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Hunters, Farmers and
Comp Plan Design
Erik Charles | Senior Manager, Product Marketing
Xactly Corporation

Will Wiegler | Chief Marketing Officer
The TAS Group
Introductions

                Will Wiegler
                Chief Marketing Officer
                The TAS Group



                Erik Charles
                Senior Manager, Product Marketing
                Xactly Corporation




                   © The TAS Group 2012
Poll #1

What is the ratio of Hunters to Farmers in your sales organization?

A: 1 : 1 Hunter
B: 1 : 2-3 Hunters
C: 1 : 4+ Hunters




                            © The TAS Group 2012
Poll #2

What percentage of your budget is used for sales
performance incentives?

A: 0%
B: 1% - 3%
C: 3% - 5%
D: 5% - 8%
E: 8% +




                           © The TAS Group 2012
Hunters, Farmers, and
  Comp Plan Design
Connecting the Pieces




 #salescomp         © The TAS Group 2012
What Should You Measure?




 #salescomp       © The TAS Group 2012
Setting Quota So You Don’t Wipeout




 #salescomp         © The TAS Group 2012
Timing Your Cash Flow

 • You will see spikes in revenue for whatever
   the measurement period is.
 • Combine monthly and quarterly goals with
   the annual numbers to help smooth the
   revenue cycle.
       25%

       20%

       15%

        10%

         5%

         0%
              1
                  2
                      3
                          4
                              5
                                  6
                                                 7
                                                             8
                                                                 9
                                                                     10
                                                                          11
                                                                               12




 #salescomp                           © The TAS Group 2012
Thoughts on Rewards

  • Make it immediate
  • Majority of variable
    should be individual
  • Team bonuses can be
    accelerators or contests
  • Awards – President’s
    Club
  • Weekend escapes
  • Gift certificates


 #salescomp             © The TAS Group 2012
When Should You Pay?


      When the deal is won?
      Once the client is “live”?
      After accounting recognizes the revenue?
      When cash is in hand?




 #salescomp               © The TAS Group 2012
First You Hunt Revenue and Growth




       Are they hungry? Are you ready for them?
      Do you have a plan for them to hit the ground?


 #salescomp              © The TAS Group 2012
How Much Pay at Risk?

                                                  Flat Salary
                                                      3%

                          >60%                             1% - 15%
                           16%                               10%

                                                                            16% - 25%
                                                                              17%


              41% - 60%
                31%


                                                                26% - 40%
                                                                  23%




 #salescomp                © The TAS Group 2012
Accelerating Uphill?




 #salescomp            © The TAS Group 2012
Quick Steps For Paying The Hunter

  Conduct a salary survey to set target pay.
  How much of the target pay should be
   variable?
  Pick metrics to base rewards on
   that meet corporate goals, focusing
   on the most important one.
  Check out how much you’ll spend on sales if
   everyone makes quota.



 #salescomp          © The TAS Group 2012
Things are Getting Bigger – Need a Captain




    Have you promoted your best rep out of the field
        or have you truly found a sales leader?


 #salescomp             © The TAS Group 2012
How Much Can You Get From The Territory?




               Do they have the right personality?
                 What is the opportunity? and
              How much can the Farmer influence?

 #salescomp                 © The TAS Group 2012
Now Its Time to Get Your Hunters Focused




              People not afraid of the phone.

  Will this be a stepping-stone towards becoming an
                   account executive?
 #salescomp               © The TAS Group 2012
How Complex is Your Product Line?




              Combining knowledge and presence




 #salescomp                © The TAS Group 2012
Final Thoughts

     What are you trying to achieve?

     Who is going to sell for you?

     How much leverage and upside?

     What are you going to measure?

     When will you write the check?

 #salescomp           © The TAS Group 2012
Questions …



              225 W. Santa Clara St., Suite 1200
                    San Jose, CA 95113
                      T (949) 439-3555
                     www.xactlycorp.com
                     Erik W. Charles
                echarles@xactlycorp.com
                   @erikchaz on Twitter




 #salescomp                                   © The TAS Group 2012
Free Resources
• www.dealmakerindex.com
 Score your sales effectiveness. Get advice. See how you compare.

• www.dealmakergenius.com
 Create a customized sales process.

• www.dealmaker365.com
 Read our blog featuring insights on sales effectiveness.

• @dealmaker365
  @thetasgroup
 Follow us on Twitter.

• www.thetasgroup.com
 Learn more on our website.

                                  © The TAS Group 2012
Where You Can Find Us




 www.thetasgroup.com                           www.xactlycorp.com
 • US 866.570.3836                             • US 866.469.2285 | 408.977.3132
 • UK 01189 253 251                            • Twitter: @xactlycorp
 • International +353 1 631 6140               • Blog:
 • marketing@thetasgroup.com                        www.xactlycorp.com/media/category/
                                                    blog/
 • Twitter: @thetasgroup




                                   © The TAS Group 2012
Hunters, Farmers and
Comp Plan Design
Erik Charles | Senior Manager, Product Marketing
Xactly Corporation

Will Wiegler | Chief Marketing Officer
The TAS Group

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Sales Webinar | Hunters, Farmers and Comp Plan Design

  • 1. Hunters, Farmers and Comp Plan Design Erik Charles | Senior Manager, Product Marketing Xactly Corporation Will Wiegler | Chief Marketing Officer The TAS Group
  • 2. Introductions Will Wiegler Chief Marketing Officer The TAS Group Erik Charles Senior Manager, Product Marketing Xactly Corporation © The TAS Group 2012
  • 3. Poll #1 What is the ratio of Hunters to Farmers in your sales organization? A: 1 : 1 Hunter B: 1 : 2-3 Hunters C: 1 : 4+ Hunters © The TAS Group 2012
  • 4. Poll #2 What percentage of your budget is used for sales performance incentives? A: 0% B: 1% - 3% C: 3% - 5% D: 5% - 8% E: 8% + © The TAS Group 2012
  • 5. Hunters, Farmers, and Comp Plan Design
  • 6. Connecting the Pieces #salescomp © The TAS Group 2012
  • 7. What Should You Measure? #salescomp © The TAS Group 2012
  • 8. Setting Quota So You Don’t Wipeout #salescomp © The TAS Group 2012
  • 9. Timing Your Cash Flow • You will see spikes in revenue for whatever the measurement period is. • Combine monthly and quarterly goals with the annual numbers to help smooth the revenue cycle. 25% 20% 15% 10% 5% 0% 1 2 3 4 5 6 7 8 9 10 11 12 #salescomp © The TAS Group 2012
  • 10. Thoughts on Rewards • Make it immediate • Majority of variable should be individual • Team bonuses can be accelerators or contests • Awards – President’s Club • Weekend escapes • Gift certificates #salescomp © The TAS Group 2012
  • 11. When Should You Pay?  When the deal is won?  Once the client is “live”?  After accounting recognizes the revenue?  When cash is in hand? #salescomp © The TAS Group 2012
  • 12. First You Hunt Revenue and Growth Are they hungry? Are you ready for them? Do you have a plan for them to hit the ground? #salescomp © The TAS Group 2012
  • 13. How Much Pay at Risk? Flat Salary 3% >60% 1% - 15% 16% 10% 16% - 25% 17% 41% - 60% 31% 26% - 40% 23% #salescomp © The TAS Group 2012
  • 14. Accelerating Uphill? #salescomp © The TAS Group 2012
  • 15. Quick Steps For Paying The Hunter  Conduct a salary survey to set target pay.  How much of the target pay should be variable?  Pick metrics to base rewards on that meet corporate goals, focusing on the most important one.  Check out how much you’ll spend on sales if everyone makes quota. #salescomp © The TAS Group 2012
  • 16. Things are Getting Bigger – Need a Captain Have you promoted your best rep out of the field or have you truly found a sales leader? #salescomp © The TAS Group 2012
  • 17. How Much Can You Get From The Territory? Do they have the right personality? What is the opportunity? and How much can the Farmer influence? #salescomp © The TAS Group 2012
  • 18. Now Its Time to Get Your Hunters Focused People not afraid of the phone. Will this be a stepping-stone towards becoming an account executive? #salescomp © The TAS Group 2012
  • 19. How Complex is Your Product Line? Combining knowledge and presence #salescomp © The TAS Group 2012
  • 20. Final Thoughts  What are you trying to achieve?  Who is going to sell for you?  How much leverage and upside?  What are you going to measure?  When will you write the check? #salescomp © The TAS Group 2012
  • 21. Questions … 225 W. Santa Clara St., Suite 1200 San Jose, CA 95113 T (949) 439-3555 www.xactlycorp.com Erik W. Charles echarles@xactlycorp.com @erikchaz on Twitter #salescomp © The TAS Group 2012
  • 22. Free Resources • www.dealmakerindex.com Score your sales effectiveness. Get advice. See how you compare. • www.dealmakergenius.com Create a customized sales process. • www.dealmaker365.com Read our blog featuring insights on sales effectiveness. • @dealmaker365 @thetasgroup Follow us on Twitter. • www.thetasgroup.com Learn more on our website. © The TAS Group 2012
  • 23. Where You Can Find Us www.thetasgroup.com www.xactlycorp.com • US 866.570.3836 • US 866.469.2285 | 408.977.3132 • UK 01189 253 251 • Twitter: @xactlycorp • International +353 1 631 6140 • Blog: • marketing@thetasgroup.com www.xactlycorp.com/media/category/ blog/ • Twitter: @thetasgroup © The TAS Group 2012
  • 24. Hunters, Farmers and Comp Plan Design Erik Charles | Senior Manager, Product Marketing Xactly Corporation Will Wiegler | Chief Marketing Officer The TAS Group

Hinweis der Redaktion

  1. Incent right. Sell more. That simple principal is at the core of everything we do at Xactly.
  2. Set Territories based on zip codes, area codes, named accounts, vertical markets, company size)Check industry databases to ensure that there are enough opportunities in each territory.Not everyone makes quota, so don’t make the sum of quota your annual goal!If everyone is at quota, how much will the company payout in total commissions?
  3. You can set goals for anything that you measure:Units sold Revenue dollarsNew customersProfits. If you track multiple metrics make one the primary measure.
  4. If the entire team hits quota, what is the Captain’s performance toward goal?If the Captain hits their goal, where is the company against plan?Captains will usually assign higher numbers downstream in case of a rep not performing.Are there open positions in the Captain’s team? How does the Captain’s quota reflect open positions, new reps and experienced reps?
  5. Make sure you know what line items in a transaction reflect the appropriate renewal and up-sell revenue the Farmer owns.Don’t assign quota based on things the Farmer does not control.What periods should you track? If all of your renewals are at year-end, a monthly quota does not make sense. Try annual quotas instead.How much will the Farmer make if the renewal rate stays the same?Is there room for customer abuse?WARNING!Calculate total payouts as a percent of total renewals at different renewal levels, make sure that the payments you will make to the Farmer are worth the revenue and profits you will gain.
  6. Are you measuring lead quality?Is your CRM set-up to handle passing leads to the appropriate reps and tracking what happens?Check:What has lead flow been in the past?Do you have the right environment for aprospector to find new opportunities?How many qualified leads are needed to become a closed opportunity? How long does it take?Do your prospectors develop their own lists or is marketing providing assistance?Is the plan incenting the prospector to deliver the right types of leads?Check the relationships between prospectors and sales reps, and watch to see how many they can support.How much of the closed revenue do you want to pay to ensure that only good leads are passed?
  7. How technical is your product vs. your potential buyer?Is it a difficult demo?Is the concept you are selling a new one to prospective customers?Will the support person need to respond to competitive claims during demos?The complexity of the product will increase a specialist’s percent of salary consisting of variable pay.Quota = combined quotas of supported team membersReward for other specialist’s activity, like fairly supporting sales staff, helping move new products, etc.