Telenor Group Q1 2014 financial results

1. THIS IS THE TELENOR GROUP
1

2. Among the major mobile operators in the world
More than 172 million mobile subscriptions
36 million active mobile data users
33 000 employees
Present in markets with 1.3 billion people
Telenor Group holds an
owning stake of 33 percent
(economic) and 43 per cent
(voting rights) in Vimpelcom
Ltd, operating in 17 markets

3. More than 172 million consolidated mobile
subscriptions, Q1 2014
• Mobile operations in 13 markets in Norway,
Europe and Asia
• A voting stake of 43 per cent (economic stake
33 per cent) in VimpelCom Ltd. with 215 mill.
mobile subscriptions in 17 markets
• Among the top performers on Dow Jones
Sustainability Indexes
• Revenues 2013: NOK 104 bn
Telenor Group
Revenue distribution
23%
24%
44%
6%
2%
Norway
Europe excl Norway
Asia
Broadcast
Other
3.2
2.4
1.8
3.9
3.2
3.5
58.7
30.5
35.2
28.2
10.8
Norway
Sweden
Denmark
Bulgaria
Hungary
Montenegro & Serbia
Bangladesh
India
Pakistan
Thailand
Malaysia
Norway
Serbi
a
Montenegro
Bangladesh
India
Pakistan
Thailand
Malaysia
Sweden
Denmark
Hungary
Bulgaria Myanmar

4. Subscription growth – consolidated companies
52
70
80
91
120
147
166 172
0
20
40
60
80
100
120
140
160
180
200
2007 2008 2009 2010 2011 2012 2013 pr. Q1
2014
No. of mobile subscriptions world wide, in millions

6. 2014-2016 Strategic ambitions
Internet for All Loved by Customers Efficient Operations
Passionate employees
Impact Societies
STRATEGYENABLERS

7. Strong industry and company rationale for
the 2014-2016 Strategic ambitions
Internet for All Loved by Customers Efficient Operations
STRATEGY
Passionate employees
Impact Societies
ENABLERS
Need for new skills and more customer orientation
Playing an increasingly important role in the societies
Hitting and
monetizing the next
growth curve
Competing for the
same customers in
saturating markets
Improving customer
experience and
providing affordable
services

8. INTERNET FOR ALL
There is great opportunity in providing people with
affordable internet connectivity
Stimulate
usage
Monetize
Enable use
2
3
1
In addition we will build positions in new service areas with attractive
stand-alone revenues, like Financial Services, M2M, etc.

10. Internet
• A 10 pt increase in Internet penetration can create:
• 3-10% productivity increase
• 1% increase in new business creation
Mobile access
• Increased mobile penetration can contribute to
faster economic growth
• Mobile phones can improve access to social
services – e.g. health and education
Financial Services
• Two billion unbanked mobile users could be served
by mobile financial services (MFS)
• MFS can help families overcome income
uncertainty and financial shocks
Over 2.5B adults
(~72%) in
developing world
are unbanked
Almost 2.5B people
in developing world
have mobile phones
Up to 2B
unbanked mobile
phone users
+10 pp
+1.2 pp
(K)
* Source: Telenor/Deloitte/Boston Consulting Group
Potential job creation from Internet adoption
Mobile health services
• Can reduce maternal mortality by up to 30%
• Doctors can treat twice as many rural patients per
doctor
• Data collection costs can be reduced by 25%
-30%
Potential decrease in maternal mortality from mHealth
adoption
As Is mHealth
Access to Communications
Enabling services
The communications opportunity

11. Telenor Group on Dow Jones Sustainability
Indexes (DJSI) for the 11th year running
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

13. The Telenor Way
• Our Codes of Conduct set a high ethical
standard across all companies
Strong on Ethics
• Our Vision, Mission and Values communicate
the importance of customer focus
Customer centric
• The Leadership Expectations stress
empowerment and passion as main influencing
styles
Empowering leadership

14. Empower societies
We provide the power of digital communication, enabling everyone to
improve their lives, build societies and secure a better future for all.
Our vision to empower societies is a clear call to action. We bring vital
infrastructure, new services and products that stimulate progress,
change and improvement.
Our Vision is a picture of what we aim to achieve through our
work. It sets the direction for what we do.
Our Vision

15. We’re here to help our customers
We exist to help our customers get the full benefit of being connected.
Our success is measured by how passionately they promote us.
Our Mission

16. The Values are a guide for our
everyday work.
They describe how we should
serve our customers and work
together as colleagues.
Make it easy
Keep promises
Be inspiring
Be respectful
The Company Values