regimens
clinicians …” 4
Digital medicines will provide care givers and
pharma with more insight into how the patient is
assimilating and responding to their medication
25 | ©2013, Cognizant
Take an Active Role in the Customer Experience

Fifty six percent of companies are making digital
engagement of customers a top strategic priority,
and linking this to high projected returns. 5
Smart Toothbrush and
Digital Mirror
26 | ©2013, Cognizant

http://realitypod.com/2011/12/brushing-teeth-and-diagnosing-problem-made-easy/
We are at an Inflection Point at which Value is
Created or Destroyed

Source : The Motley Fool
27 | ©2013, Cognizant
“Meaning Makers” are Emerging
Meaning Makers combine data and analytics to tell a story, and
then apply that story to business decisions
• Of the 300 firms studied
• 26% are “Meaning-Makers”
• 50% are “Data Explorers”
• 24% are “Data Collectors,” (lagging
significantly)

• “Meaning Makers”
• Significant data integration

• Value attributed to analytics
• Self report they are ahead of industry peers
Image: Joan M Mas; http://www.flickr.com/people/dailypic/.
28 | ©2013, Cognizant
Meaning Makers Get Economic Benefit

11.3% ˗ Boost in revenue
10.7% ˗ Reduction in cost

Over the past year…
That’s 9.9% more than Data Collectors.
Cognizant study done with Oxford Economics, 2013

29 | ©2013, Cognizant
Analytics drives both Cost Containment and
Revenue Uplift across Industries

30 | ©2013, Cognizant
Focus on the Process and How Your Product
Engages the Customer
• Find the most squeaky wheels
within your process anatomy
• Look for processes that shape >20%
of cost or revenue

Think

Build
Count

• Redefine moments of engagement
(internal and customer-facing)
Run

See “Build A Modern Social Enterprise To Win In The 21st Century,”
http://www.cognizant.com/Futureofwork/Documents/Build%20a%20Social%20Enterprise%20for%2
0the%2021st%20Century.pdf.
31 | ©2013, Cognizant

Design

Sell
Thank you

©2013, Cognizant
References

1: https://blog.twitter.com/2013/celebrating-twitter7
2: http://www.hhs.gov/news/press/2013pres/05/20130522a.html
3: Substantial data analysis improves gene-environmental correlation identification to help develop new treatment for
multiple sclerosis, State University of New York (SUNY) Buffalo

4: http://www.proteus.com/future-products/therapeutic-areas/
5: http://www.mckinsey.com/Insights/Business_Technology/Bullish_on_digital_McKinsey_Global_Survey_results

33 | ©2013, Cognizant
Speaker
Thomas (Tom) Kelly
Practice Director, Enterprise Information Management, Cognizant

Thomas is a Practice Leader in Cognizant’s Enterprise
Information Management (EIM) Practice, with over 30
years of experience, focusing on leading Data
Warehousing, Business Intelligence, and Big Data
projects that deliver value to Life Sciences and related
health industries clients.
Thomas.Kelly@cognizant.com

©2013, Cognizant

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Transforming Big Data into Big Value

  • 1. Transforming Big Data into Big Value Sep 18, 2013 Speaker Thomas Kelly Practice Director Enterprise Information Management Cognizant Technology Solutions, Inc. ©2013, Cognizant
  • 2. Big Data – Yesterday, Now and Tomorrow Data in Research has grown considerably in the past few years … Biological Laboratory Social Media 25-50M 400per day mn tweets 162,632 terms in eLab Notebook pdfs for typical large pharma 2 | ©2013, Cognizant Healthcare 1 tweets on asthma in just the last 10 months Doubled Doctors and hospitals’ use of health IT since 20122
  • 3. Many of the Opportunities are not new but some are… • Traversing from Data to Knowledge continuum is not a new challenge in Life Sciences… • Dealing with complex, dynamic, large and rapidly-growing data sets is not new either…  Genome sequence  Number of Base pairs  Omics data  High Throughput Screening  Next Generation Sequencing Volume Velocity Variety Complexity  Chemical structures  Gene expression data  Microarray data  Realtime data from social networks  External data from EHR  Pipeline analysis  Computational Modeling  Statistics Our primary focus has, however, been on managing and analyzing data individually… 3 | ©2013, Cognizant
  • 4. Also New is a Set of Tools to Tackle the Challenge… Open source Distributed Processing Frameworks Big Insights & Streams Big Data Appliance HANA Big Data Analytical Applications Packaged Big data platforms Data Visualization, memory Analytics Statistical & In- MPP Data appliance Platforms Big data Integration Translational Research specific tools… 4 | ©2013, Cognizant TRANSLATIONAL RESEARCH CENTER
  • 5. … including Semantic Technology to enrich Big Data with Insights and Expertise 5 | ©2013, Cognizant
  • 6. Example: Type 2 Diabetes Research using Semantic Technology Mayo Clinic used Semantic Web technologies to develop a framework for high throughput phenotyping using EHRs to analyze multifactorial phenotypes 1 4 Diseasome Mapped Clinical Database to Ontology Model DBPedia ChemBL Find Genes or Biomarkers associated with T2D, as Published in the Literature 2 5 RxNorm DailyMed Clinical DB Find All FDA-approved T2D Drugs; Find All Patients Administered these Drugs Diseasome RxNorm ChemBL DrugBank Selected Genes have Strong Correlation to T2D. Find All Patients Administered Drugs that Target those Genes. 3 RxNorm SIDER Find Which of these Patients are having a Side Effect of Prandin Clinical DB Diseasome RxNorm ChemBL DrugBank Clinical DB Find All Patients that are on Sulfonylureas, Metformin, Metglitinides, and Thiazolinediones, or combinations of them Reprinted with permission from Jyotishman Pathak, Ph.D., Mayo Clinic 6 | ©2013, Cognizant Clinical DB 6
  • 7. Is the Juice worth the Squeeze? Cost Containment ACOs  Cost Reduction through better Trial Design & Execution  Cost Avoidance through Better Patient and Study Selection, Retention & Adherence Payers Improved Patient Outcomes  Personalized Medicine is more attainable and affordable  New insights into Disease & Mode of Action Data Marketers Improving Regulatory Compliance Providers  Reduced effort for compound screening and competitor intelligence  Improved Trust through Data Traceability Device Manufacturers 7 | ©2013, Cognizant Faster Time to Analysis Results  Reduced the time required to conduct gene-environmental interactions analysis by 99 percent, from over 25 hours to under 12 minutes3 Regulators
  • 8. Overcoming Barriers and Getting Started – People, Data, Technology & Delivery
  • 9. Driving Big Value Create Communities of Interest Select Area of Focus Define Value Objectives Plan and Execute Measure and Publish Results 9 | ©2013, Cognizant
  • 10. Interest Build an Environment for Success Executive Leadership Business Stakeholders Integrate new and existing data to rapidly stimulate new insights about customers, products, and markets Champions Advisors Business Experts Technology Experts Benefits Owners Information Technology Extend the footprint of existing technology assets; reduce the overall cost of operations; eliminate high cost, low value 10 | ©2013, Cognizant infrastructure Create opportunities for products and services that transform the organization’s role and position in the marketplace Partners Create value that cannot be achieved alone
  • 11. Focus Big Data Opportunities in Pharma R&D Drug Discovery Clinical Development Drug Safety Regulatory Genomic Technologies Disease & Mechanism of Action R&D Business Development Predictive Sciences Translational Medicine  New Market Identification  CompetitorCompound Profiling Regulatory Monitoring Imaging Drug Repositioning Investigator Selection & Profiling Patient Selection Safety Reporting from Social Media Healthcare Data Mining 11 | ©2013, Cognizant
  • 12. Focus Big Data Focus in Pharma R&D Innovation Enablers (Improved Patient Outcome) High  Predictive Sciences  Translational Medicine Business Value  Genomic Technologies Operational Excellence (Cost containment)  Drug Repositioning  Investigator Performance & Patient Selection  Mine Healthcare Data R&D Process Context (Compliance)  Safety Reporting from Social Media sources  Regulatory Monitoring  Compound Profiling Low 12 | ©2013, Cognizant Maturity High
  • 13. Define Your Value Objectives Objectives Establish clear success criteria and SMART metrics (Specific, Measurable, Attainable, Realistic, and Traceable) to prove ROI Revenue enhancement (increase revenues by $5M in the first y months) Cost reduction (source, commitment) Operational efficiency (reduce analytics cycle time by 90%) Increase market share Scale Globalize a local activity, capability, or product Collaboration between business and IT Prioritizing benefits realization 13 | ©2013, Cognizant
  • 14. Execute Big Data Strategy Business Strategy • Establish Governance Model • New Business Models & Organisational Impact Data Strategy • Include Data Access, Integration, Quality and Curation & Analytics • Identify Service Provision across Data, Analytics & Technology 14 | ©2013, Cognizant Technology Strategy • Include R&D platforms, Big Data strategy, Analytics & Visualization Delivery Model • Robust servicesbased delivery model • Include Experimentation approach using Lab-on-hire
  • 15. Business Strategy Data Strategy Technology Strategy Delivery Model Create a Data-Driven Focus Identify Patient Population Warning Letters Disease of Interest Inspection Sentiment Geography Rare Diseases Performance Metrics Patent Clinical Trials Social Media Publication Unmet Need Current Collaboration Key Opinion Leader Journal Research Focus Conferences Peer Reviews Unmet Need Expert? (based on confidence) Investigators Geography Academia/Pharma/ Biotech? Working with competitors ? Emerging Countries Therapeutic Areas Collaboration Identify Patient Population Research Focus BRICS Clinical Trials 15 | ©2013, Cognizant KOLs working on DPP IV inhibitors, based in emerging markets with positive performance metrics and publications in journals, conferences and social media China
  • 16. Business Strategy Data Strategy Technology Strategy Delivery Model Health Data Integration using Semantic Technology Intelligent Health Data Integration Technology Stack Health Data Exchange Technology Stack on Semantic Technology CDISC Expert Knowledge PRM Entity Resolution CDASH Patient Behavior Data ODM SDTM ADaM SHARE SEND Patient Privacy Data Virtualization Nutrition Data Linked Data Lifestyle Data Data Federation CDA CCD RIM 16 | ©2013, Cognizant Epidemiology Data CCOW HL7 QRDA GELLO ICSR SPL Provenance
  • 17. Business Strategy Data Strategy Technology Strategy Delivery Model Technology Reference Architecture Linked Data Source Systems Ontology Models Data Acquisition Channels Data Virtualization and Federation Inferencing and Embedded Expertise Data Integration and Quality Hub Natural Language Processing Data Storage and Repository Databases ODS/Staging Files Standard Interface for Database [JDBC] Web Services Standard Interface for Files [FTP/SFTP/CP/RCP] Semantic Technology Integration EDW Data Marts CDC Engine (Optional) Sqoop Map Reduce Processing Routines Subject Area Specific Marts External Data / RWE e.g. • Thomson Reuters • i3 InVision • Wolters Kluwer • • GPRD … Standard Interface for Web Services [SOAP/WSDL] Sqoop/ Java Programs Data Audit and Certification Data Security Hub Data Delivery Hub Data Control Access Data Extract Jobs ODBC Pull Through Web Services Data Governance Innovation Services Technology Services 17 | ©2013, Cognizant Automation Tools Published Reports Adhoc Reports
  • 18. Business Strategy Data Strategy Technology Strategy Delivery Model Experimental Evaluation Model Data Sources New Opportunity New Technologies New Data Sources New Stakeholders New Processes • Review scale up potential • Generate idea • Enumerate opportunity • Technical assessment • Refine opportunities as needed • Review Design Concept • Go/No Go Decision • Pilot created • Users informed • Production project formed • Performance optimization • Additional requirements • Business process redesign, if needed • Training and roll out 18 | ©2013, Cognizant • Review Design Concept • Go/No Go Decision • Pilot created • Users informed
  • 19. Execute Leverage Insights and Expertise, Rapidly and Sustainably Identify and leverage existing, relevant data assets and expertise Ingest new data sources (light integration and curation) Reuse Expertise Analyze Monitor and measure use and benefits achieved; identify next set of priorities Realize Benefits Extend Create and extend data relationships, leveraging insights from previous study cycles Govern Elevate study-proven data, relationships and expertise to organizationwise definition 19 | ©2013, Cognizant Refine Capture insights from new study cycles, refining relationships to support new analyses
  • 20. Example #1: Epidemiology Analytics and Patient Cohort Analysis at Global Pharma MarketScan I3 Invision DataMart Business Need  De-identified patient data is provided by third party data providers  Datasets can range from 500 GB to 2-3 TB  SAS analysis can take more than 10 hours due to the complexity of the processing.  Preparation of the control and analytic datasets can take up to several days 20 | ©2013, Cognizant Results Solution  Hadoop-based solution developed to leverage its parallel processing capabilities  Pig used for converting the datasets from multiple providers into a common format  Python used for applying the algorithms for the cohort analysis  Analysis results stored in Hive for querying and analysis using SAS  Use of HBase and Solr for fast search Benefits  Understanding of prevalence of secondary conditions  Better understanding of disease market  Improved trial design  Real time search of over million records in 2.5 seconds  Reduced processing time of Epidemiology analytics to 20 minutes
  • 21. Example #2: Investigator Performance and Selection Analysis Business Need  Assess performance based on FDA inspections (10-20,000 unstructured documents)  Identify and select investigators and sites across various geographies having experience in specific therapeutic areas 21 | ©2013, Cognizant Solution Results Benefits  Extracts information from FDA inspection reports  Auto-categorization results based on performance  Provide summary for users to review  Selection of potential investigators based on integration with Clinical Trials.gov and existing investigator database  Identified high performing existing investigators  Plan additional sites visits  Quick start new campaigns
  • 22. Example #3: Building a KOL Network Business Need  Build a network of high performing investigators and partners to improve trial performance and establish thought leadership Solution Benefits  Semantic integration of data from external and internal sources  Manual curation and delivered as actionable insights  Monitor new trends and provide alerts and dashboards  Be on the cutting edge of science and identify new focus areas  Assign a confidence level to each of the elements being tracked  Early to market  Data mart that will enable complex analytics and visualization 22 | ©2013, Cognizant Results  Planned new market entry  Identified partners for rare diseases in new/existing markets  Quick start clinical trials with a master list of investigators  Tracked and profiled new/existing partners
  • 23. Industrializing Your Big Data Project Outcome Transforming an innovation project into a repeatable, sustainable, and valueproducing participant in your business processes Build Industrialization Support with Stakeholder Community Present Achieved Benefits, Manage Expectations, and Update Goals Analyze Verify End User Expectations and SME Requirements Elaborate/Validate the Business Context Refine Project Goals and Value Objectives Evaluate Technologies (Performance, Process Automation) Data Provisioning and Organization, including New and Additional Data Sets Reuse Opportunities – Extending the Solution to a Larger Audience of Users Sun-Setting Opportunities – Additional Cost Take-out Align Verify Data Set Quality Processes Catalog and Share Data Achieve Build and Verify Repeatable Process(es) Educate and Support the Users of the New Process(es) Regularly Measure and Report Achieved Benefits 23 | ©2013, Cognizant
  • 24. Achieving Big Value by Transforming the Customer Experience
  • 25. Enhance the Customer Experience Ingestible chips will help manage Heart Failure, Central Nervous System Conditions, Transplants ≈25% of all heart failure patients Have You Taken Your Chip Today? re-admitted within 30-days due to complications and difficulty “… digital medicines will help heart failure patients following challenging care stay in control, in better communication with their regimens clinicians …” 4 Digital medicines will provide care givers and pharma with more insight into how the patient is assimilating and responding to their medication 25 | ©2013, Cognizant
  • 26. Take an Active Role in the Customer Experience Fifty six percent of companies are making digital engagement of customers a top strategic priority, and linking this to high projected returns. 5 Smart Toothbrush and Digital Mirror 26 | ©2013, Cognizant http://realitypod.com/2011/12/brushing-teeth-and-diagnosing-problem-made-easy/
  • 27. We are at an Inflection Point at which Value is Created or Destroyed Source : The Motley Fool 27 | ©2013, Cognizant
  • 28. “Meaning Makers” are Emerging Meaning Makers combine data and analytics to tell a story, and then apply that story to business decisions • Of the 300 firms studied • 26% are “Meaning-Makers” • 50% are “Data Explorers” • 24% are “Data Collectors,” (lagging significantly) • “Meaning Makers” • Significant data integration • Value attributed to analytics • Self report they are ahead of industry peers Image: Joan M Mas; http://www.flickr.com/people/dailypic/. 28 | ©2013, Cognizant
  • 29. Meaning Makers Get Economic Benefit 11.3% ˗ Boost in revenue 10.7% ˗ Reduction in cost Over the past year… That’s 9.9% more than Data Collectors. Cognizant study done with Oxford Economics, 2013 29 | ©2013, Cognizant
  • 30. Analytics drives both Cost Containment and Revenue Uplift across Industries 30 | ©2013, Cognizant
  • 31. Focus on the Process and How Your Product Engages the Customer • Find the most squeaky wheels within your process anatomy • Look for processes that shape >20% of cost or revenue Think Build Count • Redefine moments of engagement (internal and customer-facing) Run See “Build A Modern Social Enterprise To Win In The 21st Century,” http://www.cognizant.com/Futureofwork/Documents/Build%20a%20Social%20Enterprise%20for%2 0the%2021st%20Century.pdf. 31 | ©2013, Cognizant Design Sell
  • 33. References 1: https://blog.twitter.com/2013/celebrating-twitter7 2: http://www.hhs.gov/news/press/2013pres/05/20130522a.html 3: Substantial data analysis improves gene-environmental correlation identification to help develop new treatment for multiple sclerosis, State University of New York (SUNY) Buffalo 4: http://www.proteus.com/future-products/therapeutic-areas/ 5: http://www.mckinsey.com/Insights/Business_Technology/Bullish_on_digital_McKinsey_Global_Survey_results 33 | ©2013, Cognizant
  • 34. Speaker Thomas (Tom) Kelly Practice Director, Enterprise Information Management, Cognizant Thomas is a Practice Leader in Cognizant’s Enterprise Information Management (EIM) Practice, with over 30 years of experience, focusing on leading Data Warehousing, Business Intelligence, and Big Data projects that deliver value to Life Sciences and related health industries clients. Thomas.Kelly@cognizant.com ©2013, Cognizant