1. 9 Reasons Why Vurge Is Your Only Stop!
Besides the fact we just kick butt!
2. 1. Gotta Love It!
We don’t want anybody stuck with a piece they don’t
love. If you receive your order and it was not what you
expected or you simply changed your mind than we have
a 60 day full returns policy.
That's not really
what I wanted!
Oh, I don't need
this anymore!
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3. 2. Free Signature Packaging
We know that when a parcel arrives it is a fun and an
exciting time, Vurge packaging adds to this experience.
We have all our items boxed, bagged and sealed so
unwrapping is as much fun as receiving the item itself.
Gift
Bags
Gift
Boxes
All
Free
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*sale items may not come boxed, but will certainly come in a special pouch and bag.
4. 3. Free Exchange
If you receive your ring and it is the incorrect size, no
problems. You just head to our website, complete an
exchange form and 'bam' you are on your way to a new
ring.....and best of all, the first exchange is always free.
Plus you get a ring sizer with your original order to help
make sure the second ring is the perfect fit.
Free
Exchange
Free
Ring
Sizer
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*sale items may not come with a free exchange, but we will still exchange for a shipping
fee. Body jewellery and earrings are unable to be exchanged for health and safety.
5. 4. Quality Guaranteed
Did you know that our rings are personally (by a human)
inspected at least 3 times before we package them? That
means you are guaranteed to receive the highest quality,
no flaws!
Not
Once
Not
Twice
But
Three
Times!
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6. 5. Lifetime Warranty
Vurge has a lifetime warranty on all it’s jewellery because
we want you to know that our service does not stop once
check-out is complete and your order has been received.
Our modern metals are built to last but if your item is
damaged during normal wear and tear than simply
contact us.
Not
1
year
Not
5
years
But
For
Life!
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7. 6. Fit for Life
We understand that your piece is designed to last a
lifetime, but unfortunately as we grow older our fingers
may change size. If you find that your ring no longer fits
as it should we have you covered. Simply contact us
where we will ask you to return your current ring. We will
than send you an invoice for $40 and ship you a brand
new ring, in the size you request.
Ring
Now
To
Big?
Ring
Now
To
Small?
No
Problems!
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8. 7. Free Shipping
If your order is over $60 for Australia or $150 for
International orders, it is our policy to provide you with
free shipping. All Australian orders come with a tracking
number. If your order is lost by the courier Company, we
re-ship it....now that is piece of mind.
Free
Shipping
Tracking
Numbers
Lost
In
Transit?
We
Re-Ship
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9. 8. We Know Modern Metals
We have been providing our modern metal jewellery to
people all over the world for a very long time now. We
know our metals, inside and out! Titanium, tungsten,
ceramic and stainless steel are our only options because
we know they are the strongest and best for everyday
life. We don't offer soft metals or fashion fads.
We
Only
Offer
Modern
metals
We
Test
Our
Metals
We
Study
Our
Metals
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10. 9. You Can Contact Us
We love questions!
● Not sure what design to buy?
● Not sure how to work out your size?
● Not sure how to exchange your order?
We are here to help. You can contact us via our website or
via Facebook, which ever is the easiest for you.
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