http://thebestcompanys.com/web-hosting/company/rackspace/ Rackspace offers web hosting services to customers all around the world. They are a big competitor to other major brands in the web hosting industry like Media Temple and Firehost. If you're looking for the best web hosting services then we recommend you visit our Top Ranked and Recommended Companies by visiting TheBestCompanys.com

1. Rackspace
Web
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2. About Rackspace
Rackspace offers their customers cloud web hosting with an
innovative pricing structure, which allows customers to pay as they
go.
Additionally, they are able to offer price estimates as to what the
expected usage will be so that they are able to predict their
projected monthly charge.
They operate 9 data centers on 4 continents with a guaranteed
100% uptime.

3. Why Rackspace?
• Web hosting provider to 40% of the Fortune 100
• Hybrid hosting options allows customers to personalize their web hosting
solutions
• Customer service is available 24/7 and 365 days per year
• Rackspace developed industry-leading open source operating system
Openstack ®

4. Rackspace Certifications
• Red Hat Premier Hosting Partner
• MySQL Certified Hosting Partner
• Microsoft Gold Certified
• ISO 27001:2005 Certified
• Level 1 Payment Card Industry (PCI) Service Provider
• SSAE16 Type II SOC1, SOC2 (Security and Availability Only),
and SOC3
• Safe Harbor Certified
• CDSA Content Protection and Security Standard Certified

5. The Good
• Customer service available 24/7 and 365 days/year
• Customers pay only for the bandwidth which they use
• Customer service is well-trained and responsive, working
hard to assist their customers’needs quickly and
appropriately
• Commitment to the highest quality equipment, continued
development of upgrades of their technology and to
providing their customers the best quality web hosting
services available.
• Redundancy in data centers ensures minimal downtime
• Rackspace guarantees 100% uptime – independent
sources rate their uptime at 99.99%

6. The Bad
Rackspace is poised to develop services for the larger
companies, and as such, their services may be too expensive for
the very small business or start-up.
Since Rackspace only offers server space, they don’t offer
templates, etc. for their customers. Average Rackspace
customers have their own web design team and are
experienced in web design and maintenance.

7. For the right client, Rackspace is a great option for web hosting. They offer
their services to a wide range of clients and have an innovative approach to
web hosting in that they offer clients the ability to only pay for what they will
use.
Hosting is guaranteed to be up 100% of the time, and with multiple data
centers on 4 continents, this is well within reach.

8. Pricing Structure
Cloud Sites:
• 50GB storage/500GB bandwidth: $150/month
Next Generation Cloud Servers:
• Linux 512MB: $0.022/hour ($16.06/month)
• Linux 1GB: $0.06/hour ($43.80/month)
• Windows 1GB: $0.08/hour ($58.40/month)
• Linux 2GB: $0.12/hour ($87.60/month)
• Windows 2GB: $0.16/hour ($116.80/month)
• Linux 4GB: $0.24/hour ($175.20/month)
• Windows 4GB: $0.32/hour ($233.60/month)
• Linux 8GB: $0.48/hour ($350.40/month)
• Windows 8GB: $0.58/hour ($423.40/month)
• Linux 15GB: $0.90/hour ($657.00/month)
• Windows 15GB: $1.08/hour ($788.40/month)
• Linux 30GB: $1.20/hour ($876.00/month)
• Windows 30GB: $1.56/hour ($1,138.80/month)

9. Managed Cloud Services
• Managed Infrastructure
• Expert guidance with architecture, security and code development 24
hours/day, 7 days/week and 365 days/year
• Managed Operations
• SysOps
• Experts run your daily cloud operations including monitoring your
company’s infrastructure, OS maintenance and monitoring, taking care of
all necessary patching needs, and maintain all cloud applications
• DevOps Automation
• Includes all of the above services offered as SysOps as well as assistance
from experts to keep your business DevOps fully automated for the
highest level of efficiency.

10. Migration Services
When looking to upgrade servers or change servers, migration is a challenge.
Rackspace offers extensive migration services to new customers.
• Servers
• Upgrade your servers
• Images, apps and data
• Databases
• MySQL, MS SQL, or Oracle® database migration services available
• Upgrade databases (MYSQL to MS SQL)
• Applications
• Apps which can be migrated include Content Management Systems
• Upgrade apps (Wordpress to Drupal, etc.)
• Email
• Move email to Hosted Exchange ® email at Rackspace or affordably priced Rackspace
hosted email
• Hybrid email products available

11. Better Business Bureau
• Accredited since 2008
• A+ rating
• 20 complaints closed with BBB in last 3 years
• 7 closed in last 12 months
• The BBB states that factors which raised Rackspace’s rating include:
company’s response to complaints, time which the company has been in
operation and the number of complaints relative to the size of the
company in comparison to their competitors.

12. Accessibility to assistance
Rackspace has many ways with which to contact them including
online chat, phone and via their social media accounts.
Find Rackspace on:
• Facebook
• Twitter
• Google+
• LinkedIn

13. Contact Information
Phone number: 800-961-2888
Email address: sales@rackspace.com
Rackspace Headquarters
1 Fanatical Place
City of Windcrest
San Antonio, TX 78218

14. Summary
Rackspace offers pay-as-you-go cloud hosting in both Windows and Linux
formats. As with their competitors, cost of Windows hosting is higher than for
Linux.
They offer comprehensive customer service which is available around the clock.
Customer support is very helpful and knowledgeable.
When looking for web hosting, Rackspace is a good option for their
commitment to their customers, their superb uptime guarantee and payment
options in only paying for what is used.