1. JEANNE M. HICKS
36692 Main Street, Millsboro, DE 19966
(443) 235-2032
jeannemhicks@mchsi.com
Highlights
20+ years experience in business administration, finance, logistics, senior purchasing and project management.
These include internal customer relationship management, data management, category team management,
process redesign and continuous improvement expertise and performance measurement skills.
Procurement process knowledge, agreement management, financial analysis, market analysis, supplier analysis,
supplier diversity, supplier management, technology utilization, strategic planning and integrated supply chain
experience.
Monthly handling of 40-50 ongoing projects and up to 150 long-term projects - coordinating, planning,
prioritizing activities; focused commitment to excellence, accuracy and timing concerns.
Responsible for $500K in single purchases.
Strong problem solving, professionalism and interpersonal skills with ability to think critically.
Self-directed, work independently as well as build team relationships.
Excellent verbal and written communication and organization skills.
Read maps, blueprints, plans, and contractual drawings; interpret specifications.
Computer literate - Word, Excel, Access, Peachtree, QuickBooks, MS Outlook, Romac, email software
programs; spreadsheet applications; some AutoCAD.
Experience
Project Management
Trained and maintained two employees to delegate projects.
Manage projects up to $27 million - from start to finish.
Responsible for technical issues affecting project such as customer specifications, cycle times; assessing
project impact of issues and facilitating corrective actions and maintaining project budget.
Work closely with contractors and subcontractors, vendors; accounting, design/engineering, welding, assembly,
packaging.
Develop and submit project submittals, shop drawings, samples.
Search Department of Transportation web sites worldwide to recruit contracts; purchase and review contractual
drawings, build cost analysis on spreadsheets, prepare and submit bid packages to contractors and
subcontractors; prepare reports.
Build database from scratch; create access database tracking project attendance, back shop and machine shop
production.
Provide / ensure compliance with local, city, state Department of Transportation standards / codes; obtain
required permits.
Research / resolve invoice problems; regularly recover unprocessed receivables.
Assure project goals are being met - manage monthly billing, change order management, update project
schedules, process special projects as needed.
Track and coordinate delivery of materials.
Assist in annual American Institute Steel Construction certification Audits.
Distribute and track construction plans.
Assist with schedules and monthly progress reports.
Archival of all construction files; maintain files with appropriate documentation.

2. Shipping
Trainded and managed two employees to assist with duties.
Coordinate with production; manage shipping and profitability, oversee scheduling and inventory; monitor
freight damage, POD's, and freight costs; audit orders, prepare bills of lading.
Manage inventory levels to optimize production, space, warehousing and shipping efficiencies, and overall
systemic performance; ensure product handled to minimize waste / inventory loss, capturing all movement in
inventory accounting system.
Work with customers to ensure customer satisfaction and 100% on time delivery, maintaining quality customer
service.
Secure inventories - plan for intermediate / long scenarios to optimize capacity utilization.
Purchasing/ Receivables / Payables
Perform purchasing duties – in excess of $15 million annually; manage receiving in Peachtree/Microsoft
Dynamics as well as Quickbooks.
Manage receivables - $24 million annually; maintain sales back log to assure accurate receivables.
Reduced bad debt write offs, without use of collection agency.
Maintain payables and train new payable employees.
Responsible for customer order status.
Establish new vendors - broadening supply source, improving reliability and competitive pricing.
Anticipate shortages; secure adequate supplies of scarce items; place items on annual booking.
Prepare / distribute daily, monthly, quarterly and end of year reports.
Write, copy, fax and manage project documents, correspondences, records, copies of contracts, change orders,
change estimates.
Accounting - project budgetary information - purchase orders and invoices.
Performed miscellaneous administrative duties as needed
Employment History
08/10-12/13 –Purchasing, A/P- TPI Partners, Inc dba Thermoplastic Processes, FBK Medical Tubing
4/10-7/10 Bookkeeper - Century Window Fashion, Inc. Seaford, DE
08/07-04/08 Administrative Asst KAP Contracting, Inc Fruitland, MD
01/05-04/07 Assistant Project Manger/Purchasing Agent Valmont Structures Inc., Selbyville, DE
08/04-01/05 Shipping Manager Valmont / Sigma Industries, Selbyville, DE
06/03-08/04 Shipping Manger Sigma Industries Inc.
2000-2003 Assistant Project Coordinator/Receivables/Payables Sigma Industries Inc.
1999-2000 Hardware Clerk Sigma Industries Inc.
1999 Front End Supervisor / Cash Office Wal-Mart, Berlin, MD
1996 Front End Supervisor/ GSTL (Guest Service Team Leader)-
Target, Charlotte, NC
Education
2006 Delaware Technical College APICS Basics in Supply Chain Management Owens Campus Christiana, DE
1989-1991- Business Administration w/ Accounting
Prince Georges Community College, Upper Marlboro, MD
1989 High School Diploma w/ College Credits
Bowie Senior High School