A company's front-line staff are your customers' brand experience. So what happens when those front-line staff are disengaged employees who pass their disgruntled attitude onto the customer? It affects that customer who then goes and share their opinion about your company on Twitter and Yelp. How do you avoid this from happening? How do you make sure your employees are engaged and happy? And giving your customers positive brand experiences? TemboStatus is provides employee engagement survey software. To learn more go to www.TemboStatus.com

1. Are your unhappy customer-
service employees turning off
your best customers?

2. We can all agree – its better for business
when employees are engaged

3. And low engagement leads to shoddy
employee performance

4. Customers also bear the brunt of
unhappy employees

5. With the power of social media, this
can negatively impact a business

6. How to avoid unhappy customer-
service facing employees?

7. Policies
Allow customer-facing employees to
operate under more relaxed rules.
So when customers have
complaints, employees have power
to do something about it.

8. Hiring
When hiring customer-facing
employees, be sure they can connect
with customers and properly
represent the company

10. In the news:
ONLY

11. Thank
you!