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Engage For Success
The Focus Group
8th October 2013
2
AN EXAMPLE OF ACTIVE DISENGAGEMENT:
THE BIGGER PICTURE
01/10/2013 ENGAGE FOR SUCCESS 3
The context for WHY Employee Engagement is critical:
The 20th Century model was “Business as Usual”.
MAKE EFFICIENT – aligned but not engaged, central
direction, command and control.
THE CASE FOR ENGAGEMENT
01/10/2013 PRESENTATION TITLE IN FOOTER 4
THE CASE FOR ENGAGEMENT
01/10/2013 PRESENTATION TITLE IN FOOTER 5
6
KEY ENABLER 1: STRATEGIC NARRATIVE
Strong, visible, empowering leadership provides a strong strategic
narrative about the organisation, where it’s come from and where it’s
going.
This gives a line of sight between the job and the organisation’s vision.
The story is communicated clearly, consistently and constantly.
The past You are here The future
7
KEY ENABLER 2: ENGAGING MANAGERS
They:
focus their
people, offer
scope and enable
the job to get
done
treat their people
as individuals
coach and stretch
their people
8
KEY ENABLER 3: EMPLOYEE VOICE
There is employee voice throughout the organisation, for reinforcing and
challenging views; between functions & externally; employees are really
seen as your key asset – not the problem.
9
KEY ENABLER 4: INTEGRITY
There is organisational integrity – the values on the wall are
reflected in day to day behaviours.
These expected behaviours are
explicit and bought into by staff.
Keep it real – staff see through
corporate spin quicker than
customers or the public.
Integrity enables trust: no
engagement without trust
THE FOUR ENABLERS OF ENGAGEMENT
01/10/2013 ENGAGE FOR SUCCESS 2012 10
11
Task Force Launch
MOVEMENT STRUCTURE
01/10/2013 PRESENTATION TITLE IN FOOTER 12
Lord O'Donnell, Former Head of Home Civil Service
Marc Bolland, CEO, M&S
Mark Elborne, CEO, General Electric, North Europe
Sir Martin Sorrell, CEO, WPP
Martin Temple, Chairman, EEF
Moya Greene, CEO, Royal Mail
Nigel Stein, CEO, GKN
Paul Drechsler, CEO, Wates Group
Peter Cheese, CE, CIPD
Sir Peter Housden, PS for Scotland
Peter Rogers, CEO, Babcock
Peter Sands, CEO, Standard Chartered
Peter Searle, CEO, Adecco Group UK & Ireland
Richard Baker, Chairman, Virgin Active
Rob Devey, CE, Prudential UK and Europe
Ronan Dunne, CEO , O2
Rona Fairhead, Group CE, Financial Times Group
Simon Walker, Director General, IoD
Sir Stephen Bubb, CE, Acevo
Stephen Howard, Chief Executive, BITC
Steve Elliott, Director General, CIA
Steve Mogford, CEO, United Utilities
Tim Melville-Ross, Chairman, HEFCE
Tim O’Toole, CEO, First Group
Will Hutton, Executive Vice Chair, Work Foundation
Sir Win Bischoff, Chairman, Lloyds Banking Group
Adam Balon, Innocent
Adam Crozier, CEO, ITV
Adrian Brown, UK and Western Europe CEO RSA
Alex Gourlay, CEO, Alliance Boots
Amyas Morse, Auditor General, NAO
Andy Harrison, CEO, Whitbread
Anthony Jenkins, CEO, Barclays
Dame Barbara Stocking, CEO, Oxfam
Barbara Frost, CE, WaterAid
Sir Bob Kerslake, Head of the Civil Service
Brendan Barber, General Secretary, TUC
Carolyn Downs, CE, Local Govt Assoc
Charlie Mayfield, Chairman, JLP
Chris Browne, MD, Thomson Airways
Chris Hyman, CEO, Serco
David Evans, CE, Grass Roots Group
Ed Sweeney, Chairman, ACAS
Ian King, CEO, BAE
Ian Livingston, CEO, BT
Ian Powell, Chairman & Senior Partner, PwC
Ian Sarson, CEO, Compass Group
Jane Wilson, CE, CIPR
John Cridland, Director General, CBI
John Hannett, General Secretary, USDAW
John Neill, Group CE, Unipart
John Walker, Chairman, FSB
Karen Boswell, MD, East Coast Rail
Engage for Success Sponsors
www.engageforsuccess.org
Twitter – www.twitter.com/engage4success
Linked In – http://www.linkedin.com/company/engage-for-success
Facebook – http://www.facebook.com/#!/EngageForSuccess
Google+ - https://plus.google.com/#communities/118419210283831602780
YouTube - http://www.youtube.com/user/Engage4Success
Pinterest - http://pinterest.com/engage4success/
BlogTalkRadio - http://www.blogtalkradio.com/engage-for-success
01/10/2013 ENGAGE FOR SUCCESS 2012 16
www.engageforsuccess.org
info@engageforsuccess.org
@engage4success
ENGAGE FOR SUCCESS
Engage For Success
The Focus Group
8th October 2013

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EFG 2013 [Keynote] David MacLeod - Engage for success - why employee engagement matters

  • 1. Engage For Success The Focus Group 8th October 2013
  • 2. 2 AN EXAMPLE OF ACTIVE DISENGAGEMENT:
  • 3. THE BIGGER PICTURE 01/10/2013 ENGAGE FOR SUCCESS 3 The context for WHY Employee Engagement is critical: The 20th Century model was “Business as Usual”. MAKE EFFICIENT – aligned but not engaged, central direction, command and control.
  • 4. THE CASE FOR ENGAGEMENT 01/10/2013 PRESENTATION TITLE IN FOOTER 4
  • 5. THE CASE FOR ENGAGEMENT 01/10/2013 PRESENTATION TITLE IN FOOTER 5
  • 6. 6 KEY ENABLER 1: STRATEGIC NARRATIVE Strong, visible, empowering leadership provides a strong strategic narrative about the organisation, where it’s come from and where it’s going. This gives a line of sight between the job and the organisation’s vision. The story is communicated clearly, consistently and constantly. The past You are here The future
  • 7. 7 KEY ENABLER 2: ENGAGING MANAGERS They: focus their people, offer scope and enable the job to get done treat their people as individuals coach and stretch their people
  • 8. 8 KEY ENABLER 3: EMPLOYEE VOICE There is employee voice throughout the organisation, for reinforcing and challenging views; between functions & externally; employees are really seen as your key asset – not the problem.
  • 9. 9 KEY ENABLER 4: INTEGRITY There is organisational integrity – the values on the wall are reflected in day to day behaviours. These expected behaviours are explicit and bought into by staff. Keep it real – staff see through corporate spin quicker than customers or the public. Integrity enables trust: no engagement without trust
  • 10. THE FOUR ENABLERS OF ENGAGEMENT 01/10/2013 ENGAGE FOR SUCCESS 2012 10
  • 13. Lord O'Donnell, Former Head of Home Civil Service Marc Bolland, CEO, M&S Mark Elborne, CEO, General Electric, North Europe Sir Martin Sorrell, CEO, WPP Martin Temple, Chairman, EEF Moya Greene, CEO, Royal Mail Nigel Stein, CEO, GKN Paul Drechsler, CEO, Wates Group Peter Cheese, CE, CIPD Sir Peter Housden, PS for Scotland Peter Rogers, CEO, Babcock Peter Sands, CEO, Standard Chartered Peter Searle, CEO, Adecco Group UK & Ireland Richard Baker, Chairman, Virgin Active Rob Devey, CE, Prudential UK and Europe Ronan Dunne, CEO , O2 Rona Fairhead, Group CE, Financial Times Group Simon Walker, Director General, IoD Sir Stephen Bubb, CE, Acevo Stephen Howard, Chief Executive, BITC Steve Elliott, Director General, CIA Steve Mogford, CEO, United Utilities Tim Melville-Ross, Chairman, HEFCE Tim O’Toole, CEO, First Group Will Hutton, Executive Vice Chair, Work Foundation Sir Win Bischoff, Chairman, Lloyds Banking Group Adam Balon, Innocent Adam Crozier, CEO, ITV Adrian Brown, UK and Western Europe CEO RSA Alex Gourlay, CEO, Alliance Boots Amyas Morse, Auditor General, NAO Andy Harrison, CEO, Whitbread Anthony Jenkins, CEO, Barclays Dame Barbara Stocking, CEO, Oxfam Barbara Frost, CE, WaterAid Sir Bob Kerslake, Head of the Civil Service Brendan Barber, General Secretary, TUC Carolyn Downs, CE, Local Govt Assoc Charlie Mayfield, Chairman, JLP Chris Browne, MD, Thomson Airways Chris Hyman, CEO, Serco David Evans, CE, Grass Roots Group Ed Sweeney, Chairman, ACAS Ian King, CEO, BAE Ian Livingston, CEO, BT Ian Powell, Chairman & Senior Partner, PwC Ian Sarson, CEO, Compass Group Jane Wilson, CE, CIPR John Cridland, Director General, CBI John Hannett, General Secretary, USDAW John Neill, Group CE, Unipart John Walker, Chairman, FSB Karen Boswell, MD, East Coast Rail Engage for Success Sponsors
  • 14.
  • 15. www.engageforsuccess.org Twitter – www.twitter.com/engage4success Linked In – http://www.linkedin.com/company/engage-for-success Facebook – http://www.facebook.com/#!/EngageForSuccess Google+ - https://plus.google.com/#communities/118419210283831602780 YouTube - http://www.youtube.com/user/Engage4Success Pinterest - http://pinterest.com/engage4success/ BlogTalkRadio - http://www.blogtalkradio.com/engage-for-success
  • 16. 01/10/2013 ENGAGE FOR SUCCESS 2012 16 www.engageforsuccess.org info@engageforsuccess.org @engage4success ENGAGE FOR SUCCESS
  • 17. Engage For Success The Focus Group 8th October 2013