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Telecom Italia
FY10 Results & Plan Update



FRANCO BERNABE’
Safe Harbour
These presentations contain statements that constitute forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in this
presentation and include statements regarding the intent, belief or current expectations of the customer base,
estimates regarding future growth in the different business lines and the global business, market share, financial
results and other aspects of the activities and situation relating to the Company and the Group.
Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and
actual results may differ materially from those projected or implied in the forward looking statements as a result of
various factors.
Forward-looking information is based on certain key assumptions which we believe to be reasonable as of the date
hereof, but forward looking information by its nature involves risks and uncertainties, which are outside our control,
and could significantly affect expected results.
Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only as of the
date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the results of any
revisions to these forward looking statements which may be made to reflect events and circumstances after the
date of this presentation, including, without limitation, changes in Telecom Italia S.p.A. business or acquisition
strategy or planned capital expenditures or to reflect the occurrence of unanticipated events. Analysts and investors
are encouraged to consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-
K, which are on file with the United States Securities and Exchange Commission.
It should also be noted that starting from the year 2010, Telecom Italia reclassified some taxes paid in Brazil of
non-material amount, previously included in “Other operating expenses”, in reduction of “Revenues” and “Other
income” in order to ensure a better comparability and intelligibility of the financial information.

                     FRANCO BERNABE’
Agenda


         TI Group 2010 Results

         Telecom Italia Plan Update
           Italy
           Brazil
           Argentina




            FRANCO BERNABE’
TI Group FY10 Key Financial Achievements

                                 Operating Free Cash Flow: 6.2 bln €
                                 (6.6 excluding TIS Settlement, +0.3 bln € YoY)

   Focus on                      Organic Group Ebitda: 11.8 bln € (+0.1% YoY)
     Core
   Markets:                      Organic Domestic Ebitda: 9.8 bln € (-2.9% YoY)
   Domestic                      Organic Ebitda Margin: 48.7% (+2.3 p.p. YoY)

      &                          TIM Brasil Ebitda: 1.8 bln € (+16.6% YoY)                                               2010 DPS
                                 Ebitda Margin: 29.1% (+2.9 p.p. YoY)                                                 Ord.: 5.8 €/cents
    Brazil
                                                                                                                      Sav.: 6.9 €/cents
                                 Group Net Income: 3.1 bln €
                                 (+97% YoY, +18.4% YoY on a normalized basis)

                                  NFP Adj.: 31.5 bln € at YE10 (-2.5 bln € vs
                                  YE09)
  Financial
  Discipline                      Average Cost of Debt YE10: 5.2% (vs 5.4%
                                  YE09)
 Telecom Argentina results are included only in the 4Q 2010. Organic comparison considers Telecom Argentina in 4Q09


                       FRANCO BERNABE’
TI Group: Revenues & Ebitda
Euro mln, %


                          Reported Revenues                                                                   Organic Revenues
                     26,894                           27,571                                                              -1,089
                                                                                                                           -3.8%
                                                                                                        28,667                            27,578
              IVQ                     +11.2%
                                                                                                 IVQ                        -0.8%

              IIIQ                      0.0%
                                                                                                 IIIQ                       -4.4%

              IIQ                       -0.5%
                                                                                                  IIQ                       -5.3%


                                                                                                                            -4.9%
              IQ                        -1.0%                                                     IQ



                            Reported EBITDA                                                                      Organic EBITDA
                                                                                                                                          42.9%
  % on                                                 41.4%                         % on                41.1%
                       41.3%                                                                                             +1.8p.p.
  Revenues                            +0.1 p.p.                          +3M€        Revenues
                                       +297                           +0.1% excl.                                          +32
                                                                                                                           0.3%
                     11,115
                                       +2.7%
                                                       11,412         Headcount                         11,785                          11,817
                                                                       reduction
                                                                         costs
                                                                                               IVQ                        +3.4%
              IVQ                      +13.5%

                                                                                               IIIQ                       -2.0%
              IIIQ                      -8.0%


               IIQ                     +3.5%
                                                                                                IIQ                       -0.4%

               IQ                      +3.2%                                                    IQ                        +0.1%



Telecom Argentina Results are included only in the 4Q 2010 consolidated results     Telecom Argentina results are included in the 4Q2010 and for comparison purpose, in
                                                                                    4Q 2009 consolidated results (proforma unadited at the same Exchange Rate).


                                 FRANCO BERNABE’
Strong Free Cash Flow Generation
Euro mln, Reported Data


                    Operating Free Cash Flow                               Net Cash Flow



                                                                                                   Hansenet: 810
                          +304 Mln   6,602      Normalized
           6,298                                                                                   Bolivia:   71
                                      389      TIS Settlement          +1,904                      BBned:     47
                                                                                                                     (*)
                                                                                                   Sparkle (428)
                                                                                     2,481

                                                                                      500
                          -85 Mln    6,213       Reported

                                                                577

                                                                        +1,404       1,981        Normalized




            2009                     2010                       2009                 2010

  4Q10      2,366         +396       2,762       Argentina
                                                 +195M€


                                                                                 (*) 418M€ cash out +10M€ not released funds



                           FRANCO BERNABE’
Net Income Evolution
Euro mln; reported data
                                                                                                                                  % on Revenues

                                                                                                                                                    11.3%
               11,412             (5,599)                                                                              5.9%
                                                       Sofora Fair Value Revaluation +266



                                                                                                                           FY09                      FY10
                                                                          Brazilian tax asset ∼+700
                                                    (1,686)

                                                                  4,127         (548)
                                                                                                  (7)          (451)          3,121



                EBITDA            Deprec. /      Net Interest & Income           Taxes        Net Income      Minorities     Net Income
               Reported           Amortiz.*       Net Income Before Taxes                      of assets        2010
                                                    /Equity    & Disc.Ops.                     disposed


 Δ vs.
 FY           +2.7%              -0.4%            -21.7%        +23.6%          -51.1%           n.m.          n.m.           +97.4%
2009
                                                                                 +18.4% on a normalized basis (2010 headcount reduction costs, Sofora FV,
                                                                                 Brazilian Tax Asset and other non recurring impacts; 2009 HNS GW writedown and
* Including gains/losses of non current assets realization                       other non recurring impacts)



                                  FRANCO BERNABE’
Net Debt Dynamics
Euro mln, Reported Data


                                                         EBITDA        (11.412)
                                                         CAPEX          +4.583
                                                         Δ WC & Others +616*
                                                         Operating FCF (6.213)
      33,949                   (6,213)
                                                                              +1,392               +1,093            (607)      31,468
                                                            +1,854



                                                                                   Cash Financial Expenses +1,903
                                                                                   Financial Accruals         (49)




                                                                           (2,481)



     2009YE                  Operating                 Cash Financial        Cash Taxes              Dividends         Other    2010YE
     Adjusted                  FCF                       Expenses/                                                    Impacts   Adjusted
                                                          Financial
                                                          Accruals


      2008YE                                                                (577)                                                1Q09
      34,526                    (6,298)                      +2,019               +2,301             +1,050           +351      33,949
      Δ vs. 09                    +85                         (165)               (909)                +43            (958)
                          * Including TIS Settlement

                             FRANCO BERNABE’
Agenda


         TI Group 2010 Results

         Telecom Italia Plan Update
           Italy
           Brazil
           Argentina




            FRANCO BERNABE’
2008 – 2010: We Built a Solid Company



                                                    Efficient & Lean                     Flexible
                Italy                  Enhanced
 Focus on                              Free Cash
   Core                                   Flow
                                                           -4€bln                            -4.5€bln

 Markets                               Generation   2007            2010              2007              2010

                Brazil                               Domestic
                                                                                                   Net Debt
                                                     Cash Cost
                                                                            Today
                                                                              TI
                                                                           is more:
                                                      % Int’l                                     Customer
                No M&A for             Deleverage    Revenues                                    Satisfaction
                Geographic Expansion
                                            &
  Capital                                                  +10pp
                                       Strengthen                                              +4%

 Discipline
                Non-Core Assets
                                        Balance     2007            2010              2007              2010


                Disposal                  Sheet      International                      Customer
                                                                                         Driven




              FRANCO BERNABE’
2011-13 – TI’s Strategic Priorities




    Strengthen Our Assets
        leveraging on:                         Italy                           Generate
                                                                          Sustainable Growth
                                                                            in Shareholder
                                                                            Remuneration
     Efficiency                Flexibility
                                                            Enhance
                                              Brazil     Free Cash Flow
                                                           Generation
                  Innovation

                                                                             Complete the
                                                                          Deleverage Program
      Latam
     Footprint
                               Customer
                                Centric
                                             Argentina




                      FRANCO BERNABE’
Agenda


         TI Group 2010 Results

         Telecom Italia Plan Update
           Italy
           Brazil
           Argentina




            FRANCO BERNABE’
Italy: Improve Revenues Trend…
    Drivers                                                     Actions & Goals
                                                                                           Fixed                                    Mobile
                                                                         mln lines
                    Protect the Value of the Voice                                                                                           ~35
                                                                                           15.4          >14.0                   31
    Defend          Protect Market Shares
  Traditional       Increase “Value For Money” avoiding
                    aggressiveness on pricing
   Services                                                                     %                                 % bundle
                    Exploit the knowledge of the Customer                 flat/semiflat
                                                                                           >40%
                                                                                                                   offers        ∼30%

                                                                                           2010          2013                    2010        2013

                                                                                     Fixed BB Access                          Mobile BB User
                    Lever on QoS to sustain price premium                                                         mln lines

                    Push on innovation through Super Internet: ADSL at
  Strengthen        10Mbps/100Mbps
                                                                                     7.2                                      6.3
                                                                                                                                        x2

 BB Experience      Boost on Mobile Internet & Smartphone
                    ADSL as new applications enabler for new bundled
                                                                                   2010            2013                      2010            2013
                    product offers


                                                                                     ICT Revenues                         Cloud Computing
                    Launch of Home Gateway and content                     € bn                                    on ICT Rev.
                    enrichment: TV programs, MUSIC, gaming,                                        Cagr ‘10-’13


   Develop
                                                                                                   Double Digit

                    betting
                                                                                     0,8
  Innovative        OTT Services
   Services         Cloud Computing
                    Smart Cities, Health & Digital Burocracy                        2010             2013                 2010               2013




                 FRANCO BERNABE’
Italy: …Continuing to Protect Profitability & FCF Generation
                        Domestic Cash Cost Reduction Plan
                                                                                             18%
€ bln, Organic                                                      64%          18%
                                                                                                           56%   Capex

                                                                                                           44%   Opex
                 ~67%              Cash Cost on
                                    Revenues                 ~64%



                 13.4
                                                      -1.0

                                                  _                                     Efficiency
                                                                          Continued processes assessment towards
                                                                          the Lean Organization
    Opex                          Rationalize                             Control of discretionary costs
                                                                          Leverage on Scale Efficiency



                                                                                   Capex Optimization
                                                                          Focused Commercial Investment
                                                                          Selective deployment of NGAN
    Capex                           Reduce
                                                                          Roll out of NG wireless access
                                                                          Core Network Delayering
                                                                          Cloud and SOA IT Architectures




                        FRANCO BERNABE’
Italy: Capex 2011-13 Plan
                                             Total Capex                                                                              Highlights
 € Bn, %       3.1                                        Cum ‘11-13 ~8.7 bln€                                       Network Platforms:
                                        ~3.0
                                                                                                                          Towards UBB in Wired and Wireless
                                                                                                                          access
               79%                                                                       82%
                                                                                                                          Optimization and de-layering in the
                                                                                                                          Transport and Core Network
                                                                                                                     Service Platform:
                                                                                                                          Focus on Cloud Architectures and
               21%                                                                       18%                              Content Delivery Networks
                                                                                                                          NG network intelligence for Customer
                                                                                                                          and Context Aware Services


                                                          BB & Ultra Wired and Wireless
              Wired Access                                           Wireless Access                                                      Transport
                                  20 Mbps Availability                                         Multistandard band             Cash Costs/Petabytes
                                       on ADSL                                                 SW defines Nodes                                                    2,500
                                                                                             Nodes with high speed
                                                                                             Backhauling
                                                                                                                         1,500
                                     50/100 Mbps
                                   Availability on FTTX




 ADSL Evolution (IP DSLAM, DSM, Vectoring)                Multistandard and SW defined Access Nodes                                             Petabytes
 Selective Deployment of Fiber (GPON with FTTH and        (80% of existing Nodes)
 FTTC architectures)                                      High Speed Backhauling (>70% existing Nodes)                  Introduction of Full Packet Transport and replacement
                                                          Launch of first commercial trials LTE in 2013                 of legacy technologies (PDH, ATM, SDH)




                            FRANCO BERNABE’
Italy: NGAN Deployment
    Drivers                                                           Actions & Goals
                                                                                                 FTTH Home Passed
                                                                                mln
                       FTTH GPON in the main 13 Cities
 TI Stand Alone        FTTC GPON in 27 cities
                                                                                        ~0.5             x5
      Plan             Low Capex per unit through the existing “Socrate”
                       Infrastructures




                                                                                               Main Regulatory Steps
                                                                                          2010-2011                   Plan Horizon
     New               Draft NGAN Regulation under public consultation
                                                                                                                            Expected
  Regulatory           Geographical segmentation of bitstream offer                   Public
                                                                                      consultation   approval of TI
                                                                                                                            Supportive
                       Risk premium introduction                                                                            Regulatory
  Framework                                                                           on
                                                                                      NGAN
                                                                                                     commercial
                                                                                                     fiber offer
                                                                                                                            framework
                                                                                                                            for NGN
                                                                                      guidelines                            investment



                                                                                                      Projects
                       Public Investment in Passive Infrastructures
                       (Ducts, Dark Fiber)                                                                       Trentino
                                                                                                                 Project
 PPP Projects                    Key Role of TI
                                 Subsidiarity vs TI’s plan                                                 Lombardia
                                                                                                             Project
                                 Technological Architectures Neutrality




                  FRANCO BERNABE’
Agenda


         TI Group 2010 Results

         Telecom Italia Plan Update
           Italy
           Brazil
           Argentina




            FRANCO BERNABE’
Brazil: Fully Exploit the Pure Mobile “Infrastructured” Approach
    Drivers                                                          Actions & Goals
                                                                                                            Increase Size
                                                                                          ∼24%         25%                                   ∼26%
                      Consistent community expansion                           Market
                                                                               Share                                                         >70
                      Consolidate TIM as the 2nd mobile operator in                                                58
      Size            the Brazilian market (>25% value share)                  Customer
                                                                                              41
                                                                                                         51
                                                                               Base
                      Market Share: from ~24% YE09 @ ~26% YE13

                                                                                          2009
                                                                                          2009          2010
                                                                                                       2010      2011
                                                                                                                 2011         2012            2013
                                                                                                                                             2013

                                                                                          Revenues Growth: the Key Driver
                                                                                              Usage                        Data Revenues
                       Keeping the pace of top line growth                     Min/month                           % on Service                26%
   Revenues            Drive FMS: doubling voice MOU vs 2010
                                                                                                                   Revenues


    Growth             Doubling VAS participation on Total Service
                                                                                                       2x
                                                                                                                        12%
                                                                                                                                  13%   2x

                       Revenues
                                                                                                                       2009 2010               2013


                                                                                                   Profitabilty & Capex Trend
                      Increase network capacity to support voice
                                                                               Bln R$
                      and data                                                                          >4.5
                                                                                        4.2                                             Cum’11-13
    Enhance           3G full coverage                                                                                                    OFCF:
                                                                                                                                        >6 Bln R$
                      Strengthening property trasmission
 Value Creation                                                                         2.8             ∼2.9
                      Efficiency in Go-2-Market (low subsidy)
                      Improve Profitability and Cash Generation



                  FRANCO BERNABE’
Agenda


         TI Group 2010 Results

         Telecom Italia Plan Update
           Italy
           Brazil
           Argentina




            FRANCO BERNABE’
Argentina: Further Growth Opportunity
           Drivers                                                                  Actions & Goals
                                                                                                                   Increase Customer Base
                                     Fixed Business: Consolidate M/S on fixed                                   Fixed BB                           Mobile*
                                     access and strong increase in BB lines                    Mln lines              Cagr ‘10-’13   Mln lines
                                                                                                                                                        Cagr ‘10-’13
                                                                                                                           +7%                             +5%

              Size                                                                                          1.4                               16.3
                                     Mobile Business: steady churn reduction
                                     and sound acquisitions in postpaid &
                                     mobile BB segments
                                                                                                           2010         2013                  2010             2013


                                                                                                                BB ARPU                Mobile Service Revenues
                                                                                               ARS/month                             ARS Bn
                                     Bundling offers to increase loyalty and ARPU                                    Cagr ‘10-’13                       Cagr ‘10-’13
                                                                                                                      +14%                                +19%

        Revenues                     Boost innovative services both on fixed and
                                                                                                           76                                    8.5
                                     mobile business
         Growth                      Double digit growth on Interactive VAS through
                                     Smartphone leadership
                                                                                                      2010            2013                    2010       2013



                                                                                                                  Profitability & Capex Trend
                                     Capex growth to support BB and Mobile                     ARS Bln, Organic
                                     development                                                                           >5.5                          Cum’11-13
                                                                                                      4.8
     Enhance                         Strong focus on high margin services and                                                                              OFCF:
                                                                                                                                                         >7 Bln ARS
                                     products
  Value Creation                                                                                      2.6                  ∼3.2
                                     Solid FCF Generation
                                     Capital structure optimization

* Argentinean Operations only


                                FRANCO BERNABE’

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Telecom Italia FY10 Results & Plan Update

  • 1. Telecom Italia FY10 Results & Plan Update FRANCO BERNABE’
  • 2. Safe Harbour These presentations contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in this presentation and include statements regarding the intent, belief or current expectations of the customer base, estimates regarding future growth in the different business lines and the global business, market share, financial results and other aspects of the activities and situation relating to the Company and the Group. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those projected or implied in the forward looking statements as a result of various factors. Forward-looking information is based on certain key assumptions which we believe to be reasonable as of the date hereof, but forward looking information by its nature involves risks and uncertainties, which are outside our control, and could significantly affect expected results. Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Telecom Italia S.p.A. undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia S.p.A. business or acquisition strategy or planned capital expenditures or to reflect the occurrence of unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6- K, which are on file with the United States Securities and Exchange Commission. It should also be noted that starting from the year 2010, Telecom Italia reclassified some taxes paid in Brazil of non-material amount, previously included in “Other operating expenses”, in reduction of “Revenues” and “Other income” in order to ensure a better comparability and intelligibility of the financial information. FRANCO BERNABE’
  • 3. Agenda TI Group 2010 Results Telecom Italia Plan Update Italy Brazil Argentina FRANCO BERNABE’
  • 4. TI Group FY10 Key Financial Achievements Operating Free Cash Flow: 6.2 bln € (6.6 excluding TIS Settlement, +0.3 bln € YoY) Focus on Organic Group Ebitda: 11.8 bln € (+0.1% YoY) Core Markets: Organic Domestic Ebitda: 9.8 bln € (-2.9% YoY) Domestic Organic Ebitda Margin: 48.7% (+2.3 p.p. YoY) & TIM Brasil Ebitda: 1.8 bln € (+16.6% YoY) 2010 DPS Ebitda Margin: 29.1% (+2.9 p.p. YoY) Ord.: 5.8 €/cents Brazil Sav.: 6.9 €/cents Group Net Income: 3.1 bln € (+97% YoY, +18.4% YoY on a normalized basis) NFP Adj.: 31.5 bln € at YE10 (-2.5 bln € vs YE09) Financial Discipline Average Cost of Debt YE10: 5.2% (vs 5.4% YE09) Telecom Argentina results are included only in the 4Q 2010. Organic comparison considers Telecom Argentina in 4Q09 FRANCO BERNABE’
  • 5. TI Group: Revenues & Ebitda Euro mln, % Reported Revenues Organic Revenues 26,894 27,571 -1,089 -3.8% 28,667 27,578 IVQ +11.2% IVQ -0.8% IIIQ 0.0% IIIQ -4.4% IIQ -0.5% IIQ -5.3% -4.9% IQ -1.0% IQ Reported EBITDA Organic EBITDA 42.9% % on 41.4% % on 41.1% 41.3% +1.8p.p. Revenues +0.1 p.p. +3M€ Revenues +297 +0.1% excl. +32 0.3% 11,115 +2.7% 11,412 Headcount 11,785 11,817 reduction costs IVQ +3.4% IVQ +13.5% IIIQ -2.0% IIIQ -8.0% IIQ +3.5% IIQ -0.4% IQ +3.2% IQ +0.1% Telecom Argentina Results are included only in the 4Q 2010 consolidated results Telecom Argentina results are included in the 4Q2010 and for comparison purpose, in 4Q 2009 consolidated results (proforma unadited at the same Exchange Rate). FRANCO BERNABE’
  • 6. Strong Free Cash Flow Generation Euro mln, Reported Data Operating Free Cash Flow Net Cash Flow Hansenet: 810 +304 Mln 6,602 Normalized 6,298 Bolivia: 71 389 TIS Settlement +1,904 BBned: 47 (*) Sparkle (428) 2,481 500 -85 Mln 6,213 Reported 577 +1,404 1,981 Normalized 2009 2010 2009 2010 4Q10 2,366 +396 2,762 Argentina +195M€ (*) 418M€ cash out +10M€ not released funds FRANCO BERNABE’
  • 7. Net Income Evolution Euro mln; reported data % on Revenues 11.3% 11,412 (5,599) 5.9% Sofora Fair Value Revaluation +266 FY09 FY10 Brazilian tax asset ∼+700 (1,686) 4,127 (548) (7) (451) 3,121 EBITDA Deprec. / Net Interest & Income Taxes Net Income Minorities Net Income Reported Amortiz.* Net Income Before Taxes of assets 2010 /Equity & Disc.Ops. disposed Δ vs. FY +2.7% -0.4% -21.7% +23.6% -51.1% n.m. n.m. +97.4% 2009 +18.4% on a normalized basis (2010 headcount reduction costs, Sofora FV, Brazilian Tax Asset and other non recurring impacts; 2009 HNS GW writedown and * Including gains/losses of non current assets realization other non recurring impacts) FRANCO BERNABE’
  • 8. Net Debt Dynamics Euro mln, Reported Data EBITDA (11.412) CAPEX +4.583 Δ WC & Others +616* Operating FCF (6.213) 33,949 (6,213) +1,392 +1,093 (607) 31,468 +1,854 Cash Financial Expenses +1,903 Financial Accruals (49) (2,481) 2009YE Operating Cash Financial Cash Taxes Dividends Other 2010YE Adjusted FCF Expenses/ Impacts Adjusted Financial Accruals 2008YE (577) 1Q09 34,526 (6,298) +2,019 +2,301 +1,050 +351 33,949 Δ vs. 09 +85 (165) (909) +43 (958) * Including TIS Settlement FRANCO BERNABE’
  • 9. Agenda TI Group 2010 Results Telecom Italia Plan Update Italy Brazil Argentina FRANCO BERNABE’
  • 10. 2008 – 2010: We Built a Solid Company Efficient & Lean Flexible Italy Enhanced Focus on Free Cash Core Flow -4€bln -4.5€bln Markets Generation 2007 2010 2007 2010 Brazil Domestic Net Debt Cash Cost Today TI is more: % Int’l Customer No M&A for Deleverage Revenues Satisfaction Geographic Expansion & Capital +10pp Strengthen +4% Discipline Non-Core Assets Balance 2007 2010 2007 2010 Disposal Sheet International Customer Driven FRANCO BERNABE’
  • 11. 2011-13 – TI’s Strategic Priorities Strengthen Our Assets leveraging on: Italy Generate Sustainable Growth in Shareholder Remuneration Efficiency Flexibility Enhance Brazil Free Cash Flow Generation Innovation Complete the Deleverage Program Latam Footprint Customer Centric Argentina FRANCO BERNABE’
  • 12. Agenda TI Group 2010 Results Telecom Italia Plan Update Italy Brazil Argentina FRANCO BERNABE’
  • 13. Italy: Improve Revenues Trend… Drivers Actions & Goals Fixed Mobile mln lines Protect the Value of the Voice ~35 15.4 >14.0 31 Defend Protect Market Shares Traditional Increase “Value For Money” avoiding aggressiveness on pricing Services % % bundle Exploit the knowledge of the Customer flat/semiflat >40% offers ∼30% 2010 2013 2010 2013 Fixed BB Access Mobile BB User Lever on QoS to sustain price premium mln lines Push on innovation through Super Internet: ADSL at Strengthen 10Mbps/100Mbps 7.2 6.3 x2 BB Experience Boost on Mobile Internet & Smartphone ADSL as new applications enabler for new bundled 2010 2013 2010 2013 product offers ICT Revenues Cloud Computing Launch of Home Gateway and content € bn on ICT Rev. enrichment: TV programs, MUSIC, gaming, Cagr ‘10-’13 Develop Double Digit betting 0,8 Innovative OTT Services Services Cloud Computing Smart Cities, Health & Digital Burocracy 2010 2013 2010 2013 FRANCO BERNABE’
  • 14. Italy: …Continuing to Protect Profitability & FCF Generation Domestic Cash Cost Reduction Plan 18% € bln, Organic 64% 18% 56% Capex 44% Opex ~67% Cash Cost on Revenues ~64% 13.4 -1.0 _ Efficiency Continued processes assessment towards the Lean Organization Opex Rationalize Control of discretionary costs Leverage on Scale Efficiency Capex Optimization Focused Commercial Investment Selective deployment of NGAN Capex Reduce Roll out of NG wireless access Core Network Delayering Cloud and SOA IT Architectures FRANCO BERNABE’
  • 15. Italy: Capex 2011-13 Plan Total Capex Highlights € Bn, % 3.1 Cum ‘11-13 ~8.7 bln€ Network Platforms: ~3.0 Towards UBB in Wired and Wireless access 79% 82% Optimization and de-layering in the Transport and Core Network Service Platform: Focus on Cloud Architectures and 21% 18% Content Delivery Networks NG network intelligence for Customer and Context Aware Services BB & Ultra Wired and Wireless Wired Access Wireless Access Transport 20 Mbps Availability Multistandard band Cash Costs/Petabytes on ADSL SW defines Nodes 2,500 Nodes with high speed Backhauling 1,500 50/100 Mbps Availability on FTTX ADSL Evolution (IP DSLAM, DSM, Vectoring) Multistandard and SW defined Access Nodes Petabytes Selective Deployment of Fiber (GPON with FTTH and (80% of existing Nodes) FTTC architectures) High Speed Backhauling (>70% existing Nodes) Introduction of Full Packet Transport and replacement Launch of first commercial trials LTE in 2013 of legacy technologies (PDH, ATM, SDH) FRANCO BERNABE’
  • 16. Italy: NGAN Deployment Drivers Actions & Goals FTTH Home Passed mln FTTH GPON in the main 13 Cities TI Stand Alone FTTC GPON in 27 cities ~0.5 x5 Plan Low Capex per unit through the existing “Socrate” Infrastructures Main Regulatory Steps 2010-2011 Plan Horizon New Draft NGAN Regulation under public consultation Expected Regulatory Geographical segmentation of bitstream offer Public consultation approval of TI Supportive Risk premium introduction Regulatory Framework on NGAN commercial fiber offer framework for NGN guidelines investment Projects Public Investment in Passive Infrastructures (Ducts, Dark Fiber) Trentino Project PPP Projects Key Role of TI Subsidiarity vs TI’s plan Lombardia Project Technological Architectures Neutrality FRANCO BERNABE’
  • 17. Agenda TI Group 2010 Results Telecom Italia Plan Update Italy Brazil Argentina FRANCO BERNABE’
  • 18. Brazil: Fully Exploit the Pure Mobile “Infrastructured” Approach Drivers Actions & Goals Increase Size ∼24% 25% ∼26% Consistent community expansion Market Share >70 Consolidate TIM as the 2nd mobile operator in 58 Size the Brazilian market (>25% value share) Customer 41 51 Base Market Share: from ~24% YE09 @ ~26% YE13 2009 2009 2010 2010 2011 2011 2012 2013 2013 Revenues Growth: the Key Driver Usage Data Revenues Keeping the pace of top line growth Min/month % on Service 26% Revenues Drive FMS: doubling voice MOU vs 2010 Revenues Growth Doubling VAS participation on Total Service 2x 12% 13% 2x Revenues 2009 2010 2013 Profitabilty & Capex Trend Increase network capacity to support voice Bln R$ and data >4.5 4.2 Cum’11-13 Enhance 3G full coverage OFCF: >6 Bln R$ Strengthening property trasmission Value Creation 2.8 ∼2.9 Efficiency in Go-2-Market (low subsidy) Improve Profitability and Cash Generation FRANCO BERNABE’
  • 19. Agenda TI Group 2010 Results Telecom Italia Plan Update Italy Brazil Argentina FRANCO BERNABE’
  • 20. Argentina: Further Growth Opportunity Drivers Actions & Goals Increase Customer Base Fixed Business: Consolidate M/S on fixed Fixed BB Mobile* access and strong increase in BB lines Mln lines Cagr ‘10-’13 Mln lines Cagr ‘10-’13 +7% +5% Size 1.4 16.3 Mobile Business: steady churn reduction and sound acquisitions in postpaid & mobile BB segments 2010 2013 2010 2013 BB ARPU Mobile Service Revenues ARS/month ARS Bn Bundling offers to increase loyalty and ARPU Cagr ‘10-’13 Cagr ‘10-’13 +14% +19% Revenues Boost innovative services both on fixed and 76 8.5 mobile business Growth Double digit growth on Interactive VAS through Smartphone leadership 2010 2013 2010 2013 Profitability & Capex Trend Capex growth to support BB and Mobile ARS Bln, Organic development >5.5 Cum’11-13 4.8 Enhance Strong focus on high margin services and OFCF: >7 Bln ARS products Value Creation 2.6 ∼3.2 Solid FCF Generation Capital structure optimization * Argentinean Operations only FRANCO BERNABE’