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Hire and Inspire
A New Approach to Graduate
Recruitment
David J Edwards
Head of Solutions Middle East
© 2014 CEB. All rights reserved.
2
Why a New Approach?
Why can’t employers
find the graduate talent
they are looking for?
Why are graduates
failing to find jobs
that engage them?
What are employers
looking for?
Why can’t graduates
navigate the jobs
market effectively?
Do employers know
the competitive space
they occupy?
How can organisations
size and manage
the investment
choices they have?
© 2014 CEB. All rights reserved.
3
Here Is Another Reason
4.5
million1
The number of students
studying overseas
1 in 51
The number looking
for employment in
the country of study
1OECD (2013) Educational Indicators in Focus
2CEB (2013) 2007-2013 Global Labour Market Survey
© 2014 CEB. All rights reserved.
4
Putting HR On The Front Foot
Clarity around competitiveness and HR investment choices
• What are employers looking for?
• What strategic space does an organisation occupy?
• What does that say about the trade off between upstream
recruitment spend (investing in buy) and downstream
development spend (investing in build)?
© 2014 CEB. All rights reserved.
5
• What really makes today’s graduates tick?
• How does that intelligence relate to the supply of graduate
talent?
• What does that say about the levers through which
organisations can manage the upstream and downstream
premiums for acquiring and retaining graduate talent?
Putting HR On The Front Foot
Future proofing of EVP impact
© 2014 CEB. All rights reserved.
6
Putting HR On The Front Foot
Proactive delivery of intelligence
• Organisations are asking HR and recruitment to step up
• In a world of Big Data and analytics, that means bringing data
to the conversation and demonstrating value
• Why is this a challenge for HR and recruitment, and what can
HR and recruitment do to address it?
© 2014 CEB. All rights reserved.
7
Putting HR On The Front Foot
Clarity around competitiveness
and HR investment choices
Future proofing of EVP impact
Proactive delivery of intelligence
© 2014 CEB. All rights reserved.
8
Let’s Start With The Symptoms
© 2014 CEB. All rights reserved.
9
The Symptoms On The Demand (Employer) Side
Employers are struggling to find the graduate talent they want
US
1 in 6 hiring managers think
students have the skills
and knowledge they need
UK
7 in 10 employers think that
students need to do more to
prepare themselves for work
Middle East
Graduate hires lack soft
skills in areas such as
communication and teamwork
Canada
1 in 4 graduate positions
not filled
South Africa
Students with technical
degrees in short supply and
many emigrate
China & India
Only 1 in 6 employers say
graduates have what they
are looking for
CEB (2012) Rethinking University Recruitment
© 2014 CEB. All rights reserved.
10
Graduates are struggling to navigate to the right
job and the right employer
Symptoms On The Supply (Graduate) Side
© 2014 CEB. All rights reserved.
11
Returns On Current Investments Are Questionable
Jobvite (2013) Social Recruiting Survey & CEB (2013) Recruiting Forecast Survey
Are investments in attraction paying off?
© 2014 CEB. All rights reserved.
12
What Are Employers Looking For?
© 2014 CEB. All rights reserved.
13
What Are Employers Looking For?
“When it comes to recruitment,
it can feel as though young
people and employers are
on completely different
planets. Too many young
people are struggling to find
their first job, whereas many
employers are finding it
difficult to get the skills they
want.”1
1Peter Cheese in the press release for CIPD (2013) - Employers are from Mars, Young People are from Venus
2National Association for Colleges and Employers (2013) Job Outlook 2013
2
© 2014 CEB. All rights reserved.
14
A Validated Model Of Employability
Can they get things done?
© 2014 CEB. All rights reserved.
15
Can they bring people with them?
A Validated Model Of Employability
© 2014 CEB. All rights reserved.
16
A Validated Model Of Employability
The examples given are selected dimensions from CEB’s Universal Competency Framework (UCF). In practice, the CEB Employability Model draws
on all UCF dimensions to provide a holistic view of graduate talent
© 2014 CEB. All rights reserved.
17
Employability And Payback Through Job Performance
This segmentation of employability… … translates into these likelihoods of job performance
© 2014 CEB. All rights reserved.
18
Employability And Graduate Talent Supply
This segmentation of employability… … translates into these likelihoods of recruitment
© 2014 CEB. All rights reserved.
19
The Payoff Versus Supply Problem
Performance Supply
Combining the off diagonals
gives odds of 1 to 2
Buy &
Build
Buy &
Build
Buy
Build
© 2014 CEB. All rights reserved.
20
The “Buy” Versus “Build” Tradeoff
What Strategic Space Do You Occupy?
© 2014 CEB. All rights reserved.
21
Four Strategic Spaces
Buy
Buy &
Build
Buy &
Build
Build
Buy Strategy Effective Either Strategy Works Buy & Build More Effective Build More Effective
© 2014 CEB. All rights reserved.
22
Which Space Do You Occupy?
Australia
Belgium
Canada
China (Hong Kong)
China (Mainland)
China (Taiwan)
Denmark
Egypt
Finland
France
Germany
Greece
India
Indonesia
Ireland
Italy
Malaysia
Netherlands
New Zealand
Norway
Philippines
Poland
Portugal
Singapore
South Africa
Spain
Sweden
Saudi Arabia
Turkey
UAE
UK
US
© 2014 CEB. All rights reserved.
23
Putting HR On The Front Foot
Clarity around competitiveness
and HR investment choices
Future proofing of EVP impact
Proactive delivery of intelligence
© 2014 CEB. All rights reserved.
24
These Numbers Do Not Add Up
How do you know
your EVP is having
the right impact?
© 2014 CEB. All rights reserved.
25
Here Are Some Numbers That Talk To Value
The premium in compensation required to attract
candidates who view an EVP as unattractive
21%
The difference in levels of commitment after 12
months for those organisations where EVP
matches expectations of new hires
10x
The increase of employee discretionary effort for
every 10% increase in employee commitment
6%
The increase of in employee performance gained
from a 6% increase in employee effort
2%
© 2014 CEB. All rights reserved.
26
What Makes Today’s Graduates Tick?
© 2014 CEB. All rights reserved.
27
18 Motivational Drivers For People At Work
© 2014 CEB. All rights reserved.
28
Motivational Profiles Do Vary by Geography
Top 5 motivational factors by geographical region
© 2014 CEB. All rights reserved.
29
How Does Motivation Relate to
Quality of Graduate Talent?
© 2014 CEB. All rights reserved.
30
Employability And What Makes Graduates Tick
© 2014 CEB. All rights reserved.
31
Putting HR On The Front Foot
Clarity around competitiveness
and HR investment choices
Future proofing of EVP impact
Proactive delivery of intelligence
© 2014 CEB. All rights reserved.
32
Recruitment Is Being Asked To Step Up
67%1
15%2
CEO’s reporting a
greater need for
insight to inform
investment decisions
Senior leaders reporting
their recruitment function
providing proactive advice
needed to shape business
strategy
1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey
2CEB (2012) Realising Recruiting Success in a Global Environment
© 2014 CEB. All rights reserved.
33
Recruitment Is Being Asked To Step Up
The typical ask
of recruitment
Are we optimising
our spend to
increase or
maintain the ROI
from graduate
recruitment?
67%1
15%2
CEO’s reporting a
greater need for
insight to inform
investment decisions
Senior leaders reporting
their recruitment function
providing proactive advice
needed to shape business
strategy
1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey
2CEB (2012) Realising Recruiting Success in a Global Environment
© 2014 CEB. All rights reserved.
34
Recruitment Is Being Asked To Step Up
Are we optimising
our spend to
increase or
maintain the ROI
from graduate
recruitment?
How can we
improve our
sourcing strategies
to drive ongoing
competitive
advantage?
Are we
delivering against
the operational
needs of the line
and business
units?
Are we building
the talent pools
we need to
support our
strategy?
The new world of graduate recruitment
67%1
15%2
CEO’s reporting a
greater need for
insight to inform
investment decisions
Senior leaders reporting
their recruitment function
providing proactive advice
needed to shape business
strategy
1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey
2CEB (2012) Realising Recruiting Success in a Global Environment
© 2014 CEB. All rights reserved.
35
Recruitment Is Being Asked To Step Up
Are we optimising
our spend to
increase or
maintain the ROI
from graduate
recruitment?
How can we
improve our
sourcing strategies
to drive ongoing
competitive
advantage?
Are we
delivering against
the operational
needs of the line
and business
units?
Are we building
the talent pools
we need to
support our
strategy?
The new world of graduate recruitment
The rise of the Talent Advisor
67%1
15%2
CEO’s reporting a
greater need for
insight to inform
investment decisions
Senior leaders reporting
their recruitment function
providing proactive advice
needed to shape business
strategy
1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey
2CEB (2012) Realising Recruiting Success in a Global Environment
© 2014 CEB. All rights reserved.
36
Recruitment Is Being Asked To Step Up
Are we optimising
our spend to
increase or
maintain the ROI
from graduate
recruitment?
How can we
improve our
sourcing strategies
to drive ongoing
competitive
advantage?
Are we
delivering against
the operational
needs of the line
and business
units?
Are we building
the talent pools
we need to
support our
strategy?
The new world of graduate recruitment
The rise of the Talent Advisor The need for talent intelligence
67%1
15%2
CEO’s reporting a
greater need for
insight to inform
investment decisions
Senior leaders reporting
their recruitment function
providing proactive advice
needed to shape business
strategy
1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey
2CEB (2012) Realising Recruiting Success in a Global Environment
© 2014 CEB. All rights reserved.
37
The Transformation From Reactive To Proactive
Why?
15% … that’s only … 1 in
7
… business leaders are getting
the proactive advice they need
from the recruitment function
© 2014 CEB. All rights reserved.
38
There Are At Least 3 Reasons – Here’s One
1. Does recruitment have the talents in place to step up to
the role of talent advisor? Our data suggests it may
Benchstrength of HR across execution and indicative advisory competencies. 12,569
HR professionals. Graph shows % in top talent range as defined by CEB SHL Talent
Management analytics benchmarks. Data calibrated on a database of 6.6 million
globally
© 2014 CEB. All rights reserved.
39
There Are At Least 3 Reasons – Here’s Another
1. Does recruitment have the talents in place to step up to the
role of talent advisor? Our data suggests it may
2. Is talent deployed effectively across all roles and levels in
the recruitment function? Our data suggests maybe not
1CEB (2012) Global Recruiting Effectiveness Survey
90%1
Proportion of overall influence seen as residing with
executives and managers in the recruitment function
1 in 41
The proportion of recruitment executives seen as
influencing business decisions effectively
© 2014 CEB. All rights reserved.
40
There Are At Least 3 Reasons – Here’s a Third
1. Does recruitment have the talents in place to step up to the
role of talent advisor? Our data suggests it may.
2. Is talent deployed effectively across all roles and levels in the
recruitment function? Our data suggests maybe not
3. Is recruitment being effective in packaging up talent
intelligence for consumption by its organisational
clients? The impact is significant when it does
© 2014 CEB. All rights reserved.
41
Recruitment Intelligence Driving Downstream Premiums
© 2014 CEB. All rights reserved.
42
Leveraging The Small Window For EVP Impact
A little
investment in
behavioural
analysis …
… will yield a
premium
© 2014 CEB. All rights reserved.
43
What I Hope I Have Shown in This Presentation
Clarity around competitiveness
and HR investment choices
Future proofing of EVP impact
Proactive delivery of intelligence
© 2014 CEB. All rights reserved.
44
Thank you

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Hire and Inspire: A New Approach to Graduate Recruitment

  • 1. Hire and Inspire A New Approach to Graduate Recruitment David J Edwards Head of Solutions Middle East
  • 2. © 2014 CEB. All rights reserved. 2 Why a New Approach? Why can’t employers find the graduate talent they are looking for? Why are graduates failing to find jobs that engage them? What are employers looking for? Why can’t graduates navigate the jobs market effectively? Do employers know the competitive space they occupy? How can organisations size and manage the investment choices they have?
  • 3. © 2014 CEB. All rights reserved. 3 Here Is Another Reason 4.5 million1 The number of students studying overseas 1 in 51 The number looking for employment in the country of study 1OECD (2013) Educational Indicators in Focus 2CEB (2013) 2007-2013 Global Labour Market Survey
  • 4. © 2014 CEB. All rights reserved. 4 Putting HR On The Front Foot Clarity around competitiveness and HR investment choices • What are employers looking for? • What strategic space does an organisation occupy? • What does that say about the trade off between upstream recruitment spend (investing in buy) and downstream development spend (investing in build)?
  • 5. © 2014 CEB. All rights reserved. 5 • What really makes today’s graduates tick? • How does that intelligence relate to the supply of graduate talent? • What does that say about the levers through which organisations can manage the upstream and downstream premiums for acquiring and retaining graduate talent? Putting HR On The Front Foot Future proofing of EVP impact
  • 6. © 2014 CEB. All rights reserved. 6 Putting HR On The Front Foot Proactive delivery of intelligence • Organisations are asking HR and recruitment to step up • In a world of Big Data and analytics, that means bringing data to the conversation and demonstrating value • Why is this a challenge for HR and recruitment, and what can HR and recruitment do to address it?
  • 7. © 2014 CEB. All rights reserved. 7 Putting HR On The Front Foot Clarity around competitiveness and HR investment choices Future proofing of EVP impact Proactive delivery of intelligence
  • 8. © 2014 CEB. All rights reserved. 8 Let’s Start With The Symptoms
  • 9. © 2014 CEB. All rights reserved. 9 The Symptoms On The Demand (Employer) Side Employers are struggling to find the graduate talent they want US 1 in 6 hiring managers think students have the skills and knowledge they need UK 7 in 10 employers think that students need to do more to prepare themselves for work Middle East Graduate hires lack soft skills in areas such as communication and teamwork Canada 1 in 4 graduate positions not filled South Africa Students with technical degrees in short supply and many emigrate China & India Only 1 in 6 employers say graduates have what they are looking for CEB (2012) Rethinking University Recruitment
  • 10. © 2014 CEB. All rights reserved. 10 Graduates are struggling to navigate to the right job and the right employer Symptoms On The Supply (Graduate) Side
  • 11. © 2014 CEB. All rights reserved. 11 Returns On Current Investments Are Questionable Jobvite (2013) Social Recruiting Survey & CEB (2013) Recruiting Forecast Survey Are investments in attraction paying off?
  • 12. © 2014 CEB. All rights reserved. 12 What Are Employers Looking For?
  • 13. © 2014 CEB. All rights reserved. 13 What Are Employers Looking For? “When it comes to recruitment, it can feel as though young people and employers are on completely different planets. Too many young people are struggling to find their first job, whereas many employers are finding it difficult to get the skills they want.”1 1Peter Cheese in the press release for CIPD (2013) - Employers are from Mars, Young People are from Venus 2National Association for Colleges and Employers (2013) Job Outlook 2013 2
  • 14. © 2014 CEB. All rights reserved. 14 A Validated Model Of Employability Can they get things done?
  • 15. © 2014 CEB. All rights reserved. 15 Can they bring people with them? A Validated Model Of Employability
  • 16. © 2014 CEB. All rights reserved. 16 A Validated Model Of Employability The examples given are selected dimensions from CEB’s Universal Competency Framework (UCF). In practice, the CEB Employability Model draws on all UCF dimensions to provide a holistic view of graduate talent
  • 17. © 2014 CEB. All rights reserved. 17 Employability And Payback Through Job Performance This segmentation of employability… … translates into these likelihoods of job performance
  • 18. © 2014 CEB. All rights reserved. 18 Employability And Graduate Talent Supply This segmentation of employability… … translates into these likelihoods of recruitment
  • 19. © 2014 CEB. All rights reserved. 19 The Payoff Versus Supply Problem Performance Supply Combining the off diagonals gives odds of 1 to 2 Buy & Build Buy & Build Buy Build
  • 20. © 2014 CEB. All rights reserved. 20 The “Buy” Versus “Build” Tradeoff What Strategic Space Do You Occupy?
  • 21. © 2014 CEB. All rights reserved. 21 Four Strategic Spaces Buy Buy & Build Buy & Build Build Buy Strategy Effective Either Strategy Works Buy & Build More Effective Build More Effective
  • 22. © 2014 CEB. All rights reserved. 22 Which Space Do You Occupy? Australia Belgium Canada China (Hong Kong) China (Mainland) China (Taiwan) Denmark Egypt Finland France Germany Greece India Indonesia Ireland Italy Malaysia Netherlands New Zealand Norway Philippines Poland Portugal Singapore South Africa Spain Sweden Saudi Arabia Turkey UAE UK US
  • 23. © 2014 CEB. All rights reserved. 23 Putting HR On The Front Foot Clarity around competitiveness and HR investment choices Future proofing of EVP impact Proactive delivery of intelligence
  • 24. © 2014 CEB. All rights reserved. 24 These Numbers Do Not Add Up How do you know your EVP is having the right impact?
  • 25. © 2014 CEB. All rights reserved. 25 Here Are Some Numbers That Talk To Value The premium in compensation required to attract candidates who view an EVP as unattractive 21% The difference in levels of commitment after 12 months for those organisations where EVP matches expectations of new hires 10x The increase of employee discretionary effort for every 10% increase in employee commitment 6% The increase of in employee performance gained from a 6% increase in employee effort 2%
  • 26. © 2014 CEB. All rights reserved. 26 What Makes Today’s Graduates Tick?
  • 27. © 2014 CEB. All rights reserved. 27 18 Motivational Drivers For People At Work
  • 28. © 2014 CEB. All rights reserved. 28 Motivational Profiles Do Vary by Geography Top 5 motivational factors by geographical region
  • 29. © 2014 CEB. All rights reserved. 29 How Does Motivation Relate to Quality of Graduate Talent?
  • 30. © 2014 CEB. All rights reserved. 30 Employability And What Makes Graduates Tick
  • 31. © 2014 CEB. All rights reserved. 31 Putting HR On The Front Foot Clarity around competitiveness and HR investment choices Future proofing of EVP impact Proactive delivery of intelligence
  • 32. © 2014 CEB. All rights reserved. 32 Recruitment Is Being Asked To Step Up 67%1 15%2 CEO’s reporting a greater need for insight to inform investment decisions Senior leaders reporting their recruitment function providing proactive advice needed to shape business strategy 1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey 2CEB (2012) Realising Recruiting Success in a Global Environment
  • 33. © 2014 CEB. All rights reserved. 33 Recruitment Is Being Asked To Step Up The typical ask of recruitment Are we optimising our spend to increase or maintain the ROI from graduate recruitment? 67%1 15%2 CEO’s reporting a greater need for insight to inform investment decisions Senior leaders reporting their recruitment function providing proactive advice needed to shape business strategy 1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey 2CEB (2012) Realising Recruiting Success in a Global Environment
  • 34. © 2014 CEB. All rights reserved. 34 Recruitment Is Being Asked To Step Up Are we optimising our spend to increase or maintain the ROI from graduate recruitment? How can we improve our sourcing strategies to drive ongoing competitive advantage? Are we delivering against the operational needs of the line and business units? Are we building the talent pools we need to support our strategy? The new world of graduate recruitment 67%1 15%2 CEO’s reporting a greater need for insight to inform investment decisions Senior leaders reporting their recruitment function providing proactive advice needed to shape business strategy 1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey 2CEB (2012) Realising Recruiting Success in a Global Environment
  • 35. © 2014 CEB. All rights reserved. 35 Recruitment Is Being Asked To Step Up Are we optimising our spend to increase or maintain the ROI from graduate recruitment? How can we improve our sourcing strategies to drive ongoing competitive advantage? Are we delivering against the operational needs of the line and business units? Are we building the talent pools we need to support our strategy? The new world of graduate recruitment The rise of the Talent Advisor 67%1 15%2 CEO’s reporting a greater need for insight to inform investment decisions Senior leaders reporting their recruitment function providing proactive advice needed to shape business strategy 1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey 2CEB (2012) Realising Recruiting Success in a Global Environment
  • 36. © 2014 CEB. All rights reserved. 36 Recruitment Is Being Asked To Step Up Are we optimising our spend to increase or maintain the ROI from graduate recruitment? How can we improve our sourcing strategies to drive ongoing competitive advantage? Are we delivering against the operational needs of the line and business units? Are we building the talent pools we need to support our strategy? The new world of graduate recruitment The rise of the Talent Advisor The need for talent intelligence 67%1 15%2 CEO’s reporting a greater need for insight to inform investment decisions Senior leaders reporting their recruitment function providing proactive advice needed to shape business strategy 1PricewaterhouseCoopers (2012) 15th. Annual Global CEO Survey 2CEB (2012) Realising Recruiting Success in a Global Environment
  • 37. © 2014 CEB. All rights reserved. 37 The Transformation From Reactive To Proactive Why? 15% … that’s only … 1 in 7 … business leaders are getting the proactive advice they need from the recruitment function
  • 38. © 2014 CEB. All rights reserved. 38 There Are At Least 3 Reasons – Here’s One 1. Does recruitment have the talents in place to step up to the role of talent advisor? Our data suggests it may Benchstrength of HR across execution and indicative advisory competencies. 12,569 HR professionals. Graph shows % in top talent range as defined by CEB SHL Talent Management analytics benchmarks. Data calibrated on a database of 6.6 million globally
  • 39. © 2014 CEB. All rights reserved. 39 There Are At Least 3 Reasons – Here’s Another 1. Does recruitment have the talents in place to step up to the role of talent advisor? Our data suggests it may 2. Is talent deployed effectively across all roles and levels in the recruitment function? Our data suggests maybe not 1CEB (2012) Global Recruiting Effectiveness Survey 90%1 Proportion of overall influence seen as residing with executives and managers in the recruitment function 1 in 41 The proportion of recruitment executives seen as influencing business decisions effectively
  • 40. © 2014 CEB. All rights reserved. 40 There Are At Least 3 Reasons – Here’s a Third 1. Does recruitment have the talents in place to step up to the role of talent advisor? Our data suggests it may. 2. Is talent deployed effectively across all roles and levels in the recruitment function? Our data suggests maybe not 3. Is recruitment being effective in packaging up talent intelligence for consumption by its organisational clients? The impact is significant when it does
  • 41. © 2014 CEB. All rights reserved. 41 Recruitment Intelligence Driving Downstream Premiums
  • 42. © 2014 CEB. All rights reserved. 42 Leveraging The Small Window For EVP Impact A little investment in behavioural analysis … … will yield a premium
  • 43. © 2014 CEB. All rights reserved. 43 What I Hope I Have Shown in This Presentation Clarity around competitiveness and HR investment choices Future proofing of EVP impact Proactive delivery of intelligence
  • 44. © 2014 CEB. All rights reserved. 44 Thank you